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JOB POSTING
4 e) ^' ]8 @1 Z FOR
f; b% o' c$ W wOPERATIONS MANAGER - VENUES & PROGRAMMING& J" x5 M, |- m: X% N
7 y! ~2 B* B/ P# _# d/ p/ u) D
REPORTING RELATIONSHIPS
! `' {' g2 J& w4 eThe Operations Manager - Venues and Programming will operate with a ' R# e8 J" ?1 Q! A2 w( o" B' r
direct line reporting relationship to the SU´s Manager of Programming
% e% a8 N8 x0 y8 Qand Venues.
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7 L h7 Y" d3 H' E1 xROLES AND RESPONSIBILITIES
7 B3 l$ H% [- I- J/ `The duties of the Operations Manager - SU Venues are diverse and
3 D0 f% e* @# Rextensive, and are targeted at the all round smooth operation and
/ P% Q5 D1 D8 z& K" f& X0 s. y' Cfinancial and operational success of the Horowitz Theatre as well as # @& b: }. g3 l
the logistical organization and smooth rental of the additional 5 {+ w" a" z) {5 ~% I7 m
venues within the realm of the Students´ Union. In the light of that ' J2 g; z4 Q4 C: P2 P3 W
breadth and complexity, it is not possible to fully define or : V: n# i: ~0 T7 F/ [
describe all roles and responsibilities in a document of this kind. 1 f+ N- g& I: H- W4 Z; P+ k2 Z( Y3 f
However, the main roles and responsibilities of the Operations 6 G4 _, R3 y( E8 z7 a/ A; R. J
Manager are as follows:
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1. Space Roles and Responsibilities$ t& M" O4 u# O3 w
5 N; @& P% G* o7 c) R. G5 ca. To ensure, at all times, that the venues listed below meet the ' ^; p- m) u, d! N/ q
appropriate standards, requirements and needs, and contributes in a
$ v0 X; p3 d7 z) r+ }positive way to the smooth operation and success of the individual 6 l- ]. C F( T* L. s v q
renter." A; |3 d' Q# v/ J, p g+ [
· Myer Horowitz Theatre
9 j7 E+ h$ \, Y# a' @( R· Dinwoodie Lounge
% l# q o% a }· SUB Stage
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2 X4 c- h/ d: w* t" @b. This includes, but is not limited to, the following:
" N! {3 N6 b9 v7 U0 k+ A+ W) C· To plan the capital and supply expenditures to meet the
1 h/ ]$ ]0 z! Y" Dproduction and facility requirements.8 k# I, b& K% m" o8 S. {
· To ensure the day-to-day compliance of the venues with existing 2 |; Y7 L+ q+ }, q. U0 V
safety regulations and building policies.
8 y# T) w. B0 L& }To ensure that the maximum potential of renters is met." S: ^, i0 [" M4 U7 U9 Z
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2. Marketing and Promotion
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- Q- O" k( M7 a3 w, N( R! u4 Ia. To develop and implement a marketing plan for the venues that
r! \6 O* c8 w0 E( N' }focuses upon advertising and promoting the venue to faculty, " k' r8 @3 }2 v$ u
students, and internal and external clients on an on-going basis.
$ j0 d9 z) K# T- Z" P& W% o# |; JThis strategy will include implementing and/or delegating the following:; g; X0 y# j* O0 C6 p) ]
· To develop and maintain promotional materials, the Horowitz : O- p( f( K& Q* Z V, n. x8 e: {5 u
Theatre and SU Venues home page, newspaper and other advertising; to
5 ~ b" f! Q1 v. Htake advantage of other internal and external advertising 6 [5 V( m r( y* I0 A
opportunities; and to develop press releases and other promotional 9 ]4 R! Z& ^6 Z1 L1 Z
literature on an ongoing basis.
# [, ~# e* K& C0 j# I$ c· To coordinate tours of the venues for potential renters.
! \( ^- C- D, A5 s' x) B· To promote upcoming events in the Horowitz Theatre through the 1 [2 \' s t2 x5 X/ Z9 l
use of the Horowitz Theatre Home Page and the SU Events Calendar.
