Receptionist

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Receptionist
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( v+ t. }$ c7 [) ?( }# G* tThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

& s9 H. G) t, X, vJob Duties/Responsibilities:
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Reception
. g2 m  H* j" C, j  p•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
% e9 v* a! I+ q; R•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
/ X& i# U2 K0 |/ m: k•        Oversee Y-Knit program; provide support to its volunteers

Administration
•        Receive sort and distribute mail and packages; post outgoing mail
1 |# i! t6 U' [1 j) y4 {•        Sort and distribute mail and deliveries
, _3 ^: B8 G6 J5 y•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
9 m2 B' E6 ?+ F$ x2 ?& q  D•        Update and maintain databases as assigned, including those for Fund         Development and Administration
( S3 Z4 w) [9 m! j$ X•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
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Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
' y* n0 v- b9 {* c- ~1 T•        Process payments for ticket orders and registrations
; C6 d8 ?5 I1 W" g! [•        Assist YoWoChAs Outdoor Education Registration as required
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( o' d4 x! T* r& Y1 O. mQualifications:

4 H  n* F8 b3 |, _3 c& f" I7 f* ?7 z•        Minimum 2 years office experience in areas related to office reception, and office procedures
' @. r! z. w+ r" A* R•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
2 a# }* z1 Y$ ?$ _•        Skill in Desktop publishing is an asset
) E/ m! @1 F/ k# F; ]! }$ `% }) V•        Excellent verbal and written communications skills
: c" p) y$ Z4 R4 \8 ^•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
5 Y$ }, _0 W# L( [' S) |6 i! \5 e$ m•        Strength in multitasking, prioritizing, and meeting deadlines
6 j% i; Q2 |/ V0 ^2 e) B1 H: y3 W•        Able to work independently

* P5 q9 [+ ]. H0 |2 EClosing Date: July 13, 2009

! i+ M+ U5 I. ]5 O+ `Please forward your resume to:
YWCA Edmonton
Recruitment Coordinator
/ T' E: m: T1 ]: k. A100, 10350 – 124 Street
Edmonton, AB
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E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
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Telephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org