Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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9 P1 y+ S' _& l3 K$ o3 k% `This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

- M/ W2 o( _. q) QJob Responsibilities:

; V. H) A9 q/ {% Y& a+ F9 rOPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
! O/ |$ {! F+ B  h! Q  k9 y•        Assist in development and implementation of policies and procedures for volunteer services.
5 J0 S$ w- E' T$ y- J$ \% S•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
' f# D% J4 S' w  i•        Develop and implement a comprehensive volunteer recognition program.
! X/ Q8 Q) e7 `' D! b+ k6 a3 {5 u" J•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
( ~+ U. i4 d3 F) w' `6 t•        Identify and implement best practices in regards to volunteer development.
% B5 f5 K0 C/ _8 h$ n0 E•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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ADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
3 Z! ^! r# c# q  l•        Maintain secure volunteers files in accordance with privacy legislation
* {; n) d8 |9 @2 G3 H% S•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
0 p5 S% ?) g. p# i3 y; b•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
$ w" i2 K- h, ?2 _9 G9 B- `( L•        Develop resource and orientation materials for Volunteer Services
  z4 d. ^2 {" ^) j/ i; `- L•        Maintain monthly and yearly volunteer statistics for reporting purposes
5 y! Z8 S! J8 I( N5 M•        Prepare a regular monthly program report
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- `, M% A# y, ^8 e9 S  LFINANCE
1 E" ^; O! |8 C$ s•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

INTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
# p, }  D% b) w1 i7 [' W6 B; L1 I•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
; `5 W7 Q& s% ]$ m; D0 I5 x•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required

Qualifications:

; P0 `* m4 f% }+ S3 {% F4 H•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
4 d6 a5 _  `8 ^9 N3 y- J•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
4 F( }3 M+ ^( b$ T4 u•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial

" T# x% A' f) W# P! B; l  HHow to apply:
! O/ A% E. V  w" A5 A' bPlease submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
+ v  h4 Q+ m; }" |# L% @  ]Fax: 780-425-7467
* w: C1 D- M8 b( yApplication deadline: October 29, 2010