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Position Title: Help Desk Analyst (ADV114)
. Z+ a2 ?8 i1 p" G$ Q3 WJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.
, | q9 ~4 M9 W+ R8 @# JQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team 9 b, X! Z2 q- Y' q
Location: Edmonton 2 r9 i" l8 @ a5 W4 o- F
Duration:
: D6 A7 d2 z- {* @2 GJob Type: PART TIME/FULL TIME 4 R4 @- p& C! P8 m1 Z
Positions Available: 1
: s! }/ ?( Z' L2 [Hours per week: 25-40 6 P* p* ], x, u3 `; X
Position Start Date: Immediate Opening ' o; t3 [, L, y; ]8 y0 ]
Application Deadline: Jun 30, 2005 ; c( q- r. E) O# R
Remuneration: Salary/month -or- Hourly
& x+ ]2 l& X+ eMin: Rate: 15.74 ' [; K# Y! j6 p- G4 Y
Max:
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% M5 l0 q# r2 vApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114. : o/ t' g+ P1 D0 J) }
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P6 g6 p& S; S* L( ~: yEmployer: TELUS , z& t1 [: Q4 Y8 t* U& s1 I3 k( Q$ M
Branch: HUMAN RESOURCES
+ v8 `# o; `9 `( _5 }Address: 1N - 10020 100 ST
' c: m4 m6 N2 {" ~* C- i5 F: pCity: EDMONTON
+ x2 z9 b T8 Y0 U8 g2 wProvince: AB # F, s& b1 N. T0 @0 |3 L4 [
Postal Code: T5J 0N5
+ p' x& I' ?) B& j9 ~3 m1 y1 O: U6 {Web Address: http://www.telus.com 0 }, k! | c6 n& U8 ~! L
Contact: JONELLE PALAFOX
E3 h6 K7 o2 JContact Title: RECRUITMENT COORDINATOR
9 X! @; c5 k$ }; XFax:
. Z( ~7 O% a6 n/ I, v5 Y4 X+ }Email Address: |
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