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Position: Hotel Front Desk Clerk (NOC 6435) 2 z- t0 q J+ O( t' ?
Company: Delta Edmonton South No. 2
, {2 {- _! H5 |. b. @4 O/ m1 OLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
2 B7 |& V) }. Z, gWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
9 P6 Q: u/ a" `2 t5 A) f) RVacancy: 4 2 C. ?9 |2 J. A0 v- r- E* _
! I+ ]/ x X% x( R9 a0 v5 C# iJob Description: ; Y2 u* v3 Y" W, v) B0 H& d
- Checking guests in/out 0 }: V2 V8 y; \2 ~ ]
- Answering guest inquiries regarding hotel services( L; z4 q* o/ w8 {3 y9 ?% U
- Provide information about services available in the community and respond to guests' complaints
. Y/ |# J) i8 a2 d' [- Answering telephone calls and handling/ balancing cash
6 K% L) t$ s+ W- Balance credit card machine 8 V- n( {; e0 n2 ` x7 q, O
- Maintain an inventory of vacancies, reservations and room assignments
" I1 ?) G9 n" a% q# {- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
8 O7 I1 ^' F! ~7 x0 X o1 e1 g- Present statements of charges to departing guests and receive payment
' D% I4 Y! }3 {$ K% E6 e- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
' W0 v. G5 ~( v/ }- Perform other duties as assigned by Assistant Managers
j( F x. J2 ]8 \/ j$ n" xSkills/Requirements:; n- A- G3 J& E2 w; O! A
- Completion of High School" D h4 O* @/ S+ x9 e
- Strong English communication and interpersonal skills
. K" o+ _" k2 {+ _1 v4 f+ g- Good computer skills # L1 K6 @; H8 F7 X ?/ m' q V5 ^
- Must be able to work with minimal supervision in a high pressure, high volume environment
' ]% e* U: B1 q- Minimum 1 year experience, strong guest service skills
) \4 D) G8 U% r* b- Ability to work night audit shifts and weekends . B+ d& ~# N ], u0 E" F" l
- Emerit professional certification for front desk agent is required ' n* [9 \* o: U @
& c( p( _" ~$ T0 s& h% p7 b+ t8 F$ s# Q# S5 d6 B' ]7 A
Please apply in person or send resume by fax: 780-434-5298 1 l3 F9 P K3 r- R
Contact Person: Heidi Crites " \' }' r& l7 A# m) b. K( X
Title: People Resources Director |
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