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REPORTS TO: Reports directly to the Operations Manager
5 x$ W* e- [6 e$ R+ F/ b# fPOSITION HOURS: 8AM – 5PM* d) B& z# q; Z' K% ~& J
EDUCATION: HIGH SCHOOL AND/OR POST SECONDARY
5 l' |1 y1 e# U7 [0 G! r. G. X0 r' `( R' iLOCATION: EDMONTON, ALBERTA, CANADA' J. b/ g8 \1 e% |% O J
DURATION: CONTRACT OR PERMANENT0 }5 N6 k/ I5 X$ s0 l2 P/ Q
SALARY RANGE: Compensation will be commensurate with experience, but overall compensation will be results-based and goal-oriented.
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RESPONSIBILITIES FOR THIS POSITION:
; @/ V2 I* b/ J: H• Provide tier 2-3 support for network issues for technologies such as but not limited to:- I5 k0 \- ^9 v; ^0 H0 T' V
o Microsoft Windows NT 4.0, 2000, XP, 2003' O( Q. {6 a/ |, }8 c
o Microsoft Exchange 5.5, 2000, 2003
. z1 B. |( r6 @6 h" s1 t6 s o Microsoft SQL Server 7, 2000
5 _! p/ I- ]/ q8 v. a3 H o Microsoft SMS 2, 2003
) r- m$ x9 o; ~( [ o Microsoft Operations Manager
: k) r; ?9 M7 _( Z$ R: t: w6 w o VMWare Virtual Server solutions- ?) {7 J1 l3 N' C2 N3 J
o Linux based operating systems
( [) j2 K* ^% o6 r! M/ i o Sun Solaris operating systems- S, e6 k7 g$ }5 s: F* X
o Advanced level and hands-on knowledge of Cisco IOS, VoIP, and security knowledge and configuration experience
# z* ?3 s9 I8 D; E3 }" X• Provide network solutions and recommendations to customer inquires regarding Anti-Virus, Email & Collaboration, Network Security, Migration Strategy, Disaster Recovery…etc.
! H& ?9 ]% F% ~4 A1 N• Proper and detailed documentation of all support and project related calls
% e6 t7 ?: t; d4 P2 R3 `• Administration, architecting, and technical support experience on the Microsoft Windows
1 s: Y4 `) w2 d" rplatform, Microsoft Exchange 5.5 – 2003 platform, Citrix Metaframe platform, Microsoft# W, Z+ H V. d& K/ O
SMS platform, Microsoft IIS platform, Microsoft DNS and Microsoft Active Directory…etc.1 ^; N/ N; v1 ^" ?8 P
• Advanced Cisco routing and switching and/or firewall configurations, ^, G. Q; }) R# G
8 \8 F1 J- H6 n3 I, I# S: WSKILL REQUIREMENTS FOR THIS POSITION:
; |& ?( s) [( |3 x0 D: q6 l• 5 – 8 years hands-on IT experience
$ ?# W: Q4 x6 C• Excellent written and verbal skills
6 a* V7 l+ [8 R" j• Ability to work in a team environment1 a7 f& r! k( G, w
• Excellent organization skills with detail AND accuracy0 L8 |/ G# X; ]3 P5 m
• Excellent documentation skills with detail AND accuracy- f* j: U& } X: |
• Certification should include some or all of the following:( w/ z: { m' ~7 \
o Cisco Certified Design Professional (CCDP)0 w. I( j6 w% n, H9 R$ p
o Cisco Certified Network Professional (CCNP)
/ N& d- y2 q; n. Z" o2 [6 w o Cisco Certified Internetworking Professional (CCIP)9 \( L2 N+ r5 a2 B! f
o Cisco Certified Security Professional (CCSP)( b9 P5 t: U8 H
o Microsoft Certified Systems Engineer (Windows 2000 or Windows 2003)' k/ F2 P1 o& z3 X& \
o Citrix Certified Enterprise Administrator (CCEA)1 G3 B, P* I& c! C. q0 Q
o Any other professional certification designations are a bonus1 J3 p5 }9 v& b( c) c, u, d z
• Ability to multi-task and manage multiple medium sized projects1 q( D7 Z! B$ o1 Q' o3 b. v; Q3 B k
• Ability to understand and deliver high quality customer service
# ]7 a; U! F5 |8 J) a: s. M• Advanced TCP/IP and internetworking protocol knowledge. ]7 c, S e1 B
• Experience in IT operations and an actively contributing team member in project based work
0 D V4 x* n: {& E• Advanced technical and hands-on expertise in Microsoft Windows-based migration projects in 800-1500 seat size of multiple domain, sites, and active directory.; {( y* I* f$ N
• Advanced knowledge of Microsoft Group Policy, DFS, Windows Security, Virtual Server, SharePoint Server, Exchange Server 5.5, 2000, and 2005
6 \ A3 i( s1 G7 w5 Q• Have 4+ years of network design experience
5 \ l- b* B# E% c• Have led medium to large sized projects
0 i) }0 |& }# A) Z* Z l! a• A valid Alberta driver’s license is mandatory
4 d" j1 Q6 q8 z9 [3 h) p7 n& m• Clean enhanced criminal record abstract3 L c/ t/ O2 Z/ A" j5 \
" v- [' m! B& H8 j# hBring your knowledge and expertise to our team and contribute significantly to our fast growing
* H6 f: T8 \/ x% P/ W) C, K, ^5 icompany. Solid career advancement opportunities and superior benefits are some of the other
3 O8 t$ }9 J+ n8 zadvantages you'll find at Nirix Technology.' Y' n6 A% z, l; E1 O/ [4 \
A career should be more than just work. Join Nirix Technology and make a difference.2 v! w* E- K% W
, j! x* j, U- G. G: }$ U8 bPlease send all resumes to hr@nirix.com. |
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