Receptionist

又见炊烟

Receptionist

The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
& Q; ?& f- ~$ S8 K% P  n# p3 s$ I
Job Duties/Responsibilities:
: l. C2 g; I% }+ m% T# ^
- T5 o/ G' G$ @6 `/ |) ]Reception
•        Greet and provide assistance to incoming visitors
0 x# G4 y0 m% o* y2 Q8 G) ^•        Answer multi line telephone system
5 x* q% ?5 a! x5 o2 n# d•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
: m0 P2 D5 m4 z+ R! t6 M$ j% c•        Oversee Y-Knit program; provide support to its volunteers
% J7 a) O8 `2 _! K/ d/ `
( M5 l8 |7 G- `: o, |( ]Administration
•        Receive sort and distribute mail and packages; post outgoing mail
9 k3 F2 R  z- O4 w5 A1 q•        Sort and distribute mail and deliveries
6 s4 e  b5 \7 A3 W5 w8 v•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
. x8 u4 w' r4 ~; \•        Assist with task management for administrative volunteers
! Y' X; `* W: x& j•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
7 ?3 x4 v; C1 h. D& m& j# }$ B•        Assemble and forward information packets as requested

7 F* Y8 K; ?* R" ^. b- a6 HRegistrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required

' V" r5 e2 g  P
Qualifications:
+ p1 @$ |- {4 o* t5 {
•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
- M4 j4 H* S% B. @2 a6 Q•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
8 a6 Q" M! Z6 K; q8 c•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

3 J0 D# I. i& k/ Y- \Closing Date: July 13, 2009

" X* U9 m& ]* l! R8 w) o, lPlease forward your resume to:
+ e# j, z% X6 t- }/ ~" k3 \+ _YWCA Edmonton
4 U/ }1 O4 P& K/ I) t! f+ sRecruitment Coordinator
100, 10350 – 124 Street
7 f0 |  U7 e8 q6 g: Q1 K3 XEdmonton, AB
T5N 3V9
1 u: |% g! R# {7 |
E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
0 L9 V! L8 h/ R& a9 f6 M' i3 A' J5 _
Telephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org