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发表于 2007-7-9 19:50 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
JOB POSTING: R7 j& L0 b1 z0 c  d
  FOR
$ s$ m# U, Q; }. ]: COPERATIONS MANAGER - VENUES & PROGRAMMING
% k4 i! i; O; r* D/ u# e% I8 s' @, G7 z
REPORTING RELATIONSHIPS
( k+ C3 R; }3 f6 r9 b$ tThe Operations Manager - Venues and Programming will operate with a  6 N; z, s5 ?7 N9 ^% C
direct line reporting relationship to the SU´s Manager of Programming  , z8 z7 V/ A9 N- o
and Venues.
: W' K* R* A( u( w9 d8 j' U- R; F$ R; {8 o% E! M, V; j6 K
ROLES AND RESPONSIBILITIES
" W2 c/ Q* `( u: T& `" b" c# F- aThe duties of the Operations Manager - SU Venues are diverse and  
) z- r- q7 T& wextensive, and are targeted at the all round smooth operation and  
& q$ n) D: v3 \financial and operational success of the Horowitz Theatre as well as  & F& f+ U6 J( ~  E
the logistical organization and smooth rental of the additional  
  y! }" I$ V) K* O3 Cvenues within the realm of the Students´ Union.  In the light of that  
1 g6 S& M8 O8 S1 G1 u0 kbreadth and complexity, it is not possible to fully define or  1 R8 S& f# n1 U
describe all roles and responsibilities in a document of this kind.   
9 k$ f& g( t; n' A+ }2 ]) H5 s3 iHowever, the main roles and responsibilities of the Operations  " Q5 R0 p( W2 x) [) q
Manager are as follows:
2 C. z. t3 G( g( m: d9 H4 n  z" U0 W1 H
1.        Space Roles and Responsibilities' i* Q, O' x! E) w! f2 f+ S* u, h# ?

5 {, o/ H( F& L" J- Ca.   To ensure, at all times, that the venues listed below meet the  6 z! ?# C! k2 ^; {
appropriate standards, requirements and needs, and contributes in a  4 m; F7 U/ U. h8 L2 A
positive way to the smooth operation and success of the individual  - I/ ?- Z& w# ~! n$ j8 N
renter.( W- a# o6 I/ f
·     Myer Horowitz Theatre
1 O, J, l2 _; \" v. e$ e* W4 ^: p) l·     Dinwoodie Lounge  \' ?2 X+ O+ y. e
·     SUB Stage7 V+ Y5 j3 h/ O4 O! j- j" e+ I" j

, X" j! p4 a; X2 K/ L0 d/ kb.   This includes, but is not limited to, the following:
+ J; I; N2 j* Y( k; m: w7 ~·     To plan the capital and supply expenditures to meet the  
, f& w7 @& k, ^production and facility requirements.+ E( [* T5 `2 F8 S. C; V; a
·     To ensure the day-to-day compliance of the venues with existing  3 I4 I5 ^3 d9 q8 o; |- @& h
safety regulations and building policies.
/ ^5 Z( j; c! Z& h2 i. E& dTo ensure that the maximum potential of renters is met.
/ C3 L7 _% X$ Q: N4 k& \3 H8 p  u
4 S9 {6 U* O( Y- m5 }7 z  m' U2.        Marketing and Promotion: z9 G3 C5 g) A  {" ]. W3 Z; ?4 B. J

7 ~! j4 o/ x8 e- ma.   To develop and implement a marketing plan for the venues that  + O& b0 ^5 K2 Q' A- v
