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Position: Hotel Front Desk Clerk (NOC 6435)
. c' U1 t, N) A5 v6 W RCompany: Delta Edmonton South No. 2 - ^! B; R# q& H$ X
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
9 q8 ]! m1 O, P) v3 l6 l3 }Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
* g! e _& |' G: f: w' V& J7 ]Vacancy: 4 " U# g( j! T* t l6 i" ~& _
* ^! S* ~# G6 a- W9 e ?+ w- FJob Description:
) r. L( i8 K- F7 F+ h- Checking guests in/out
* G# H* ~5 _4 M- Answering guest inquiries regarding hotel services
: V# n, Q* g, ~. R1 \) R- Provide information about services available in the community and respond to guests' complaints
: N4 t6 { i! S- Answering telephone calls and handling/ balancing cash . N6 h! f* j& t
- Balance credit card machine
& X- z* S' w- L# G- i$ b# n4 p- Maintain an inventory of vacancies, reservations and room assignments
2 ^) _) n0 P$ [: A- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems , a# y" p" A) _' @% E0 N
- Present statements of charges to departing guests and receive payment3 e- ]( a8 D$ e8 [* @
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards . G+ k$ {# l6 \* x3 [$ c
- Perform other duties as assigned by Assistant Managers / j" w2 \ e, V: J: b2 U! P
Skills/Requirements:
0 ]$ N8 y5 K( [# F) x- Completion of High School
# \- W. ~* j: a5 k- Strong English communication and interpersonal skills 0 P& D- U+ I9 U3 y4 C$ o6 t9 g! I
- Good computer skills
$ b" ?; L+ V+ ?+ o' }- Must be able to work with minimal supervision in a high pressure, high volume environment
# |; A- [$ t2 o) x/ @2 ~) n- Minimum 1 year experience, strong guest service skills
4 {* S7 f! Q5 D) Z' e- Ability to work night audit shifts and weekends ! E1 y8 P1 u/ a9 m, W$ ~
- Emerit professional certification for front desk agent is required ; Y5 j- ^% F/ n Q. }; p% t
+ g l9 m/ B3 b2 t n- z2 H3 k* m! e) d1 B& M
Please apply in person or send resume by fax: 780-434-5298
, I* j+ V2 J6 P7 W9 `# UContact Person: Heidi Crites 5 y( h: o; X* _: X% c( {& J& r+ M1 k
Title: People Resources Director |
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