ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
! M- z; }* R4 Y; `Term: 1 year contract
Hours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010

3 A: \. b- I( w4 oJob Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
* S9 ~/ e) Y. N- G, e' \- P7 d& R-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
! |9 a" Q9 U3 R4 @/ b2 ^# z-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
; g3 i; d8 L  P$ ^* l-Train and supervise volunteers at front counter or reception

8 V1 N( H% M9 [9 w7 s, n4 gQualifications:
-High school diploma or above, two years or more related work experience
  w/ i' t; H7 o/ p: A* [0 G-Exceptional customer service skills, ability to handle multi-task requirement
/ ]+ i  h6 {) A-Works well under pressure, ability to work well independently as well as in a team
; @4 g) E1 j! p$ S! e* q" ]" d-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check

- g; }- N+ @( q5 u3 TDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
7 P! N8 c) w( P8 x& dNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.