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Position: Hotel Front Desk Clerk (NOC 6435)
5 @8 p: \) J* q! ]Company: Delta Edmonton South No. 2
4 k) c. b( R# G7 h7 JLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
+ q! o& V9 {) Q+ U5 ?% j% eWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
- ^* d2 |8 _6 ^9 A. _Vacancy: 4
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- m4 H6 P8 c. X- L' ]4 O* w: eJob Description:
; m: s) h8 D: h+ l, P- Checking guests in/out 5 U. j6 _# _: G) l9 ]# T0 `% W3 a1 |0 v
- Answering guest inquiries regarding hotel services3 f d2 R1 p6 G* ?
- Provide information about services available in the community and respond to guests' complaints 9 f# i/ u- k8 P! |: `0 x( l
- Answering telephone calls and handling/ balancing cash
6 @2 n" R4 j" b- Balance credit card machine 9 r7 T2 Z. Q3 ~/ e
- Maintain an inventory of vacancies, reservations and room assignments
% F% T. n f }& W! O4 `" n- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems $ m8 ?% c. U2 T3 o) b
- Present statements of charges to departing guests and receive payment
( k7 v0 t4 [! q. E- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
: H2 |# j8 }1 b3 R6 x( v/ x# g- Perform other duties as assigned by Assistant Managers
! |0 m4 C) b; r8 q3 uSkills/Requirements:
% D7 e' y5 Y4 ~( N4 c' G7 x# s2 P- Completion of High School
; s, W! G* G& h3 x* x1 Z/ Z+ }- Strong English communication and interpersonal skills 2 @7 P1 T4 t/ E7 R5 x, R, S
- Good computer skills ' k; V3 d. Q" N* r! @9 G, p
- Must be able to work with minimal supervision in a high pressure, high volume environment3 L( x+ j% h& j2 j5 d2 T* I; L# {
- Minimum 1 year experience, strong guest service skills
L# `# v5 S, l( P- Ability to work night audit shifts and weekends
' o. o6 T- a- H' j" G1 t- Emerit professional certification for front desk agent is required
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Please apply in person or send resume by fax: 780-434-5298
9 u1 C: k* o# T, V/ M! r5 S6 G& gContact Person: Heidi Crites ! _/ k' z2 O/ `
Title: People Resources Director |
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