Receptionist

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Receptionist
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The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:
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Reception
•        Greet and provide assistance to incoming visitors
$ m) c, X$ m0 C8 |6 h& h; H$ N( r•        Answer multi line telephone system
* K* v, i) b) Y# W& Z' o0 L•        Receive and distribute mail and deliveries
1 s+ A; T" K6 s. K•        Arrange courier services for all departments
1 m. U# {' y' |4 H0 \$ D•        Oversee Y-Knit program; provide support to its volunteers

Administration
/ m+ Y! B! F. m6 K8 d6 A7 E•        Receive sort and distribute mail and packages; post outgoing mail
) Q/ \- `4 y8 N•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
2 }6 c5 T- ^6 z( ]" B! U$ |; {•        Assist with task management for administrative volunteers
6 V+ ^9 B2 R7 M- K+ L: }2 m•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
# n. ?% C* O. x" m•        Assemble and forward information packets as requested
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Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
) `! k9 w( l3 N8 z4 y; C& Z1 p•        Process payments for ticket orders and registrations
; h7 ]8 t( d  |7 Z•        Assist YoWoChAs Outdoor Education Registration as required


  W" ]& u% D7 e1 OQualifications:

$ @9 ?0 R2 w; g; z; \/ O3 T3 l5 v•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
1 ^+ n. \  ~6 E, D, X•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
5 s  D2 [* L- R7 {0 Q# d•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
+ X/ P- k5 Y* ^•        Able to work independently

Closing Date: July 13, 2009
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Please forward your resume to:
YWCA Edmonton
Recruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
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E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
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Telephone:  (780) 423-9922
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7 j  O- D  f+ _& e: h! C! CWebsite:  www.ywcaofedmonton.org