ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

- \8 U4 x2 [; r9 V# [: |& bPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
) d& J0 C: @3 g- NTerm: 1 year contract
Hours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010

Job Description
( h2 K% J; c0 I-Answer multi-line phone calls professionally, politely and directing the calls correctly.
0 u! k$ U8 U2 H) n) P-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
! t+ t( a0 U& L* d+ ]' o3 G-Reports to the program manager and provides clerical support to all members of the ISP team
6 D$ f. ~/ H, B+ n: M5 k-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
2 F; J5 l! l% r0 e' }+ e  X-Train and supervise volunteers at front counter or reception

1 L2 A" W- e$ v( yQualifications:
+ M1 A3 R- Z0 I8 Y# q+ D-High school diploma or above, two years or more related work experience
. c) K& z8 _0 s% d4 r1 \-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
0 K1 ^$ ~! |3 J! H9 \-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
7 k6 v8 K& g7 \" a" A# N: q  H-Requires police security check at the expense of employee and child welfare check
/ n+ r7 T# `  r$ V) U0 [0 |
Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.