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Key Responsibilities:5 [7 \$ I* J% n y2 f
• Greet and qualify customers on the phone or in person with the view that the end result will be a new resident.
6 r( J& Q9 T8 |0 U• Post advertisement8 y3 x* l1 p) u
• Answer phone calls, and respond to email and walk-in rental enquiries.4 a" P' a% t( D# e3 e
• Process applications for prospective residents – ensure credit information, landlord and employer references are correct and complete.. A' E7 k; }5 u, p
• Schedule and complete suite/house showings with prospective residents.
+ K- o P' \ ^2 j% j8 \• Enter and set-up guests and new residents in a database., z6 Y9 U. i5 v7 ], |$ M9 C+ B2 M/ ]
• Prepare move-in files and ensure all appropriate documents, cards and keys are enclosed.
# ^" C# H# x9 Y, w2 T/ {0 F: \• Schedule and complete move-in and move-out inspections with residents.: P e# R+ W- z# J) b
• Perform route inspections as required.( Z% D$ y( W! E; C
• Assist the Property Manager in administrative tasks as required (security deposits, leases).
: o# |- s! G s4 O. t& \0 `; r8 E• Ensure compliance with the Residential Tenancies Act in all procedures.' _) q9 T# Q" v
• Execute all work in a safe, professional manner in compliance with Occupational Health and Safety Legislation.
2 G* z+ {" _) A% O: l• Ensure local, provincial and federal laws and regulations are being observed within the community.: \( o9 g9 X( u6 _
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Required Skills & Abilities:+ ]' l3 r9 U2 N. _
• High school graduate; Post-secondary education is an asset
/ D9 ^1 i3 m2 c' `3 @• Two years relevant experience in sales, leasing and/or customer service is preferred* M3 v1 x7 H# Q. x; t
• Proficient computer skills and knowledge of Microsoft Office (Word, Excel, and Outlook)
! ^4 `( Q; {1 f• Strong interpersonal and organizational skills
$ i! z# |- A! h' L# v# o" O7 X/ R• Exceptional communication ability, both written and verbal
% h& w& O& f$ A1 k4 a/ a• Must have own vehicle and valid driver’s license
( g9 n# D' W+ t" T) u• Proven customer service and resident relation skills
. Y3 }3 Z5 D, x7 D; d* W- q• Must be flexible and willing to change roles or responsibilities as required
. _. X! `5 H- m) i! }0 s1 j4 D" ^ I• Security clearance required upon offer of employment; V: M$ O8 I+ e( A) ~
• Must possess a sensational customer service philosophy" G# t" G7 S' o, c- {8 u. }
• Highly organized, results oriented and ability to work in a multi-functional team environment
8 V: g: _- _2 M. H( \( O• WORK AT HOME (Southwest Edmonton only)
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/ ]- E3 N7 E5 U$ ~) aPlease email your resume to annagao13@gmail.com6 l0 _: M, n H) r4 A
Thanks
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