ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
; S/ o( b7 |6 q( I% P
Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
2 ]; q3 W! F$ D# u) pHours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010

Job Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
; X6 V9 S( u% t9 u. p" o1 T-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
& e, s5 ^! b  s7 h-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
+ \# G2 V4 w1 w" S5 }) |: U-Train and supervise volunteers at front counter or reception
. m9 E6 [8 ]; M+ j! Y4 \8 K
+ I0 a$ o& U8 @! UQualifications:
-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
# s4 Y$ p8 `. s; P- \3 q-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check

- h$ f% b+ `$ E  m9 ]. |Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
% m7 L5 n  W, P5 R% rNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.