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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435)
9 J/ i3 e6 n) G" I8 }+ oCompany: Delta Edmonton South No. 2
' s( t  p* y: Z3 n- r# OLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 & ?+ L8 y* \) `, B6 ~1 p7 n/ _( O' z
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            
4 E% v& |" U6 [" h) \Vacancy:  4  
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Job Description:        7 m; X; p! p* |* H9 c9 `6 c* L
-        Checking guests in/out 4 G* y. T7 Q1 q* `2 ]9 B
-        Answering guest inquiries regarding hotel services* n4 y+ A" b. K$ L, _: b
-        Provide information about services available in the community and respond to guests' complaints + I, ?5 H8 B# V6 n& B2 ]
-        Answering telephone calls and handling/ balancing cash 0 [# Q- s" _. \. `9 v0 N
-        Balance credit card machine
/ u  e2 w$ t+ z2 f1 N* _5 h% ~-        Maintain an inventory of vacancies, reservations and room assignments ' Z& C0 I# {3 L1 [5 d8 H' K
-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
/ I9 b" ~' z4 L# A( v  q+ e# q! T0 S-        Present statements of charges to departing guests and receive payment
) q5 A/ |8 f" g-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards
- G7 O0 R2 G7 M6 x-        Perform other duties as assigned by Assistant Managers 3 N4 j6 I9 T* M5 U) O) m
Skills/Requirements:
3 M7 Q# ~$ U  i6 F4 U1 r. C# M-        Completion of High School
  i  X# @# r2 F* R! A& y-        Strong English communication and interpersonal skills
( s1 @2 Z4 R- d  P2 [-        Good computer skills     : X( r- ]' M9 C
-        Must be able to work with minimal supervision in a high pressure, high volume environment4 I5 w* a# I: u; s
-        Minimum 1 year experience, strong guest service skills
) E0 x3 m" ]6 d% i5 c-        Ability to work night audit shifts and weekends
& E# O, ?9 [9 `1 ?-        Emerit professional certification for front desk agent is required  8 g: v+ T+ L7 o& d% C  E; g
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Please apply in person or send resume by fax:  780-434-5298  ; p5 S5 e- A8 s8 [5 {
Contact Person: Heidi Crites  
0 e( B, h; T8 Y" t% n  B$ wTitle:  People Resources Director
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