Job posting

芳草萋萋

JOB POSTING
  FOR
OPERATIONS MANAGER - VENUES & PROGRAMMING

REPORTING RELATIONSHIPS
The Operations Manager - Venues and Programming will operate with a  
+ @1 d0 b8 J6 X2 M" }direct line reporting relationship to the SU´s Manager of Programming  
and Venues.
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ROLES AND RESPONSIBILITIES
The duties of the Operations Manager - SU Venues are diverse and  
extensive, and are targeted at the all round smooth operation and  
1 W% K, Z6 R; K3 ^financial and operational success of the Horowitz Theatre as well as  
the logistical organization and smooth rental of the additional  
venues within the realm of the Students´ Union.  In the light of that  
breadth and complexity, it is not possible to fully define or  
  k. c# u( m. O' |- l! w! Edescribe all roles and responsibilities in a document of this kind.   
4 _# C3 d# X+ d; X& c1 qHowever, the main roles and responsibilities of the Operations  
& d1 F+ Z$ j; V7 j6 `( j& PManager are as follows:

1.        Space Roles and Responsibilities
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a.   To ensure, at all times, that the venues listed below meet the  
appropriate standards, requirements and needs, and contributes in a  
positive way to the smooth operation and success of the individual  
+ X7 z7 I0 x: Hrenter.
·     Myer Horowitz Theatre
·     Dinwoodie Lounge
; Z: A/ t* c  y" N0 ~* l4 n, I·     SUB Stage
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7 H0 @7 M/ j, Y8 |- a. h% o2 rb.   This includes, but is not limited to, the following:
; n; e& j# u$ H* i2 K·     To plan the capital and supply expenditures to meet the  
! }/ k7 j& s2 Uproduction and facility requirements.
·     To ensure the day-to-day compliance of the venues with existing  
safety regulations and building policies.
6 x1 C! K$ r* e) I  L/ Y" k6 ]To ensure that the maximum potential of renters is met.

0 B( [, V4 P" ~/ d' e2.        Marketing and Promotion

a.   To develop and implement a marketing plan for the venues that  
focuses upon advertising and promoting the venue to faculty,  
! @$ f$ N; Q- }, {5 K) \/ O5 zstudents, and internal and external clients on an on-going basis.  
This strategy will include implementing and/or delegating the following:
; S+ ]. A. |5 H& I( ?9 s- f·     To develop and maintain promotional materials, the Horowitz  
Theatre and SU Venues home page, newspaper and other advertising; to  
take advantage of other internal and external advertising  
opportunities; and to develop press releases and other promotional  
literature on an ongoing basis.
·     To coordinate tours of the venues for potential renters.
& F! f, ~8 g. f2 r5 ^·     To promote upcoming events in the Horowitz Theatre through the  
- A2 s1 h( h" j- vuse of the Horowitz Theatre Home Page and the SU Events Calendar.
·     To develop new external clients for the venues.


3.        Staff and Supervisory Roles and Responsibilities
4 e  S& |, B. Y) B; O) y1 ]+ a
a.   To ensure, at all times, that the venues are adequately and cost-
effectively staffed, and that the staff utilized by or within the  
6 ?. a* l) E$ J3 k! S2 I2 M/ [- p  xvenues meet the appropriate standards, requirements and needs, and  
' l4 L; L2 o* J8 q( Ncontribute in a positive way to the smooth operation and success of  
the renter´s events. This includes, but is not necessarily limited  
& u% |  h( j; Nto, the following:
5 }7 [% a, |3 q# b; t·     To be responsible, under the direction of the Manager of Venues  
and Programming, for all staff issues including hiring, disciplining,  
% X& X, \) w! |) f; t1 q- p1 a& t, g7 Ievaluating and terminating, as necessary.
8 f5 t5 C4 |- Q" m: C+ a$ A! L2 Z To ensure that the Horowitz Theatre is adequately supervised at  
; h# t0 s0 K" E: Mall times, this includes the development and implementation of such  
schedules and rosters as may be necessary to ensure the effective and  
' ]" ]" m1 g& T5 ~  S  I5 o/ Dcost-effective supervision of the venues at all times during which it  
is in operation or needs to be in operation.
·     To work with the Technical Director, when necessary, to ensure  
9 z: K& S& v% r, D2 v. Ithat an adequate and appropriate level of part-time staff exists to  
; L$ e; X& M- q  [, }& {, x' b: }facilitate the smooth operation of the venues and to ensure all  
  g: u4 D4 f4 y# @. J) Urenters needs are met.
/ a. g" a4 S: R9 Z: O·     To work with the Technical Director to ensure that the skills  
0 b8 a; I; c0 r' l4 q: [; y! a# uand attitudes of all subordinate staff are appropriate in light of  
9 C2 C; s5 b$ A+ xthe roles they must perform. This includes providing adequate and  
effective training (and re-training) in all applicable and  
appropriate areas, and ensuring that the Policy and Procedures manual  
is kep up-to-date at all times.
·     To ensure all staff are trained in and committed to providing  
/ k' e6 ^- C; m0 G* ], Vexcellent customer service to all renters.
·     To work with the Technical Director to arrange staff  
$ B/ B) H) {3 |' f& V7 oscheduling.  To handle payroll related matters, under the guidance  
! O" n/ t0 K/ Y  W% c4 t' rand direction of the Manager of Venues and Programming, concerning  
! G. J3 P) C. W, w, p3 S8 X5 \the staff of the venues.
·     Working with the Manager of Facilities and Operations to ensure  
3 S7 b# h& ~/ ~the appropriate setup/tear down of each venue.
# ^6 v& P3 [5 T2 c8 Z: P·     Working with the Manager of Programming and Venues to ensure  
that additional requests such as licensed receptions are arranged.
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4.          Overall Financial Performance

