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We are looking for motivated and dynamic Assistant Store Managers who live and breathe Customer Service; team-builders with the kind of positive outlook that ( k, d8 i. g- G) k
makes their staff want to come to work.- x _2 U9 u7 D; m8 _: M9 A B
5 \5 Z6 \5 O& Y& X$ b4 { D- Q9 ]; K" NWe’re gonna make you an offer you can’t refuse!
" r6 N4 V9 h' S4 B- }+ U) J• FREE movie and game rentals!0 j' `# y8 Z. a9 q
• Fun and Friendly work environment
9 J+ G" V3 R0 z' f) w( b• Competitive Salary plus bonus incentive" p& W) W N8 ?" I4 X; q( J# U9 u
• Comprehensive Benefits Program h% j g, l3 T- K; X t
• Educational Assistance Program8 {" @8 `) F; v1 ?/ `) Q
• Commitment to Employee Development and Training
- U: i* U% f/ X/ B) i• Purchase Discounts
+ f, a0 w. D+ f0 r9 `- P+ M• RRSP enhanced with employer match
- b# Z6 M4 m; J4 c9 oThis could be the beginning of a beautiful relationship…
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POSITION SUMMARY:
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2 b% X$ L# M6 i+ O( Q• Assist the Store Manager in ensuring outstanding customer service and 100% program execution at a Blockbuster store. ' F- G( w& G8 p! D& n2 Y
Key areas: Customer Service Excellence, Operational Excellence, Financial Results.8 l% Z: [+ g& R8 E# \" n9 N% Y% X
• Lead by example-role model for the company service standards.
$ N; k" h0 {& c5 o• Provide guidance, training, and direction to Shift Leaders and Customer Service Representatives.
( W2 s y/ {2 g- W• Assist in managing store scheduling system to ensure there is proper coverage for all shifts including days, evenings, weekends and statutory holidays.! e3 X" \% k6 j# m3 u& h
• Assist in maintaining employee files and records.
6 v# l9 c% c0 x, [, _" `8 h• Assist in keeping the interior and exterior of the store clean and organized.) g6 `6 P. [3 v( _! L1 v
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REQUIREMENTS:
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• Minimum 2-3 years supervisory experience within the retail, entertainment, or hospitality industry.
& ~' u1 @8 l/ @" [• Excellent verbal communication and coaching skills.+ q! e& Q8 ^7 F H# ~7 w
• Working knowledge of profit and loss statements.2 R2 N* l; N7 g5 F! b, O
• Strong administrative and organizational skills.) V& G1 U3 u) y& v; G
• Love Movies and Games!
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To apply, please visit www.blockbuster.ca/careers – Make my day!
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We are an equal opportunity employer committed to workforce diversity. |
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