[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
* V  Y$ ?. [1 S6 Q* {7 y: Z* q
( D/ Q2 b" W$ [0 I/ [Position Title:  Receptionist/Immigrant Services Worker
: b6 {! S6 c) {Hours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately
8 u. e+ Q: d/ y1 M, e5 m( |" ^
Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
/ B- M4 ~+ q* l2 L0 d4 g6 G
Key Responsibilities:
5 F0 p, Y/ v' L5 e9 A•        Answer incoming calls and route calls to appropriate person
% A$ R. I$ `1 k2 y. s& \  b4 g•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
  P) M; r3 M$ k6 T% ~•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
% T/ m; t$ N4 n1 d2 D5 b/ a5 F1 r•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager

Knowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
9 O7 H0 |4 `' |( n9 Z7 ~% ]5 c' l( v•        Fluent in Mandarin and Cantonese as an asset
2 d& M/ F1 U' Y2 s- ^3 X/ C•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
% s/ l7 o' S' X- Z4 i* a4 R$ ~5 R•        Ability to work effectively in a fast paced office environment
  a, o. i  W  l! W•        Knowledge of immigrant services
) S$ C) I1 P. F  F2 p
, x- a2 g! @8 c* O4 ?Qualifications:
•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision

+ ^: P% x& W0 w# UPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
; {0 t9 J  f# y1 T  O+ [+ dNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
2 K* z3 {1 I+ }2 {, c& c% y  u+ J

ASSIST

招聘已結束。
Hiring Closed.