Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
Location: Edmonton
9 F4 P! K) \! d: \  Z4 l) mDuration:  
Job Type: PART TIME/FULL TIME
3 w4 h( v! p" O6 CPositions Available: 1
Hours per week: 25-40
Position Start Date: Immediate Opening
Application Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
$ D3 s7 X( z% M! v3 XMin:    Rate: 15.74
2 F' n1 H, ?. Q* v  qMax:        

Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
6 o" m2 c  O+ ~, }Notes:  

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Employer: TELUS
( g0 z, c+ n" P8 K! j1 RBranch: HUMAN RESOURCES
Address: 1N - 10020 100 ST
) a6 s" n/ [' J3 D" @9 C9 uCity: EDMONTON
Province: AB
* M. y+ X, d( J: r; WPostal Code: T5J 0N5
Web Address: http://www.telus.com
Contact: JONELLE PALAFOX
2 f$ P4 `% I& K* M. q/ g* o$ cContact Title: RECRUITMENT COORDINATOR
+ V0 v: ~% B9 z* t" @Fax:  
1 }3 ^& m/ p- LEmail Address: