Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator
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0 j3 z/ ]( O1 C6 J  {% jType: Full Time

Company Address:

HaPe International Inc
199 Pembina Road – 2nd Floor
6 t7 r. k7 ?7 ~/ |" @/ |: H- [Sherwood Park, AB
+ Z. b& Z/ J+ m. zT8H 2W8
$ `7 u6 {# k. A8 N
Job Description
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Requirements:

- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
0 |" y6 |, M2 F- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
! T9 {9 `8 B- X; I9 S# j/ i: S- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
1 B! g; j% E6 A9 Z/ l1 j# p- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required

2 A' ~0 X3 h) x5 RJob Duties:
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I.        Order Related

- Check order Accuracy in time manner
- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
& P) R( C- F0 V+ w3 Z- Charge Credit Card to approve payment
- Send orders to warehouse to process
& J$ O! q" h+ B- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
. B7 q4 I4 v0 e5 Z7 }- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
5 I! L( G, A1 w, i6 X4 _$ |- Point of contact with warehouse for all related matters
1 u, ^3 c" _: i2 K- ^- Point of contact with Factory in China
. h; _$ z9 V1 }' V( F7 k- Check Customer credit and fill backorders accordingly
' a8 M% i4 d( r. U- Communicate with warehouse for shipment shortage
) X4 F/ Z" j' H+ s  M: k; E- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

5 p+ J3 k- m# z9 ZII.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
( U; ^. y* j# Q$ K3 f- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
7 t, Y/ D: k; ^6 X- f- Identify sensitive clients and interact special customer requirements with carriers.
1 n# `! r* W) C4 y- Develop and present status reports to improve and supervise logistics order performance.
3 h, |! W& U& Y, z- o( Z9 d) C  E6 s- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

  y! G  A. F' K* j" P8 iIII.        Others:

: g3 \/ _% u. x, A/ Z0 ^3 x! p- Respond to customer & Internal team’s inquiries and ability to solve problems
+ D% v+ s- `. ^7 `- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
3 f9 L- l& N+ z6 T& |4 N0 _- Work out Sales or Inventory related Reports on Monthly Basis or others as required
$ V! Q7 Y" u) v. [# F( ]- Work out Weekly Sales Report
  G: V3 _$ l# ~( [$ ~- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
* a: {, w  C) y- _' [$ ]7 s- Update system with Shipping information at order level
- e5 e& m3 K( e' l- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

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