ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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3 h7 Q- Q' I" j% V9 r' ~Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
: R$ h7 U6 y5 p. i' Y+ [4 D, y+ g" d3 S3 iTerm: 1 year contract
2 a( [) {9 r' o! S: e7 s0 AHours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010

Job Description
' L$ c, u8 ]& Q; z/ Q-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
4 i- R5 P8 t. O2 u( u" S-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception

Qualifications:
-High school diploma or above, two years or more related work experience
7 y3 N5 Y" j/ [* R0 U-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check

+ O1 A6 b9 F) {9 y. EDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
0 i. L1 K  J0 r6 s  zNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.