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Position: IT Small Systems Specialist 8 z7 p/ g6 b( P! G3 U
Reports to: IT Manager
7 {$ ^& `! `0 x* qLocation: SYSCO Edmonton4 f6 P* J3 O$ ]3 \- N
$ X- s9 e S& E! Q. i% wPosition Summary:8 w& s; \+ e2 a z: `3 N
The IT Small Systems Specialist will be responsible for providing day to day technical support for SYSCO Edmonton. Responsibilities will include equipment management and support, basic network support and troubleshooting.+ K2 X4 \' r( D! X7 x/ V
, ~; V* `3 J s* n+ vResponsibilities:3 B, t8 W% F/ K C
§ Provide high level of customer service to internal customers1 y, U4 S1 L& \
§ Provide small systems technical support; troubleshoot problems and either resolve them independently or coordinate third party involvement in resolution
- T( d) |( |/ }% H2 D+ V) K§ Hardware and software installation, configuration and implementation: f3 N3 `* B/ \* X
§ Ensure software and hardware standards and other policies are adhered to at all times
( ]0 s$ L$ @- E! o: w§ Liaise with Corporate IT Helpdesk
( }, k3 Y' I6 A1 g9 ]4 z§ Become familiar with in-house software applications (AS/400, EXE/warehouse management system, SOS, VRFS, Impromptu, Lotus Notes & others) with goal of becoming in-house expert: i9 K& K2 F( d/ d9 v
§ Develop and maintain good working relationships with internal and external parties
% m* D7 M5 ^7 M% y3 ?6 u8 N§ Special projects as required
8 ]% z# c5 L; R7 y$ v, A§ May be required to provide after hours pager support for emergency trouble calls& x$ H$ j' r5 {0 e. v
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Qualifications:
0 A/ O( H2 e; ]- A; j: K§ University or College degree in Computer Science and at least 2 years of related work experience8 K/ D+ @/ ?' }
§ Strong interpersonal skills with the ability to work with others and work under minimal supervision
8 Y$ z# V2 @$ J @5 y§ Fundamental commitment to customer service
. a' Y/ J5 Z, T, x d) C7 l% H! |' H§ Excellent problem solving and troubleshooting skills and the ability to work on multiple issues
+ D" o4 `3 Q- N* C7 Y) W§ Proven knowledge of Dell, IBM, Xerox and Lexmark hardware
% i3 b& j4 y. W§ Experience installing, supporting and troubleshooting client desktop software
6 e+ a, h# s* [2 d) A/ F$ `# f§ Demonstrated ability to troubleshoot, install and support computer users with Windows 98/NT/2000/XP in a domain environment, Ethernet, TCP/IP, routers, switches, concentrators, Network Management tools (e.g. virus protection, server monitoring) and with Xerox and /or Lexmark printer problems
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* p; u9 ?: w/ U. T. d+ xClosing Date: September 16, 2005. D6 p4 _2 M% n0 P2 y$ t& ^0 q
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Interested applicants should forward a cover letter and résumé to:
/ u$ `6 V9 p" b6 x0 n* C6 NBeverly McIntosh, Human Resources Coordinator
: a. `( h) q1 i$ xFax: 780-451-3546# q( d; C4 B) Q$ P
Email: HR.Edmonton@sysco.ca5 ?2 z o0 z/ Q" z+ z8 ~6 `
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Position: IT Manager
" n& t: z' X- _Reports to: Director of Finance & Administration
0 P" [" l7 ~' G6 KLocation: SYSCO Edmonton& y) x- y: j+ J) L& F
, K, Q! _& s4 r$ H3 t' t( D xPosition Summary:9 L" A' G& U/ s5 w
The IT Manager will provide hands on management of all aspects of the local IT operations for SYSCO Edmonton - managing the information systems on a cost effective basis while ensuring user demands are met. This person will work closely with the SYSCO Canada Corporate IT group (located in Calgary and Toronto).
