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Position Title: Help Desk Analyst (ADV114)
9 P/ k+ T; |' B. t+ mJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities. 4 K2 G1 ]4 L0 \) |/ M* x
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
1 u/ T( Y7 G" e! a" }( |" Z: p# NLocation: Edmonton
( Z6 \5 J0 V4 n- t6 l5 @5 KDuration:
/ _7 |" Y! ?9 ?* [4 A! PJob Type: PART TIME/FULL TIME
" i/ N. @- P6 K1 U' NPositions Available: 1
' u+ D5 @1 h" B+ dHours per week: 25-40 & n+ L# B7 D3 s+ X
Position Start Date: Immediate Opening $ C: ~4 _: R' T! R
Application Deadline: Jun 30, 2005
" p' V6 L* p1 C. k/ @' QRemuneration: Salary/month -or- Hourly - b( [9 x# Q9 R: s) a6 m7 K' X7 u
Min: Rate: 15.74
H) p* [* |4 c5 d# b2 rMax:
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! T3 ?4 C( e7 t' p5 XApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
* P, t6 `6 Q( a6 eNotes:
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1 g! O4 L/ t% H* M6 j3 s3 X( u1 bEmployer: TELUS ) J! R9 i3 T9 ?, d' o& L
Branch: HUMAN RESOURCES
3 R. U: r/ |$ N; U y0 n7 n8 xAddress: 1N - 10020 100 ST
- H- M, S4 H9 y; i1 a1 }City: EDMONTON
! u' c# b9 a. y3 E: j$ W$ t R8 WProvince: AB
0 G4 S9 X) r4 J0 i* Y$ lPostal Code: T5J 0N5
9 N, q2 {8 }! ~) x- HWeb Address: http://www.telus.com
& x. G( D; j( P. O4 n( V; RContact: JONELLE PALAFOX
5 A( K, w& o$ } ^3 P: M* dContact Title: RECRUITMENT COORDINATOR
% P2 [! Z% f3 b/ f6 iFax: " h7 ^& G$ e" Y( }" b
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