ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
: v0 Z! B7 D9 o: G% BTerm: 1 year contract
Hours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010
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+ }4 L& R# t( gJob Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
5 H8 e+ T; v' ?2 W9 D-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
+ f6 k  _* L  K: Q) Z-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception

Qualifications:
4 J6 C7 M0 }3 K! B/ G# E+ H-High school diploma or above, two years or more related work experience
; n" J2 H0 i9 u7 t, `1 v5 e* c! |* @-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check
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* L8 I) q( O  J0 FDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
1 l: ]" ?) r6 x( [9 RNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.