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REPORTS TO: Reports directly to the Operations Manager& R( G: ^" o" @9 E/ v' X* T) G
POSITION HOURS: 8AM – 5PM
: |& i- O7 F6 S* z- K- JEDUCATION: HIGH SCHOOL AND/OR POST SECONDARY
4 N# c: o# I q2 H' ~LOCATION: EDMONTON, ALBERTA, CANADA
) ~4 _7 Q3 G& N+ Q% c: SDURATION: CONTRACT OR PERMANENT
$ Z" J1 J0 `% D+ W( g7 y6 m% aSALARY RANGE: Compensation will be commensurate with experience, but overall compensation will be results-based and goal-oriented.( c3 \: ?8 M4 {) z- S) h% L0 ]
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RESPONSIBILITIES FOR THIS POSITION:6 D6 m& t9 J. U
• Provide tier 2-3 support for network issues for technologies such as but not limited to:
. x, {: l* v. ?, P+ Z o Microsoft Windows NT 4.0, 2000, XP, 20033 a3 W' {$ d% @4 ?
o Microsoft Exchange 5.5, 2000, 2003" D6 c5 [$ I8 v* D+ ?8 z5 e8 e
o Microsoft SQL Server 7, 2000/ m5 W) ~ F2 X
o Microsoft SMS 2, 2003
6 m- j3 I% e( U$ U; N( j o Microsoft Operations Manager; y4 \8 n& B; S
o VMWare Virtual Server solutions/ _8 s* J1 r& w
o Linux based operating systems
; U, e- H. |9 J ^: [8 f o Sun Solaris operating systems, E0 ^* G) j! A
o Advanced level and hands-on knowledge of Cisco IOS, VoIP, and security knowledge and configuration experience
' O+ Q/ X% o* O! B, W. }2 G# w$ x& g• Provide network solutions and recommendations to customer inquires regarding Anti-Virus, Email & Collaboration, Network Security, Migration Strategy, Disaster Recovery…etc.4 g( @! s0 J. O# k) L
• Proper and detailed documentation of all support and project related calls& q. |' {3 W X# b& s/ H( F W
• Administration, architecting, and technical support experience on the Microsoft Windows5 y4 J: f) ], C, s/ V* t% V5 R
platform, Microsoft Exchange 5.5 – 2003 platform, Citrix Metaframe platform, Microsoft: m8 K0 ?8 ?3 n5 F
SMS platform, Microsoft IIS platform, Microsoft DNS and Microsoft Active Directory…etc.
. A n" l9 l$ {3 U1 D) g• Advanced Cisco routing and switching and/or firewall configurations! J/ K6 q2 h( [- J: y& `
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SKILL REQUIREMENTS FOR THIS POSITION:6 w- k- f# I: U
• 5 – 8 years hands-on IT experience
6 s2 k% z- R/ @! P• Excellent written and verbal skills
5 p# ^1 }/ O/ s ~' f• Ability to work in a team environment: R/ v7 g( f* ^. P# F
• Excellent organization skills with detail AND accuracy; G7 I8 ?1 k Y! V- m
• Excellent documentation skills with detail AND accuracy
3 s# B. ~, x }9 e, a: D4 F• Certification should include some or all of the following:
# u: I. \" j/ i o Cisco Certified Design Professional (CCDP)3 Z! M# _4 B4 S& K" D5 r9 o
o Cisco Certified Network Professional (CCNP)
" u, P) u, A- A o Cisco Certified Internetworking Professional (CCIP)
) D$ d% O1 e9 d8 B% g o Cisco Certified Security Professional (CCSP)
$ I% e: x6 ?8 j2 ]# ]4 B o Microsoft Certified Systems Engineer (Windows 2000 or Windows 2003)
8 @/ W1 X& Q# S o Citrix Certified Enterprise Administrator (CCEA)
% w9 \, f% Y9 a/ c. | o Any other professional certification designations are a bonus
3 `* p8 }: q' b# d, }• Ability to multi-task and manage multiple medium sized projects* i9 Z' B5 i. b% |: [- U$ |
• Ability to understand and deliver high quality customer service
4 M, @ S y& f, O7 o• Advanced TCP/IP and internetworking protocol knowledge
: g. N1 ~5 s3 \/ ]5 k0 C* R• Experience in IT operations and an actively contributing team member in project based work7 [: I% r6 F1 M3 q$ N" ]0 Q
• Advanced technical and hands-on expertise in Microsoft Windows-based migration projects in 800-1500 seat size of multiple domain, sites, and active directory./ n% m* `& k& F
• Advanced knowledge of Microsoft Group Policy, DFS, Windows Security, Virtual Server, SharePoint Server, Exchange Server 5.5, 2000, and 20054 j* {9 {$ ~; b. n. S
• Have 4+ years of network design experience* `* ~; G, [0 w) t3 |
• Have led medium to large sized projects9 m6 O2 a9 N# s
• A valid Alberta driver’s license is mandatory
2 @7 ^% t U+ I3 r; r• Clean enhanced criminal record abstract
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Bring your knowledge and expertise to our team and contribute significantly to our fast growing
$ `9 @2 @: a: u9 n. M& B: L" |company. Solid career advancement opportunities and superior benefits are some of the other
` s2 l7 C) |* W& u& Madvantages you'll find at Nirix Technology./ f" \) X/ [" g5 Y
A career should be more than just work. Join Nirix Technology and make a difference.
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& H) v% `+ u. N4 M" |Please send all resumes to hr@nirix.com. |
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