汇丰银行-Customer Service Representative (12-month contract)

sinojobs.ca

; w) S. J/ @% [# P2 BPosition：Customer Service Representative (12-month contract)
* a: [: C) _. }1 ~Working Location：Canada-Ontario-Toronto
) B/ U3 V9 }5 n& A9 bLanguage: English
, g  }- y! w. \, p; v; @7 o* k$ R
岗位名称：客服代表
; e8 Z4 w! Y0 h8 E- |! S企业名称：加拿大汇丰银行
工作地点：加拿大多伦多
语言要求：英语

0 V, F, v1 m" r8 b' H) f: rHow To Apply
" B% e9 S" X$ @# L$ A& J. C. @. Y7 rHSBC only accepts the official application via the following link.
点击申请-Click here to apply
: l( h% Z  F: u如何申请
$ a3 \, _! h9 ?, u4 I, yHSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
7 J  m: c% H9 L8 h* R不接受电话或者邮件申请，点击以上链接申请。

1 A5 o7 p! x, c$ c3 SKnowledge & Experience / Qualifications:
' Q4 Y# Q* }/ n, ^% Z; A6 l- Secondary school graduate
- Minimum 6 months experience in a related role.
# O2 q$ y, H; @* T! M- Team player and development minded.
- Strong communication (verbal and written), customer service, and interpersonal skills.
- Ability to learn and operate new software and technology.
: L& G3 Q3 L5 k, p2 R7 e- Detailed orientated with good time management and organizational skills.
- Ability to multi-task, and work independently.
- Professional appearance and attitude.
- Previous customer service/banking industry experience an asset.
- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
+ g/ G+ Q# t7 \5 f# A' \  L  ?- Some experience with conflict resolution required.
- Cantonese and Mandarin language skills an asset.