Hape International Inc.

33118188

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' u; m% X" j+ I: g4 F) JPosition: Hape Order Processing & Logistic & Inventory Coordinator

! D+ B- ?  @. O+ A) @' N3 `# ?9 QType: Full Time
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: P6 R! B0 N7 Z# nCompany Address:

9 i6 v# T6 d+ A, `, Q0 ~4 _/ R4 qHaPe International Inc
- N1 t7 M) O4 o  l3 D3 x7 r" i199 Pembina Road – 2nd Floor
3 F9 m' v9 D! P4 QSherwood Park, AB
6 w4 F( H8 X+ v1 E2 }6 JT8H 2W8
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, p+ r5 U3 T# x0 tJob Description

Requirements:

- Carefulness and Accuracy about data checking and data entry.
, L3 p% a! ~4 M5 E) Y- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
9 S6 t3 K! B, y3 F- Z. a- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
) \; e2 c! A0 x& \, R% E, z- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
) J  r. }7 d( [0 V- Bilingual in Mandarin and English is required
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5 \. q# n, n% R9 G% WJob Duties:
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% q5 M5 F$ X. G0 I5 c  r7 X) o1 JI.        Order Related

  V; A% b/ G2 P! X$ R" [7 N- Check order Accuracy in time manner
- Order Acknowledge by email
8 Y$ N4 P9 \. X2 B7 Z- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
& b  c3 |+ n/ U* \. m3 f7 _& E- Charge Credit Card to approve payment
  i  a) y# j) }( b2 v2 y* j( Q- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
4 m! s: ?6 j  S* w/ f( M& H, `. J- Follow up and report about order status
' q! k( n; _0 s' g- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
1 G8 C' I7 V/ P7 r* U- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
! k1 f1 e$ Y: N/ Y/ D" A- ]& n- Submit weekly inventory update on assigned Portal
* ?( h8 |% h/ d9 i- n7 A% v- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

II.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
. \. B0 g1 \3 k! _. n& {- Recommend most efficient means of transportation needs and procedures.
6 p: b% r2 G6 K2 J; X; N- Support monthly summary of transporter scorecard reports along with tracking metrics.
+ t- L2 d7 Y2 L: z- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
' ~* [  e, x: S$ [  {- T- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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III.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
% d, p8 I3 `7 k3 N- Update system with Shipping information at order level
! Q9 ^; Y+ l) x' ?: K7 `6 Z; D  Z- Assist Auditing’s request for Order Processing related procedures
2 `! E: r# m0 @4 I5 K/ v/ q- Customer Service and other duties as required.

: f7 f& q; P" G9 q. UPlease submit your resume to info@hapetoys.com, thank you!

33118188

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