ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
# U) n- _/ b% U5 sHours of Work: Part-time: 21 hours per week
6 @8 A: }* {( x/ u& ?% J2 s1 OClosing Date: October 5, 2010

Job Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
$ R8 `5 Z' W2 T1 c! N-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception

+ g" d* S% h% k, H+ @( K0 NQualifications:
-High school diploma or above, two years or more related work experience
: s; Y1 H  R* r+ ^& ]/ A' a-Exceptional customer service skills, ability to handle multi-task requirement
. S7 E* A& o( y5 }1 u7 P) i6 V-Works well under pressure, ability to work well independently as well as in a team
; H/ o. u( _0 c2 o5 V; J& x-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
! e4 }+ \1 ~2 B$ c0 L+ t6 M-Requires police security check at the expense of employee and child welfare check
9 _0 l6 h5 ^0 a3 D6 z: e' K; V* ~1 }
Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.