Hape International Inc.

33118188

; c: P" `! r& D7 g* T/ _9 vPosition: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time
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1 W6 P, H3 S7 K; }Company Address:
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HaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8

Job Description
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# Z1 v: W( N& @1 d  @0 }+ _Requirements:
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6 \; l* R. I$ S( {5 T) k1 p. Q$ K- Carefulness and Accuracy about data checking and data entry.
; I. D, I- Q* J$ g  U' w+ D- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
7 X" [, a4 ?0 e/ T& Q* \1 N- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
% A, B& v/ e" X# A+ W/ D3 h- y- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
" C& _  f! X" R! P" ]9 a5 n- Could handle high pressure work and cold calls.
7 {, \$ Y/ K8 q: F, {+ N0 w) l- n- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
0 {% }% p' l4 v- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required
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& q5 }, K  A% ?/ LJob Duties:
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6 |8 M! v( w6 P+ i9 |4 f8 wI.        Order Related
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- Check order Accuracy in time manner
( d- g  O8 r+ k- Order Acknowledge by email
- X( W# F8 K6 f& k) t4 S- Order Checking according to guideline
% P( M' F1 U% t  w1 f% ^) l5 D- Order/Data entry Accuracy in time manner
# k6 m- [" n( }8 Q- Charge Credit Card to approve payment
: Z# w, j# ?# O( q, `4 V- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
1 A3 g4 x8 X, x3 k% A# ]7 J8 q- Ensuring the safe and timely pick-up and delivery of shipments.
7 U. P3 \2 F% Z$ B2 I- Z: ]- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
6 ~+ I6 ?9 z/ y/ H+ B" v) n1 y9 Q- Submit ASN and invoice on Customer Portal in Time Manner.
* i# ^+ v+ Y3 T1 `5 b- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
" C# @$ D# _! q) i+ |' }- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
0 q5 ^9 Y+ h5 K. _- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
2 A, |$ L) t& M* T4 F" `, Z- EDI accounts related work and others as required

II.        Logistic:

6 Z: p2 a# G% n, h9 j  X, q- Organizing and managing inventory, storage, and transportation.
; A% L! V6 _6 s- Analyzing and optimizing logistical procedures
% t8 B. Z  d. }/ C) `+ U8 Q2 r- Recommend most efficient means of transportation needs and procedures.
* `" L; G: i. l1 G7 k4 g" m6 Y- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
, \$ Y, Q  G' D" f  U8 W3 ?7 c- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
1 ?" `, g7 a- v" e* s: I, |! ]: Q- Identify sensitive clients and interact special customer requirements with carriers.
! H. r! t6 Y& o4 I& `$ b: E) I) }' `- Develop and present status reports to improve and supervise logistics order performance.
' M  d8 y8 j  H- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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. K6 S6 W0 t( l! m/ o$ o; d3 YIII.        Others:

  Y( ^0 m. t7 k6 ^/ r1 K* H  _9 T- Respond to customer & Internal team’s inquiries and ability to solve problems
1 x  u  r) S5 w# v' V! E' I' E- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
% J4 x! T( o2 i/ L7 q. e) z- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
5 R* w2 ?- l  x( ~3 D  i- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
  _/ n1 a4 r# q/ w9 x- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

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