Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
& \' A/ I% \4 lQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
4 X3 d+ \* M) ~, K7 {Location: Edmonton
) k: Y' @3 i3 t) Z- [5 G  H8 z4 }Duration:  
2 F: U. C5 O: b2 _6 M# wJob Type: PART TIME/FULL TIME
Positions Available: 1
Hours per week: 25-40
2 P1 S6 v5 |8 C+ ~! s$ c, O& fPosition Start Date: Immediate Opening
: \- b4 I! L& k8 Z% g5 V% ~. u& t1 U; pApplication Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
5 E% J" V1 X* aMin:    Rate: 15.74
: ^: o! J# L- mMax:        

Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
- r/ Q- _, c" NNotes:  

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Employer: TELUS
4 E6 y5 C; Z) v1 n7 u( xBranch: HUMAN RESOURCES
Address: 1N - 10020 100 ST
) h1 ]( z7 R7 A1 _8 I1 `City: EDMONTON
; ?- ^( u+ }6 ^6 Z9 @- I4 S9 yProvince: AB
, B0 a% B7 U3 P% S8 m4 pPostal Code: T5J 0N5
3 S5 ~% S0 `1 z( N% c! {, `' EWeb Address: http://www.telus.com
Contact: JONELLE PALAFOX
3 l6 X/ q" Y9 z8 P( O' j- `8 |) \Contact Title: RECRUITMENT COORDINATOR
Fax:  
Email Address: