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JOB POSTING
9 N9 |/ n2 O5 q3 u. \( `( N FOR
# _* g" {" d: ], |- ROPERATIONS MANAGER - VENUES & PROGRAMMING
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# m3 w) e9 f# f, pREPORTING RELATIONSHIPS, S. e. z9 d- A
The Operations Manager - Venues and Programming will operate with a 8 R3 @) O" j$ C" ]1 U: X
direct line reporting relationship to the SU´s Manager of Programming 6 \" K& l: @4 s7 x7 i8 c
and Venues.8 m) V! Z( Y% m/ c& G# E- s) j3 x
% E% J! T: x+ Y, \ROLES AND RESPONSIBILITIES8 ?0 v/ F$ S( \$ A8 O
The duties of the Operations Manager - SU Venues are diverse and
5 [1 ]( k2 c; b4 S3 X: k/ ?& g, kextensive, and are targeted at the all round smooth operation and ! [+ f5 @9 s) K: a% U
financial and operational success of the Horowitz Theatre as well as
5 B2 |4 x: U$ I8 a* }- J9 l8 Rthe logistical organization and smooth rental of the additional
7 {8 l& X# x6 r2 gvenues within the realm of the Students´ Union. In the light of that
) [, N1 d" d: }! Y' ?breadth and complexity, it is not possible to fully define or 7 r. ~8 m! H9 m6 p/ ^
describe all roles and responsibilities in a document of this kind.
& L7 d/ c- Z3 p' l- ^4 F& [' j M9 UHowever, the main roles and responsibilities of the Operations / A& i* z. O$ P A
Manager are as follows:. \3 P+ {. Q' |9 _5 a% o
4 Z/ `1 p% M. k( t! S% K: h1. Space Roles and Responsibilities1 ?$ y' z3 E8 O( {4 Y; c' s g5 m
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a. To ensure, at all times, that the venues listed below meet the
7 A: R+ r! o$ H0 q8 I* `; ~( Happropriate standards, requirements and needs, and contributes in a 0 k& ] H& t" B- L0 m
positive way to the smooth operation and success of the individual
" a, L! S, z+ K% E7 c1 rrenter.
) L0 E4 s! z4 L( U· Myer Horowitz Theatre3 I" Y7 M5 O6 W0 @; ] ]
· Dinwoodie Lounge
) _! ~7 f9 v$ K8 g& P' y· SUB Stage
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b. This includes, but is not limited to, the following:- C5 C7 Q/ t& N" i) f4 _( V
· To plan the capital and supply expenditures to meet the
* {0 A9 O4 c* c4 O* m+ C) hproduction and facility requirements.! D$ @% V/ G( F
· To ensure the day-to-day compliance of the venues with existing
* ^7 Y8 v; _8 R# }' V1 Nsafety regulations and building policies. P( D& I8 V+ ]! {
To ensure that the maximum potential of renters is met.$ S: ]1 I I6 _+ O, ~% y
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2. Marketing and Promotion1 K3 c# c, L. O8 o% m1 W
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a. To develop and implement a marketing plan for the venues that ! K& R& j1 `5 _7 l$ n5 \- S
focuses upon advertising and promoting the venue to faculty, + k2 B7 L1 ]& Q$ I2 d A
students, and internal and external clients on an on-going basis. 8 G( \) k6 |1 ] w; r9 a6 I7 V- \
This strategy will include implementing and/or delegating the following:: G, p" t5 ^/ w' K) w4 X: ^$ z) f/ a
· To develop and maintain promotional materials, the Horowitz
( _5 G( W( V( F/ ETheatre and SU Venues home page, newspaper and other advertising; to * Y t7 p) v/ C$ k4 Q$ c
take advantage of other internal and external advertising . C$ b0 Z# @# b+ \9 P2 p9 O2 j
opportunities; and to develop press releases and other promotional $ t6 ]# ` W6 m" R2 j# b
literature on an ongoing basis.5 J3 @: l6 P3 r2 T) ~0 p
· To coordinate tours of the venues for potential renters.
/ j6 A& W2 y) o5 | p L· To promote upcoming events in the Horowitz Theatre through the / v1 \( F k/ o+ J/ k! i
use of the Horowitz Theatre Home Page and the SU Events Calendar.
