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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435) ) ?6 y8 p7 Y; O
Company: Delta Edmonton South No. 2
2 m# H* v2 D% v3 X0 F: ALocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 % |# Q& }  U  u4 \7 f% ], H* Q
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            2 `' e; z1 P  {9 L" A5 {
Vacancy:  4  
9 b+ _! X& r6 ]1 `. _$ v9 b% a/ S+ S. K+ P' g6 Z! l0 A7 e0 r
Job Description:        6 @- [4 L/ {; v( }" Y0 o  H, H
-        Checking guests in/out 6 `" J# x3 b1 [. A7 @
-        Answering guest inquiries regarding hotel services
1 h! ^" ]2 o% R# {6 A9 R-        Provide information about services available in the community and respond to guests' complaints 5 M/ a3 m9 o* a3 x3 H3 u0 h1 d
-        Answering telephone calls and handling/ balancing cash
$ _& a8 X% @5 }7 m( k( C-        Balance credit card machine
& L2 u4 g" t. d* c+ @/ Y, N-        Maintain an inventory of vacancies, reservations and room assignments
- A4 `3 i/ J3 X/ ]8 ^$ d1 t-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems & n$ B/ |8 P; n7 l0 `# z
-        Present statements of charges to departing guests and receive payment. |1 s" X' j4 B  q: _
-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards 2 y9 l. U3 q5 g" Z
-        Perform other duties as assigned by Assistant Managers / C, K, V2 C4 m8 ^# A
Skills/Requirements:. X% {1 {7 r$ k% w9 h
-        Completion of High School* z+ S0 f4 ^+ }  K# W* G* y
-        Strong English communication and interpersonal skills
6 W+ I+ F6 C! D0 i, L0 _  K-        Good computer skills     5 a! _( y. p- E( X
-        Must be able to work with minimal supervision in a high pressure, high volume environment
. O5 B  t$ D7 w! l0 q! {-        Minimum 1 year experience, strong guest service skills 5 b& @6 _- p; T" j+ U  }
-        Ability to work night audit shifts and weekends
, j. }/ ~% H. ~0 s/ u* h7 b6 R-        Emerit professional certification for front desk agent is required  
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  d1 Z" v# A! N) J: g" G4 [  uPlease apply in person or send resume by fax:  780-434-5298  
: X0 M8 g1 o4 Z& e- Y5 `Contact Person: Heidi Crites  * f0 }) V9 `7 t
Title:  People Resources Director
理袁律师事务所
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