Receptionist

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Receptionist
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, p$ x- n9 @" F' ~1 PThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:

Reception
8 H" K7 X. [& U$ H, ~•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers
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Administration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
& t  F: s6 ?7 q* D3 `•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
* p9 H9 \2 o1 H: n6 [( A•        Assemble and forward information packets as requested

Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
- b) S# U6 U2 N% r8 g•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required

8 P5 i8 l5 s3 k  G8 j0 V
% s* j% W8 B4 CQualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
7 g% o; h8 o2 f/ Q7 F" v6 d& V•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
! N. b: U! D$ l0 E/ R* q& m: E% K•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
8 K: G. v5 d( J. e: N( X: l•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently
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Closing Date: July 13, 2009

Please forward your resume to:
7 W' {, [: J& u* bYWCA Edmonton
' z0 q+ X. |  _$ }1 D" G/ ARecruitment Coordinator
100, 10350 – 124 Street
. d* u0 `* i. b+ c: ?Edmonton, AB
T5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
- ^, ~* I3 }3 q* i4 w8 NFax:  (780) 425-7467

Telephone:  (780) 423-9922

$ A/ E- X  Z" J  X1 nWebsite:  www.ywcaofedmonton.org