Sales Representatives

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OUTDOOR FX INC. is Canada’s #1 advertising and sales consulting specialist.
Our company offers sales and advertising solutions that create significant business results for many of Canada’s leading organizations.

; g7 E. ?% l. i5 {Our consultants are professional and organized problem solvers that provide solution-based insight from a wide range of industries, to manage and be a proactive agent for positive change in our clients businesses.
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Position Summary:
What are we looking for? We are launching a TELUS TV and Internet promo campaign in Edmonton city. We are looking for upbeat Face-to-Face Sales Representatives that are able to maintain a sense of humor, a positive attitude and an effective communication style with customers and colleagues at all times. Successful candidates must demonstrate personal drive, commitment and positive energy.
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Primary Responsibilities:
3 Q9 ~: I- e1 `8 a8 D, |: m" t• Communicate effectively with customers
" E3 z# o$ t( e7 r• Respond to customers’ inquiries; research, resolve, and follow up on customer issues
• Assess customer needs and provide appropriate recommendations and solutions
• Maintain and update customer service database appropriately documenting all transactions and pertinent interactions
• Assist customers with placing orders and diligently follow up with customers regarding their existing orders  
• Quickly, pleasantly, and professionally work with customers to answer questions, de-escalate problems, and determine an agreeable resolution to a customer’s problem and follow through to ensure a level of service that presents an overwhelming positive customer service experience

8 ]1 i' @  i4 l5 M. G- C6 d, g: b6 @+ dMinimum Requirements:
6 |+ B, q/ O  Z- {* b/ N• Possesses excellent communication, collaboration, customer service and superior interpersonal skills
& ?- ]; ]( [/ A' ]; _: ?. {, d• Some sales experience
9 A4 y% ~4 v% V• Very strong attention to detail and ability to thrive in a fast-paced, agile, passionate start up
• Positive, ‘can-do’ attitude and sense of humor are both absolutely required
• Excellent documentation and communication skills (verbal & written)
• Ability to empathize with and prioritize customer needs
• Effective problem solving skills including decision making, time management & immediate prioritization of tasks as assigned
• Ability to maintain a calm, professional demeanor when faced with high demand, high volume workloads
• Solid comprehension skills - ability to clearly understand and restate the issues the customer presents
• Ability to focus on and resolve customers’ issues without distraction
& Q  q" F/ D" V( i& {% E• Excellent composition skills - ability to compose a grammatically correct, concise, and accurate written response
! X. @+ h; o/ U; w. Z$ q& b3 G/ {• Work successfully in a team environment as well as independently
• Ability to maintain regular and reliable attendance and work a flexible work schedule during peak periods (may include evenings, weekends, and holidays)

4 u; q  Q! b: u- `7 _" j) K# CIf you think you have what it takes please send us your resume to careers@outdoor-fx.com!
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