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丰田承认换踏板不一定能全部解决加速问题
: b" J8 |3 n3 n2 a qBy LARRY MARGASAK and KEN THOMAS
, o' S# M6 |: @% E" QWashington (AP) -- The president of Toyota's U.S.
+ b" @, \& ?" c% coperations acknowledged to skeptical lawmakers on Tuesday that J0 R, m0 h* @2 {" ?
the company's recalls of millions of its cars may "not totally"
) r: w: {% k {0 M/ ksolve the problem of sudden and dangerous acceleration.
% J! G) z4 |9 U9 t"We are vigilant and we continue to look for potential. Q: Y) D1 |2 S/ j0 v7 r0 f
causes," Toyota's James Lentz told a congressional panel.% U5 l6 c, K& ?: M
However, he repeated his company's position that unexpected3 y$ G, L- ]2 M0 r
acceleration in some of the company's most popular cars and4 H$ N6 d7 c/ `8 M+ n
trucks was caused by one of two problems -- misplaced floor# Y# s" k2 J6 K% q1 }* U2 N
mats and sticking accelerator pedals./ @6 W7 c& Z- d- c) X D7 f6 }4 g
He insisted electronic systems connected to the gas pedal
: O. a" ]) c- V+ R, |8 u; ~and fuel line did not contribute to the problem, drawing sharp
# R P% o- c1 [; D3 F8 wcriticism from lawmakers who said such a possibility should be$ J1 f. i% Y I# m/ _( {9 X/ _
further explored -- and from a tearful woman driver who could
0 E* Q) j& o, ~$ F7 o" rnot stop her runaway Lexus.
' ]- r( y) G( C6 A"Shame on you, Toyota," Rhonda Smith, of Sevierville,
) v: B0 W8 p5 s v) b: tTenn., said at a congressional hearing. Then she added a second
3 e. [6 Y% h7 s1 {5 J) m8 R6 H"shame on you" directed at federal highway safety regulators.' N$ z7 }4 z; _9 \2 P* }; @
Texas Republican Rep. Joe Barton cautioned his colleagues4 i2 X: J. O5 r+ S8 q
early in the hearing against conducting a "witch hunt" and said
% W. h" E* Q& }, X, u& [& |"We don't want to just assume automatically that Toyota has
1 Q3 A6 c6 k% I" |' Y& Adone something wrong and has tried to cover it up." But midway
' G- x; c& e2 r2 Dthrough Lentz's testimony, Barton said of Toyota's6 \! f- Z1 W2 y. r/ T
investigation of the problems: "In my opinion, it's a sham."5 w" @( v+ ?* Y) C+ v8 P
Lentz said the company had not completely ruled out an
' m5 ~( l H2 melectronics malfunction and was still investigating causes of, M% g4 I# q; T0 L- t' }
the sudden acceleration. Still, "We have not found a8 p3 n$ b! j. R* ^
malfunction" in the electronics of any of the cars at issue, he
" n! s3 a; b: _$ k+ t7 Isaid.8 {: a# b& O' K
As to Smith's harrowing story, "I'm embarrassed for what# h& a3 l2 Q) X4 B8 A, f1 N
happened," Lentz said. "I want her and her husband to feel safe
+ z. q& J" l1 }4 b; d ^- Aabout driving our products," Lentz said.
# q2 L. l8 o C1 e% o: bThree congressional panels are investigating Toyota's
$ |, h P% Q% ]% \problems, which affect a huge number of Americans. Toyota has
3 S+ n5 P: C8 l2 n- u1 k V1 [recalled some 8.5 million vehicles worldwide -- more than 6
; s. ^' K; x6 h0 n5 t( J1 M; vmillion in the United States -- since last fall because of
! y8 S( L9 H. Hunintended acceleration problems in multiple models and braking8 Y6 R; m' v5 X9 u+ B
issues in the Prius hybrid. It is also investigating steering0 l' D/ M7 Z6 X1 w7 X
concerns in Corollas. People with Toyotas have complained of
/ y6 a2 Z3 w8 mtheir vehicles speeding out of control despite efforts to slow0 @. r- e4 }# w% C' |# F
down, sometimes resulting in deadly crashes. The government has
2 z& d1 ^6 u: \1 d wreceived complaints of 34 deaths linked to sudden acceleration
4 A% C- X9 c! [" `" {; p yof Toyota vehicles since 2000.) S9 L" G: Q, D* k
Lentz, who choked up while discussing the death of his own
+ H! w T1 `: D' n& h0 Nbrother more than 20 years ago in a car accident, said he1 {% R6 s9 ?: |# t- } U( Y2 d' M
understood the pain.5 W2 \1 s' @& q, p
"I know what those families go through," he said.
