Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

  f+ N, f. _- B* _2 _& [' qJob Responsibilities:

' G) l. g! \8 H+ ZOPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
( x0 s1 L  u& z! J% P2 v# j7 C•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
. p& A, f& M- ~4 b1 U•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
% ^; x: Y3 j  {, Z8 z8 k6 c•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
$ O, F2 a: d( P2 Z•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
3 C0 J+ R& F0 ]7 }: s* Z# E•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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5 T( W. ]; d4 [4 m9 R; RSPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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! z9 K0 w$ E; D/ T4 SADMINISTRATION
2 w! e7 [8 [5 f( F2 q•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
  a6 A* t7 `; T+ w•        Provide feedback on volunteers’ performance, as appropriate
" s8 z, [/ I. w3 U•        Ensure Human Resource policies and procedures are adhered to within the department
! r* t# s5 D7 O0 _% o# r•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
6 Q5 K1 I  V. |( m3 a•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
9 x; [+ B. X. Z! k- @•        Prepare a regular monthly program report



FINANCE
* y+ H) C# n5 ?, I•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

6 C% Q) i" A! n; o4 eINTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
) Q) ^5 ?6 T; f$ c: Q) P# ~' R•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required

. M, P0 N- w5 C# k5 {$ ?& _Qualifications:

" V( y! |- y' B; Y% B8 I•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
$ R8 `. u; F/ z8 ~/ x, a•        Collaborative working style and excellent interpersonal skills
7 g' ?0 w% Q. X•        Ability to work to meet deadlines and to work under pressure
  l# e" j" d4 S$ i0 n& D•        Ability to work in a team-based environment, with cross-functional work teams on projects
1 B7 O- Z' S( x# P3 s" i•        Sound judgment and ability to maintain confidentiality
- a" F8 V; F. h% w" h•        Knowledge of Raisers Edge software would be beneficial

How to apply:
3 Y  P( U0 t9 n9 IPlease submit all resumes to the Recruitment Coordinator:
% a3 V' {( X  P/ j4 z5 bEmail: recruitment@ywcaofedmonton.org
2 E" X  G5 {9 P3 B. O, k# @Fax: 780-425-7467
# I( e9 c  b3 T* @0 h/ K  ^. JApplication deadline: October 29, 2010