Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

Job Responsibilities:
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5 Q' M. T1 K- q/ S/ z0 ROPERATIONS
: Y6 U% }* C$ i•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
' W! t& M9 B! x" a5 L•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
$ x% J2 e2 R' T  P7 S•        Develop and implement a comprehensive volunteer recognition program.
) K! v/ |& _. [* D, J6 o•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
) G% `% S* }  ?•        Identify and implement best practices in regards to volunteer development.
8 d  Q, ~0 U0 h. i5 J6 Z•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

SPECIAL EVENT PLANNING
. X! s. o4 S/ D5 c3 B•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
" P' e0 i9 r+ r+ n- ]* y$ M3 B•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

ADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
4 T0 q$ ?) F! E) T•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
7 b. {: m7 w3 G( E•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
3 M) p& \9 M# j& i•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report

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- \) \: ?6 O$ }# B6 b7 f2 F- I) oFINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

& H& h; e9 _) d& B, |INTERNAL/EXTERNAL RELATIONS
# ~1 T8 b. \. T! P•        Act as liaison to the Y-Knit group of volunteers
5 C: W, n' Y1 K6 M•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
2 E& K2 F4 z6 D# A( ]/ [8 T•        Attend external functions such as volunteer fairs, trade shows, and special events as required

/ i# t9 d# l5 W' B  U0 h! fQualifications:
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•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
$ P( ^+ H' K: Z9 u•        Demonstrated superior volunteer supervision skills
: T- H! ^& p& E•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
5 @7 z& y3 P7 z•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial

How to apply:
) b: s/ a  ?+ ]5 E& k' Q' ePlease submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
% g+ E6 h( _4 w1 F& ]5 [Application deadline: October 29, 2010