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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435)
5 @8 p: \) J* q! ]Company: Delta Edmonton South No. 2
4 k) c. b( R# G7 h7 JLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
+ q! o& V9 {) Q+ U5 ?% j% eWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            
- ^* d2 |8 _6 ^9 A. _Vacancy:  4  
9 L5 f0 n2 ?% k) A/ l" _
- m4 H6 P8 c. X- L' ]4 O* w: eJob Description:       
; m: s) h8 D: h+ l, P-        Checking guests in/out 5 U. j6 _# _: G) l9 ]# T0 `% W3 a1 |0 v
-        Answering guest inquiries regarding hotel services3 f  d2 R1 p6 G* ?
-        Provide information about services available in the community and respond to guests' complaints 9 f# i/ u- k8 P! |: `0 x( l
-        Answering telephone calls and handling/ balancing cash
6 @2 n" R4 j" b-        Balance credit card machine 9 r7 T2 Z. Q3 ~/ e
-        Maintain an inventory of vacancies, reservations and room assignments
% F% T. n  f  }& W! O4 `" n-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems $ m8 ?% c. U2 T3 o) b
-        Present statements of charges to departing guests and receive payment
( k7 v0 t4 [! q. E-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards
: H2 |# j8 }1 b3 R6 x( v/ x# g-        Perform other duties as assigned by Assistant Managers
! |0 m4 C) b; r8 q3 uSkills/Requirements:
% D7 e' y5 Y4 ~( N4 c' G7 x# s2 P-        Completion of High School
; s, W! G* G& h3 x* x1 Z/ Z+ }-        Strong English communication and interpersonal skills 2 @7 P1 T4 t/ E7 R5 x, R, S
-        Good computer skills     ' k; V3 d. Q" N* r! @9 G, p
-        Must be able to work with minimal supervision in a high pressure, high volume environment3 L( x+ j% h& j2 j5 d2 T* I; L# {
-        Minimum 1 year experience, strong guest service skills
  L# `# v5 S, l( P-        Ability to work night audit shifts and weekends
' o. o6 T- a- H' j" G1 t-        Emerit professional certification for front desk agent is required  
7 l' g* n% }! }2 t$ f3 u
6 _& M# l/ J  x' X1 l$ K& C. }) m  x( v/ Q$ \
Please apply in person or send resume by fax:  780-434-5298  
9 u1 C: k* o# T, V/ M! r5 S6 G& gContact Person: Heidi Crites  ! _/ k' z2 O/ `
Title:  People Resources Director
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