ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

2 ?! }% \5 ^1 }" k) [7 R0 lPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
5 R! i2 O9 c6 t" `. V, z6 v: ^7 tTerm: 1 year contract
Hours of Work: Part-time: 21 hours per week
: O. d  u% O1 p4 m2 x/ MClosing Date: October 5, 2010
$ Z9 o% I+ U1 L, m5 o# {
Job Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
" E2 @  e4 t9 L$ s% Y7 o' j-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
* a/ p; T: P# L. X0 n. |-Reports to the program manager and provides clerical support to all members of the ISP team
. h, w. r  h7 o6 W-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
  G2 @+ N( y' w! d% l9 r-Train and supervise volunteers at front counter or reception

, ~3 K8 |6 k6 A+ p: ]6 P* i% B# NQualifications:
% [+ v2 D4 x% {  i# i-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
" ]5 |3 T6 b) ~* G* s-Requires police security check at the expense of employee and child welfare check

% X) m/ z' [8 `1 TDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
+ ]/ o7 g& H& \$ g/ ZNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.