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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
8 h. J2 G4 J) J1 d' _& `有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢% @, P3 J) U7 d3 A, U* W; g9 Y7 c
4 Z$ X, F: n5 c ?" |5 @Responsibilities include:
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- h4 C1 R( U2 cWorking closely with marketing, sales and programmers to facilitate customer system integration.. W- _2 x8 _( d6 \" L8 ` D0 {% r
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
" Z6 y9 c" d7 L& T8 ~$ D; VTechnical support and troubleshooting of client software implementations and customer issues or problems.
& ]+ w4 d" { ICreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.3 ?. S7 B4 Y" J! [
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Requirements:* _# c0 W$ n% _6 K
+ x5 {' E$ L* v1 T/ C' [# N' F- Y- Advanced computer and technical knowledge6 x3 D6 T' ]+ s+ U5 x# V9 y
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- Ability to solve complex problems in an efficient way
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- Ability to communicate in an effective and constructive manner with customers or potential customers+ ?9 ]; E$ A3 C3 s
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- Previous software support experience is an asset
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: {- l) ]8 l! W$ L1 l0 |& R- Post-secondary education is an asset
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' u9 r. F0 w* X- Y* i5 q- Intermediate knowledge of database and web-based software is recommended
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: a x- Y0 C; ]" C- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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