ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
3 p1 }9 k2 z, ]9 T0 V! ]Hours of Work: Part-time: 21 hours per week
2 M9 R' U2 B' I/ S4 y9 gClosing Date: October 5, 2010

: I9 n5 Y& q+ b4 G7 X4 qJob Description
. [. l/ o& m6 J8 o! l-Answer multi-line phone calls professionally, politely and directing the calls correctly.
4 k  k/ P) `( o% q* E- E-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
8 K# ~: e6 ]4 T  ]# [+ f6 N0 x/ X0 I-Reports to the program manager and provides clerical support to all members of the ISP team
2 v+ e, _: m9 c- O7 ~-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception
; V' x" M5 _  w+ \+ a9 I" f- ~5 k
7 x1 O9 K' O3 T1 `7 N8 hQualifications:
-High school diploma or above, two years or more related work experience
2 J9 M* V: s9 P8 c7 k% _9 i-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check
3 d3 E& b9 {  K5 L, E% J& d
Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.