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Position: Hotel Front Desk Clerk (NOC 6435) ) ?6 y8 p7 Y; O
Company: Delta Edmonton South No. 2
2 m# H* v2 D% v3 X0 F: ALocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 % |# Q& } U u4 \7 f% ], H* Q
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits 2 `' e; z1 P {9 L" A5 {
Vacancy: 4
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Job Description: 6 @- [4 L/ {; v( }" Y0 o H, H
- Checking guests in/out 6 `" J# x3 b1 [. A7 @
- Answering guest inquiries regarding hotel services
1 h! ^" ]2 o% R# {6 A9 R- Provide information about services available in the community and respond to guests' complaints 5 M/ a3 m9 o* a3 x3 H3 u0 h1 d
- Answering telephone calls and handling/ balancing cash
$ _& a8 X% @5 }7 m( k( C- Balance credit card machine
& L2 u4 g" t. d* c+ @/ Y, N- Maintain an inventory of vacancies, reservations and room assignments
- A4 `3 i/ J3 X/ ]8 ^$ d1 t- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems & n$ B/ |8 P; n7 l0 `# z
- Present statements of charges to departing guests and receive payment. |1 s" X' j4 B q: _
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards 2 y9 l. U3 q5 g" Z
- Perform other duties as assigned by Assistant Managers / C, K, V2 C4 m8 ^# A
Skills/Requirements:. X% {1 {7 r$ k% w9 h
- Completion of High School* z+ S0 f4 ^+ } K# W* G* y
- Strong English communication and interpersonal skills
6 W+ I+ F6 C! D0 i, L0 _ K- Good computer skills 5 a! _( y. p- E( X
- Must be able to work with minimal supervision in a high pressure, high volume environment
. O5 B t$ D7 w! l0 q! {- Minimum 1 year experience, strong guest service skills 5 b& @6 _- p; T" j+ U }
- Ability to work night audit shifts and weekends
, j. }/ ~% H. ~0 s/ u* h7 b6 R- Emerit professional certification for front desk agent is required
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d1 Z" v# A! N) J: g" G4 [ uPlease apply in person or send resume by fax: 780-434-5298
: X0 M8 g1 o4 Z& e- Y5 `Contact Person: Heidi Crites * f0 }) V9 `7 t
Title: People Resources Director |
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