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Key Responsibilities:; l( y. `& q; @* @* n) ?
• Greet and qualify customers on the phone or in person with the view that the end result will be a new resident." E( L! o) x6 a3 N" j8 ]
• Post advertisement- T( u8 g' t& z! Y' ?0 i: ^ Q' a) m
• Answer phone calls, and respond to email and walk-in rental enquiries.7 K: ?" C* t+ p7 T- F2 {! r7 a1 Y0 m f x
• Process applications for prospective residents – ensure credit information, landlord and employer references are correct and complete.! \! R0 P$ b! L5 U$ {2 S: S5 z, Y
• Schedule and complete suite/house showings with prospective residents.2 d$ L8 U( J, N# S% U2 \ q
• Enter and set-up guests and new residents in a database.
( F- w7 O z) y/ K5 K/ }• Prepare move-in files and ensure all appropriate documents, cards and keys are enclosed.
2 {' w9 k5 C' m6 ]; J/ d j9 A s• Schedule and complete move-in and move-out inspections with residents.
+ `: U+ W J0 @ z5 L6 L2 R( h• Perform route inspections as required.# Q7 {9 Y2 d/ N- M3 |% s
• Assist the Property Manager in administrative tasks as required (security deposits, leases).
5 L) `+ \7 r+ {' G f! r• Ensure compliance with the Residential Tenancies Act in all procedures.
5 b6 v% U2 g; Y8 w; f$ l" s. ^9 L• Execute all work in a safe, professional manner in compliance with Occupational Health and Safety Legislation.
8 q7 C9 L, W9 s: A+ K• Ensure local, provincial and federal laws and regulations are being observed within the community.
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Required Skills & Abilities:
; i4 x7 g" `, L, j/ ^% ^& m• High school graduate; Post-secondary education is an asset9 n& R6 y v. M& N, k
• Two years relevant experience in sales, leasing and/or customer service is preferred5 u9 @. w+ H4 ]8 A) Z, z
• Proficient computer skills and knowledge of Microsoft Office (Word, Excel, and Outlook)# I( |3 `# [& ?$ \
• Strong interpersonal and organizational skills
9 a6 t+ h: D4 c! K• Exceptional communication ability, both written and verbal
2 T$ u; v. B+ A- g7 w# F! d5 g( \• Must have own vehicle and valid driver’s license5 {4 t& O+ I6 _) H; g& b0 D
• Proven customer service and resident relation skills5 y& J2 I' f& R) A: Y
• Must be flexible and willing to change roles or responsibilities as required) a; K' E( V2 t7 h
• Security clearance required upon offer of employment
% Y% H# H2 B9 X$ d. ]6 g• Must possess a sensational customer service philosophy, f. [) ]" D, |. u( e7 T8 u' _: i
• Highly organized, results oriented and ability to work in a multi-functional team environment( f% u% j" q. a
• WORK AT HOME (Southwest Edmonton only)
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& r6 Q, s0 i0 [6 k2 u' j! mPlease email your resume to annagao13@gmail.com
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