Receptionist

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Receptionist

3 \  O: I+ O' u; G# RThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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6 p0 R4 n9 o" r2 [" l% K8 u) wJob Duties/Responsibilities:
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Reception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
  ]# y( w) _* R( d4 M•        Receive and distribute mail and deliveries
2 \) u) H  C3 c5 S3 B# d•        Arrange courier services for all departments
9 z& s% r9 I" q0 B0 n- n•        Oversee Y-Knit program; provide support to its volunteers

Administration
•        Receive sort and distribute mail and packages; post outgoing mail
4 H3 N- F  V& d- C/ r, E5 h2 [•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
. n9 m& Y1 I# }, [•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
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Registrar
2 G. _) [0 B+ O4 X2 X! G' b- s•        Accept and process registrations for participants or attendees at various special events and staff training
! P6 D( n0 ~. W9 R( C•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required

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Qualifications:
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- G: C6 v; y. {8 F. X•        Minimum 2 years office experience in areas related to office reception, and office procedures
5 {; s7 B2 s6 k, w! {•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
% `* H, W: T- M; p( e' }•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
  O5 c+ n: D' |' z; z# U•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
" h/ Y1 u$ M  [/ ~•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently
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- C( `5 B! G: T7 t. G5 ^Closing Date: July 13, 2009
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Please forward your resume to:
# e( T5 c; }* I1 g6 D  wYWCA Edmonton
/ V' N7 t# s5 Y4 M) pRecruitment Coordinator
100, 10350 – 124 Street
* ]+ |$ h& \2 K3 j. \& j4 W2 x7 R1 rEdmonton, AB
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E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

: K" @! T( N; Y1 X5 T; R1 B7 ?Telephone:  (780) 423-9922
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; Z  Y, T6 h. w2 O$ U/ D5 z" bWebsite:  www.ywcaofedmonton.org