Receptionist

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Receptionist

* M' z0 \& N6 Z5 zThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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Job Duties/Responsibilities:

Reception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
& Y1 E. Z* z1 `; R; V9 s•        Arrange courier services for all departments
6 R& o+ R3 `- ^6 X# |' ^" Z•        Oversee Y-Knit program; provide support to its volunteers
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Administration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
+ q2 T1 [9 i# t+ ~" v7 c•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
& ^4 w+ y% U1 b/ X•        Assist Business department with weekly bank deposit and processing         payments
9 |- y. `8 u3 p) i) l•        Assemble and forward information packets as requested
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; O: ]  k% a4 q! r8 TRegistrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
9 W& f+ W5 C$ ~& N# l4 {•        Assist YoWoChAs Outdoor Education Registration as required


6 M  [2 R% _$ {: w$ K1 xQualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
' ]) g- o( l$ o' F3 x- |•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
6 i; Z+ X; K. L•        Able to work independently

$ j& ^4 [- [% g9 A% `5 XClosing Date: July 13, 2009

Please forward your resume to:
YWCA Edmonton
' C2 {4 f; S( b! I7 E0 URecruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
T5N 3V9
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E-mail:  recruitment@ywcaofedmonton.org
% `0 \# K8 e3 v6 o1 B) tFax:  (780) 425-7467
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Telephone:  (780) 423-9922

" x' h% h: m* }3 H- e- H- MWebsite:  www.ywcaofedmonton.org