[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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0 E9 R; X% P" ?0 O+ {8 rPosition Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately
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Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

6 i, V8 X7 N) a) r) r7 l# O% Y% ]Key Responsibilities:
•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
7 V; X. P! z( B; |5 G9 Z•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
! V. I2 n# l- U# N- ]  u+ \  A•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
2 ~/ |. J3 V# Q$ J4 C  B•        Keep the reception area tidy and clean
; }1 @" u5 J5 |/ t8 L6 ]: N•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
  Y/ M/ k8 J8 f•        Perform general office duties as assigned
•        Report to ISP Program Manager

Knowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
+ k% B# O8 `7 h  D% e2 q•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
7 w- w" q4 x# a9 h•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
' A4 u; g! C% \% T+ D/ N4 g7 W•        Ability to work effectively in a fast paced office environment
1 C" A( |: c' _/ Z•        Knowledge of immigrant services

9 t2 \( O! d3 Z7 e4 y/ QQualifications:
•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
- p! w* D5 K! T5 Y8 R! h: p: X•        Ability to work well under minimal supervision

* I% T! ^& ?, S9 P; k2 ^Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
Hiring Closed.