6 g. L* m- |* z/ [' A/ j7 h· To develop new external clients for the venues.2 B. k5 T0 x ]6 j8 c% \. b3 l
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3. Staff and Supervisory Roles and Responsibilities3 {! w/ J w- p8 }- x$ l
# F; k0 w" Q9 E# X3 P& D! ?5 W8 k, aa. To ensure, at all times, that the venues are adequately and cost- ) p- f# |& b0 H7 x+ q. E! X
effectively staffed, and that the staff utilized by or within the ' ^* I5 O$ j: }2 M2 a
venues meet the appropriate standards, requirements and needs, and $ m7 J8 n& P9 G1 B d% v$ g
contribute in a positive way to the smooth operation and success of
. }; C$ I5 U N) g9 }3 B* Dthe renter´s events. This includes, but is not necessarily limited % j& Y9 t8 a8 R6 D# Y* J
to, the following:
% @- G. p: F- m/ q( V( f9 U" C. ~· To be responsible, under the direction of the Manager of Venues 9 d4 U. f7 K: v6 w
and Programming, for all staff issues including hiring, disciplining, ( F) O3 ]' F* e: ^% e/ _" F3 w$ n* A
evaluating and terminating, as necessary.
8 ~$ [8 p% m. b To ensure that the Horowitz Theatre is adequately supervised at ) y, d4 l$ @7 Q: ~/ d1 ?" L
all times, this includes the development and implementation of such
! D4 a4 {7 D! f1 J4 P7 Dschedules and rosters as may be necessary to ensure the effective and % e/ h- A! e, ^$ S
cost-effective supervision of the venues at all times during which it 2 `+ H+ H u% i- U: M
is in operation or needs to be in operation.
; l0 l* Z( k% ?" A· To work with the Technical Director, when necessary, to ensure [6 u8 }+ X; Z& i, ]
that an adequate and appropriate level of part-time staff exists to
4 ?6 D" o/ Z/ Q4 r+ Q+ pfacilitate the smooth operation of the venues and to ensure all 4 T, ]# n- b: u% B8 Z
renters needs are met.$ h$ P' e- r8 `/ M0 d" K" f
· To work with the Technical Director to ensure that the skills 0 Q9 w) {$ B9 Y9 f5 b
and attitudes of all subordinate staff are appropriate in light of - ^1 m$ [( h9 t1 B; W
the roles they must perform. This includes providing adequate and # _+ r, k$ k+ _$ m8 F
effective training (and re-training) in all applicable and
^/ h, L" d5 ~7 Eappropriate areas, and ensuring that the Policy and Procedures manual $ s3 J# B6 N1 F: N: J( |
is kep up-to-date at all times.
2 P% F6 M/ ^$ ?6 j" V4 w· To ensure all staff are trained in and committed to providing ) ^! E1 x6 b: s6 \
excellent customer service to all renters.) J& y. m7 F4 C! B
· To work with the Technical Director to arrange staff ; C) M* m* y: ]
scheduling. To handle payroll related matters, under the guidance + l, F+ p* a2 P3 x; l+ Q* l2 G
and direction of the Manager of Venues and Programming, concerning
9 _4 Z6 J+ n0 W3 Lthe staff of the venues.
. N. f" _* y0 t a2 O· Working with the Manager of Facilities and Operations to ensure / f* M; [% r S% `% o
the appropriate setup/tear down of each venue.
* a5 X4 F# e, I· Working with the Manager of Programming and Venues to ensure 8 ^" I& x# }0 u e3 j$ T
that additional requests such as licensed receptions are arranged.
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4. Overall Financial Performance
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5 Y1 k6 P8 w7 _9 o" ba. To ensure, at all times, that the Financial and Administrative + M* q8 X3 b" E( n
systems and processes utilized by or within the venues meet the % }% A+ z0 o; d
appropriate standards, requirements and needs, and contribute in a & `2 S7 U( a" g0 a* T
positive way to the smooth operation and success of the venues. This 8 B& K( O+ f2 s
includes, but is not necessarily limited to, the following:* d `9 I. ?- b: k6 [6 D
To provide input and expertise in the formulation of appropriate
( z- F6 y- v* ~/ ?9 poperating budgets covering the venues to the SU´s Manager of
$ }0 Y) p* f9 l% \5 |+ N% Q+ B' pProgramming and Venues and to discuss and refine those budgets
! c: F' m$ Q3 }; t% |Manager of Programming and Venues, and Manager of Finance &
( G9 m/ ^9 y5 T$ C$ ^Administration prior to their submission for final approval.
