[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

Position Title:  Receptionist/Immigrant Services Worker
2 M( A' s( i- ]3 PHours of Work: Part-time (21 hours per week)
; h# X: b3 S7 n) |% O5 }Anticipated Start Date: The candidate is required to work immediately

7 F9 F8 u7 G! b/ T! w3 F3 T/ ZPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
8 f7 _( y( M+ ?, R" Z' S6 V2 F. k( q+ e
, |% v; m/ Y% K7 b* q0 VKey Responsibilities:
•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
8 J3 p' j. c$ k( f& X; ]( Q, H•        Welcome clients and direct them appropriately
) d8 o; p  Z" g) U6 v! E( J8 Q* g•        Order and maintain office supplies for the front counter
; w# f' m" ^1 {$ P; n2 o2 m•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
  e8 T" h9 z& V9 c8 z: \. ^•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager
1 E# ^3 i, T4 b9 H8 i0 o1 L( g7 O
Knowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
7 b# {" N6 V* p% T•        Ability to work with newcomers and general clients
0 h* Q  y3 D* s•        Microsoft Office operation skills- Excel, Word, Outlook
7 d" l( C6 s& a. t•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
8 @. @9 T) Z# R* F•        Ability to work effectively in a fast paced office environment
! [3 |! |  g+ T0 E  P0 D•        Knowledge of immigrant services

Qualifications:
6 F. k- }( y; l" J9 H•        2-4 years of office and clerical experience
! g+ j5 a% Q/ y2 D& i•        Receptionist or customer service experience in a fast paced environment
" a1 N9 l- z( y! m, e•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision

Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
0 A& |. l0 R! J$ oNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
7 L  k* V+ d: L, z! {Hiring Closed.