) m- [7 N) a& j, G( A4 Q· To develop new external clients for the venues., S+ R4 S t, | j
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$ n# D1 b2 r; |* X7 _. _3. Staff and Supervisory Roles and Responsibilities
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8 U0 g) y5 r' L6 B, ]9 q8 `. Ga. To ensure, at all times, that the venues are adequately and cost- 0 ?. r9 a# q. [* }/ C' W% |
effectively staffed, and that the staff utilized by or within the
, J5 j: H; e& ^! Bvenues meet the appropriate standards, requirements and needs, and & F" n6 U4 z$ d# R6 \2 x
contribute in a positive way to the smooth operation and success of
+ D7 q/ X' d6 ]/ I/ uthe renter´s events. This includes, but is not necessarily limited
- N, V6 G. L5 oto, the following:4 }6 h5 u* V, z$ D: l' J) T1 b
· To be responsible, under the direction of the Manager of Venues
n' Y) c' n X4 k. W& P; [and Programming, for all staff issues including hiring, disciplining,
: A6 X, j, M: \' }# Q8 hevaluating and terminating, as necessary.( |( \# I( H% k
To ensure that the Horowitz Theatre is adequately supervised at & O8 u5 _' O0 `) J J
all times, this includes the development and implementation of such
6 Q! U4 y7 ?& x) p/ [2 |- ?1 w4 Dschedules and rosters as may be necessary to ensure the effective and
0 Q3 K$ i: y4 n6 p' A+ ycost-effective supervision of the venues at all times during which it
! Z* e) B; B M) r% dis in operation or needs to be in operation.& t: x& H5 b- k
· To work with the Technical Director, when necessary, to ensure
& O* e" n6 D, P3 I! H' ?that an adequate and appropriate level of part-time staff exists to
6 B) e$ i6 P% Y; ]! }* ~# j6 hfacilitate the smooth operation of the venues and to ensure all , j2 v; u1 ], W
renters needs are met.
% b9 P- d& D; w3 y· To work with the Technical Director to ensure that the skills 9 W: w) N$ N" V) w. J
and attitudes of all subordinate staff are appropriate in light of
5 K3 f- T7 b8 g. a7 i, tthe roles they must perform. This includes providing adequate and
4 K, ~ d4 h, yeffective training (and re-training) in all applicable and 1 n2 f- ^$ }6 r. o; U- ?* O1 y
appropriate areas, and ensuring that the Policy and Procedures manual
# A9 t* n | I) Xis kep up-to-date at all times.
' i6 T( P! ?" W1 g+ U· To ensure all staff are trained in and committed to providing
* g5 s+ B( E9 G8 L& z8 hexcellent customer service to all renters.
5 u1 L* `2 ~) ^2 Y4 e6 F- P, _& G· To work with the Technical Director to arrange staff / p% v9 [$ ~* G/ Y+ j$ Z( V3 u# Y3 |
scheduling. To handle payroll related matters, under the guidance
' M" _% n" d2 J land direction of the Manager of Venues and Programming, concerning 3 {: Q5 h% C- J) {; ?& m, |% ~
the staff of the venues.
2 V I* N( ^8 T& S8 e& y1 X· Working with the Manager of Facilities and Operations to ensure , X. {+ T2 y# y* T! o4 W
the appropriate setup/tear down of each venue.: N' Q" G0 O* M0 A1 b
· Working with the Manager of Programming and Venues to ensure 0 E5 k V0 \4 `* t- t
that additional requests such as licensed receptions are arranged.- D0 T. L2 R2 G) H* G) j
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; m: Z0 U# c, ~7 U2 k/ u4. Overall Financial Performance
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# R0 R) x5 w+ n- `$ }* Ua. To ensure, at all times, that the Financial and Administrative 4 m1 m# }/ ]5 r9 j V) p2 @
systems and processes utilized by or within the venues meet the : V X% N3 Q6 _; J6 U
appropriate standards, requirements and needs, and contribute in a ; t& D0 O O( I
positive way to the smooth operation and success of the venues. This
, z. j: E# O, d8 Vincludes, but is not necessarily limited to, the following:
9 y% M6 S* S( q' b To provide input and expertise in the formulation of appropriate 3 r& t! i K) N- ?$ \9 r6 _
operating budgets covering the venues to the SU´s Manager of
0 v2 [( ?: R! E R" T% Z* Y$ }Programming and Venues and to discuss and refine those budgets 4 D" _7 }" M# F. G9 w) N
Manager of Programming and Venues, and Manager of Finance &
2 M5 i9 U' V) H% z7 mAdministration prior to their submission for final approval.
& G( M j% U6 J' s* ?" n+ R+ {; E· To manage the venues in a manner which adequately and effectively + b; l+ Q5 r: N8 ?! `6 Z p$ ^