0 m; g3 u/ ~. a, ~' F# I3 x* KLentz has said in the past that he was confident Toyota's; _$ l* A* |" F* w, k" c! h
fixes on the recalled vehicles would correct the problems.
* y2 x! [- D( Q$ B" r- }But when pressed by Energy and Commerce Committee Chairman
8 O; F9 T8 M( ^) JHenry Waxman, D-Calif., on whether the two recalls Toyota put) Q k8 e# ?* M4 M
in place to deal with the issue would completely solve it,+ U. C5 O, a4 {2 p
Lentz replied: "Not totally."3 a: Q9 i( {. B! A! E8 s( }- _
Still, he said chances of unintended accelerations were) S0 P0 b! K9 V( e
"very, very slim" once the recall was complete. Lentz also said4 @+ p# ^ B- O: E7 }. |! a
Toyota was putting in new brakes that can override the gas$ N. T9 K1 Q+ o8 c$ Y; `
pedal on almost all of its new vehicles and a majority of its
( J% T: u9 a$ u9 G( H( jvehicles already on the road. T6 c& b* z5 `: x4 ~' u7 j
Meanwhile, Toyota president Akio Toyoda, who will testify: p* [/ c! r F/ L+ k+ \( o
before a separate panel on Wednesday, said he took "full' i! V; S/ ^5 x9 u3 v3 ~4 U
responsibility" for the uncertainty felt by Toyota owners and6 J8 V a+ j5 G2 y& m
offered his condolences to a San Diego, Calif., family who were
P* s2 [- K% q5 I3 v8 v; n$ bkilled in late August, reigniting interest in the problems.' t, E' |0 w" p4 S& ]5 a3 p
"I will do everything in my power to ensure that such a. A- J3 s# h! S
tragedy never happens again," Toyoda said in prepared testimony( c5 {7 R, z7 A) f& L, U
for Wednesday's hearing to the House Government Oversight
: V0 B' Z+ ~& G. p! P2 N: H; U/ N4 r. J3 U+ ACommittee. "My name is on every car. You have my personal% A/ @' Y0 t6 b1 N- s! D
commitment that Toyota will work vigorously and unceasingly to
5 X# Q1 ] g" A& }' y) brestore the trust of our customers."' V9 V, G5 Y5 ^, R/ Z& _
Lawmakers heard a brief, but riveting, deion from
6 K5 ~# N# B# i& }Smith, the Tennessee woman whose Toyota-made Lexus suddenly
d% d, x/ r6 [- X; q1 E7 Ezoomed to 100 miles per hour as she tried to get it to stop --
! e- b* Y" l8 m/ w N2 B; v* Rshifting to neutral, trying to throw the car into reverse and: a, u% X, v. h
hitting the emergency brake. Finally, her car slowed enough O" T% T- e: t) W; z4 Q
that she was able to pull it off the road onto the median and
0 e% e( O5 |9 p$ M& gturn off the engine., R& V8 V+ E' Q6 @/ N. U8 e# _( F4 b
Fighting back tears, she described her nightmare ride of
5 [+ ^ A/ n, a% gOctober 2006, calling it "a near death experience."6 k/ I" v2 x6 F; M- P
"After six miles, God intervened" and slowed the car, she. l1 ~; o W9 m
said. She added that it took a long time for Toyota to respond
( t/ H% y2 V, O o7 \" ^! [( Qto her complaints.
. ]+ ^( a; P, J) WIn an often contentious full day of testimony, lawmakers
6 Z* b( f; U% r1 j4 t' [- f# h% [returned again and again to the question of whether electronic
: a/ g( j4 [4 \1 ?2 dmalfunctions may have contributed to the speeding cars.
; v9 f3 Q! c; u- ~" E/ E"We are confident that no problems exist with the electric
1 X' b0 n+ m! M; Qthrottle control system in our vehicles," Lentz said. He cited
) r( f: l; i$ A/ [; t# c0 G. s* @ _"fail-safe mechanisms" in the cars that were designed to shut H! I! H) Y- s7 T3 h" ~" ^) w+ K/ U4 ?
off or reduce engine power "in the event of a system failure."