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Responsibilities:$ s1 N" y; C Q' U- N1 J N/ U
§ Manage a stable local IT environment 5 q9 z" }: d2 X7 ^# Z p* q
§ Manage and coach staff in IT group' ?% l5 d# F3 D) v6 `& [
§ Oversee and provide small systems technical support: h0 i* E9 C6 ?; f# y+ r. _2 c8 m/ m2 w9 W
§ Reporting to the Director of Finance and management on a monthly basis on status of IT projects and initiatives/ w* [! i- ~. ]0 n$ `3 |' l4 z
§ Work with auditors (internal and external) – respond to requests, prepare response to audit reports% F% M" o: F2 p/ ]. D
§ Hardware and software configuration and implementation0 |3 r# t; Q9 G+ U/ [9 ^0 X* A
§ Manage and track all technology assets including ensuring that all software licenses are documented and adhered to
. |0 t# G7 I! |$ V7 w& m§ Ensure software and hardware standards and other policies are adhered to at all times" {8 I% J5 J# b, N
§ Perform network administration at the domain level; managing user accounts and network access6 r Z: u# S! L [( l7 o
§ Develop and maintain backup and restoration procedures
! G" }* l$ G1 r _§ Develop and track IT budget as well as IT capital spending plan
' i. @+ f* k; n! b; C. V1 B4 i§ Liaise with Corporate IT Helpdesk
4 m3 _2 c- \2 I§ Become familiar with in-house software applications (AS/400, EXE/warehouse management system, SOS, VRFS, Impromptu, Lotus Notes & others) with goal of becoming in-house expert! K8 X: b4 a( s4 ?3 h3 |
§ Provide technical and procedural recommendations to management
$ W, \0 O+ L2 J0 B: ~§ Manage user ID request and approval process in conjunction with Director of Finance
9 _8 {& W: ~' ~- V/ ]; Z0 \§ Implementation and support of small systems technology initiatives in conjunction with SYSCO Canada IT
: v" p% g. X) v§ Coordinate and support end user training
- v) Z5 |4 A2 X9 {5 ]5 f7 Y8 G9 h§ Develop and maintain good working relationships with IT related suppliers and service providers
# x8 v! i5 P* e6 M. ]§ Collaboration on development of internal intranet and external website maintenance4 }% D C2 d7 L" P
§ Manage all printers in the building0 ~! I3 O$ a S6 k5 N( B9 ]5 B
§ Special projects as required p; |/ n8 B5 Y$ i4 d" f
§ May be required to provide after hours pager support for emergency trouble calls
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Qualifications:
9 _& I J1 m) _§ University or College degree in Computer Science and at least 5 years related work experience* f4 l2 D3 V/ y6 a( ]' K. l1 `
§ Excellent leadership and organization skills
: a: A: V+ [+ w Z" w8 ?+ q§ Able to manage a local IT environment while working within a Corporate IT structure at a national level# i; z- ]2 g$ v9 o
§ Strong interpersonal skills with the ability to communicate at all levels within an organization" h g, p/ \* Y) i
§ Strong small systems technical support experience' D7 G' U: W2 v# |/ n, g8 L
§ Fundamental commitment to customer service and process improvement( |$ n' }8 l4 ~
§ Excellent problem solving and troubleshooting skills and the ability to work on multiple issues
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Closing Date: September 16, 2005
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Interested applicants should forward a cover letter and résumé to:
- R8 P& ^) C9 U0 ]8 R ?& ABeverly McIntosh, Human Resources Coordinator
& U3 l4 \5 O% v, {. [Fax: 780-451-35465 w* V6 w* t1 ?# w9 M+ j+ {
Email: HR.Edmonton@sysco.ca
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, ^* j& P: w0 l3 \& N! q" W转自华枫论坛 |
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发表于 2005-9-8 17:35
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发表于 2005-9-11 21:42
