Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
  z. q. q, @2 R' n/ G; a" ?3 PLocation: Edmonton
Duration:  
Job Type: PART TIME/FULL TIME
Positions Available: 1
Hours per week: 25-40
/ u* a0 L+ d! S3 H% l- _2 \0 sPosition Start Date: Immediate Opening
2 C& V9 O) K' k! x7 tApplication Deadline: Jun 30, 2005
8 X5 z; i( K( W0 JRemuneration: Salary/month -or- Hourly
Min:    Rate: 15.74
( |3 E" t! s5 U. `- v) O2 rMax:        

; x! d6 o3 z! t4 I6 EApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
Notes:  
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# Y, p; d; y( d( t6 V5 L  q5 bEmployer: TELUS
Branch: HUMAN RESOURCES
3 G% M- w" @; I* T+ _Address: 1N - 10020 100 ST
# r+ F* e' n. w3 O: ]" ?; YCity: EDMONTON
! E" @$ h$ D/ }- v* J0 GProvince: AB
Postal Code: T5J 0N5
9 K  {1 s+ m! H+ |2 _  W$ uWeb Address: http://www.telus.com
1 X& e* q; ~  C0 zContact: JONELLE PALAFOX
Contact Title: RECRUITMENT COORDINATOR
Fax:  
6 R& h) M+ q4 D2 N) y( B+ ^Email Address: