ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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5 a! M( [0 N0 y- E& [4 sPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
! o/ s# k0 Y1 H9 V; P& M% oTerm: 1 year contract
0 x9 L2 z3 J( [# s3 DHours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010
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Job Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
3 A2 x. S' |/ h; i7 F' p-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception
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Qualifications:
7 k9 Y" e4 g4 ~  M( A) G9 U-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
! ~4 j- h( M' d. s4 ~3 C% o-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
+ _: k3 E$ x0 U, q& d% l8 D; ~& O-Requires police security check at the expense of employee and child welfare check

Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
# I+ E7 K3 I8 y: _: H% \9 ]* S/ rNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.