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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
) r2 [2 E; {4 ? [有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢3 S. t& g! E5 U. S
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Responsibilities include:
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Working closely with marketing, sales and programmers to facilitate customer system integration.
# O' d+ D |. Z, M; U" _" z4 Z. KWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.
- D! `5 \; e& f; r3 k6 R0 |& eTechnical support and troubleshooting of client software implementations and customer issues or problems.
, V0 r, H- h( V/ L6 `Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.7 b7 t8 ~" r$ }
+ ]* o$ d. _- ?! B3 l' d+ SRequirements:, U' T0 O# H _' o( o. q& J
' {" ?! [1 L3 I# v5 w- Advanced computer and technical knowledge
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4 f; y, l. H7 V1 T& f) r) I6 Z- Ability to solve complex problems in an efficient way
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F4 |- p$ W. t/ z2 g2 S \2 R- Ability to communicate in an effective and constructive manner with customers or potential customers
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6 @7 s# C) b9 V5 _) e: B/ w' j- Previous software support experience is an asset: }3 l. Q ~( g: y5 n6 }0 K+ J
* A' l$ R& p5 a" u- Post-secondary education is an asset3 K6 _! X6 C+ N, Y9 n+ r* L
" x4 \& ?; Z2 y: A- H- Intermediate knowledge of database and web-based software is recommended
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended. j6 M& l" R; I
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