 鲜花( 0)  鸡蛋( 0)
|
JOB POSTING
- w& J7 F$ n) [+ h; g& p4 H6 k FOR
& `" H6 ~, X) m# gOPERATIONS MANAGER - VENUES & PROGRAMMING2 o" l& H. [! k! E
! X3 }2 I6 y8 e: L' R9 L4 N
REPORTING RELATIONSHIPS
/ J; s, u# B. s# `2 SThe Operations Manager - Venues and Programming will operate with a
8 w W, U1 m; pdirect line reporting relationship to the SU´s Manager of Programming
; j% G/ p. f* ?# Fand Venues.
! f. f' o2 c# V: X
2 B' Q2 a, @5 qROLES AND RESPONSIBILITIES
/ |/ C$ P& J; B. |The duties of the Operations Manager - SU Venues are diverse and
; ^4 L6 j0 h6 ], g4 X, Iextensive, and are targeted at the all round smooth operation and & A! A4 |( `9 M& t; u$ G4 C
financial and operational success of the Horowitz Theatre as well as : S; F |' ?; G2 g
the logistical organization and smooth rental of the additional
& J5 l/ L0 U0 M. l8 G5 Q2 ^) M( Wvenues within the realm of the Students´ Union. In the light of that 6 p) O: c. w! a
breadth and complexity, it is not possible to fully define or
1 B% c) \# L. @* A) O8 `describe all roles and responsibilities in a document of this kind. % `5 D' h7 K( e, g4 P( J
However, the main roles and responsibilities of the Operations
~4 e# D5 J% w* A6 ^+ NManager are as follows:
+ y" H1 D$ C9 u, M' v L+ l7 r/ h& K+ z4 z4 e: ?! l
1. Space Roles and Responsibilities6 O( {* ^6 q+ w- t: V: S9 l/ z7 l
! Y& v; d5 \* c" Ba. To ensure, at all times, that the venues listed below meet the
$ i5 Z8 k& q( G) w) u S. W- }appropriate standards, requirements and needs, and contributes in a 3 W: w2 E& T5 ^
positive way to the smooth operation and success of the individual
6 P6 I6 `& V/ h1 o% {3 v' Vrenter.- R/ f7 H) M2 r
· Myer Horowitz Theatre1 M- a$ s; E5 p. r6 Q( u
· Dinwoodie Lounge4 K5 m" b5 q5 x& ^4 J
· SUB Stage. w0 W* ^- l& r v7 l7 c
' S- e3 O7 p' C. gb. This includes, but is not limited to, the following:
! `3 _" p" C% U* J4 h5 R6 ]· To plan the capital and supply expenditures to meet the " ^% K( s3 [( R$ l b+ u' N) U
production and facility requirements.; X; e4 y \/ l4 w
· To ensure the day-to-day compliance of the venues with existing
1 H$ q" Z* e6 [- V5 U0 I% gsafety regulations and building policies.
7 x3 B* `- n4 m' x# _. ETo ensure that the maximum potential of renters is met.3 ^+ e7 ]5 q1 v; {+ v8 r
7 |& D9 Z4 [; s+ h% D* C2. Marketing and Promotion
% H8 M _$ e- G' l/ |- L5 N5 C# V) e* [6 X/ o
a. To develop and implement a marketing plan for the venues that 6 L( j: A3 u, }+ |+ I" v
focuses upon advertising and promoting the venue to faculty,
* k) k, V% x6 J; m' b$ F. fstudents, and internal and external clients on an on-going basis. ) r5 S+ W9 [8 l; `' T
This strategy will include implementing and/or delegating the following:# G* y. }. q& E& t# {: C
· To develop and maintain promotional materials, the Horowitz
7 P8 S5 H0 B! h) F2 `Theatre and SU Venues home page, newspaper and other advertising; to 7 G- E" D1 k1 W- w3 @0 u0 R
take advantage of other internal and external advertising
# z% L0 S3 u5 i @- Popportunities; and to develop press releases and other promotional & K, T" K) b0 v# R s' \( }
literature on an ongoing basis. h$ r. l4 d0 x
· To coordinate tours of the venues for potential renters.
, G! W7 G, M. y# n3 r· To promote upcoming events in the Horowitz Theatre through the 7 K% V( {& c8 x$ \+ ]
use of the Horowitz Theatre Home Page and the SU Events Calendar.
