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Position Title: Help Desk Analyst (ADV114) / n9 j* {% ?3 R8 l' W) R
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.
* E# w0 d$ S3 \# R8 sQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team - r4 \* D( @ m1 R; n. Z
Location: Edmonton ) F* Q9 n* z! {7 e I0 ~7 o
Duration: # x a- @6 N a2 O3 o+ u# S9 v9 k2 r
Job Type: PART TIME/FULL TIME % s+ S" F+ J& P. [$ r! `8 i
Positions Available: 1 0 n) A3 D+ O6 Y S' v( o' v( G! L
Hours per week: 25-40
0 X/ R, K; S6 L- t/ q( N# S5 ZPosition Start Date: Immediate Opening
8 M; ?8 T8 [+ L# C" d1 ^2 bApplication Deadline: Jun 30, 2005
+ D4 E" Y W! F: VRemuneration: Salary/month -or- Hourly 4 W3 x s9 @( L+ n
Min: Rate: 15.74
% k- q5 w. Z" G5 F1 p( tMax:
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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& F, L" U5 Z2 j/ v! s" sEmployer: TELUS " E5 H/ x+ e+ k/ G- ]. R7 L
Branch: HUMAN RESOURCES , \$ f* c# g; O# `& @+ }$ _
Address: 1N - 10020 100 ST
( W5 p- k3 p1 qCity: EDMONTON : m8 c3 P9 F8 X* l( `* S8 \% v
Province: AB
1 M$ G9 r! P. s, B8 Q( s, S3 WPostal Code: T5J 0N5 % L: X1 V3 `1 E2 @+ ^1 K
Web Address: http://www.telus.com ' M' V- [8 K- q! t! J6 C. U
Contact: JONELLE PALAFOX $ o ^2 }$ ^+ u" }0 F5 \9 g
Contact Title: RECRUITMENT COORDINATOR , \, ]* e) o6 f0 }# [6 l. l, S, x6 _
Fax:
7 \! X M) Z4 O( REmail Address: |
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