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REPORTS TO: Reports directly to the Operations Manager$ A, |- q" N5 G: x
POSITION HOURS: 8AM – 5PM
+ j5 D2 L' _( G1 r8 u; K4 {EDUCATION: HIGH SCHOOL AND/OR POST SECONDARY
3 m* a& W2 A3 I. j- }LOCATION: EDMONTON, ALBERTA, CANADA
) i- p5 P- ^% ~- nDURATION: CONTRACT OR PERMANENT
$ I" w& R" i/ F" D% vSALARY RANGE: Compensation will be commensurate with experience, but overall compensation will be results-based and goal-oriented.- j) \, B' n A
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RESPONSIBILITIES FOR THIS POSITION:
0 V9 Y4 A2 p4 q8 F7 X6 {• Provide tier 2-3 support for network issues for technologies such as but not limited to:
. j/ q" S$ L5 E$ D& g7 | o Microsoft Windows NT 4.0, 2000, XP, 2003' y2 |' ?! d0 e$ k A5 s9 }& @2 p8 j
o Microsoft Exchange 5.5, 2000, 2003
8 P/ k9 G- L Q. M! [ o Microsoft SQL Server 7, 20007 W& i. v3 N) C. u/ A/ |6 |
o Microsoft SMS 2, 2003
7 Y7 d1 Q% F; `9 B& ? o Microsoft Operations Manager$ l5 n# r) L4 O9 F
o VMWare Virtual Server solutions
( j8 `9 ^! `" c0 V! v) j o Linux based operating systems
* _2 F! C" t+ v4 J) G o Sun Solaris operating systems' N) A/ \& h. t" a; i: Y, t' A0 @
o Advanced level and hands-on knowledge of Cisco IOS, VoIP, and security knowledge and configuration experience# T3 N( @- l6 F8 _) E9 d/ c
• Provide network solutions and recommendations to customer inquires regarding Anti-Virus, Email & Collaboration, Network Security, Migration Strategy, Disaster Recovery…etc.
4 p8 e3 r) _: A5 h2 W/ Z4 R9 _% O" t• Proper and detailed documentation of all support and project related calls9 h. p; L3 K$ p% `" x
• Administration, architecting, and technical support experience on the Microsoft Windows
9 h5 ~* t% N! Z, X6 oplatform, Microsoft Exchange 5.5 – 2003 platform, Citrix Metaframe platform, Microsoft
9 |! n0 @) P- C% \SMS platform, Microsoft IIS platform, Microsoft DNS and Microsoft Active Directory…etc.' D- S {3 u, y! u0 `" h5 A
• Advanced Cisco routing and switching and/or firewall configurations" ]7 W) D! P) |3 F8 Z% a$ c M" T
( o4 e5 W# c/ I* {$ H V/ qSKILL REQUIREMENTS FOR THIS POSITION:
6 r8 M7 G# H+ T4 y1 U2 m m• 5 – 8 years hands-on IT experience3 J4 ^2 Z ?, s# |% t
• Excellent written and verbal skills. j/ f+ i# u* A7 Y/ h/ p$ @
• Ability to work in a team environment8 H" j# M4 n* n
• Excellent organization skills with detail AND accuracy( {, m* \3 _% H) v* I/ Z1 X
• Excellent documentation skills with detail AND accuracy
! P; `! ]- h$ h& l; n• Certification should include some or all of the following:3 C' v" W; z8 G. Y
o Cisco Certified Design Professional (CCDP)! U1 L0 x9 s/ q; V) H+ D5 F% f
o Cisco Certified Network Professional (CCNP)
' ^# ] o. C* o o Cisco Certified Internetworking Professional (CCIP)
; W) q8 |8 F1 k+ G& | o Cisco Certified Security Professional (CCSP)$ J" p, p; z; j9 p
o Microsoft Certified Systems Engineer (Windows 2000 or Windows 2003)
7 Q7 ~+ r! N4 o$ V0 c o Citrix Certified Enterprise Administrator (CCEA)3 L7 p/ N2 |) N# y% _! W! B
o Any other professional certification designations are a bonus
2 V( ^; I% ], G• Ability to multi-task and manage multiple medium sized projects
5 h+ p1 q# _0 z" h) f; B• Ability to understand and deliver high quality customer service
2 `0 }) V8 p5 u& l# s; e Z• Advanced TCP/IP and internetworking protocol knowledge f& q X! r( |- l
• Experience in IT operations and an actively contributing team member in project based work
& H8 ?' w3 ^, I5 Q9 d• Advanced technical and hands-on expertise in Microsoft Windows-based migration projects in 800-1500 seat size of multiple domain, sites, and active directory.
5 [4 |, q2 E0 c$ D( F* w# w+ z. i• Advanced knowledge of Microsoft Group Policy, DFS, Windows Security, Virtual Server, SharePoint Server, Exchange Server 5.5, 2000, and 2005
6 }; r- l7 U! s* V, |• Have 4+ years of network design experience8 D6 D1 w: ?" I8 `2 E- U
• Have led medium to large sized projects
7 u _: p' w5 y/ X• A valid Alberta driver’s license is mandatory
0 ^" V0 l$ g1 n• Clean enhanced criminal record abstract
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Bring your knowledge and expertise to our team and contribute significantly to our fast growing
6 A. B( y8 S$ W [company. Solid career advancement opportunities and superior benefits are some of the other
: K* {$ F; P8 H2 R$ ~* |advantages you'll find at Nirix Technology.5 H/ d7 u& j' `( R7 d
A career should be more than just work. Join Nirix Technology and make a difference.7 r" i3 G0 e- G: w2 h" ]
2 b1 \3 r6 `& r4 ?Please send all resumes to hr@nirix.com. |
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