Hape International Inc.

33118188

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$ s5 |0 _  R! e: `7 P5 YPosition: Hape Order Processing & Logistic & Inventory Coordinator

, S" M' b7 A$ o0 P( ^. WType: Full Time
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, {/ f0 ~* m# M5 V, u  w1 j: SCompany Address:
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HaPe International Inc
199 Pembina Road – 2nd Floor
- f# c7 K, O- x' B+ x' @Sherwood Park, AB
, B6 I0 g2 T, O4 a0 aT8H 2W8

( n$ Y, [! d& Y6 @Job Description

7 W9 z: [/ }+ y9 ^6 g0 D1 }8 @3 ERequirements:

- Carefulness and Accuracy about data checking and data entry.
$ m* m1 q3 o+ f) |6 B( I" s4 c' h- Attendance is key factor
8 D0 }+ S$ C; R3 w- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
! n' h. d/ D2 J4 J+ T7 h# Y- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
# t& E% Z: g, E% b% ^0 s- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
' y5 s% L$ k* A. n+ I- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required

* I' F" ^; I! M3 ~# Y' Q6 XJob Duties:
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I.        Order Related

- Check order Accuracy in time manner
$ ], _7 q# e5 s5 }8 t; r' I- Order Acknowledge by email
- r  B( M/ u2 z* ^0 K1 `4 z- Order Checking according to guideline
) h% g! n# b0 K6 U# g- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
- Send orders to warehouse to process
# n6 i! y  @: t0 W  y4 f- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
0 o9 H- s+ y8 _) B3 k7 Q5 y- Ensuring the safe and timely pick-up and delivery of shipments.
9 X+ r6 u4 ~$ @6 q4 P* V4 Y- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
5 n0 O% t% i# w& P! T; e- Submit ASN and invoice on Customer Portal in Time Manner.
( P0 o0 e! S2 a- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
: X  o0 l8 b5 D8 T4 C% L- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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: K( [5 G+ h9 B1 L& d4 L3 T9 O% s5 `0 RII.        Logistic:

. P$ [* P* M9 i$ t4 Z- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
5 |4 A6 ?: v' r2 ^; s- Z% w- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
; ~, r$ M  p) ?1 |  N- Collect scorecard metrics and ensure to persuade changes with suppliers.
( F5 w2 D+ L' I- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

$ D2 g( V  j. ^8 \* xIII.        Others:
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+ R. P% A7 E$ _# f! X- Respond to customer & Internal team’s inquiries and ability to solve problems
/ H* q7 [+ L6 ?6 u# V6 f' W1 H- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
5 G+ i5 t! ~7 c  d" o- [- Assist Auditing’s request for Order Processing related procedures
+ I3 _& c% ~3 y$ |3 Q2 B- Customer Service and other duties as required.
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' l9 U- n! f8 `9 xPlease submit your resume to info@hapetoys.com, thank you!

33118188

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