Receptionist

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Receptionist

The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

& Q/ K$ F3 w" B  G0 f" bJob Duties/Responsibilities:

Reception
+ f8 C9 l8 v9 H1 A•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
5 o1 f# E5 f/ v6 j! x•        Oversee Y-Knit program; provide support to its volunteers

" {, O0 P/ C* L' v4 DAdministration
•        Receive sort and distribute mail and packages; post outgoing mail
9 d. Z# n! O4 Z& ?, d# z1 s& S* r•        Sort and distribute mail and deliveries
4 ~1 A1 u. E4 s4 G•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
& o' a- z9 _% a3 @•        Assist with task management for administrative volunteers
" n1 o1 |3 G# a: s& Y•        Create monthly staff bulletin and prepare for distribution
% K* c. I" Q6 B+ g) u2 Q, `•        Assist Business department with weekly bank deposit and processing         payments
* o1 H7 P5 v$ E: S•        Assemble and forward information packets as requested
: r$ H/ D+ j% E
" n' J! U0 n0 N3 C' i6 |Registrar
% ^% n7 n, d, X( t9 T•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required


Qualifications:
1 E9 N) s, J( u: j  j& I' j4 s
•        Minimum 2 years office experience in areas related to office reception, and office procedures
0 Y3 B$ p4 j, Q% w( Y•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
% H2 \1 D4 a. @( ]  e5 _•        Able to interact in a positive manner with diverse population
* q# Z1 V7 y" ~* S6 B  E•        Strong customer-service skills
6 ^8 G. y, p1 I3 U/ k; t* E•        Strength in multitasking, prioritizing, and meeting deadlines
2 j0 [+ f) ]7 w2 C# A$ L: ?$ q•        Able to work independently

  N2 h( p  e  A& ^8 e& R& {. A' h1 OClosing Date: July 13, 2009
/ A- a, l5 Q6 S: k; B# G
- C7 k4 D# F+ b$ m6 c7 KPlease forward your resume to:
YWCA Edmonton
( ]+ G) l" i) R! X# v8 R. Y+ [Recruitment Coordinator
6 X4 L9 `6 J6 x5 J: R1 z: a5 K100, 10350 – 124 Street
" n, q' e6 t$ M$ S/ [Edmonton, AB
T5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

Telephone:  (780) 423-9922

0 l! s7 I) C5 q5 g: K, jWebsite:  www.ywcaofedmonton.org