Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator

0 Q6 m& w+ R2 m1 l& A( h' j% sType: Full Time
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: r* U- I$ M4 F2 r; t* w" i& LCompany Address:
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8 F2 y& T# o# qHaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
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( p% `& E$ Z: u# G. ZJob Description
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Requirements:
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- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
0 ~( O( }/ M! B+ h$ F9 }- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
& S$ J. F& d' l( Q3 t- Could handle high pressure work and cold calls.
8 f6 Z6 b& t5 m' _0 f7 ]$ g, T' C- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
8 ]% j$ e/ E# r% P2 N- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required
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Job Duties:
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# u8 F, h9 j& p* F" H, u$ EI.        Order Related
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& K) l+ j  a! \! V3 H5 V7 A4 m- Check order Accuracy in time manner
; |. ^, t. m4 ^$ L* \8 F- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
. P; P$ E( H# a" t- Charge Credit Card to approve payment
- Send orders to warehouse to process
' y) l  ~4 X% E- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
5 O7 ?) `& x; @+ Z5 H- Addressing and resolving shipment and inventory issues independently
+ [  t7 A4 @7 ~& H( U- Submit ASN and invoice on Customer Portal in Time Manner.
; f% w& g: ^( z9 c! B0 K- Submit weekly inventory update on assigned Portal
) C0 t8 h. q7 t9 C. r% S- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
; @  h; l7 b8 p( P- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

% S- }1 p4 i) T& b- i0 o, iII.        Logistic:

- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
# x$ S. w$ E  \' C- Recommend most efficient means of transportation needs and procedures.
9 V7 \9 [, u2 v0 H- K! v4 I  L8 N- Support monthly summary of transporter scorecard reports along with tracking metrics.
% k5 x  z4 c+ M, S- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
4 K. _, j; j* f) z7 P$ V" q- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
7 c$ ?+ x1 F% t+ p8 T! p* F* Y- Instruct carrier agents and supervise for ample action and results concerning transportation.
4 c! k- Q' f0 `3 [3 ?3 g- Identify best cost effective procedure of transportation.

III.        Others:

6 j! w7 `, v/ m4 I$ i5 A- Respond to customer & Internal team’s inquiries and ability to solve problems
  o& M4 B0 d6 q- j! _5 l- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
6 G1 E3 c! u; f- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
3 q& ^! u- |9 o2 U; G2 j2 {, x- Update system with Shipping information at order level
# }8 j* ~" C% c- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.

2 g! v; B- n# B# m9 Y% W/ sPlease submit your resume to info@hapetoys.com, thank you!

33118188

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