Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

+ V9 I8 q, |- l* L" P! q+ mThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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Job Responsibilities:
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OPERATIONS
" V6 X: f  I% L7 i2 H" L•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
' V8 |1 R& {. Z- Y•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
' k* O9 j( X) _/ H4 Q# ^•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
2 g( D  L  A' v. z•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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: h2 D' ^: Y- L5 c. d  jADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
: E! ^8 ^3 L/ {•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
: T" s4 r$ _" m0 H•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
# Q5 Q' ?  G! |2 @•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
% W+ z& ^' H9 ?& a0 M•        Develop resource and orientation materials for Volunteer Services
$ _& w' {( M2 D! D( Q•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report

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FINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
4 x  r7 a4 w  z, x6 U+ ]•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

INTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
9 ?0 U2 I3 ^5 Q& f•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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0 O% c4 O. P: x, t- @Qualifications:

9 f! @& w" B! R# J* t5 Z/ H•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
; [" g) l) O% }2 w•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
5 v9 C' D  x5 z•        Ability to work to meet deadlines and to work under pressure
5 T% f5 t! A" ?6 \6 s•        Ability to work in a team-based environment, with cross-functional work teams on projects
/ D  |( K: z5 s  ?' d' Q•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial
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How to apply:
2 y' R2 o% e* P. e- B" GPlease submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
Application deadline: October 29, 2010