" w4 o, u" d$ H7 d1 p' ?a. To ensure, at all times, that the Financial and Administrative  
5 c- U4 ~) L5 vsystems and processes utilized by or within the venues meet the  
3 i* e, q- l7 v5 F/ q/ K4 U* xappropriate standards, requirements and needs, and contribute in a  
# h" c) H; Z  W4 kpositive way to the smooth operation and success of the venues. This  
" R$ b' _: B0 [  U+ C2 h* }' a, J; vincludes, but is not necessarily limited to, the following:
To provide input and expertise in the formulation of appropriate  
operating budgets covering the venues to the SU´s Manager of  
* f( q3 y# K7 @4 ~* eProgramming and Venues and to discuss and refine those budgets  
Manager of Programming and Venues, and Manager of Finance &  
5 \* Q  ~/ y' ^) h- QAdministration prior to their submission for final approval.
" _' {% t$ w4 }·  To manage the venues in a manner which adequately and effectively  
8 k2 \; J* p5 r. mreflects the budgets approved for the venues and/or which reflects  
the best interests of the venues and the Students´ Union.
0 p: A) y# A' I1 i·  To function as the key player in the submission of financial and  
1 \2 K  \8 ^6 e, a1 U: z  Nadministrative documentation covering the venues to be used in the  
( ^) e/ Y+ w5 J+ T, @5 Y7 Rcompilation of monthly and annual financial statements, and such  
other reports as may be necessary.
·  To discuss those financial statements and other reports, together  
with all financial and administrative procedures, with the SU´s  
Manager of Programming and Venues and Manager of Finance &  
Administration with a view to determining and implementing action  
aimed at improving the financial and/or functional effectiveness of  
the Horowitz Theatre.
4 u  r. x3 X! L' m1 `·  To ensure the existence of adequate, effective and accurate job  
costing systems to be used in connection with the determination and  
4 m" p. t: j! {+ T' I: g% vsetting of appropriate prices for rental and staffing rates for  
events held in the Horowitz Theatre.
9 a# Z! ^! X3 D# F4 ?+ Z2 A·  To develop accurate documentation to be used in connection with  
6 Z3 r" k/ Q" R8 cthe billing clients, and to forward such documentation in a timely  
7 \+ H0 Z( O* ]manner to the Accounting Department.
·  To recognize, address and handle all matters relating to financial  
and administrative procedures and systems in a manner which reflects  
5 ^5 Z  H, ^7 U3 }the requirements of the SU´s Manager of Programming and Venues and  
$ ?  T; H; h% u* K8 nManager of Finance and Administration, and in a manner which  
! s- I: I. U. V, ocontributes positively to the smooth operation and success of the  
. ~8 o+ v# N' xvenues.
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5.          Overall Roles and Responsibilities
a.   To ensure, at all times, that the systems and processes used in  
! {. J$ t5 v/ a2 Q7 ]4 ^# Y% V( H" f0 nrenting the venues meet the appropriate standards, requirements and  
needs, and contribute to the smooth operation and success of the  
+ ]' e; m  i! S% z3 |9 Tvenues. This includes, but is not limited to, the following:

