Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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! n6 d  n( H& Z* [- a, K" v3 UJob Responsibilities:

( `9 i4 N/ f4 @! IOPERATIONS
3 K: j. M$ _6 A•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
/ ]5 Z5 U# G/ S& P* O3 \" Q•        Assist in development and implementation of policies and procedures for volunteer services.
7 g9 D: i9 u( Z, D•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
% P+ a; F& N7 b•        Develop and implement a comprehensive volunteer recognition program.
0 ?# O  J3 u+ n/ m6 }# D/ T•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
. y7 y4 x) j: |6 @3 g. D•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

- R9 ]: u; @6 t6 lSPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
9 c) O  m% ^( J* Z' z: d# N3 _•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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2 w7 M8 h) O( C2 x, s# pADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
. c$ q8 m6 p2 o  p  p7 j•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
7 X. U# m  s) y7 Z4 t) u. s  U! @•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
( h+ i( `" r8 f. r' _9 ^9 B•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
. H. d; \: P% [1 o3 H) a$ A•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
7 J0 E' g. ?, m2 Z) e  I•        Prepare a regular monthly program report


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FINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

) i2 }# H4 Y: h( Y9 F( D. H- [INTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
. C0 {6 u+ b8 u! Z4 m7 D& u; V7 V•        Attend external functions such as volunteer fairs, trade shows, and special events as required

6 k; \% ]3 A! x* Y6 lQualifications:

7 @7 [# \3 P  \4 h+ S  e•        Minimum 2 years experience in Volunteer Coordination
9 I' U& M) _( G1 I  K•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
- a( I  ~2 }4 C  Q•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
6 J% t- ]9 ~1 N5 w; M4 ?" g•        Ability to work in a team-based environment, with cross-functional work teams on projects
& G3 R& ^# `% ?, J) W3 P•        Sound judgment and ability to maintain confidentiality
2 ~* w' D' \& E0 ]8 l/ V) ?•        Knowledge of Raisers Edge software would be beneficial

" L" t' `+ ?* AHow to apply:
2 {/ O( Z8 T/ f0 R8 W: KPlease submit all resumes to the Recruitment Coordinator:
# o% t/ F# a5 u0 o% cEmail: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
Application deadline: October 29, 2010