Hape International Inc.

33118188

1 F9 }  }, j" A7 ^
1 z( d3 P! E- R8 F: F1 R2 MPosition: Hape Order Processing & Logistic & Inventory Coordinator

' z; x' t& r* [' s# u  cType: Full Time
' ~+ C: U7 u* S% G
6 Q* n! o* k" w: V! w- Z# |Company Address:
5 _& o! F/ {% z7 t
HaPe International Inc
199 Pembina Road – 2nd Floor
5 v5 a, u3 R% nSherwood Park, AB
- ]4 N4 d. u8 {/ R; \* MT8H 2W8

  I% R: M6 G' g- H. W( }' p$ eJob Description
( e9 M# P# D& H$ {
Requirements:
7 N0 A' _" U, _: U# C/ B
- Carefulness and Accuracy about data checking and data entry.
" |2 U! o, A) k* V. d9 K- Attendance is key factor
9 `$ L0 s* N5 M% [* S) Z- Must be detail oriented with the ability to multi-task and strong time management skills
  F! n3 }0 y6 x) H5 p: A- Thinking and working logistically,  responsibly, independently, accurately and timely.
5 I/ _/ {" B( e/ o4 K4 Q* b- Excellent written and verbal communication skills.
3 x6 Y8 t) o7 c% U8 @- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
5 M" y3 F0 u0 A  o* x& {; b# G3 r* o- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
' C- M0 q; T2 i/ g  @- Could handle high pressure work and cold calls.
! d4 g( V  Y% E: t6 `6 r- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
9 B% x, T: q; j2 F. s( [5 W- Overtime may be require during Oct – Dec busy season.
8 G" M3 ^, m7 S- Bilingual in Mandarin and English is required

Job Duties:

8 a7 n! j7 @  U8 xI.        Order Related

4 j4 R6 y: [9 r* h- ~- Check order Accuracy in time manner
- Order Acknowledge by email
, z, v! \8 ?2 j1 N+ |- Order Checking according to guideline
' t- `3 f3 X  B4 V% E/ [; t- Order/Data entry Accuracy in time manner
" Q" D- s8 g  r1 \- Charge Credit Card to approve payment
# R6 ]9 q* o; U, l' P- Send orders to warehouse to process
3 ~& v- m/ {8 L9 N; P- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
2 g" @& I( o; k5 m5 Z+ t, @- Ensuring the safe and timely pick-up and delivery of shipments.
  X' U9 A% S/ C( |3 O7 r- Monitoring shipments, costs, timelines, and productivity.
4 P3 W0 n/ k0 z3 L. D* z- Addressing and resolving shipment and inventory issues independently
% m: `) N5 v2 h- Submit ASN and invoice on Customer Portal in Time Manner.
9 p7 i8 w: _) P7 v" j) c- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
( f$ S# B9 Z6 k( C, w0 Y- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
' s4 ?+ l- @2 V# g' o2 C- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
$ x# L  m" L8 K. o- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
9 Z) w& @/ V& B$ T% \# `
5 F6 r! G6 q" [; x5 [; z) sII.        Logistic:
: ~4 A2 ]; D% p# i0 J0 j! d
3 E' v( H5 m' R( Z1 P% \, t; Z- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
; F$ l8 a* N5 g2 u" ]% B- Support monthly summary of transporter scorecard reports along with tracking metrics.
* l; I* ^- G! [) Q0 [" q+ A- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
/ T8 K; e* D( V& O- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
4 r8 n' W, }6 [$ Y( p- S& r* d- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
& j8 V7 I& g: p6 v5 A- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

/ s* {% `7 R2 _1 p9 _III.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
$ Z( y3 u+ B  \0 O" ?% j3 f- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
  t# I+ M( k5 }' l: k8 {' N% ^- Work out Sales or Inventory related Reports on Monthly Basis or others as required
9 x6 Z5 Y1 _( U+ n- Work out Weekly Sales Report
1 Z2 C0 [+ y4 a7 `8 ~5 r9 ?- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
, R9 d5 a" A  d' B- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.
$ k0 M" `$ u1 U4 [6 x0 v
% \/ U& C7 v3 Z. b: l4 {6 p1 j9 E$ z$ TPlease submit your resume to info@hapetoys.com, thank you!

33118188

Up Up Up