Receptionist

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Receptionist

The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

$ \/ N; d3 t7 Q0 S# F  s' tJob Duties/Responsibilities:

" i9 B8 ]- {3 Q2 ^/ _Reception
3 K& Y1 b, v$ l7 A•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
2 v6 y" H" ^( ~5 k& [•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers

3 F2 D" {9 ]9 YAdministration
! Z+ v6 y( `4 Q/ i# t9 Z  F•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
/ o5 K, u! X% |* Q% G& X! T•        Assist with task management for administrative volunteers
/ P$ K( S1 F8 C/ `& E•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
/ _; ^" b, ~' B5 A. ^•        Assemble and forward information packets as requested
4 J" G. T, M* s2 A5 y0 j7 o
Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
# j, @) v8 I# v% S/ c8 ?•        Assist YoWoChAs Outdoor Education Registration as required
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$ y% l5 b% s7 g) l3 B
Qualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
. b" ~* l# j+ ?9 R•        Strength in multitasking, prioritizing, and meeting deadlines
! f' S% ], U# Q$ [+ H9 d  H7 V•        Able to work independently

Closing Date: July 13, 2009
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' C2 U/ V. t# p. ~8 U* KPlease forward your resume to:
' p0 i+ Y6 m8 a9 C. r" l/ r8 GYWCA Edmonton
Recruitment Coordinator
8 c/ _  Y4 e7 t3 K100, 10350 – 124 Street
& V/ Z7 `2 Z* I% }3 x( nEdmonton, AB
T5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
/ s2 p& x! P" B+ k+ QFax:  (780) 425-7467

7 F, H$ p. u0 OTelephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org