Hape International Inc.

33118188

; Z# ^4 D$ o: g. b2 c( x$ S) PPosition: Hape Order Processing & Logistic & Inventory Coordinator
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Type: Full Time
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1 h1 B; P; b; M; _1 Z/ BCompany Address:

HaPe International Inc
: e' O  z. s$ v: c% U! L199 Pembina Road – 2nd Floor
Sherwood Park, AB
, A! B5 t. E; {T8H 2W8

Job Description
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Requirements:

- Carefulness and Accuracy about data checking and data entry.
6 k% q. ]. e' q  X- Attendance is key factor
4 z' ^: f. \) C) j- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
. j5 ^+ f0 z* F% {# M8 ?% ]7 I% i0 G- b- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
( V1 r  r' c: r& Q' g/ ^- Bilingual in Mandarin and English is required
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Job Duties:
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I.        Order Related
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- Check order Accuracy in time manner
+ v( G9 l& Z7 D% k; W  c! F/ s$ k0 B- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
/ I* K4 L: a3 t' u8 X3 ]+ e5 _! H- Charge Credit Card to approve payment
. v" {( j8 f; k- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
& K1 {( f. ]0 X; n* [/ i* T& J4 ~- Ensuring the safe and timely pick-up and delivery of shipments.
# {! j) I& P# l' N3 _- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
, Q0 ?1 {: b, r% X( {- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
1 g' U3 r" P. C) V- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

II.        Logistic:

- Organizing and managing inventory, storage, and transportation.
; w2 f2 T( b% ]( h4 {. u3 n) |  N- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
& [! l, T; N' m% D, i! s8 \0 S- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
+ U% [: D6 C  N; y+ p- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
1 [% w/ W) V# e0 j- Develop and present status reports to improve and supervise logistics order performance.
& z* d5 \; p8 `0 R! @+ s- Instruct carrier agents and supervise for ample action and results concerning transportation.
& I: Z) {2 [5 t* p$ t# x- Identify best cost effective procedure of transportation.

III.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
9 B3 @; J) R5 n1 c; k, K- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
# H: q" a3 q6 I& P4 d  t, N2 W! q3 u- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.
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Please submit your resume to info@hapetoys.com, thank you!

33118188

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