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REPORTS TO: Reports directly to the Operations Manager7 @2 E. z% R( g, w+ _- c m
POSITION HOURS: 8AM – 5PM
) G7 t* t' m7 S* i. [& c/ C1 |EDUCATION: HIGH SCHOOL AND/OR POST SECONDARY* ]9 L6 U9 i: M3 q/ l. | d/ ]
LOCATION: EDMONTON, ALBERTA, CANADA% x! @ n; N5 H1 v. `* E
DURATION: CONTRACT OR PERMANENT5 n5 O" l2 h" E9 T Y2 U0 a
SALARY RANGE: Compensation will be commensurate with experience, but overall compensation will be results-based and goal-oriented.
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/ m% D$ n. Y8 q/ P$ M8 b& NRESPONSIBILITIES FOR THIS POSITION:
# O+ S8 x0 L; x• Provide tier 2-3 support for network issues for technologies such as but not limited to:
: ]1 m5 K( r' ]9 C( q7 x2 X o Microsoft Windows NT 4.0, 2000, XP, 2003
, c" D) f& d, F6 D/ @' N3 _ o Microsoft Exchange 5.5, 2000, 20037 }% k% }) H; |
o Microsoft SQL Server 7, 2000- x1 N2 e, O7 d; m
o Microsoft SMS 2, 2003
7 r& L( n% H: }; {+ i o Microsoft Operations Manager
, j# z: d( p5 _. ?4 M8 D o VMWare Virtual Server solutions
+ k. h& v3 f ? o Linux based operating systems: J8 L5 }- y0 B% N( D6 R
o Sun Solaris operating systems9 V9 k: t6 n7 S
o Advanced level and hands-on knowledge of Cisco IOS, VoIP, and security knowledge and configuration experience
0 L- q& s7 P/ j7 ^- o( G: b• Provide network solutions and recommendations to customer inquires regarding Anti-Virus, Email & Collaboration, Network Security, Migration Strategy, Disaster Recovery…etc.: M+ |; v; l2 i! n4 D
• Proper and detailed documentation of all support and project related calls9 m* v6 ~. H" a5 U4 v
• Administration, architecting, and technical support experience on the Microsoft Windows
5 z9 o$ @' X @/ Z# ~platform, Microsoft Exchange 5.5 – 2003 platform, Citrix Metaframe platform, Microsoft1 H+ {5 s9 Z7 f' c
SMS platform, Microsoft IIS platform, Microsoft DNS and Microsoft Active Directory…etc.
M/ K3 D: X' z2 ^' K/ T• Advanced Cisco routing and switching and/or firewall configurations
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: E6 b1 q8 e1 O+ }8 a2 |2 mSKILL REQUIREMENTS FOR THIS POSITION:
\) c4 g; `5 u5 t k# o1 v• 5 – 8 years hands-on IT experience1 u. f9 u5 R- f: x5 Z! C# }
• Excellent written and verbal skills
( `# s- p B5 i+ r3 z' h• Ability to work in a team environment S7 I1 [9 I. s8 Z
• Excellent organization skills with detail AND accuracy9 A0 s) n# s: k$ d3 q# w2 Q; o
• Excellent documentation skills with detail AND accuracy
# \; O; j# {' I: O3 n4 A5 W• Certification should include some or all of the following:1 E9 c" w ` _, {$ Q( e6 R' F, U
o Cisco Certified Design Professional (CCDP)
2 c8 L9 ^6 P: U! s0 w6 U o Cisco Certified Network Professional (CCNP)& b+ k* W2 t9 C1 Y/ H( }/ z
o Cisco Certified Internetworking Professional (CCIP)
8 {. e$ Z% g6 l8 G z7 V, v3 P o Cisco Certified Security Professional (CCSP)
. v; {3 N ~/ R3 P& _ o Microsoft Certified Systems Engineer (Windows 2000 or Windows 2003), ^! J( w4 N b8 O5 o
o Citrix Certified Enterprise Administrator (CCEA)( t' n1 `$ Q6 p- c- i
o Any other professional certification designations are a bonus3 G$ Y/ M$ e* ~
• Ability to multi-task and manage multiple medium sized projects5 v7 q7 }' k- `0 u Z" Q. L
• Ability to understand and deliver high quality customer service
- Z+ a9 E# J9 x9 ?$ Y• Advanced TCP/IP and internetworking protocol knowledge
0 J `8 m4 H* `9 k* y) [• Experience in IT operations and an actively contributing team member in project based work. p' b3 b R0 t \
• Advanced technical and hands-on expertise in Microsoft Windows-based migration projects in 800-1500 seat size of multiple domain, sites, and active directory.2 y9 J0 V6 i& k3 p
• Advanced knowledge of Microsoft Group Policy, DFS, Windows Security, Virtual Server, SharePoint Server, Exchange Server 5.5, 2000, and 2005
1 ^8 ], T" o, ?# N• Have 4+ years of network design experience3 g! E+ R6 D5 Z3 Z o; J
• Have led medium to large sized projects8 B6 {! G7 F5 {+ Y; a
• A valid Alberta driver’s license is mandatory9 [* I- T3 m# m9 b. p
• Clean enhanced criminal record abstract! n8 O* @& q y4 N# m
0 p+ k& ^3 l ?- @) B/ A* p. OBring your knowledge and expertise to our team and contribute significantly to our fast growing' E: r7 L& S4 @5 e6 h- h' w9 r, M
company. Solid career advancement opportunities and superior benefits are some of the other7 z( O7 @+ ~+ c7 U" u
advantages you'll find at Nirix Technology.( u+ b7 I7 z6 J3 g4 v2 O" e, \% U) v
A career should be more than just work. Join Nirix Technology and make a difference., I+ Z6 |% q9 [* V9 i0 c- b
s7 x/ w; Z+ s; k+ |# `' wPlease send all resumes to hr@nirix.com. |
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