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Points can be redeemed as statement credit once a year by calling Rogers, or creating an online request (Has to be requested before Dec 1st of current year, receive statement credit in January of next year).( X7 L" {' p9 h) J
Big improvement coming: starting from February 2019, you can redeem for anything once you have accumulated $20 or more cash back, whenever you want. No more yearly redemption.