·  To recognize, develop and set in place such rental procedures as  
5 o/ N' c$ F# e# t; y2 Jmay be necessary to ensure the smooth operation of the venues, this  
; s. ]8 C" ?4 K$ K% @0 E( Ais to include but not necessarily be limited to systems and processes  
in the areas of contracts, inventory management, contract evaluation,  
pricing, costing, equipment usage, rental/contract invoicing,  
together with such other systems and procedures as may be necessary  
- Q' n! `* w2 n( gto ensure the smooth, secure, efficient, cost-effective and  
& b3 V6 [! A" T- \. Z) Y7 jfunctionally-effective operation of the Horowitz Theatre.
0 }# M0 \4 |2 R1 p/ n·  To recognize, develop and set in place such operational procedures  
- R6 m4 O# F' ~3 Nas may be necessary to ensure the smooth, efficient and cost-
  o7 {" H) o4 v9 S$ v9 i% ]0 D/ n: feffective operation of the venues.
1 X7 m0 T+ F( e1 q·  To negotiate rental lease agreements (contracts) relating to  
dates, rates, staff and miscellaneous charges.
·  To ensure that adequate inventory is available at all times and  
% F8 W% A# O8 X  Hthat such inventory is stored and issued in effective and secure ways.
·  To consult with renters as to facility issues in producing their  
% p1 N3 o3 e' {$ _( rparticular event in the venues.
·  To provide the venues on-site staff with such documentation and  
* B5 [& B8 ~# d( x% l9 bsupporting information as it may need to effectively fulfill the  
roles they are to perform to ensure the success of the renter´s event.
·  To produce quotes in respect to staffing costs for a particular  
- @; k$ K6 i+ [. h7 c8 `rental with consultation with the Technical Director.
·  To ensure that all queries raised with the venues whether from the  
SU or renters, are promptly and effectively handled and adequately  
answered, and to ensure that such action as may be necessary in  
" o2 ^4 U) Z8 nfollow-up to such queries is taken in a timely manner.
To ensure that the venues and its capabilities are adequately,  
3 M* F& I* `/ f) j" O& Beffectively and cost-effectively advertised and promoted, and that  
" u3 Z! W2 O1 a( f+ cthe cost of such endeavors does not exceed the budgetary provision  
made for them unless prior approval is given by the Manager of  
+ V4 q; ?* E2 q) v; n; gProgramming and Venues.
8 j4 ]6 z" q3 D! }4 E( p·  To act as an informed and knowledgeable resource in the case of  
significant challenges and/or problems surrounding the tasks of  
marketing, administration, operations, and any such other matters as  
; @, @( t# c+ L; u* J, v+ zmay provide such challenges and/or problems.
·  To attend such meetings as may be required to support the smooth  
  l% g9 D: Z/ X. v3 ^1 foperation of the venues or the Students´ Union as a whole.
·  To perform other job-related duties as may be required by the  
- o  l, ~- c# A$ r1 m5 T- F: M4 JManager of Programming and Venues in order to ensure the smooth and  
  A' W# E) @  ?3 i" @secure operation of the venues.
" ^  l; V0 o) O4 y* N/ H·  To recognize, address and handle all matters relating to overall  
operations in a manner which reflects the requirements of the SU´s  
Manager of Programming and Venues, and Manager of Finance and  
Administration, and in a manner which contributes positively to the  
% m! G7 E" k. j) p7 ^smooth operation and success of the Horowitz Theatre.

5 a7 a5 E. Q! @" A, g* ]1 wQUALIFICATIONS:
1)             Minimum two years related post secondary education, or  
an acceptable combination of education and experience.
$ y( U2 Z2 }: b+ X$ b7 O, E2)             Supervisory experience.
3)             Ability to create new initiatives with little or no  
supervision.
4)             High level of creativity
5)             Knowledge of budgeting and staffing procedures.
) W' ?* H; V; I( C6 s; i) ~! h6)             Excellent organizational and communication skills and  
strong writing skills.
; b2 J7 g& e+ u, V* a1 S1 I* d; k: {7)             Dynamic individual with experience in large group and  
one-on-one promotion.
8 _# p( S) r- M) `             Ability to work with students, staff, University  
faculty and administration with a dedication to providing excellent  
  W: _1 F+ n) H- B8 K# \+ y% N# Rcustomer service.
6 ]+ G8 A8 b+ M6 fUnion exempt position
July 6 2007
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Please state salary expectations
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- t3 |5 P7 i, C. q( ePlease apply in writing to: Val Stewart, Personnel Manager, Box 600  
' O+ O/ w* j+ G9 mRoom 2-900 SUB, U of A Campus T6G 2J7 by 4pm Tuesday, July 17th 2007.