focuses upon advertising and promoting the venue to faculty,  
6 M4 |. J) L. xstudents, and internal and external clients on an on-going basis.  
0 a) m5 c8 D+ M$ K4 SThis strategy will include implementing and/or delegating the following:1 c5 t7 U3 k! k4 B- N
·     To develop and maintain promotional materials, the Horowitz  
* b' x6 y! s+ o# nTheatre and SU Venues home page, newspaper and other advertising; to  7 b7 u; {& u0 X$ u1 S, B$ i! {/ I
take advantage of other internal and external advertising  
! n( u" {' i/ N4 p# Qopportunities; and to develop press releases and other promotional  % \8 a' s+ `) `( E0 P, Q/ p
literature on an ongoing basis.' `7 Q/ }8 ]2 l; g
·     To coordinate tours of the venues for potential renters.' t/ ~$ b" d, f" k: P' g# x
·     To promote upcoming events in the Horowitz Theatre through the  0 X4 g0 H: e' c  m
use of the Horowitz Theatre Home Page and the SU Events Calendar.2 B. e' W6 }7 D
·     To develop new external clients for the venues.
+ H+ R4 I' \* U3 |4 S6 g" N
5 ~3 S5 O8 M4 D4 k9 G- x7 {/ j
# d: S+ X$ Q3 B- e$ T- `* q9 e" f3.        Staff and Supervisory Roles and Responsibilities
# D& P3 Q* J8 R; {0 x, M( x  }5 S
3 b, C% `* C% J; K" @' Da.   To ensure, at all times, that the venues are adequately and cost-
! t2 C/ @+ k& E+ P5 ]2 L+ y# Xeffectively staffed, and that the staff utilized by or within the  8 m, m! l: \3 ?; w0 S/ J
venues meet the appropriate standards, requirements and needs, and  
: h  X6 S7 i$ M) ?$ n& I0 ?contribute in a positive way to the smooth operation and success of  ( v8 l5 g5 F" X6 H- O
the renter´s events. This includes, but is not necessarily limited  
9 `! i7 z/ V% |' {- r0 Y: b: Tto, the following:* f& n% p  x/ q( V9 s
·     To be responsible, under the direction of the Manager of Venues  7 H' K+ a1 Z0 X2 F, s( l
and Programming, for all staff issues including hiring, disciplining,  # p2 p3 I2 @, s
evaluating and terminating, as necessary.1 K5 q5 |" Y8 O5 J# h
To ensure that the Horowitz Theatre is adequately supervised at  - ~8 B& I6 }" U
all times, this includes the development and implementation of such  
5 @4 p7 P6 C( D) Z6 tschedules and rosters as may be necessary to ensure the effective and  
: A% O/ @  T4 Gcost-effective supervision of the venues at all times during which it  - c9 i  Y( Q! G, e8 C6 L2 ?
is in operation or needs to be in operation.6 S3 W2 v. k" x# |8 s7 Z. K
·     To work with the Technical Director, when necessary, to ensure  
7 X: }% I% o9 r+ I3 A# j( c0 Jthat an adequate and appropriate level of part-time staff exists to  
1 |& X4 a2 ?- G9 Q4 P# |) mfacilitate the smooth operation of the venues and to ensure all  # u* g5 t& ~. D$ ]5 n+ s( Y. u+ |6 s
renters needs are met.5 H! k3 i1 i8 w' W
·     To work with the Technical Director to ensure that the skills  , X  _, y& V  N/ f9 n* K
and attitudes of all subordinate staff are appropriate in light of  
4 ~4 {: w# k8 r; ythe roles they must perform. This includes providing adequate and  " `9 `2 c- L: r0 i2 T
effective training (and re-training) in all applicable and  
$ A; `/ M5 Y$ Z, ^. `appropriate areas, and ensuring that the Policy and Procedures manual  
5 g" p9 k- l6 u) S0 M9 Z5 U0 j9 nis kep up-to-date at all times.
, g5 f- w: r0 K% M·     To ensure all staff are trained in and committed to providing    o$ R8 h0 V$ v; F. P
excellent customer service to all renters.
