Hape International Inc.

33118188

6 F: x$ Y9 |8 K) l3 k
: K7 X7 b) ~4 l1 X6 w( }. iPosition: Hape Order Processing & Logistic & Inventory Coordinator
6 L( N5 @( V  q2 W. F5 A% `
% s2 e6 ?8 W# cType: Full Time

Company Address:
6 G3 T0 V5 w& N" r7 f9 H2 v4 x+ ?3 f
/ v2 \. T7 C% {* D4 u  `HaPe International Inc
; I! Y& M8 m4 h/ o199 Pembina Road – 2nd Floor
* ^; g* ?' ?( Q4 P  [  `Sherwood Park, AB
* j6 ]  T" h4 Z1 [) m0 GT8H 2W8

; j1 V, G* p8 ?3 w1 i) |8 HJob Description
% C, V$ e! @  ^5 H  w
" ^) E1 A; P5 K, TRequirements:

- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
. ]/ }  u" U0 u# G0 w9 m- Must be detail oriented with the ability to multi-task and strong time management skills
! {  }, v9 ]" H0 P- Thinking and working logistically,  responsibly, independently, accurately and timely.
5 D; n* Q$ T% J) U6 b0 v* H9 O. ]- Excellent written and verbal communication skills.
, k4 D" B* _" L& D5 _- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
! l7 x) L" c6 j5 r  }" G) n- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
" {" p' U0 I6 I- Could handle high pressure work and cold calls.
- J. P2 L( t3 h9 v0 ?; S; q! k- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
* _$ u9 g( l3 H5 @; q" A- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required
7 r2 |9 l1 N. _) E- g- h/ D
Job Duties:

5 a# P4 c9 T- V; T8 u" u3 fI.        Order Related
$ j/ o0 L, e# S' I) x4 [" X7 S0 L# y
- Check order Accuracy in time manner
- Order Acknowledge by email
2 M* s4 c& P2 L- Order Checking according to guideline
: R/ p; S% u) o' j/ i- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
% L3 b' T& C; @0 Y/ F- Send orders to warehouse to process
: z& ~8 n6 P# w  l& W- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
' r% |( d( c+ u3 R- f- Ensuring the safe and timely pick-up and delivery of shipments.
# P: P% z3 P/ P6 g- Monitoring shipments, costs, timelines, and productivity.
' V) u/ b9 ^! e3 Z- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
5 T# X  i: z- v- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
+ n/ `; v* S. ~9 N+ k& G+ s$ Q- Check Customer credit and fill backorders accordingly
# U. |, j0 [- L& e8 e9 d7 \- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
1 B4 F4 T6 ^2 q" H+ y- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

* J2 {/ B: f5 k; b6 x/ T9 sII.        Logistic:
% Z# n- N' ]7 T# X
- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
2 [0 e4 v: e" c' e5 R8 z- Recommend most efficient means of transportation needs and procedures.
7 y4 |6 s; u; e3 Q# |- Support monthly summary of transporter scorecard reports along with tracking metrics.
- |" N' h1 f; A9 ]7 I) U+ P- A" t- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
: Q8 e. E& O8 a- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
! g; U, J( O! l4 I" f# s- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
. e7 i: b+ C& _. P" [% e
III.        Others:
, Z, a9 G, f( S
. D- y% `' [8 G6 P5 C0 g7 w- Respond to customer & Internal team’s inquiries and ability to solve problems
- R  p, {! f" j, C- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
) G; B% k0 J& U8 f8 ]- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
9 R, z2 G% Q# g* k* M( S- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

Up Up Up