[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

4 z6 }" B. i# s# k. d+ |Position Title:  Receptionist/Immigrant Services Worker
* s; Y. ?/ W& O8 k' gHours of Work: Part-time (21 hours per week)
( S  w! z, u3 Y% U% j8 \Anticipated Start Date: The candidate is required to work immediately
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, q* P- V/ D& r7 \# vPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

; |2 {+ {( ^5 {Key Responsibilities:
•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
- f/ j& T; R# I% K! g' p•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
4 n8 w, m8 p8 `4 p, g•        Keep the reception area tidy and clean
! x4 p8 @" g4 k, [5 x•        Attend meeting and training to stay current on immigrant settlement matters
! D; S1 G; ~: a0 z2 n* l: ]% v3 T# |•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager

1 w" ?8 r8 p# X, DKnowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
$ r5 m* ^+ M1 d$ s) V•        Good English writing and oral communication skills
' c4 @& W& z4 I) j+ L' r& R•        Ability to work with newcomers and general clients
6 x& C9 B' f+ H2 H9 |# Q•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
& @2 S7 Y, U, |9 {3 Z( n4 ?•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services
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" q, q6 o  l0 a/ ], W0 x$ DQualifications:
& j0 q1 t/ I  y  _5 o3 N" o•        2-4 years of office and clerical experience
: Q& ~4 h$ r2 y6 y+ j•        Receptionist or customer service experience in a fast paced environment
3 k! r0 ]. _0 Q2 j•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
  \; K/ d! i: z: ^Hiring Closed.