Receptionist

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Receptionist
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The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:
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8 B! |4 O8 z; x2 z# P  a: v; M+ I8 QReception
& l0 ?/ _( i& F" a* b•        Greet and provide assistance to incoming visitors
2 U* m' b. Q0 U* ]  f. h* c•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
6 Q7 v7 K; I: y+ H6 C•        Oversee Y-Knit program; provide support to its volunteers
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Administration
# D) y. L7 D) D, S•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
4 |( \2 Q0 s0 X6 t& q6 l4 I•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
9 Q# `" j' I  ?$ Z. l2 m4 W: \8 \•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
( V+ N$ u$ z- h+ D3 B' W, e•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
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Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
- N$ \; j' ^* j7 ]  y2 d•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required

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8 M* Z; E- U1 [* U  A' f: WQualifications:

( r  i$ r# {) C9 S3 \•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
5 i& J: T; T2 q; `% \•        Skill in Desktop publishing is an asset
$ k, o0 y$ x1 L9 a* _•        Excellent verbal and written communications skills
! V2 w% _3 J; c6 Q5 Y•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
* j  @7 M+ B6 Z* H* |•        Able to work independently
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2 v6 k7 r' R6 O8 G- W' Y' J! |7 q: NClosing Date: July 13, 2009
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' |, _# A) s0 m% k- fPlease forward your resume to:
YWCA Edmonton
0 R% n; [: F+ N) W1 J& F( oRecruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
T5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
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& M+ w) i$ b/ ^4 w( e; `Telephone:  (780) 423-9922
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, K  _. R/ @7 L  R% f# r, u0 OWebsite:  www.ywcaofedmonton.org