[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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Position Title:  Receptionist/Immigrant Services Worker
3 ~, P* d, I& C+ M# GHours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately

- C+ m3 }& l1 u) G/ d. aPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

- E4 {( m; [2 L6 R" z) ?8 z  v0 zKey Responsibilities:
4 S+ X8 e  v( F; s•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
- L3 m9 t- h0 Y; s' d1 [8 x3 {, |•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
" h9 @8 M6 E, }( V6 \/ w; X5 X% Q•        Maintain and update the information boards with upcoming events
- d. i" u7 d/ i•        Assist the ISP team in reminding clients to appointments of workshops or other events
; \" T5 e" ]3 D+ m8 U5 i5 q/ Q•        Keep the reception area tidy and clean
/ t5 ^: S# R- ^' a% O, G•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager
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" T$ @/ C6 A4 L+ _& mKnowledge, Skills and Abilities Required:
( D3 c' N' g9 ^2 `9 `) p" ?•        Excellent communication (verbal and listening) on phone and in person
; J& [' z% M( C0 R1 t. X•        Fluent in Mandarin and Cantonese as an asset
, f0 T, A2 e) n- _) J; e% p; |•        Good English writing and oral communication skills
5 B0 h3 G, ?) p•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
$ T8 y/ D$ F0 W( W( _% @3 [•        Sensitive to the needs of immigrants with multicultural backgrounds
9 D( d7 J/ b1 Z7 X  i0 P•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services
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Qualifications:
2 H. u7 y+ Z% L9 a4 E: F4 c•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
% ^" g. \, h3 q3 D2 O) G•        Ability to work well under minimal supervision
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" Q; H3 ?% k6 X. J$ r! E7 SPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
9 L; k' W8 V. @/ B, oHiring Closed.