) U% S1 m6 a1 N, W2 N' L$ {·     To work with the Technical Director to arrange staff  
5 U7 R0 P  z* F, W' p, }7 sscheduling.  To handle payroll related matters, under the guidance  4 [  @0 G5 }* F+ r
and direction of the Manager of Venues and Programming, concerning  
; F+ ?, S* r& f& r$ c: ?! `the staff of the venues.
# _& A9 ?! e# ^8 f- O( z·     Working with the Manager of Facilities and Operations to ensure  
; Q. C; p2 H  E7 A! A4 Nthe appropriate setup/tear down of each venue.
6 T1 N4 G. f1 c0 e: k  B·     Working with the Manager of Programming and Venues to ensure  , k! ]1 r3 E: n: U& [; j- |- }
that additional requests such as licensed receptions are arranged.
2 \' n1 u" T/ b* r' \1 W! y/ a9 o! _+ P( x; F

% w  U) r+ y( @: W$ A4.          Overall Financial Performance" k( T6 f0 j0 _6 U' d# {& {9 U

7 V( D6 i. `6 L1 j7 j. h5 za. To ensure, at all times, that the Financial and Administrative  1 e& Z' @& |( R6 D3 W. x/ E" v
systems and processes utilized by or within the venues meet the  
1 }, F5 V2 J) h, k' gappropriate standards, requirements and needs, and contribute in a  
0 C: t. F7 \1 [positive way to the smooth operation and success of the venues. This  
0 W7 n: f7 }* \0 F- N2 b% oincludes, but is not necessarily limited to, the following:
, X) v: T  w; X$ i! Z" [) u; I9 g To provide input and expertise in the formulation of appropriate  
  G8 ~- F3 \; V% foperating budgets covering the venues to the SU´s Manager of  ( l* Z  \: @& P* \, `
Programming and Venues and to discuss and refine those budgets  , O8 O- i2 O3 n* w
Manager of Programming and Venues, and Manager of Finance &  
( r% p% N& L8 M1 _Administration prior to their submission for final approval.
& B3 N# B7 F" s, c6 h·  To manage the venues in a manner which adequately and effectively  
- q8 ]6 H9 K2 x  x) V- Jreflects the budgets approved for the venues and/or which reflects  
! Q3 b+ B3 L+ D1 e" v8 Hthe best interests of the venues and the Students´ Union.6 v" N. I/ A% d  u; m# M' F
·  To function as the key player in the submission of financial and  
4 a# J: M" K, _6 Wadministrative documentation covering the venues to be used in the  
7 \: P; T$ ~* u& }compilation of monthly and annual financial statements, and such  
) s: [/ C5 \7 r& @other reports as may be necessary.
4 u' Z) L% \- k$ g' _, g  f4 ^·  To discuss those financial statements and other reports, together  
, C! x  D5 R. Awith all financial and administrative procedures, with the SU´s  7 N7 x* P: n; g6 h5 A
Manager of Programming and Venues and Manager of Finance &  ) B$ Z- W# J' F, ~: S7 ?
Administration with a view to determining and implementing action  1 g- H6 V  q/ `1 L4 y* k7 S. P* w
aimed at improving the financial and/or functional effectiveness of  : J* e0 q: r2 v
the Horowitz Theatre.6 b" s- r2 d" d, f  q7 d2 Z
·  To ensure the existence of adequate, effective and accurate job  
$ P3 D# u/ A6 ^( J% Ncosting systems to be used in connection with the determination and  
' K6 f- D2 z9 i% }0 a- h/ A; hsetting of appropriate prices for rental and staffing rates for  
+ o% d4 H9 T1 f! I1 sevents held in the Horowitz Theatre.
  A* @) T0 @- w- G·  To develop accurate documentation to be used in connection with  
3 V7 I' r( p1 d# Y$ Jthe billing clients, and to forward such documentation in a timely  
% q0 s7 Y* s6 F* y( ]% q% Imanner to the Accounting Department.
