[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

Position Title:  Receptionist/Immigrant Services Worker
/ r0 Z( p9 S3 ~) t3 B) @* iHours of Work: Part-time (21 hours per week)
" }+ |0 i; c( n3 k- wAnticipated Start Date: The candidate is required to work immediately

& ]/ T$ g" C0 H$ h' f& tPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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2 x5 W4 a0 q7 j+ U" V6 kKey Responsibilities:
•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
* M' {. ?8 D" o; ], I•        Order and maintain office supplies for the front counter
8 ~8 \7 T0 P% l( u# f2 D3 ~•        Perform general clerical functions such as photocopying and faxing documents
, a: t) A( h7 ^. m•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
8 R7 k$ Q; O# i# \, ^3 Q% C" C•        Maintain and update the information boards with upcoming events
6 z8 F8 r; ], ]5 V9 a6 F3 d•        Assist the ISP team in reminding clients to appointments of workshops or other events
6 b( _% ?$ B5 X! O•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
* P  u* U7 i- l•        Perform general office duties as assigned
( T5 i: u8 F* u( h7 z% N•        Report to ISP Program Manager
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Knowledge, Skills and Abilities Required:
* ?$ y- J* A4 M* S•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
  Q) i+ V8 I) C* X•        Ability to address multi-task and set priority appropriately
9 M0 f: \) ?0 c4 ]- f6 @& |•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

( H- v6 x+ l0 z* _Qualifications:
•        2-4 years of office and clerical experience
6 {( Q9 ~# X5 n# ]0 ^•        Receptionist or customer service experience in a fast paced environment
8 n$ y4 Q4 ]; v' V" k! ]•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision

Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
* D# |, `( d' ?* k' C0 WNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
Hiring Closed.