Hape International Inc.

33118188

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3 K  V- F0 p/ A: v$ UPosition: Hape Order Processing & Logistic & Inventory Coordinator

; N0 x  [1 M5 L+ Q* B# FType: Full Time

! O+ |) B! H# G2 p( hCompany Address:
) G! W) ^  `: _+ S$ h
HaPe International Inc
; y; |5 R. F# J2 Q8 J" l% P199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8
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Job Description

, m* e& V& m) u  [4 WRequirements:
- H6 g! U( U# D2 v
4 J% x" x0 G. r, A- Carefulness and Accuracy about data checking and data entry.
5 N: E3 Z6 T& ?+ Z- f' j9 F0 E) G- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
$ I, v5 O4 E4 p) u4 i3 ]4 N; |- Thinking and working logistically,  responsibly, independently, accurately and timely.
) J' v6 U5 Q0 Y3 r- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
7 F7 X: ~" E+ i1 }6 m5 w6 E# k1 ]% @; m- Could handle high pressure work and cold calls.
1 _. u- w) g# D' F- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required

, [8 x' }4 i6 D5 I9 R9 D# }Job Duties:

I.        Order Related

* h5 ?4 r/ q) ]- Check order Accuracy in time manner
! A; {' p( N- d/ P5 D- Order Acknowledge by email
) E# O- ]( a4 k& A* g) }) h- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
5 g* Z$ S3 P$ V  X- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
6 |, k2 x( {3 e* e2 e$ E- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
7 o" }+ g; k" D& C1 U. _- Submit ASN and invoice on Customer Portal in Time Manner.
$ F/ S% E9 _8 }6 t7 u9 _1 H5 Z- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
. k  e! t. k2 D% _% D1 U, _- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
) w9 a. M$ G1 c, k- L' h+ O- Communicate with warehouse for shipment shortage
5 d2 N- u7 w2 b0 e0 R4 U- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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II.        Logistic:

- Organizing and managing inventory, storage, and transportation.
# l7 n5 t* J0 E' x- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
( I. [5 v. B# B. S$ {- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
4 V, L2 N. A2 v8 ^. w, e7 Q- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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7 @) j4 O9 u/ bIII.        Others:
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; o. v' X  d  j  y) \! Z2 O- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
$ t* ?# t" D/ \8 ~4 b5 x/ X! P- Work out Sales or Inventory related Reports on Monthly Basis or others as required
" x8 @! R0 n3 o7 U7 W* g- Work out Weekly Sales Report
& C  o0 E4 F% h- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
+ K. F( p+ M+ |, ~6 G- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
. F0 h6 M! @" G& u# a9 C- Customer Service and other duties as required.

  B# @* ~8 A6 Y* C9 p0 dPlease submit your resume to info@hapetoys.com, thank you!

33118188

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