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Key Responsibilities:
$ Z' K3 b2 {" A0 u' v• Greet and qualify customers on the phone or in person with the view that the end result will be a new resident.
, ~+ Y+ x2 I% p# Q% V2 X. _• Post advertisement2 @2 B* {% S, ^, q
• Answer phone calls, and respond to email and walk-in rental enquiries./ ^1 F6 {2 s; j/ ]3 ^
• Process applications for prospective residents – ensure credit information, landlord and employer references are correct and complete.
1 d1 k Y- I0 ~) G. m2 R) u7 M• Schedule and complete suite/house showings with prospective residents.5 \' X- }) v; W. U* c' k! c
• Enter and set-up guests and new residents in a database.
D/ n4 y1 H- ~: i$ ^" R; C• Prepare move-in files and ensure all appropriate documents, cards and keys are enclosed.! L/ B# r n2 v$ {2 J
• Schedule and complete move-in and move-out inspections with residents./ R) |; `/ }; v2 r" R
• Perform route inspections as required.
: }6 I5 g& D( H% s8 y' O X# R% ?• Assist the Property Manager in administrative tasks as required (security deposits, leases).6 ~! K9 b! B" S6 E2 [ t
• Ensure compliance with the Residential Tenancies Act in all procedures.- V6 d* T! V- J1 _1 S4 b' r
• Execute all work in a safe, professional manner in compliance with Occupational Health and Safety Legislation.
. O$ g3 N4 q4 \! Q& V• Ensure local, provincial and federal laws and regulations are being observed within the community.
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Required Skills & Abilities:
" l, Q* \9 `- b# V7 T0 I) t* f• High school graduate; Post-secondary education is an asset2 f7 ] P! R B1 y3 _) x# T
• Two years relevant experience in sales, leasing and/or customer service is preferred
3 v4 f) V2 {9 D$ a• Proficient computer skills and knowledge of Microsoft Office (Word, Excel, and Outlook)7 i: \8 ]- M0 h* e0 ^2 p0 ~- }( C2 O
• Strong interpersonal and organizational skills) h# T {3 v. |" U6 N
• Exceptional communication ability, both written and verbal
5 W7 Z- q) d3 X. X. l$ `8 V* l• Must have own vehicle and valid driver’s license
* f* B; ~/ a) v+ {/ L; i• Proven customer service and resident relation skills
: W' \/ a2 y( _! j3 n• Must be flexible and willing to change roles or responsibilities as required( _* l: G/ C A/ \
• Security clearance required upon offer of employment
5 S" [6 ^( g* J: V* H• Must possess a sensational customer service philosophy8 j4 Q9 ~9 l0 w. V7 z
• Highly organized, results oriented and ability to work in a multi-functional team environment! E' g, B! C# |# z( F T6 F
• WORK AT HOME (Southwest Edmonton only)
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Please email your resume to annagao13@gmail.com
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