Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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Job Responsibilities:
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3 H6 p. M: ?$ M7 z# ]0 ]OPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
+ g# m# O; {4 D, B% ~# p4 a' h•        Maintain the volunteer files and update the database using Raisers Edge
, X: x. X* m* L; C8 Q& W•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
# n- c0 f$ M& u  u+ y' T•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
: k4 M# E9 ]* h5 X; D2 J•        Identify and implement best practices in regards to volunteer development.
8 N4 o* {. H2 [9 d. n% Z•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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0 V6 a9 V0 a# R/ VSPECIAL EVENT PLANNING
$ R. H3 ~/ u: B* p•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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9 k! V  N* F' v* JADMINISTRATION
* [# n9 u6 L4 c•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
9 E2 a, J, m' @1 E6 R) I% h8 \% u•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
9 e6 Y$ s1 k3 U6 O1 K( P; j, e•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
5 n* ^4 u0 y+ k& J8 ~: L: P- M•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report

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FINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
2 J6 H- F" j0 v% T5 u( ]% s•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

INTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
& P, |$ M9 I* e: S2 A•        Follow up with correspondence to outside agency volunteers as appropriate
4 p" }- e, W& o" e+ n6 C/ x•        Attend external functions such as volunteer fairs, trade shows, and special events as required

Qualifications:

5 ?  Z  y3 }) g•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
: d5 `& M" L  p8 L8 k•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
! z7 e0 `- f3 l•        Knowledge of Raisers Edge software would be beneficial

How to apply:
Please submit all resumes to the Recruitment Coordinator:
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Fax: 780-425-7467
Application deadline: October 29, 2010