Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

1 R6 Y# @- _1 UThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

/ P6 T3 g( C! `( _Job Responsibilities:
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8 I3 @9 D  `  A1 U6 IOPERATIONS
- O8 U. A% @, A& ?" Y& a6 G# t; u•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
) A" r: F6 j% S3 Q0 X•        Maintain the volunteer files and update the database using Raisers Edge
7 W6 B0 @  h3 R0 m" C1 U•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
  ~: r! q7 j1 v; q•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
% r+ t' I0 g. }$ ^" Z4 Z) z•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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SPECIAL EVENT PLANNING
# F1 S7 l- W7 v7 c; u8 s# e•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

ADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
; p% b$ H9 J& I) Q3 N+ b. T•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
+ ]5 P) d' L+ K( ~2 ~2 P* j* h; e•        Develop resource and orientation materials for Volunteer Services
3 d$ ~' ?6 Y0 r. Y1 f+ f" m- ]' j•        Maintain monthly and yearly volunteer statistics for reporting purposes
( m5 m8 D, c, g5 R3 v9 ?•        Prepare a regular monthly program report



; b% l" [% u4 G; d8 H7 p6 UFINANCE
: X, W1 a, F; ^' B! \7 B0 F•        Ensure the program operates within approved budget and be familiar with potential variances
9 ^3 t1 q6 T6 `* b2 y9 |0 U/ [* U  Q•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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INTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
; C$ }# T: F: Z" l•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required

) l  a6 L6 W$ ~% T7 |; |Qualifications:

  z! L+ P" s- `7 T% K8 |•        Minimum 2 years experience in Volunteer Coordination
* K8 R, X9 _* d•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
( \" `3 `  `) `* n; t& V, Y•        Ability to work to meet deadlines and to work under pressure
4 v( h, P+ g  V$ Z5 {•        Ability to work in a team-based environment, with cross-functional work teams on projects
' ~+ q, j, o  Q& h  j•        Sound judgment and ability to maintain confidentiality
( m6 u% b. v1 s, _. c•        Knowledge of Raisers Edge software would be beneficial
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6 M3 Q  X- M$ i3 hHow to apply:
0 K# n: r* w4 H% h" o/ F& ?( r& r9 kPlease submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
Application deadline: October 29, 2010