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Position: Hotel Front Desk Clerk (NOC 6435) 3 p! v" b M/ K) O6 @. q9 s
Company: Delta Edmonton South No. 2 7 a3 W7 U' k9 Q/ R. c
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 ; y/ d k F1 ~9 D& {) W9 e! V, h5 O
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits 6 x$ {. d/ j0 p% i, O. V
Vacancy: 4 * L5 g( I& m. r* D2 z5 g
$ O, z6 P1 q, b; v
Job Description:
! K1 d8 e- a) l, q$ i9 p- Checking guests in/out 1 r5 G/ o0 [ ]; I5 t$ W# T4 p2 K
- Answering guest inquiries regarding hotel services
1 W6 T* I5 c) ~- Provide information about services available in the community and respond to guests' complaints 2 g' ^) J1 V9 T7 z2 v( T
- Answering telephone calls and handling/ balancing cash
* }0 G! h$ o; c6 a9 U- Balance credit card machine ! a+ k* h; D% L, @, N
- Maintain an inventory of vacancies, reservations and room assignments 3 I' U0 Y2 Y' o4 f
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
7 M, s$ L' t. z6 S: D- Present statements of charges to departing guests and receive payment% H( I' |- N0 u
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
7 i! g6 F9 P- k g' U- Perform other duties as assigned by Assistant Managers
! z9 C$ S( _2 ~; ZSkills/Requirements:9 l( p4 K+ O6 w* h3 O
- Completion of High School B# H" y4 C8 x( u j
- Strong English communication and interpersonal skills
& z# g" j# C2 A+ K& h- Good computer skills
8 e& _3 e- T0 F/ U1 W) p- Must be able to work with minimal supervision in a high pressure, high volume environment
3 `) M$ C" O2 b: N1 e- Minimum 1 year experience, strong guest service skills ; ~" U/ C) @& V3 ~/ h
- Ability to work night audit shifts and weekends ' m) u1 j/ I+ O7 ^$ }% Z
- Emerit professional certification for front desk agent is required
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# q; M$ E* @' }& M2 N' jPlease apply in person or send resume by fax: 780-434-5298 ; j$ M, l; d) ^$ ?( g- S1 f
Contact Person: Heidi Crites ; Q6 @5 Z6 E5 ]
Title: People Resources Director |
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