ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

1 m) F" j) Z; }# VPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
5 l$ I6 T" k" mTerm: 1 year contract
; v4 L7 |' I+ RHours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010

Job Description
1 g, a1 n$ `! I( o-Answer multi-line phone calls professionally, politely and directing the calls correctly.
9 P6 \8 k1 O6 d) M7 ^, ]) n$ U-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
% H% ^* f6 g! |! V-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
; I- _2 o" t* Y* r-Train and supervise volunteers at front counter or reception
$ _& P5 v' o1 ~
Qualifications:
-High school diploma or above, two years or more related work experience
4 D! |3 ]: y1 H0 `6 e1 t: @-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
9 r& U5 E, x4 `8 j; ^/ x-Requires police security check at the expense of employee and child welfare check

$ C7 ^" J" ?5 U* `/ W1 DDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
8 G" P' e8 ~2 Q5 x2 nNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.