$ G0 K* s3 h# s· To develop new external clients for the venues./ m4 k6 J( K$ N- c
6 e5 I J3 [. x5 o7 W
0 I& i2 c7 D, C8 v# u3. Staff and Supervisory Roles and Responsibilities& T0 e4 T/ Z. J
\) E; i: K( x8 ca. To ensure, at all times, that the venues are adequately and cost- " x, {7 C' s8 k0 x" \* q
effectively staffed, and that the staff utilized by or within the
) F$ p5 P/ x6 }4 t; z+ ]+ M+ y* |' rvenues meet the appropriate standards, requirements and needs, and 4 j; X4 Z0 E8 X2 u- A
contribute in a positive way to the smooth operation and success of ' u( b. [& @" t; N/ | e+ B
the renter´s events. This includes, but is not necessarily limited 7 }" [; ?4 C- @# H
to, the following:
0 b0 l# `, W4 m2 ~· To be responsible, under the direction of the Manager of Venues ; S+ f6 _1 y! O$ }
and Programming, for all staff issues including hiring, disciplining, ! k" g- R" A2 p D
evaluating and terminating, as necessary.: E" C$ Q- z* h5 N: h
To ensure that the Horowitz Theatre is adequately supervised at
~4 a3 w- s" k/ q, Uall times, this includes the development and implementation of such $ }! o. T$ U( A: R( q
schedules and rosters as may be necessary to ensure the effective and
& L3 b3 @8 a8 p' t4 K% jcost-effective supervision of the venues at all times during which it
6 N' I. B: c7 K5 ?3 h7 `is in operation or needs to be in operation.
9 i( g/ P3 R# c5 y$ Q N! M· To work with the Technical Director, when necessary, to ensure 1 @9 }. @3 w* M- N! D2 E7 [7 z- A+ q
that an adequate and appropriate level of part-time staff exists to
Z0 K" v/ e, h" H/ `8 J# N; } {facilitate the smooth operation of the venues and to ensure all j7 Z6 r" G: n: b/ w& B! C
renters needs are met.2 P- m( | N! b! z
· To work with the Technical Director to ensure that the skills
7 U& T7 v/ P) ^1 p. uand attitudes of all subordinate staff are appropriate in light of
- P4 n! \8 S2 F1 m2 J0 xthe roles they must perform. This includes providing adequate and
: B# K& d5 A- neffective training (and re-training) in all applicable and : c. s2 J+ \8 j2 g/ x/ E0 c0 x+ `
appropriate areas, and ensuring that the Policy and Procedures manual * C% A$ @! N" G: N+ W3 @+ {
is kep up-to-date at all times.
! C5 l, V5 g B1 |/ c& j· To ensure all staff are trained in and committed to providing : O, ?+ i7 }3 `. b% y0 j
excellent customer service to all renters.) R& Z# k0 x, R' y- W% E( y6 x- U* G
· To work with the Technical Director to arrange staff
7 Y& B% B- [) Q- O9 Zscheduling. To handle payroll related matters, under the guidance
1 M0 r2 B# l" N% Z$ ^6 r4 rand direction of the Manager of Venues and Programming, concerning
- b. x+ G0 c e$ u, Lthe staff of the venues.+ B. A# q5 C9 j3 ^. w; x: l
· Working with the Manager of Facilities and Operations to ensure
9 y6 N" y- r+ b7 Nthe appropriate setup/tear down of each venue.* W; p& g, ~" J. a( W2 S9 ~& {
· Working with the Manager of Programming and Venues to ensure 6 D% ^" C; j% ]/ ]/ z7 X
that additional requests such as licensed receptions are arranged.
$ E) C$ o2 \6 B+ K; H* I. X4 Q' R5 g- I" x- s( x8 @+ V
( V. V4 Z; Z Q; v' e
4. Overall Financial Performance
+ J k, W" s0 B4 x
7 H8 ?5 {/ Q3 ~: La. To ensure, at all times, that the Financial and Administrative 5 n- z9 W/ K% O. `- i6 E
systems and processes utilized by or within the venues meet the
3 J9 U* d7 m+ |8 _, N9 vappropriate standards, requirements and needs, and contribute in a ) G. q Z X% b3 p. o! B2 t7 m7 p
positive way to the smooth operation and success of the venues. This # U5 o# x+ N) `% e
includes, but is not necessarily limited to, the following:
: `' C2 R i* S% Y To provide input and expertise in the formulation of appropriate 4 i8 [! I: ? H6 h) z, W6 p' C N1 s
operating budgets covering the venues to the SU´s Manager of ! B5 ~7 y" r3 j; t; M. b
Programming and Venues and to discuss and refine those budgets # `. m3 _6 ]$ p
Manager of Programming and Venues, and Manager of Finance & ; X; T; q1 Q/ g1 J0 a: l- h4 M
Administration prior to their submission for final approval.$ h+ z# U& a- M
· To manage the venues in a manner which adequately and effectively ( R" T% ^5 G' o6 X
reflects the budgets approved for the venues and/or which reflects 2 K7 c8 w5 B2 V+ _2 a' l0 b1 Y
the best interests of the venues and the Students´ Union.
