Hape International Inc.

33118188

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2 r" O& q3 I' pPosition: Hape Order Processing & Logistic & Inventory Coordinator

3 E7 q, K# r6 i. z7 n+ \2 ^Type: Full Time
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Company Address:

- f/ w/ X8 G& N# T, LHaPe International Inc
199 Pembina Road – 2nd Floor
$ e5 m8 }+ E! p  U) c8 E- nSherwood Park, AB
T8H 2W8
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Job Description
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Requirements:
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- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
" Z/ ^. Y' a) P$ ~0 b& D- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
* p% D! u! i0 v! n- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
5 Y" Z7 A0 T, e( X/ n/ N- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
9 c2 o5 V7 R6 @; N. I- Overtime may be require during Oct – Dec busy season.
) U- \) C- E  @- Bilingual in Mandarin and English is required

# S' n- B( H' v3 I+ _% q* tJob Duties:
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I.        Order Related

- Check order Accuracy in time manner
- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
" [) R* f; s& E3 x" |* H$ ~- Charge Credit Card to approve payment
- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
% v+ f8 P9 }9 F3 h- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
$ V; q8 e# m6 d+ d9 r8 Z- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
6 V3 [, p% T4 i1 e; @% o; l- Submit weekly inventory update on assigned Portal
, P' q3 Y5 M9 e! f4 B8 t8 w. T- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
5 c& a0 q1 [+ O  j- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

II.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
# w! r* W3 F/ V$ `+ o: ]/ S- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
2 O! }  H" l0 Y+ M, w+ b9 ~- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- ?' g/ |/ E9 ?# B# n1 h- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
2 F0 s- m" r8 y5 w- Identify best cost effective procedure of transportation.
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III.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
4 ^5 W2 O+ e+ q$ B' p) q: Z- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.
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. _% g3 H. {' D& dPlease submit your resume to info@hapetoys.com, thank you!

33118188

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