Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
& n2 M& N) O  [8 c5 WQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
Location: Edmonton
Duration:  
6 z: ?2 Z+ a: p; d3 WJob Type: PART TIME/FULL TIME
0 [& @% G% i+ gPositions Available: 1
* W( r8 w/ D, x2 ^Hours per week: 25-40
Position Start Date: Immediate Opening
Application Deadline: Jun 30, 2005
, }. |( f& [1 v4 M7 jRemuneration: Salary/month -or- Hourly
0 T/ p7 G( O' k7 L, aMin:    Rate: 15.74
Max:        
  h; y& p1 ^4 E$ c
Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
Notes:  

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+ F8 ?8 N/ Q! D' H2 J- XEmployer: TELUS
Branch: HUMAN RESOURCES
Address: 1N - 10020 100 ST
- K: `: Y" O+ o) B8 GCity: EDMONTON
$ C' V; w% ~6 ~! U0 d1 h  B* rProvince: AB
Postal Code: T5J 0N5
! B8 }5 L. b6 R' ]Web Address: http://www.telus.com
# K. }6 E: f$ a  F, EContact: JONELLE PALAFOX
  Y8 n' ]" O, i. g4 b3 c# qContact Title: RECRUITMENT COORDINATOR
- ^- J: m. c! N# [' O0 g/ |  z7 j3 OFax:  
Email Address: