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Key Responsibilities:% [! D) l K& ^, u5 C( m
• Greet and qualify customers on the phone or in person with the view that the end result will be a new resident.
$ ]0 P- I/ U/ Z# ~1 |' c* N' f U• Post advertisement
: C( I# B0 {( k$ A• Answer phone calls, and respond to email and walk-in rental enquiries.
* o o0 A1 c9 v0 b7 c• Process applications for prospective residents – ensure credit information, landlord and employer references are correct and complete.
( q1 I) ~7 I% ]2 D! D) \• Schedule and complete suite/house showings with prospective residents.& r5 f4 n% I) w* E( r# ^3 Y
• Enter and set-up guests and new residents in a database.
8 ^! c' L2 ^& v8 W9 y. E- c" ?• Prepare move-in files and ensure all appropriate documents, cards and keys are enclosed.
, [+ K% }9 q) M: |3 Y• Schedule and complete move-in and move-out inspections with residents.
: k) b2 [/ D9 b+ t) s, W: Y• Perform route inspections as required.
2 ]' ?4 s' r4 Y; x1 E7 B t• Assist the Property Manager in administrative tasks as required (security deposits, leases).
, ^% ~/ `4 q) w! D& S: n3 X7 `• Ensure compliance with the Residential Tenancies Act in all procedures.
: Z0 d( K; ^4 X; I• Execute all work in a safe, professional manner in compliance with Occupational Health and Safety Legislation.- t) E& k. ^& C+ G
• Ensure local, provincial and federal laws and regulations are being observed within the community.
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Required Skills & Abilities:
X+ ^% A' O- w G& ?8 p' R7 V3 ^• High school graduate; Post-secondary education is an asset0 B2 Y; L5 ~3 ^. m4 i
• Two years relevant experience in sales, leasing and/or customer service is preferred
4 L' _! t9 K( M9 V5 ^$ P8 x• Proficient computer skills and knowledge of Microsoft Office (Word, Excel, and Outlook)/ l! ]$ X/ H5 ~
• Strong interpersonal and organizational skills
, G- o" w0 ?& n/ _- a p( j$ R• Exceptional communication ability, both written and verbal
N8 t$ S# `. t6 X* p• Must have own vehicle and valid driver’s license; N/ {% T. ]" Q8 L- y# k
• Proven customer service and resident relation skills* m6 X( l$ L5 ^2 X! t3 p, t
• Must be flexible and willing to change roles or responsibilities as required
! U$ l' Z0 o/ U ^% j• Security clearance required upon offer of employment
* h3 M3 ]+ Q# ~2 r9 i• Must possess a sensational customer service philosophy
6 o$ y& s0 C0 P7 Q7 O+ ?& O8 a• Highly organized, results oriented and ability to work in a multi-functional team environment6 D; A% M; x! C1 ?" Y
• WORK AT HOME (Southwest Edmonton only)
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Please email your resume to annagao13@gmail.com' m5 e/ b; O3 | n% }8 M- S: q; k- _
Thanks( m+ h3 `/ [0 }4 L* I: a" v7 C8 ]
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