Receptionist

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Receptionist
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4 M/ g$ ~3 e" XThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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5 e, ?6 P7 @/ Z+ L2 s, ~' CJob Duties/Responsibilities:

Reception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
8 m+ A: r8 ~. G0 i: f# R7 V•        Receive and distribute mail and deliveries
5 s, S: v/ k3 K$ H$ [3 O2 r•        Arrange courier services for all departments
9 O4 C/ b8 G& A8 T7 {•        Oversee Y-Knit program; provide support to its volunteers

# a: u4 m& o$ z: HAdministration
0 y6 v3 Z6 ^/ |, }2 |•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
' H- d+ ~% I9 U8 z1 E& F•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
. C9 J* i" ]) m•        Assist Business department with weekly bank deposit and processing         payments
, r8 `) r0 Y5 b•        Assemble and forward information packets as requested

( @! ^. ?' R+ H+ R& SRegistrar
. w5 V8 k8 a7 [0 b5 E•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required


) v, f* j- _) l/ H: _  ?Qualifications:
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0 a, D2 S+ \+ o0 ?•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
9 ]: H1 r8 O  s# |  t•        Excellent verbal and written communications skills
; E: ]; B7 j' p•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
  s  q: ]2 m4 C* \* R2 M•        Strong customer-service skills
! T* w5 |1 I# u" N9 A  e! P; `•        Strength in multitasking, prioritizing, and meeting deadlines
! Y% X' x+ M( u- F•        Able to work independently
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Closing Date: July 13, 2009

. ?, Y# N7 W! C$ Q3 uPlease forward your resume to:
+ q7 b$ [# s& O) o" [  C/ a/ h2 sYWCA Edmonton
7 U8 k+ w2 r/ |% M! y' }Recruitment Coordinator
100, 10350 – 124 Street
. N2 ]! E$ R$ pEdmonton, AB
T5N 3V9
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( U- B0 I5 l* T5 CE-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
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Telephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org