Hape International Inc.

33118188

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9 F0 n3 K2 U2 U$ cPosition: Hape Order Processing & Logistic & Inventory Coordinator
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. z, x; r0 r/ d7 T% M- O; UType: Full Time
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6 {8 q. @2 l- `9 p4 ]; X/ eCompany Address:

8 V( B7 P7 F5 i! s7 THaPe International Inc
6 {3 S" ?* e5 x199 Pembina Road – 2nd Floor
! t& f9 Y% ^% m; K6 ]; tSherwood Park, AB
T8H 2W8
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; q1 I( l( f4 N. L) Q0 xJob Description

; u( b" }' _( O3 M6 c8 H5 hRequirements:

- Carefulness and Accuracy about data checking and data entry.
* p7 n0 b+ `2 r. w( h; z* k- Attendance is key factor
. h6 v; G- {% c5 U0 U5 Q# E- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
+ D/ l3 y% d( z& n6 {- Excellent written and verbal communication skills.
9 L4 ^; j8 `9 F* L- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
. i: x/ Q0 S; \+ @; A& @- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
  {& O* ~0 G; b. }0 x6 _- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
0 V' y" o) T# }3 g' p, `5 T0 U& z- Bilingual in Mandarin and English is required

Job Duties:

7 f; l7 G1 p, [2 gI.        Order Related
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- Check order Accuracy in time manner
- Order Acknowledge by email
2 W# Y) U0 Y9 w- Q' E; E1 ~- Order Checking according to guideline
! E: j8 D; Y- s( A9 n- Order/Data entry Accuracy in time manner
: R! I0 _9 B& F8 ^4 ?. K# A- Charge Credit Card to approve payment
- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
. ]9 u3 C, U/ m/ o: H- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
# O- e# u6 z! n3 I- Addressing and resolving shipment and inventory issues independently
  a0 l- |( p4 Z# J) F' a# b2 ~8 C- Submit ASN and invoice on Customer Portal in Time Manner.
5 I1 C9 r6 I$ [( t/ f% a6 c- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
) e. I& k& |0 ]9 I& Y# |0 u9 S- Communicate with warehouse for shipment shortage
* r# G: u3 @9 M+ N8 }- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

& ?7 |8 V# h% Z7 \/ F0 LII.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
2 I/ `! G6 b) A$ m- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
+ T, e# B# K/ w- i- Collect scorecard metrics and ensure to persuade changes with suppliers.
& z" P& N. q% E8 i+ D6 ]6 J( S- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
; J- [5 u/ a. {; C2 G9 R- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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III.        Others:

7 ]7 f0 ^1 m, F& x' h: v9 t- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
: ~1 `3 V8 F& |" p, w5 S- Update system with Shipping information at order level
% t3 a% G5 n. J$ y- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.

8 Q# t- k9 @. F; @, h' ePlease submit your resume to info@hapetoys.com, thank you!

33118188

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