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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net
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7 j; Z5 V, R1 g1 C5 i7 R1 rResponsibilities include:' x |- f3 v( d E7 I. K
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Working closely with marketing, sales and programmers to facilitate customer system integration., i( k' A! b1 m/ a9 z
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
7 \2 y w* h( y! M; \: }Technical support and troubleshooting of client software implementations and customer issues or problems.$ `. f% h4 C% `
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.3 q' x! l4 @: C }& X
, R0 P* Y6 F5 aRequirements:
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- Advanced computer and technical knowledge1 Q5 _; P- ?& q" B
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- Ability to solve complex problems in an efficient way
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7 s r0 f, ?, s& s- m$ K: g- Ability to communicate in an effective and constructive manner with customers or potential customers" C2 M& V+ p$ u9 F8 h
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- Previous software support experience is an asset7 Q3 R1 _: K: Z
8 R2 x1 e* X/ S3 z- }* c$ m' e9 W- Post-secondary education is an asset2 j* J0 z. {# ^7 }5 K1 A+ f: G+ u+ i
) T) ]& f1 B9 O7 {% x& \# P5 e- Intermediate knowledge of database and web-based software is recommended( S- K+ |% c$ s3 s: }6 s% X2 y
7 c8 j7 U: r- i* r1 r- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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发表于 2013-9-11 11:32
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