0 I. o0 E- Q) T, J6 v' RTransportation Secretary Ray LaHood told the panel in
2 P6 x8 |4 K; h- w2 Cprepared testimony that possible electronics problems were
* Q4 o* e* B. p7 abeing looked into by his agency. He said the company's recalls
+ `' P2 Z; P A9 pwere important steps but "we don't maintain that they answer+ V M$ o" v5 A+ Z7 y/ S; s* a8 s
every question."; _: H) o* \+ G$ D( V
Toyota hired a consulting firm to analyze whether6 a$ _* K5 p. t6 p, F. g& w
electronic problems could cause unintended acceleration. The
* h5 J; x1 B. B3 P/ ffirm, Exponent Inc., found no link between the two. But
; _& ]* t5 ]1 rcommittee investigators said the testing studied only a small2 c4 |+ E& K/ c4 Y1 I* n
number of vehicles
: H5 m! R3 w0 B0 Q2 j5 cTracking down an electrical problem can be far more
% M" Q3 B# }& s9 h$ }" D* M' udifficult, expensive and time-consuming than finding a
- I; O* ^ u: |+ }: [4 w! Emechanical problem. Electrical problems can have more than one3 e$ T" @7 d& O2 A/ W8 ?8 z
source, and they can come from inside or outside the car.0 {# p; k+ p3 V
Mechanical problems often leave clues such as physical damage,
5 o6 ~/ `$ V. c" W7 ]* ?/ }where electronic troubles can be hidden in software or leave no
7 E% r+ F8 C* Wtrace at all.
0 }# M2 _, l/ @- Z3 N/ D% f! WHouse investigators who reviewed Toyota's customer call
" ?, Y4 `% I- \6 K$ D7 B# Idatabase found that 70 percent of the complaints of sudden
8 h& ^+ T' @! [3 [% R+ p/ cacceleration were for vehicles that are not subject to the/ j; k# Q3 G- j2 b, {* }
recalls over floor mats or sticky pedals.% L" l; Q3 I" i7 q" c, r, w8 q
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,+ _' D5 t8 S2 F% m& `+ b* C c( w
said Toyota "misled the American public by saying that they and
P2 f9 B+ b! `* v0 L$ ^other independent sources had thoroughly analyzed the1 F8 Y5 U: k! @5 F( ]6 F
electronics systems and eliminated electronics as a possible1 F7 q: I3 l) ^6 o, I; ?
cause of sudden unintended acceleration when, in fact, the only
/ [: z% D' `1 B r, h' j1 X1 Wsuch review was a flawed study conducted by a company retained
6 m. k1 N* C9 M( h! \0 @by Toyota's lawyers."3 m" \: U& }" s0 e; E" q+ L
Lentz apologized anew for the company's slow handling of
3 Y' K+ D1 J, F1 U: K0 s9 ]problems. "We have not lived up to the high standards our
* h7 H6 ]0 S% E' a Rcustomers and the public have come to expect from Toyota," he
) k1 ~2 z% k( o- Ksaid.3 u7 r7 Z, [+ o3 A5 H
"Put simply, it has taken us too long to come to grips with
1 r/ ]* g' b5 ua rare but serious set of safety issues, despite all of our
0 z8 b: R8 ^& ]) N% F. u. ~$ ogood faith efforts," said Lentz, president and chief operating4 q& q& ^5 [3 }- G
officer of Toyota Motor Sales USA. Inc.
/ E- ^5 K' a2 e6 @; F2 C0 LSeparately, among hundreds of Toyota dealers lobbying- s7 g7 B5 I# S
members of Congress Tuesday, there seemed to be widespread
0 F' C" i/ D% ^) x3 lrancor toward a federal government they view as picking on the4 Q, l4 H9 {+ e: ~9 O& H
automaker, at least in part because of the government's. w+ b8 Y% L# l5 p8 V D b$ t5 q
investment of billions of dollars in General Motors and0 B, ?5 `: q( C' m! U* S
Chrysler." ]5 D$ h, b$ B- m6 ~9 i# w
"That's hard for me as a citizen to understand why my tax
/ J9 z8 e+ a$ _4 Edollars are going in that direction," Paul Atkinson, a1 Q# u! V0 H! Q) a. Y
Houston-area Toyota dealer, said at a news conference that also, B5 [; y( L8 M2 W% ]. z/ p z
served as a pep rally for the visiting dealers. "To compete. X/ F* E0 V. Q! B5 D- M6 g; F
with the government as an individual entrepreneur is pretty: D7 d: |3 } n( v5 w# g% R* A; }: ~
tough."
& ]2 O: ^; F! S% J---
4 e2 V! @8 r. ?" ?2 w/ I! f+ }Associated Press writers Alan Fram, Stephen Manning and Tom
: c6 H+ D: w) U6 mRaum in Washington and Tom Krisher in Detroit contributed to2 }) {8 a E) k |
this story.7 F& o6 I' [- r+ T/ ]
2 U2 K; o" a, A( | J, ~ a( ~1 r
-0- Feb/23/2010 21:04 GMT |
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