[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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' u  U5 R8 A6 Y; S  m5 bPosition Title:  Receptionist/Immigrant Services Worker
7 y8 B$ Z; D# ?/ H0 _$ U* T" IHours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately
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Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

Key Responsibilities:
8 l7 r( f) E( Z/ @9 x4 J6 G•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
7 Y! F8 I! n/ A* @5 r•        Welcome clients and direct them appropriately
  Y5 t9 T1 H. {3 M/ B% X% i•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
0 H8 K; D% p, X•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
0 P; B; x3 t! t; m$ R•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
•        Perform general office duties as assigned
% L+ w9 j. Z; x; X* t•        Report to ISP Program Manager
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Knowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
# @  C( X( _0 v7 T•        Fluent in Mandarin and Cantonese as an asset
& f% L$ X# J. V: v' p- J$ R1 W•        Good English writing and oral communication skills
  B  {/ V/ ^8 e; p•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
' c# {  c+ @- O! d) B7 }, u•        Ability to address multi-task and set priority appropriately
+ M6 C  k7 Z; a6 l: ]' g* u•        Sensitive to the needs of immigrants with multicultural backgrounds
! \% P/ O' z0 S" E" j•        Ability to work effectively in a fast paced office environment
9 X; ?/ d+ Y, P5 Q. E2 O/ G•        Knowledge of immigrant services
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6 E: \' b8 F" h" d! mQualifications:
3 Z; P* ^( `, m0 c# Y•        2-4 years of office and clerical experience
" d' F0 ^! I6 R•        Receptionist or customer service experience in a fast paced environment
: ^0 g' o5 X0 o•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
3 J( O8 `% F0 |8 s+ b% aHiring Closed.