Receptionist

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Receptionist
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6 r! x& v7 b7 N1 w4 C# a% cThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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Job Duties/Responsibilities:
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* n$ B  k. |1 }) o  W3 u0 j, Q! |4 HReception
6 p5 I4 K+ q0 G•        Greet and provide assistance to incoming visitors
$ ?4 m* F3 C. T) O! w' O% G•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
) u3 u4 s% s4 J1 u- r" V•        Arrange courier services for all departments
2 B$ Q& ^& h4 B•        Oversee Y-Knit program; provide support to its volunteers

Administration
3 Y  c% Y1 G$ F9 K% E•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
* `0 X7 [- k& D" ~•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
3 B# h' |3 T/ y7 p•        Update and maintain databases as assigned, including those for Fund         Development and Administration
6 \5 Q( l; B- E# b•        Assist with task management for administrative volunteers
9 w3 U( O9 A6 n3 l•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
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  T2 H$ r7 c/ I% {0 p$ n* L; TRegistrar
+ e* f! U% |, `  z•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
  `5 r; ?9 t/ ]' E  U•        Assist YoWoChAs Outdoor Education Registration as required
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Qualifications:
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3 V; l3 S3 s; Z! e  J! L9 `, ?* I•        Minimum 2 years office experience in areas related to office reception, and office procedures
+ C6 q5 W, {, g4 Y/ W  k; Y4 q•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
; T, C% H) k7 q+ u' X& W; e•        Able to work independently

Closing Date: July 13, 2009

Please forward your resume to:
; d8 i. x" Q2 v9 S. IYWCA Edmonton
Recruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
T5N 3V9

# K" j$ u+ J( x- c3 w- T: Q$ cE-mail:  recruitment@ywcaofedmonton.org
+ z- d9 l0 c5 l$ ?& }Fax:  (780) 425-7467

' m# {2 {; U7 V- p6 `, z3 ^Telephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org