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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net* C6 O3 f! E7 L3 x6 I
有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢* D! b) v7 _+ s. N3 ?
3 n5 d3 R6 m. u. y5 i2 G; UResponsibilities include:
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4 i# T k. `( T. N0 E& m& vWorking closely with marketing, sales and programmers to facilitate customer system integration.
4 z+ E7 @4 M; g, s$ }+ rWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.
0 V+ W7 T, ]* Y2 R5 b3 S `Technical support and troubleshooting of client software implementations and customer issues or problems.
, s' I. u/ J1 v8 M* l# b( C7 |Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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( W9 j' v" r3 R% i* a9 M& F PRequirements:2 Z+ M& D4 U4 I) B
% Z4 o4 ]1 M0 |* d" V9 h" |/ U- Advanced computer and technical knowledge
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$ K9 l; e }! D- Ability to solve complex problems in an efficient way2 U/ j( o# q! v& C- u
~' n# i/ K; S( W- v7 v& f- Ability to communicate in an effective and constructive manner with customers or potential customers
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0 r2 M' C# e% ?! r- Previous software support experience is an asset6 q# Q: t1 {6 d1 I
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- Post-secondary education is an asset, |; T* X3 `7 c/ I8 G* _
8 x' a& K: c: A6 g( F% z* I2 n- Intermediate knowledge of database and web-based software is recommended
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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发表于 2013-9-11 11:32
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