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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435) 3 z5 N  s- f5 p8 R$ Y8 N
Company: Delta Edmonton South No. 2
; P- r$ x2 }  K' ?Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 & V; P0 Z* U# ^! o. S( K/ H# D; h
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            * L7 r, i+ U$ }3 I0 M2 y
Vacancy:  4  & Q, e. J/ D1 Q/ Q0 B- e

4 ]. {  {6 t' c3 W2 XJob Description:        9 _$ s6 E# L; n- Y1 Z+ Y
-        Checking guests in/out
5 @6 y& ~4 z9 \) _) S8 W4 ]# e-        Answering guest inquiries regarding hotel services
6 Y6 N3 Y& V( d-        Provide information about services available in the community and respond to guests' complaints : r7 O# m- ^- G7 A1 N
-        Answering telephone calls and handling/ balancing cash
4 i, n* Z" d0 g, v% a7 \' X$ A-        Balance credit card machine
, W, f0 D1 ~) Y2 d. U: }-        Maintain an inventory of vacancies, reservations and room assignments - v  q: C2 e- U# n' }  \! t
-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems 2 d0 z: ^0 X4 h! Z3 k% Y
-        Present statements of charges to departing guests and receive payment
/ f8 g: v& n9 R2 B' t-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards $ j- m7 d+ ^3 R$ X
-        Perform other duties as assigned by Assistant Managers
  w3 V0 H' J, m1 d/ B$ G  {  lSkills/Requirements:& |, N' A+ p/ K& f$ Q3 N2 w
-        Completion of High School+ V9 K3 q" W2 x9 ?6 z
-        Strong English communication and interpersonal skills
" S, I. c7 {& N3 _-        Good computer skills     + B3 Y) \& {% U' K
-        Must be able to work with minimal supervision in a high pressure, high volume environment
6 G8 W/ d$ `- \1 y9 k* a  _3 e3 }-        Minimum 1 year experience, strong guest service skills
" M/ p% L0 f8 h" n-        Ability to work night audit shifts and weekends ' I4 |! D- r& j: |
-        Emerit professional certification for front desk agent is required  - u8 V& s* e9 k) h( Q4 @0 L

; ~: c# j) J! r# u, ?! {1 K- x0 f2 `5 p
Please apply in person or send resume by fax:  780-434-5298  
0 H2 L! \5 ]. I$ q8 E0 ]& t; ~Contact Person: Heidi Crites  ( H7 Y8 G- m* G) U& D) C% w- ~
Title:  People Resources Director
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