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Position: Hotel Front Desk Clerk (NOC 6435)
! {# H2 S5 h P' lCompany: Delta Edmonton South No. 2 ( ~- D* c) R/ Q
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
/ s+ V( ~+ l7 n0 e( y1 K+ vWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits . i6 h6 c( k: S( j! S0 g
Vacancy: 4 ; W6 D5 b3 x/ _* m( G
. V. _. W( ^) n0 tJob Description: 6 |5 ^& h& ~8 M
- Checking guests in/out + E ]: x4 a( o3 D5 X& W
- Answering guest inquiries regarding hotel services6 }3 I& `& Y- _3 b2 [, z
- Provide information about services available in the community and respond to guests' complaints
: c* ]9 q+ [, @8 A. u' N Y7 I0 j- Answering telephone calls and handling/ balancing cash ) j5 Y n) T( O+ ]
- Balance credit card machine
E/ w, @9 V9 k- Maintain an inventory of vacancies, reservations and room assignments $ t; c4 H0 t7 @5 A6 W) K5 {0 p- A
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
; e ~) n" c S2 B- Present statements of charges to departing guests and receive payment& h1 [4 i4 }; P+ m, A. C
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards $ Z7 R9 M7 o, `+ q( a D1 u) m
- Perform other duties as assigned by Assistant Managers
1 \6 a5 M B; e7 hSkills/Requirements:
* q1 p# O2 F& L: Y- V- Completion of High School
% ` P1 r/ k7 g6 u3 g- Strong English communication and interpersonal skills 9 ^$ T) ?' y! ]- n+ b3 C0 ^) d; }1 B
- Good computer skills
: J3 C1 Y. v* B6 u- Must be able to work with minimal supervision in a high pressure, high volume environment
8 J' ~/ ?# z# T- Minimum 1 year experience, strong guest service skills " s8 v7 f8 y$ T) @2 J) b
- Ability to work night audit shifts and weekends
! v6 L- s6 B$ ^, L6 |8 {- Emerit professional certification for front desk agent is required 1 g9 @9 ~$ K8 w! h- W! W& J
/ g! q7 Z. Q2 k% n! |) D2 ~, G! C* d/ L2 s
Please apply in person or send resume by fax: 780-434-5298
: w7 `1 r6 z2 _7 y6 nContact Person: Heidi Crites 2 D5 z* y* q6 m8 L" w- q
Title: People Resources Director |
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