[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
1 d' `8 n; I" M3 k; J0 }8 v2 r* B
- v. ^5 ^2 d  |8 YPosition Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
/ @  r5 {4 N: h/ P$ v' K, YAnticipated Start Date: The candidate is required to work immediately

* B* ?  m6 ?/ p0 _' C3 _Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
4 Q  f  q- E% {( b! j6 O% `& _
; ]- ]! a4 f9 yKey Responsibilities:
•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
. m0 P- d  V/ K1 ]0 |3 Q5 f6 x7 i) Y' i•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager
& m' i* C' t; G. b5 O$ F; s0 h5 A
Knowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
3 k; X7 e& k$ i: k9 s•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
) s5 c0 E7 w  a4 }•        Ability to work with newcomers and general clients
- F/ q& I$ c" @* Z6 o•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
/ Y) r; A& G8 U- X0 V' ?7 d•        Sensitive to the needs of immigrants with multicultural backgrounds
5 H# ?' \6 u8 T$ C% e•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

Qualifications:
4 K6 f2 Z) b- h•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
: E- H  q- @8 y•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision

Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
' G- `; ]- @3 k% b. @$ C+ }+ H  E2 O

ASSIST

招聘已結束。
/ g! Y6 E! g9 b( g  J3 P+ \Hiring Closed.