Receptionist

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Receptionist

1 I- L( e) @; m1 G9 `, C  UThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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Job Duties/Responsibilities:
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! r. w* G; X$ A! \# pReception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
6 [5 d0 ^- w" E+ \•        Receive and distribute mail and deliveries
! A$ X% Q  |+ ^6 |5 ]•        Arrange courier services for all departments
$ S/ W- M; A: ^•        Oversee Y-Knit program; provide support to its volunteers
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) D1 Y4 s  S. S1 Y1 V) K2 `" N( v9 ~Administration
$ @! R" E  h" x' l•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
: @4 y4 l; o2 M/ e+ A  R0 e: v•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
* T* v: r. M5 A, R/ K: x•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
, ^% [/ n" m; i0 a8 T, {8 A•        Assemble and forward information packets as requested
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Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
: ?8 d4 h0 L+ ?$ O$ _  s•        Process payments for ticket orders and registrations
  h& {& n- J' g$ _/ p•        Assist YoWoChAs Outdoor Education Registration as required
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Qualifications:

5 h2 _, v# ^& ^* l/ k•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
% ]" }! f1 `2 B8 n2 ~* j$ h# ]•        Skill in Desktop publishing is an asset
9 l- H" X5 E$ c6 x3 X•        Excellent verbal and written communications skills
) I6 ^7 E0 ?; c/ D, N2 h, k•        Mindful of need for accuracy, detail and discretion
% n/ p; p" N% L& i) Y& `) \•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
" `0 r* e6 z  |9 h; ]0 E) U•        Strength in multitasking, prioritizing, and meeting deadlines
* h  g- S3 Z2 R1 \' W# C9 g- l" ]0 e•        Able to work independently

Closing Date: July 13, 2009
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Please forward your resume to:
0 i6 B7 F( L+ V' Z2 x5 XYWCA Edmonton
Recruitment Coordinator
! M. w( ]1 r% C% l( ^, k. F+ A100, 10350 – 124 Street
) F' Z6 f( [3 m& @9 wEdmonton, AB
T5N 3V9
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E-mail:  recruitment@ywcaofedmonton.org
' {" Q% T% E; W: P* y1 {" D" ^1 w3 HFax:  (780) 425-7467

Telephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org