Hape International Inc.

33118188

7 t! o9 R8 a# s6 A0 p' ?Position: Hape Order Processing & Logistic & Inventory Coordinator
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Type: Full Time

, w: I4 D, F/ Y, ^/ nCompany Address:
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- X" m- t5 A( G) q) m2 R6 u; JHaPe International Inc
) B& i% a9 k* u' Q! N) W199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8
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6 l, l7 h" `! e5 m. M# `( p$ a% M$ XJob Description
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Requirements:

- Carefulness and Accuracy about data checking and data entry.
  k' m6 ?9 O) i$ Q- Attendance is key factor
+ G0 ~; K, c7 u- ]- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
: {& p& V3 T+ P, J2 `' c( A- Excellent written and verbal communication skills.
* c% B3 v6 `  }3 z2 V' B- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
) J( z; Z3 P0 B. A0 W2 M8 X4 Y! ~- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
! r4 b/ t+ g1 \. T4 ]$ b) l- Overtime may be require during Oct – Dec busy season.
6 G' l9 v7 ^& P" J: T2 ]' ^9 ]- Bilingual in Mandarin and English is required

Job Duties:

I.        Order Related

, E( K  V7 i* E, Z- Check order Accuracy in time manner
' V# ]5 E$ T9 M) k8 A& k) ]2 p- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
8 R& _4 E, i# E( V0 ?- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
; v; v! c4 Q" q- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
6 `# X( p' i5 t- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
" v" M7 z' |) b8 N  L( {* K- EDI accounts related work and others as required

II.        Logistic:
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7 t7 A3 U9 `. i0 h; i: Y, }. b1 d$ F- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
: h, @  g% w" R- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
1 Y# _5 O( @, Q8 C' E5 @( Z- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
2 c/ G% B/ u/ _. [- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
2 S3 g. w4 x( B- y$ R1 P8 @- Identify best cost effective procedure of transportation.

III.        Others:
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/ {1 d  p& i, J/ H% p- Respond to customer & Internal team’s inquiries and ability to solve problems
+ ?- e( v- Q; i! ^- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
+ q5 s/ O6 ?' v# a  A- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
& p8 H4 Y. X' i" I4 J/ v- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.
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Please submit your resume to info@hapetoys.com, thank you!

33118188

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