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REPORTS TO: Reports directly to the Operations Manager
7 D$ T( D# Q- a. \2 `' }" O- R3 kPOSITION HOURS: 8AM – 5PM- s, Q+ M$ a# O% ^: I0 _$ A
EDUCATION: HIGH SCHOOL AND/OR POST SECONDARY @! g$ x4 R3 s" F
LOCATION: EDMONTON, ALBERTA, CANADA$ w( b1 W7 r/ L+ {! F
DURATION: CONTRACT OR PERMANENT
, `; Z5 R' ?# D4 [7 {SALARY RANGE: Compensation will be commensurate with experience, but overall compensation will be results-based and goal-oriented.( ]+ C2 r7 B" V+ ` j3 f
4 Z$ ^, i/ u& mRESPONSIBILITIES FOR THIS POSITION:
; F) b; W5 k# `/ Z; I# V• Provide tier 2-3 support for network issues for technologies such as but not limited to:
& m' ^! s9 U g7 x; B o Microsoft Windows NT 4.0, 2000, XP, 2003$ a0 {5 p( }7 U; N7 ], F: r# w/ @
o Microsoft Exchange 5.5, 2000, 2003
! j5 K4 p8 H% _" A; ~$ l o Microsoft SQL Server 7, 2000
1 o8 w; R9 J! f: c o Microsoft SMS 2, 2003
9 r9 U5 e6 ]9 I) r/ Q5 M8 I9 [. }2 h o Microsoft Operations Manager
. @3 a2 l% \3 i o VMWare Virtual Server solutions
0 k: w. z/ g( w/ t n8 t) g3 { o Linux based operating systems
8 V& P* Q4 g, j/ K. Z o Sun Solaris operating systems
; l+ e" n4 V5 K" j& o o Advanced level and hands-on knowledge of Cisco IOS, VoIP, and security knowledge and configuration experience- [. U: t( n( j9 b q3 W1 }
• Provide network solutions and recommendations to customer inquires regarding Anti-Virus, Email & Collaboration, Network Security, Migration Strategy, Disaster Recovery…etc.7 {0 U5 G* U7 C: ~& d% Z z
• Proper and detailed documentation of all support and project related calls( V8 S+ a% B% d# Z U% r7 z; ?
• Administration, architecting, and technical support experience on the Microsoft Windows
0 A) X, e- {0 M4 x: _platform, Microsoft Exchange 5.5 – 2003 platform, Citrix Metaframe platform, Microsoft6 |( I0 O/ @3 o. C
SMS platform, Microsoft IIS platform, Microsoft DNS and Microsoft Active Directory…etc.
2 D& W- A6 W; |6 q7 V$ V! j4 w• Advanced Cisco routing and switching and/or firewall configurations1 G% v5 u8 N' A
9 o% U, F5 T5 w# e) v6 K
SKILL REQUIREMENTS FOR THIS POSITION:
! n: \ R! {9 q' x• 5 – 8 years hands-on IT experience
4 Z2 J8 L& ^: Z( z; T; D- s! ~7 j• Excellent written and verbal skills5 C" V+ z- }0 {9 A2 Q5 [ R" y
• Ability to work in a team environment
H7 O& s# v: q" {% u1 e• Excellent organization skills with detail AND accuracy
0 }2 ~; ^# u# ^0 O! D7 W; e9 h. }• Excellent documentation skills with detail AND accuracy8 ^+ m$ O- N4 O1 L3 ?9 Q! x
• Certification should include some or all of the following:
V: B% ?, v& j' r b# Q o Cisco Certified Design Professional (CCDP)
?( @' j( M* i+ _& ^9 _" Z; K8 w o Cisco Certified Network Professional (CCNP)0 |$ M1 O" I/ e* A/ J: K
o Cisco Certified Internetworking Professional (CCIP)
" \7 o y) [9 a+ B6 \. m o Cisco Certified Security Professional (CCSP)
/ [9 _0 n' p9 | o Microsoft Certified Systems Engineer (Windows 2000 or Windows 2003)
4 y; U3 x9 v7 ~+ g/ H5 R o Citrix Certified Enterprise Administrator (CCEA)% L& C) F! T5 _; b4 Z& `6 K
o Any other professional certification designations are a bonus
. x" \3 k" ~6 ]+ _• Ability to multi-task and manage multiple medium sized projects
! O/ O: m. E$ v: c7 A• Ability to understand and deliver high quality customer service
: \# t( y1 X- w4 E3 s• Advanced TCP/IP and internetworking protocol knowledge: ~" C( E" x, G Z4 I% L
• Experience in IT operations and an actively contributing team member in project based work) |9 ?3 k' ?& P) O1 g F
• Advanced technical and hands-on expertise in Microsoft Windows-based migration projects in 800-1500 seat size of multiple domain, sites, and active directory.7 g" W# N2 Q/ }& W+ D1 c
• Advanced knowledge of Microsoft Group Policy, DFS, Windows Security, Virtual Server, SharePoint Server, Exchange Server 5.5, 2000, and 2005' h/ {% O, V% ?! W, j8 f
• Have 4+ years of network design experience
# Y: X- B* {* ]. b. d• Have led medium to large sized projects
1 t$ j9 p0 P3 x: N* ^• A valid Alberta driver’s license is mandatory
7 R a* d- c: e' k) w9 @; y• Clean enhanced criminal record abstract0 a& v' p- n: v( T0 w0 Y2 u
" U) o4 ?: V, p {9 T6 p6 f9 S
Bring your knowledge and expertise to our team and contribute significantly to our fast growing
4 y) N2 w# C+ j3 k8 U% z+ q; ucompany. Solid career advancement opportunities and superior benefits are some of the other
. \. {6 M" O" l. E1 w: J1 B8 wadvantages you'll find at Nirix Technology.
; B9 T4 m5 O" G% Z' nA career should be more than just work. Join Nirix Technology and make a difference.# W$ C/ @1 O: S# t
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Please send all resumes to hr@nirix.com. |
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