( p7 K/ l6 w: Y* o6 _, w/ S·  To recognize, address and handle all matters relating to financial  2 K: K: {, V/ R  v: `1 D  c0 u+ J
and administrative procedures and systems in a manner which reflects  
) z& j! @3 i) t: p: gthe requirements of the SU´s Manager of Programming and Venues and  
( T* F% H* n3 A" C, q2 qManager of Finance and Administration, and in a manner which  4 x: }/ U8 x1 y% |1 b: n
contributes positively to the smooth operation and success of the  % J! k0 B5 X4 _4 W
venues.
. J3 X# w  _% F. v8 R8 w( [9 h0 b: _/ q# y7 G$ K8 a
5.          Overall Roles and Responsibilities( j% P5 B# J( c4 ~1 b
a.   To ensure, at all times, that the systems and processes used in  : D2 U' d% u# i
renting the venues meet the appropriate standards, requirements and  
3 i8 g/ _+ i' X; h/ g1 m, Zneeds, and contribute to the smooth operation and success of the    `" [5 y/ Z. Q( L$ s
venues. This includes, but is not limited to, the following:' _8 [. Z# F/ N* U+ h' |' R1 e! R
: M! {' A. `1 F( F1 F, }
·  To recognize, develop and set in place such rental procedures as  
8 a3 B+ K" r* Hmay be necessary to ensure the smooth operation of the venues, this  8 Y9 e8 ^( D# B# |
is to include but not necessarily be limited to systems and processes  * l3 x' ^  t3 s7 ?& D7 y
in the areas of contracts, inventory management, contract evaluation,  
/ l; ^5 Q7 s3 u5 Q. U" R6 g- y2 dpricing, costing, equipment usage, rental/contract invoicing,  ; z+ ^5 C. @: ^* p( S: P' U% Z/ Q: f
together with such other systems and procedures as may be necessary  ( J; o5 k- s5 }0 _2 E
to ensure the smooth, secure, efficient, cost-effective and  
9 W" ]" U2 `# U6 z  Q: }. x+ T- Mfunctionally-effective operation of the Horowitz Theatre.
6 G( Q& j$ s6 ~2 G4 B' T·  To recognize, develop and set in place such operational procedures  
* I8 j, V! [* w7 ~& a6 R6 ^9 _as may be necessary to ensure the smooth, efficient and cost-
! W% @  g! A; I' U0 Aeffective operation of the venues., X  i0 \; ^$ s3 r6 t
·  To negotiate rental lease agreements (contracts) relating to  . k3 Q1 d" c% G; {2 w" c+ ^
dates, rates, staff and miscellaneous charges.
1 h: s/ Q! @' r6 r·  To ensure that adequate inventory is available at all times and  
+ B( N- J/ f- gthat such inventory is stored and issued in effective and secure ways.
+ C, c( X9 s! c- y. z·  To consult with renters as to facility issues in producing their  . {/ w: P) H( F
particular event in the venues.
! \2 F( p1 p5 |$ k1 |4 M·  To provide the venues on-site staff with such documentation and  2 E) I* H* L9 p5 d1 ]' J& M2 K
supporting information as it may need to effectively fulfill the  / R% I+ c+ }& K( ?0 c. I$ x
roles they are to perform to ensure the success of the renter´s event.
! v, D; b3 k; h7 K+ Y' [1 |; B·  To produce quotes in respect to staffing costs for a particular  
* G0 c" Z  M0 _: J$ Vrental with consultation with the Technical Director.
% t: h! N* c" @) B·  To ensure that all queries raised with the venues whether from the  / F2 b1 v* C5 q8 u  _8 F; K
SU or renters, are promptly and effectively handled and adequately  ) K3 l3 E1 f) ^1 [9 K$ P0 Q
answered, and to ensure that such action as may be necessary in  
& o% W" I5 }7 F! Efollow-up to such queries is taken in a timely manner.
