Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

) I0 ^/ f" [* m' T# KJob Responsibilities:

OPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
6 A0 R: j9 q4 V•        Maintain the volunteer files and update the database using Raisers Edge
2 T4 k1 y9 @" H& ]4 G4 c( p! R•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
- J$ P1 d2 v6 f4 a: |•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
- e; B1 z8 n, p* B" I' Z( n% P7 P/ Y•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
8 l8 N9 j9 c( f6 F* V. o•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

+ i  F6 y! k7 F( Z: ~" PADMINISTRATION
- V$ R/ {2 R$ O•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
! `4 ^9 N4 G) h- K; ]•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
0 ~% F7 W) [2 V+ \! x•        Develop resource and orientation materials for Volunteer Services
, F- a1 d& h* D6 l# E•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report
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FINANCE
3 m- G8 c$ E4 F- \1 i9 F- \7 e•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

INTERNAL/EXTERNAL RELATIONS
7 e) U- t# t) U1 D6 ~- w•        Act as liaison to the Y-Knit group of volunteers
0 q8 p6 e6 `) U2 ~  L4 B+ E/ R# j6 E•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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Qualifications:

•        Minimum 2 years experience in Volunteer Coordination
6 ~# L+ Q3 n) i% R0 H3 y# {•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
  q: S: M) U/ p; D* q. V•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
2 Z3 S3 w* F) W- D•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial
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How to apply:
2 z0 [  i7 f/ e9 N3 x# c7 q' ^+ PPlease submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
0 k1 ?( z/ p( i* L- F! w% D) G0 aFax: 780-425-7467
5 n, Y1 Z5 Z; L6 [+ ~Application deadline: October 29, 2010