[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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Position Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
8 n2 U: N$ |3 I0 k) c0 I& f4 X! @) cAnticipated Start Date: The candidate is required to work immediately
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Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
$ J5 B- N1 P4 [/ c1 ]' \
Key Responsibilities:
$ Y7 G" }+ a0 }! a8 d. O! s•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
+ C" L! o1 o; f•        Order and maintain office supplies for the front counter
6 z; g2 `( y" ~& P7 X8 y•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
6 y8 R/ V8 C0 K/ ]+ r•        Maintain and update the information boards with upcoming events
( S  R  U& O2 D: V7 k: z- `. ^) j•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
: n( {: H3 a6 y' R' K•        Attend meeting and training to stay current on immigrant settlement matters
. B" ~. E9 c' i4 Y5 W6 ^% n•        Maintain front counter service files
+ u8 u, ~  D; z•        Perform general office duties as assigned
& y$ |3 i1 E9 Q" u# d4 b3 h7 |•        Report to ISP Program Manager
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Knowledge, Skills and Abilities Required:
2 |$ |* n/ H0 y1 n! T! Y•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
9 T0 b( T/ t7 r7 r2 k•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
: l+ n' [8 u; V2 x! n( w  a) I9 q2 H•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
! p  D5 t! d% U' r6 O8 p! |9 d0 ~/ @•        Knowledge of immigrant services

9 R) ~% i9 I6 L+ M3 ~5 hQualifications:
$ f( _7 h* {' @0 _7 H* G5 |6 v- H•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
" e* W5 w' ?" G' m$ M0 c$ s, O•        Ability to work well under minimal supervision

Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
Hiring Closed.