ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
) I  v. v  R4 V& MHours of Work: Part-time: 21 hours per week
5 N- r5 i. \" K. Z0 p! k5 ?) SClosing Date: October 5, 2010
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Job Description
% O+ _2 i/ {$ G0 |+ t# ^& S-Answer multi-line phone calls professionally, politely and directing the calls correctly.
# _3 l4 Q/ d. p4 j! I) X; V0 ^-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
( t* U, J- ?4 u) }# L% i-Train and supervise volunteers at front counter or reception

  q$ k+ d5 l8 ^2 t8 T8 L- ]Qualifications:
-High school diploma or above, two years or more related work experience
9 ]3 W4 {- a1 a/ k; g5 [-Exceptional customer service skills, ability to handle multi-task requirement
: P; f* g& ~, a% E. u6 W-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check

Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
! J+ L; c2 S$ @7 d# C3 vNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.