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Position: Hotel Front Desk Clerk (NOC 6435) 6 ?$ K) }3 Z/ ^! V' e
Company: Delta Edmonton South No. 2 & c6 a0 i& m9 r/ }
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
+ A n5 n$ e' h8 x, K; @ D; D) FWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits 3 v& |6 x0 X& k8 X2 s/ o( Q2 x
Vacancy: 4 8 M8 u& `- u+ t: V) S
( Q1 e' h2 {& V3 N- uJob Description:
! {+ P) C1 O* i- Checking guests in/out
3 c, ~+ h8 [4 Y' h1 Z- Answering guest inquiries regarding hotel services4 x1 J7 X* q; O& Z7 l6 B$ T
- Provide information about services available in the community and respond to guests' complaints
5 I. A, g) B! t c/ H$ g- Answering telephone calls and handling/ balancing cash 1 m3 D* `1 o- Y/ T( i/ @
- Balance credit card machine
9 N9 {+ x. P+ E+ I9 K* u- Maintain an inventory of vacancies, reservations and room assignments
2 S- _0 S* W3 T/ g1 ?- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems 4 V+ @$ Q2 M1 t: k$ ^
- Present statements of charges to departing guests and receive payment! P9 [* s2 b( \7 J, e
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
! G7 l3 y" W) S8 }5 ]# R- Perform other duties as assigned by Assistant Managers " y( k1 @" i* o
Skills/Requirements:7 j; _9 y( d; j; p
- Completion of High School: b4 m+ T( w! |
- Strong English communication and interpersonal skills " {' `: Y3 P( j$ D% `
- Good computer skills * e/ `4 {1 n0 C* K2 n) ?* @
- Must be able to work with minimal supervision in a high pressure, high volume environment
+ C$ U; M- f: |3 }4 p2 K0 {- u- Minimum 1 year experience, strong guest service skills
1 q+ X. K" r- `- t$ E; t2 G: g: e- Ability to work night audit shifts and weekends
) ~# E. m- I; z4 c* ~3 F' O- Emerit professional certification for front desk agent is required $ Q2 {2 U' F$ O; `3 X$ n, j0 }2 t
" X1 i. Q, |5 V; j2 E5 p+ _9 e: K' z+ v& C5 N6 {! j! c
Please apply in person or send resume by fax: 780-434-5298
$ _4 r" n( v. y; vContact Person: Heidi Crites ) \$ n7 Y* i( x% Q# _7 A' c" ?
Title: People Resources Director |
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