, E  J2 s7 A* W# Y  d! ]* n To ensure that the venues and its capabilities are adequately,  ) i% O/ B2 H7 }: B- I  z
effectively and cost-effectively advertised and promoted, and that  
  J" j* e2 Y- I- r  n+ B9 ?" w1 ythe cost of such endeavors does not exceed the budgetary provision  
7 }3 ]& s" P: j0 {5 X- Gmade for them unless prior approval is given by the Manager of  $ A4 s3 Y! c4 c5 h7 e; V3 t
Programming and Venues.
! G( K2 M" _/ W# V' d* o' @3 b  Z# j·  To act as an informed and knowledgeable resource in the case of  
$ m1 M& n* i7 j# W: W5 ~significant challenges and/or problems surrounding the tasks of  ! j- Q; W2 G' b: ^. V5 l: r( I  P
marketing, administration, operations, and any such other matters as  
2 T- E: Q9 M1 @% E; hmay provide such challenges and/or problems.
% d- Y0 I- d9 l, U3 T. K  l·  To attend such meetings as may be required to support the smooth  
0 c# h- z/ w& J$ |, Loperation of the venues or the Students´ Union as a whole." V: _3 ?  X$ s$ e
·  To perform other job-related duties as may be required by the  7 e; x: i9 `6 k0 k4 H
Manager of Programming and Venues in order to ensure the smooth and  
1 K, |+ H' y% z' e0 ?secure operation of the venues.- L" ~5 U6 r6 K% M* d: z8 x# ^% b
·  To recognize, address and handle all matters relating to overall  
3 O) `0 F. ~" w6 b! |operations in a manner which reflects the requirements of the SU´s  1 z0 G( k8 [4 F7 f4 b% Q+ g
Manager of Programming and Venues, and Manager of Finance and  $ e. b' r5 U: k9 w
Administration, and in a manner which contributes positively to the    Z2 [) D! A0 x; M
smooth operation and success of the Horowitz Theatre.
/ R+ S1 w  M; ^. p. K- c; V
; X" p) j7 Z, m, E, _* d! b0 [QUALIFICATIONS:
6 m# }) K' |4 _' R6 e1)             Minimum two years related post secondary education, or  5 M' n7 m' [* [' a+ I1 |: ?
an acceptable combination of education and experience.# [$ [3 @/ J" i( l
2)             Supervisory experience.
# c7 T6 X2 {  N- ]/ `3 ^3)             Ability to create new initiatives with little or no  % S& v& d. D* |7 t7 n
supervision.
# f" z& V9 w1 m8 N# Q4)             High level of creativity$ G. Q) D& O, I. v* }$ |
5)             Knowledge of budgeting and staffing procedures.# D& h/ g& p1 Q- D
6)             Excellent organizational and communication skills and  
! W9 I  j6 }) f) R! |strong writing skills.
5 k/ G4 K! c% x7)             Dynamic individual with experience in large group and  
4 B" U: I! |) G" s5 Vone-on-one promotion.
+ \' l8 I) C; u4 R" C             Ability to work with students, staff, University  
( C3 w: T4 l5 C4 Jfaculty and administration with a dedication to providing excellent  % b) f! j" |0 P0 x5 b: \5 U" E+ Q
customer service./ W1 ^* J: Q: k2 C  e/ ^# S4 l) c
Union exempt position) w/ T7 Y: y: D, s2 D  L" v$ c
July 6 2007
6 V: B: o/ P9 g' s0 B8 b% x4 E: W% Q1 K* }. V# G) z& R
Please state salary expectations3 f/ K+ O5 A5 u, g" J' O
1 g. f) n: n; Q7 E% M6 U
Please apply in writing to: Val Stewart, Personnel Manager, Box 600  3 @0 ?7 z+ c' r. x1 t0 p
Room 2-900 SUB, U of A Campus T6G 2J7 by 4pm Tuesday, July 17th 2007.
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