[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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Position Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately

Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:
) d, u  [! b& c•        Answer incoming calls and route calls to appropriate person
  o  B- L# e7 u% h•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
3 e! V/ l) i( y, Q; e$ D) T•        Order and maintain office supplies for the front counter
: \$ W+ L7 Q4 Q- e) o•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
, ]) U& _3 i( i8 o: s•        Assist the ISP team in reminding clients to appointments of workshops or other events
2 d* O1 @9 Z/ c9 K, J+ z- s* I2 _4 v$ Y- v•        Keep the reception area tidy and clean
1 W; a# C3 o" n9 H•        Attend meeting and training to stay current on immigrant settlement matters
: w0 k' F% p! m+ ]•        Maintain front counter service files
•        Perform general office duties as assigned
4 N9 Y) s. T7 V•        Report to ISP Program Manager

Knowledge, Skills and Abilities Required:
; b& D8 ^& R# C! f•        Excellent communication (verbal and listening) on phone and in person
6 z3 _" H; v7 J/ Z•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
$ F7 X% q: G% U8 M•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
9 n1 u( p! g8 Y  u; Q•        Ability to work effectively in a fast paced office environment
( i7 y4 o% s$ y: O/ |, N•        Knowledge of immigrant services
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Qualifications:
) x6 [7 {  e$ ~2 Z•        2-4 years of office and clerical experience
. X/ L$ k1 `" ^' X, X/ B5 f1 X•        Receptionist or customer service experience in a fast paced environment
5 I$ U" X3 D/ L( N4 g) l! Y•        Demonstrate workplace maturity and professionalism
) R1 Q. t; v6 c  @5 G+ ]•        Ability to work well under minimal supervision
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
: ?' j) d5 i8 K6 V) _% w& l& @Hiring Closed.