* ]. L( P6 ]4 H: z% _9 |· To function as the key player in the submission of financial and 9 p9 X6 P2 g) [3 q
administrative documentation covering the venues to be used in the - ^, m# D- e0 X5 }% O' U, q
compilation of monthly and annual financial statements, and such 0 k+ {- B7 A4 m1 \3 I% I) ~* i$ {
other reports as may be necessary.
; Z+ w# k) N0 Y9 ]· To discuss those financial statements and other reports, together 4 r9 ]* a6 M! b3 R0 L( O }
with all financial and administrative procedures, with the SU´s 4 m. {, {0 Q, M$ o2 I5 g% l& e
Manager of Programming and Venues and Manager of Finance &
; B4 I# e; ^5 m2 OAdministration with a view to determining and implementing action - r! W/ Q8 _8 [) D$ Q# I' ~
aimed at improving the financial and/or functional effectiveness of & ?# G; T5 ~) K/ |
the Horowitz Theatre.0 @* s3 t# w4 H
· To ensure the existence of adequate, effective and accurate job 3 ^5 |1 [8 C4 Y% c' O! H6 g
costing systems to be used in connection with the determination and
+ V/ v- U8 i8 M$ q: h: @% ]& X5 G% Fsetting of appropriate prices for rental and staffing rates for 5 A& \5 b2 x6 h) z# z. Y
events held in the Horowitz Theatre.
. z2 R+ N6 [- {· To develop accurate documentation to be used in connection with . y* i ~/ Z5 M; w' n1 ?7 P
the billing clients, and to forward such documentation in a timely 4 l" W- u) H; n3 _7 e$ K
manner to the Accounting Department.
- Y1 U; T$ X) W· To recognize, address and handle all matters relating to financial
1 C F: W/ e! v4 q$ q; G: D8 h! zand administrative procedures and systems in a manner which reflects
3 [4 u# j/ o' T* _$ ethe requirements of the SU´s Manager of Programming and Venues and
* J8 F! ~6 G8 y$ `+ x) ?# hManager of Finance and Administration, and in a manner which . \' \' n/ _/ v0 G* S5 J7 e
contributes positively to the smooth operation and success of the
4 O2 ?6 q' O9 m- z0 L( E2 ~venues.
* L" y! O9 Q6 h" z- U9 ]! I$ u/ O q8 x5 ^5 A# c
5. Overall Roles and Responsibilities
1 s, d7 c- t: P0 fa. To ensure, at all times, that the systems and processes used in
& S9 |* u W+ ]# ]( n' [renting the venues meet the appropriate standards, requirements and D3 I' ]/ k/ k9 _- V. [5 l. i
needs, and contribute to the smooth operation and success of the
* {: ~% S1 N2 a7 W2 g( j" avenues. This includes, but is not limited to, the following:
1 G: s* o5 A( ^: n! T% Q6 J0 D( ^0 s D2 j1 ?5 |" F
· To recognize, develop and set in place such rental procedures as 2 z H4 m; K2 _& M
may be necessary to ensure the smooth operation of the venues, this ( j8 X* _5 P9 y. {. ^& `. l# S
is to include but not necessarily be limited to systems and processes
- k2 b) A& _! M3 ]) x( B: T8 U* Fin the areas of contracts, inventory management, contract evaluation, $ O, i- W, o4 P* R$ O
pricing, costing, equipment usage, rental/contract invoicing,
$ |8 h* r$ U0 a! d6 N. ytogether with such other systems and procedures as may be necessary
- |1 j" s) Z# ~0 r7 s1 \to ensure the smooth, secure, efficient, cost-effective and 3 P/ }5 d1 X( _( S+ `& y
functionally-effective operation of the Horowitz Theatre.2 g, y/ V# H) R
· To recognize, develop and set in place such operational procedures : v4 F c- E u" I
as may be necessary to ensure the smooth, efficient and cost- ' h' m, _4 }- c3 L" H ~& h
effective operation of the venues.; j. @. M( w- s6 s9 _5 m
· To negotiate rental lease agreements (contracts) relating to
+ F5 ^% B+ C, r$ M& {! ?dates, rates, staff and miscellaneous charges.
8 K- V3 v0 H- s7 C. q1 K4 P% K· To ensure that adequate inventory is available at all times and
5 m. u& h) O2 i4 [2 Y' Fthat such inventory is stored and issued in effective and secure ways.
