Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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Job Responsibilities:

# x9 P3 t6 d- X* c3 NOPERATIONS
* r( s5 K+ N0 s4 k5 C6 O) b•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
9 e# _( |  Q( Y( P9 m' I& Q•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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8 J4 Q1 G( t9 e. ^SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
' U8 f/ l8 g. e7 }•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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ADMINISTRATION
2 L$ B7 i" `7 }& P, t" j' g. N: t•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
1 K, z4 D) O& o+ r9 L•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
6 l/ o. k& `# t: {/ o/ G8 A•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
9 F/ n$ ~# P( u% i" e2 @•        Prepare a regular monthly program report
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FINANCE
1 i2 L0 d/ e5 j% A" i; l  K•        Ensure the program operates within approved budget and be familiar with potential variances
; N4 Q; m8 }% l( x, @•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

  j, t: G+ W1 A8 y2 c* h$ P  T- f3 uINTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required

& q: e) e  I3 \: F& N! v0 _7 MQualifications:
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+ o2 @$ ]% A7 G" X9 X/ v( T•        Minimum 2 years experience in Volunteer Coordination
' y8 a6 s# O& u8 l, U1 |! j5 @•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
; p, L4 C( F0 V7 s# P•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
, K3 R9 I) t7 D& s•        Knowledge of Raisers Edge software would be beneficial

# R5 ?* B& K" r0 n" cHow to apply:
3 F6 J1 z6 `- o- r" r/ xPlease submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
! e$ y* R" B' M6 l, B. ?9 w# I7 ~8 PApplication deadline: October 29, 2010