Receptionist

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Receptionist
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The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

& q; y5 D( M+ F+ [; |) BJob Duties/Responsibilities:

; m9 u# [. m+ ]( X' M; sReception
/ J/ ?1 R: k& `0 _2 x; w& K8 M  u•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
( K5 ]4 ?; A+ ^% Q! g) }•        Receive and distribute mail and deliveries
( W* b, J( x! j8 s- u•        Arrange courier services for all departments
& `) i6 z  f) J' e•        Oversee Y-Knit program; provide support to its volunteers
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; t$ Z7 i9 n& M. K! N  O- jAdministration
: q) \. d( o- q$ U8 H! B6 X7 v0 `•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
7 M2 E5 s1 d2 H. |•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
2 _/ E% }  f3 }; [1 u* f  F•        Assemble and forward information packets as requested

Registrar
4 m- e/ r6 p1 m•        Accept and process registrations for participants or attendees at various special events and staff training
  g5 z$ r$ C' i% i•        Process payments for ticket orders and registrations
: S; m: y- b$ z! ]7 y; ^•        Assist YoWoChAs Outdoor Education Registration as required


Qualifications:
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4 ^( t4 O& F- d1 ?% ~3 ?# ~# a" C•        Minimum 2 years office experience in areas related to office reception, and office procedures
: q# k5 O5 T; @- @9 a0 [•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
, L* A+ V! H2 s$ O$ o' o- e; i& _•        Excellent verbal and written communications skills
) i! f9 x& Q7 {9 _) p2 ], U8 U•        Mindful of need for accuracy, detail and discretion
. }4 f1 J7 Z8 G: q- O" t& m5 H# Y•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
; c3 ~/ \" t- n/ ]) C9 z•        Able to work independently
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Closing Date: July 13, 2009

Please forward your resume to:
YWCA Edmonton
Recruitment Coordinator
2 k2 F6 v+ y9 D9 c4 P5 X100, 10350 – 124 Street
: ?4 V8 d' ^; p0 i4 i. f; l) k0 v) SEdmonton, AB
5 z* e# N' q: J7 ?0 aT5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
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8 d' z! {! M# \" a4 L' FTelephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org