* K/ i& s1 a) { d+ f! H1 K+ _# v· To consult with renters as to facility issues in producing their
2 K. t+ z; D2 Y) m7 jparticular event in the venues.6 Q3 s; m$ D4 [8 K
· To provide the venues on-site staff with such documentation and
W& p; Z; F3 M) R& q6 C$ y7 |supporting information as it may need to effectively fulfill the
/ W A4 h6 }3 t) Uroles they are to perform to ensure the success of the renter´s event.& c3 k }4 c/ C# k2 P" `
· To produce quotes in respect to staffing costs for a particular
9 x1 ]) l4 D) Q& ?2 {rental with consultation with the Technical Director.
0 m' E0 J# G+ L' N' s3 d# h· To ensure that all queries raised with the venues whether from the ' l- ~& z' T' t7 ? m4 W
SU or renters, are promptly and effectively handled and adequately . R# j2 K7 L3 f) i
answered, and to ensure that such action as may be necessary in ! d. x: B1 W4 x- a; W$ W
follow-up to such queries is taken in a timely manner.) E- j Y1 h* ^& y/ H
To ensure that the venues and its capabilities are adequately, 5 J% |* r, A- A- p/ n6 a/ d8 j
effectively and cost-effectively advertised and promoted, and that ! O, F5 x6 F7 Z& } ~" B) d# M$ W
the cost of such endeavors does not exceed the budgetary provision 8 b5 H! A- X: E" D1 y1 I
made for them unless prior approval is given by the Manager of 9 s8 r; n& v1 i3 M9 D
Programming and Venues.
- c& s2 U! P& h) e5 O, r, b* X· To act as an informed and knowledgeable resource in the case of % R8 K6 d! K+ m
significant challenges and/or problems surrounding the tasks of " X/ D) f$ h, _( f' Z3 ^) B
marketing, administration, operations, and any such other matters as
% q/ U% ^" C+ D4 ^may provide such challenges and/or problems.# |8 z$ B4 v. v- O; K
· To attend such meetings as may be required to support the smooth ! n5 o' k: B: _( z1 V
operation of the venues or the Students´ Union as a whole.) D l/ z; F2 G8 V/ [) y
· To perform other job-related duties as may be required by the 2 C, D1 |; R3 Z5 M# C% x4 b
Manager of Programming and Venues in order to ensure the smooth and , _0 Q- ?3 n. D% J2 v" c T+ c
secure operation of the venues.
6 X3 w5 g& _, R· To recognize, address and handle all matters relating to overall 8 |5 i) f4 q1 Y S% N
operations in a manner which reflects the requirements of the SU´s
5 ^' X. B3 i! G5 E# DManager of Programming and Venues, and Manager of Finance and
2 ]( m6 k' y" z- B9 H' jAdministration, and in a manner which contributes positively to the + N- }0 M8 _6 M9 k
smooth operation and success of the Horowitz Theatre.$ _+ d; {( M! F3 H4 I3 U9 L
' ]9 u; @4 `% nQUALIFICATIONS: ^2 }0 I# L& P5 u7 K3 W; w$ k" ]% }5 K
1) Minimum two years related post secondary education, or $ |. J, @% c: k
an acceptable combination of education and experience.
) N6 L! @4 G/ |2) Supervisory experience. y# |3 _- l! p$ n
3) Ability to create new initiatives with little or no
6 j% S4 M) K/ z. ~$ nsupervision.
/ K: ? l% [$ J$ \) V4) High level of creativity* ^: M, [" C+ ~
5) Knowledge of budgeting and staffing procedures./ h5 {+ ]" O) M
6) Excellent organizational and communication skills and
9 b9 w2 r; d) S+ W4 N( zstrong writing skills.7 H$ e2 m# o( |6 k, n! n/ N4 t
7) Dynamic individual with experience in large group and $ ^! f' [ k, @0 p1 e% I, x9 `- @
one-on-one promotion.: v3 _+ v: e2 R1 E) |7 ?, i
Ability to work with students, staff, University 5 V5 O: l2 g8 c( A! k5 k
faculty and administration with a dedication to providing excellent
$ g" F. @* p# D* q8 Scustomer service.4 I; s6 n0 Z6 D* W6 Q+ Y: e
Union exempt position5 h4 T; }4 E+ e, y: ?& M& v
July 6 2007
. ^/ G* m5 p8 U3 Y3 E R% ?) S$ [: Y3 S. k7 h
Please state salary expectations3 }/ z: o4 n3 h, c( i; m
4 E( N$ u: X" S; Z# z. fPlease apply in writing to: Val Stewart, Personnel Manager, Box 600
$ f* M6 O( m& L) WRoom 2-900 SUB, U of A Campus T6G 2J7 by 4pm Tuesday, July 17th 2007. |
|