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Position Title: Help Desk Analyst (ADV114)
, |& @" _+ G8 W- V9 B5 ^/ LJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.
, W$ P5 h7 K: KQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
D2 `% F. o1 P6 A9 hLocation: Edmonton 1 y6 R5 T/ D7 |3 {0 h
Duration:
+ S) L1 g7 d6 [+ k3 ?, D/ uJob Type: PART TIME/FULL TIME 2 j/ n& R/ t6 f# p7 E1 p( r
Positions Available: 1
; j1 E- c3 G$ ?: v& H; [2 THours per week: 25-40 8 Z( c& b( E9 k
Position Start Date: Immediate Opening
% v8 u6 C2 n$ ?7 l2 M5 H/ jApplication Deadline: Jun 30, 2005
n: q( i6 ?6 B6 VRemuneration: Salary/month -or- Hourly : h0 y& G9 j9 U- A3 g
Min: Rate: 15.74 $ M# c/ `+ ]) v, m
Max: ! ^! X/ k- A7 b) W& j8 p
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114. ) G; |6 x1 L* T3 o
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Employer: TELUS
+ \5 x% H+ q& o5 d6 y$ \: g w% [Branch: HUMAN RESOURCES 2 L- o4 d. [* K9 M' ~+ b7 y
Address: 1N - 10020 100 ST
/ I& D# b" C' b0 n8 A* _8 W$ uCity: EDMONTON 0 `& @3 J2 _9 c& P% G
Province: AB
* I! ~2 I9 ?9 m& r+ _Postal Code: T5J 0N5 9 p q0 v4 i( t2 @. t
Web Address: http://www.telus.com
7 Z& `- E A$ P; ^' p1 TContact: JONELLE PALAFOX / B* }5 H, V7 d% S7 I- x, {
Contact Title: RECRUITMENT COORDINATOR
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