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Position: Hotel Front Desk Clerk (NOC 6435)
4 S( C* H* d' }" ~7 g* QCompany: Delta Edmonton South No. 2 7 P$ X/ G. w7 L8 C
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 9 V ?& s0 F: P0 E% e2 O
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
2 O8 h# U, G4 \) ^) e& X9 HVacancy: 4
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Job Description:
8 r; }' B6 X: ~* R- C- Checking guests in/out
* I* D4 a" z7 c- Answering guest inquiries regarding hotel services
3 n2 T# Q l4 @/ R) E+ B! Q- Provide information about services available in the community and respond to guests' complaints : K2 z# m, f, z) P
- Answering telephone calls and handling/ balancing cash * z1 L2 P0 I5 v8 C: X
- Balance credit card machine
+ K- i! s0 i5 ]- `/ x! O3 b- Maintain an inventory of vacancies, reservations and room assignments
A) q" T' B5 O* f( \4 _! M4 y- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems 7 l2 |: W- w! h' W% z8 J
- Present statements of charges to departing guests and receive payment
# r9 r) x4 B& b# Y3 A3 s2 H- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
) s2 O; K7 h& h; c2 f: W' ?- Perform other duties as assigned by Assistant Managers # Y3 y! z6 I9 m$ `! C0 a$ F
Skills/Requirements:4 B+ S8 y$ [; E. G* ]& a; D8 ~
- Completion of High School0 ~; b; e N" ?, d- p4 {5 w# H
- Strong English communication and interpersonal skills * b& k( h a; Q. M0 ~6 H
- Good computer skills 5 `. E( u$ _( N
- Must be able to work with minimal supervision in a high pressure, high volume environment
6 T$ t. ^. n# `' m% e! c- Minimum 1 year experience, strong guest service skills 5 w4 p7 q6 z% {+ i" D
- Ability to work night audit shifts and weekends
- A+ `) l$ B, [) a- Emerit professional certification for front desk agent is required 4 P4 l6 M1 \2 X' F' y+ a6 ~5 V
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Please apply in person or send resume by fax: 780-434-5298
2 d e# f. R, a2 \) ~+ v3 f/ rContact Person: Heidi Crites ) |) O. M0 o: C% ]
Title: People Resources Director |
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