Receptionist

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Receptionist

2 b: }% D0 ~  BThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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Job Duties/Responsibilities:
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Reception
•        Greet and provide assistance to incoming visitors
# y7 M2 q9 ^/ i0 m•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
" L' l8 ]; ~! X2 Q6 ]  j/ x  `- T: _•        Oversee Y-Knit program; provide support to its volunteers
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Administration
•        Receive sort and distribute mail and packages; post outgoing mail
8 O2 ~6 u" w2 @. [•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
# s4 m6 v% W  ]% |/ x! \! A•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
6 O0 N' \- N8 F& y) z•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
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$ `; n" S/ Z& uRegistrar
/ ^1 [- B. e, g% o$ K5 S! {•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required


! Q; J* A/ p% K- ?3 S0 j# B: m1 ]Qualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
! i" z; }! Z* `. ]2 t•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
, N& Q  M9 D# C1 z: R•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

Closing Date: July 13, 2009

Please forward your resume to:
+ P7 l( q6 U' p' D! s7 tYWCA Edmonton
Recruitment Coordinator
- \/ h: R: M% U100, 10350 – 124 Street
* d/ e% y7 Y/ P& N' w# z3 I' JEdmonton, AB
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E-mail:  recruitment@ywcaofedmonton.org
0 y; X& P, M( u" C! f2 L" {9 M; w  ^Fax:  (780) 425-7467

7 s4 u* T, T, L! E, WTelephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org