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Position Title: Help Desk Analyst (ADV114) ' H5 {. y% d; ~; A# J+ D0 D3 v+ D
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities. & X: H( J1 e6 r j4 Y8 z
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team ) {% t! d9 ?2 j% x: c. y* ]
Location: Edmonton
! }: z+ X+ n: K/ r9 I5 P2 iDuration: 7 q7 ]7 U" m( [$ F" E; H. n
Job Type: PART TIME/FULL TIME ' e8 ]8 r# V! P% |/ Z5 E
Positions Available: 1
" }" X5 Y# v3 _: l$ SHours per week: 25-40
3 j, e; a5 t3 n2 iPosition Start Date: Immediate Opening
8 S% X% W1 C0 G! ~+ ~) G: \# r: TApplication Deadline: Jun 30, 2005 # A7 C( z* r; F$ S- S, i6 L9 e9 h$ d
Remuneration: Salary/month -or- Hourly
. \1 Z1 U; t) H/ B$ V" d' GMin: Rate: 15.74 6 ]0 A( [$ `* T6 L% }
Max:
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" p& G8 i* U4 ^9 @, ]8 o, rApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114. / k, T& ?& g; p" A7 Q9 `* m' h% I
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/ { w4 Z3 a2 hEmployer: TELUS / Z$ q- k: g3 w6 E# j8 S6 A
Branch: HUMAN RESOURCES ; I6 a( ^: E3 I. y5 F( G$ j, |( ]* C
Address: 1N - 10020 100 ST E+ G h) Z$ N2 C4 H
City: EDMONTON " m. Q6 ` H# R8 R
Province: AB
( G% d. W' a) C+ V+ P2 j! kPostal Code: T5J 0N5 7 p9 Y9 ]+ Z% ^
Web Address: http://www.telus.com 3 H$ M: r& h" o$ w& R9 e5 i
Contact: JONELLE PALAFOX 1 t" k8 W# _4 T5 |0 m( D: ~0 o7 f
Contact Title: RECRUITMENT COORDINATOR 0 a+ b. }& u' ~& Q
Fax: % b8 m+ p; ?( |+ }( l, z$ o
Email Address: |
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