Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time

9 {- s( }- H) ZCompany Address:

0 w9 D% h2 a; r9 [! A9 nHaPe International Inc
199 Pembina Road – 2nd Floor
/ g% |# c1 H% `3 ?" _! N, tSherwood Park, AB
5 A# ~* X5 o; |  n1 M( \6 DT8H 2W8

+ P/ B6 y, g1 `  y# n. AJob Description

Requirements:

7 S  v$ G0 b/ Q3 R  b0 z; ~, y+ L- Carefulness and Accuracy about data checking and data entry.
  P. s' M7 |3 p4 g" e  w, v( ]" a' [- Attendance is key factor
! I6 l: G# w1 |8 }- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
1 z( p% N' E2 x4 O6 N: K: d- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
' C+ k) k( P) R, \- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
2 _! R0 |0 Q. U) F- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
( L4 e; a+ u8 R- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required
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6 U. G. _2 I! W% J4 N! t( u3 {1 [Job Duties:
" ]7 s0 |0 F* n/ M
+ {' O; Q" R6 s: D- LI.        Order Related
. x) {- f  W# N* O6 z: T; |. Y6 `
9 }" k1 x$ `+ f+ i% _( u- Check order Accuracy in time manner
- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
- Send orders to warehouse to process
- M$ n4 `+ U$ y! u/ s- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
# `. c  g2 f/ V1 l) I- Ensuring the safe and timely pick-up and delivery of shipments.
) q; k' p4 H0 Z0 W8 C- Monitoring shipments, costs, timelines, and productivity.
% `# I) y/ \$ s! s7 t+ H- {- Addressing and resolving shipment and inventory issues independently
$ T6 D, a% F5 C7 J' v- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
, \9 D# p3 K/ _, l! D- Point of contact with warehouse for all related matters
( D( r: X: J5 M! N$ M9 y- Point of contact with Factory in China
$ M0 |! ~# j6 H: w# i- Check Customer credit and fill backorders accordingly
5 F. ~. [+ ]+ W  U$ _! O2 J- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
6 `; m  q+ b- r+ e& y- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
2 a3 a* M8 [, h
1 O7 f" A4 g( F3 p# L# ^II.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
1 \! j+ d& o/ B" F) c. W- n) e- Investigate alternative distribution processes effectiveness for definite customers as required.
! q* e: O( M1 h) p! z" V- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
: I, J9 ^* }2 C2 W- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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III.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
* m) ]1 ]" z8 g* x. ]. t- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
8 K! w  B: U' Y2 c5 l- Work out Sales or Inventory related Reports on Monthly Basis or others as required
$ Z* ?" V8 a: {& \. E# V  c- Work out Weekly Sales Report
; ~6 p% {  H" `$ y- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
4 o* @; q" e7 S5 Z( N- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
, }1 d; U0 j" U& E2 }* ~, Q3 Q9 v- Customer Service and other duties as required.

# \' n" r: k$ k! m2 `Please submit your resume to info@hapetoys.com, thank you!

33118188

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