- {( W* z# {# f% A* @! p· To manage the venues in a manner which adequately and effectively
) B. [: u* f, I$ [ ~reflects the budgets approved for the venues and/or which reflects
7 A) o# O9 v! l( s* _the best interests of the venues and the Students´ Union.$ Q, Q; J K6 Q# o. d+ F8 H0 z* B, o
· To function as the key player in the submission of financial and
- |' a- g/ _. Z( n6 eadministrative documentation covering the venues to be used in the
' j R5 ^4 S9 Fcompilation of monthly and annual financial statements, and such
0 o c2 D3 ^" t- T+ mother reports as may be necessary.
) B& H |* e9 P: a· To discuss those financial statements and other reports, together
, I2 o+ a' u. n# x$ ?with all financial and administrative procedures, with the SU´s
# Y* }: ]# j b0 U& u! \- ~Manager of Programming and Venues and Manager of Finance &
* l W4 n4 H) b( K1 p. AAdministration with a view to determining and implementing action
' y. g+ G9 ^$ @5 naimed at improving the financial and/or functional effectiveness of
/ w6 e6 u! T5 [; lthe Horowitz Theatre.3 n5 Z3 x' H5 Z- g+ V; C9 o, o6 H
· To ensure the existence of adequate, effective and accurate job
+ n: e4 L& N7 ~ ucosting systems to be used in connection with the determination and $ W5 v4 R/ W4 C) [3 Y7 k {
setting of appropriate prices for rental and staffing rates for
6 b3 i& Q4 v5 y/ x6 _events held in the Horowitz Theatre.
1 B: ?, S# }( B* f5 f- |+ P; S· To develop accurate documentation to be used in connection with
8 P3 j/ _7 R0 }& I( w" q+ ~5 T( `the billing clients, and to forward such documentation in a timely
" P" I% I+ n6 ^& C Y xmanner to the Accounting Department./ z* Y7 J& p& Q
· To recognize, address and handle all matters relating to financial & L2 a' b2 {. G7 A) z, ^$ `* V
and administrative procedures and systems in a manner which reflects . J' O( X( v/ L N% k( q: L
the requirements of the SU´s Manager of Programming and Venues and 7 I9 [, y2 b7 D3 ]
Manager of Finance and Administration, and in a manner which
5 a. ?" F8 |' ]1 Z0 Wcontributes positively to the smooth operation and success of the * c# V' Z/ ~6 m3 h4 k4 Y0 W, w
venues.. A7 q7 {4 @; X8 N# S# m/ N& C
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5. Overall Roles and Responsibilities
# \4 h8 ]7 L% va. To ensure, at all times, that the systems and processes used in - N6 }/ W& K4 |/ ?9 a. v7 K
renting the venues meet the appropriate standards, requirements and
1 m0 I6 j5 N* C; I) k, r$ tneeds, and contribute to the smooth operation and success of the
/ Y8 j& D) p$ y8 g) svenues. This includes, but is not limited to, the following:9 j$ B' m3 x' x) a/ ~# N( V, |8 `
5 a. K9 D4 c1 o5 d7 P6 A# Q· To recognize, develop and set in place such rental procedures as
$ S, n6 @. e# O) g5 Fmay be necessary to ensure the smooth operation of the venues, this % H l, |& t7 v0 L5 w4 q
is to include but not necessarily be limited to systems and processes % k; _. b8 i6 g X9 G
in the areas of contracts, inventory management, contract evaluation,
* }, Z/ B' F5 Qpricing, costing, equipment usage, rental/contract invoicing, ( Q% t8 Y% C+ F5 V8 I
together with such other systems and procedures as may be necessary
, p6 J; k8 u3 X: U6 u3 f: jto ensure the smooth, secure, efficient, cost-effective and 3 y3 L! }" T% O9 _8 L( @2 l/ m" h
functionally-effective operation of the Horowitz Theatre.
' U! B6 M: ^2 K) E1 u! i) v+ Z· To recognize, develop and set in place such operational procedures + I4 `" K, ?& G5 b$ c9 w( y
as may be necessary to ensure the smooth, efficient and cost-
9 C1 p1 M+ @+ C* a% ^. H8 W: s: Ieffective operation of the venues.
8 z+ J5 L* P" i. v! E2 |· To negotiate rental lease agreements (contracts) relating to
1 N6 p9 u7 M& a" x/ K1 C# t1 }dates, rates, staff and miscellaneous charges.7 s* i. h# y" O; ~. i
· To ensure that adequate inventory is available at all times and * x6 {- B+ I W- ?9 ?- P5 h: `
that such inventory is stored and issued in effective and secure ways.5 a/ s( c/ a/ R) @
· To consult with renters as to facility issues in producing their
! c0 B9 q5 ^# @% ?4 cparticular event in the venues.1 ?" k* @! M) n
· To provide the venues on-site staff with such documentation and
9 c5 B) D# h5 o6 ]0 A) k9 @supporting information as it may need to effectively fulfill the
6 e9 x4 T7 s7 G9 Q, z. Xroles they are to perform to ensure the success of the renter´s event.; e2 A; R. a) K% p
· To produce quotes in respect to staffing costs for a particular " m4 S# H; e( ~5 D
rental with consultation with the Technical Director.
9 S* x6 B6 U6 q· To ensure that all queries raised with the venues whether from the
2 z! c* i3 x$ X& P Z3 k8 n( oSU or renters, are promptly and effectively handled and adequately
4 G& i0 r5 s" g$ W7 U" ?6 b# n2 |answered, and to ensure that such action as may be necessary in
! H1 n8 c2 F4 Xfollow-up to such queries is taken in a timely manner.
+ X4 T4 N2 c& R" R$ @) { To ensure that the venues and its capabilities are adequately,
% B" m0 \! k0 ^7 |( Q8 \8 Y0 Geffectively and cost-effectively advertised and promoted, and that
/ n7 x, o# O% n$ L' } Tthe cost of such endeavors does not exceed the budgetary provision
& v* d' x% k0 U$ i( y' umade for them unless prior approval is given by the Manager of 5 Z7 ]8 {+ w5 h6 g6 B
Programming and Venues.
8 o. S8 ~6 \# c· To act as an informed and knowledgeable resource in the case of
& Q; k: ~: j$ {/ j% `: H& `9 D; esignificant challenges and/or problems surrounding the tasks of
. Z0 ?; {3 l2 O3 W) Xmarketing, administration, operations, and any such other matters as - A/ M( J' R) P# [# I
may provide such challenges and/or problems.
+ s) z q$ X3 T5 |· To attend such meetings as may be required to support the smooth W$ ^; k8 }& U3 B
operation of the venues or the Students´ Union as a whole.
& T" @$ E/ S- G7 t· To perform other job-related duties as may be required by the
. g6 S5 S b$ X( B, yManager of Programming and Venues in order to ensure the smooth and / O$ y; N9 W4 y& d4 K
secure operation of the venues.2 @# o w3 y8 I/ w" M4 G' q L
· To recognize, address and handle all matters relating to overall % G3 ~) p0 w% _
operations in a manner which reflects the requirements of the SU´s ! _. `1 F4 E1 Z/ w5 h' S$ i+ j" q
Manager of Programming and Venues, and Manager of Finance and / m% R: w! L3 h. C. r! X/ C. H
Administration, and in a manner which contributes positively to the
3 V7 A4 R! o# x8 {smooth operation and success of the Horowitz Theatre.
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QUALIFICATIONS:
: ^: q/ } H `- W: T( q$ l4 U X1) Minimum two years related post secondary education, or ) ~2 F6 b* X7 t$ ?3 Q R
an acceptable combination of education and experience.
7 m! i" \; G! G6 c8 n t) u* h2) Supervisory experience.2 @2 k2 R! E# b* E6 D5 \
3) Ability to create new initiatives with little or no
; U9 n: A. q* x* Esupervision.
; V+ b* T7 O' A% {4 u4) High level of creativity
- O% S" n( i6 Y5) Knowledge of budgeting and staffing procedures.; O" n( s' \' Q) j. [# V4 K
6) Excellent organizational and communication skills and
7 _- f. h# D. w% N; |, i* o' ^strong writing skills.; T, |1 X) ?9 W% Y
7) Dynamic individual with experience in large group and
/ }! f, j: o% n9 M# Aone-on-one promotion.
! j6 ^9 _. v- r. s9 H Ability to work with students, staff, University
( k+ T( A- y G7 T- L ?faculty and administration with a dedication to providing excellent
$ A$ }+ Q* L. S M9 l7 d3 _customer service.
/ I: {6 {* l* F+ L% e0 [+ W" dUnion exempt position
( C! O1 W. ~+ E1 J kJuly 6 2007
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. [1 W' \6 D+ s7 fPlease state salary expectations
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Please apply in writing to: Val Stewart, Personnel Manager, Box 600 # `- `$ g3 ~1 d+ K) Q' I
Room 2-900 SUB, U of A Campus T6G 2J7 by 4pm Tuesday, July 17th 2007. |
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