reflects the budgets approved for the venues and/or which reflects
9 Z1 l- P' L: Y3 \, xthe best interests of the venues and the Students´ Union.
( \; R$ Z# Q0 u6 u7 w· To function as the key player in the submission of financial and
/ L4 Q" @9 U; t8 q, eadministrative documentation covering the venues to be used in the 8 U* J6 _* y% l2 M! K
compilation of monthly and annual financial statements, and such b+ F2 J6 a, K
other reports as may be necessary.7 H+ A3 T, Q" j, d
· To discuss those financial statements and other reports, together # x% A1 V% ], ? Q/ g
with all financial and administrative procedures, with the SU´s 4 H# w& W+ J/ R0 I: s8 h
Manager of Programming and Venues and Manager of Finance & ' ]) L$ C8 i8 s* b$ p
Administration with a view to determining and implementing action
' q U. @# u' p$ r- g5 |aimed at improving the financial and/or functional effectiveness of
3 C5 y) s- n* X) ~3 H/ rthe Horowitz Theatre.' b0 b8 [/ @. F2 A) a8 k
· To ensure the existence of adequate, effective and accurate job % L* Y4 d9 |9 I* g
costing systems to be used in connection with the determination and
7 R+ ^% B W4 O; k5 asetting of appropriate prices for rental and staffing rates for 4 a6 b! q% h2 X$ }+ K7 w& T
events held in the Horowitz Theatre.
% Y L. `/ o+ i2 E3 M· To develop accurate documentation to be used in connection with
! q/ d) t% |9 n1 Q/ N5 r" z9 l, hthe billing clients, and to forward such documentation in a timely 1 h, o+ z% j+ i7 c; y- u. }; S
manner to the Accounting Department.
. \( M, y. p# U8 \( E· To recognize, address and handle all matters relating to financial
. k6 Y; L, B% z/ I& Dand administrative procedures and systems in a manner which reflects 6 t" X& o5 h# g5 N) {
the requirements of the SU´s Manager of Programming and Venues and
3 I$ @4 p/ O$ S# \2 y: {Manager of Finance and Administration, and in a manner which
. x% |' j4 Z: e r1 F' gcontributes positively to the smooth operation and success of the
( _# o9 ]7 j! Hvenues.
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5 [+ C7 g# u/ Q0 y" s8 |! T2 `5. Overall Roles and Responsibilities
( j* ~/ K# e( _& J/ c; w1 _a. To ensure, at all times, that the systems and processes used in G( ? B. m- _$ P8 F. m1 K
renting the venues meet the appropriate standards, requirements and
4 ]$ b9 l$ O+ i# Wneeds, and contribute to the smooth operation and success of the
5 b3 A a8 _0 N3 s6 s# \/ Uvenues. This includes, but is not limited to, the following:2 Y* m) \$ A( s, y
5 ?& T$ ~* H) m( j8 S3 Z
· To recognize, develop and set in place such rental procedures as 9 d% e* h% U1 q4 T i
may be necessary to ensure the smooth operation of the venues, this 7 G; B7 n; ]) b; I; b
is to include but not necessarily be limited to systems and processes ! L. I: `0 x2 b/ w; D1 {- x- H' P$ A
in the areas of contracts, inventory management, contract evaluation, S5 k0 S, ?% Z9 V2 M' }
pricing, costing, equipment usage, rental/contract invoicing, & }8 O( l' Q, y3 M8 e/ C$ }0 l, y
together with such other systems and procedures as may be necessary m- G2 J( c5 w' N! l8 Y& K9 @
to ensure the smooth, secure, efficient, cost-effective and ' @6 {" T' m/ S0 C4 v
functionally-effective operation of the Horowitz Theatre.
% T( m: Y9 Q% ]/ c4 G3 C· To recognize, develop and set in place such operational procedures
( Z# Y: H( @3 \2 V5 Qas may be necessary to ensure the smooth, efficient and cost-
2 Y8 q1 Z0 y" Leffective operation of the venues.
, Q) h# g2 s% M4 M. R0 c· To negotiate rental lease agreements (contracts) relating to 8 d5 ~1 A0 q: t z6 u
dates, rates, staff and miscellaneous charges.# V+ I% [; {1 r2 t6 R
· To ensure that adequate inventory is available at all times and 2 ~6 b3 ?4 u: h* S
that such inventory is stored and issued in effective and secure ways.
1 h2 t( q8 ^: }% @· To consult with renters as to facility issues in producing their , P" ^6 N2 H. m, }( D q
particular event in the venues.
2 X5 B) R, c# H3 p8 _: P2 I; R, }· To provide the venues on-site staff with such documentation and . S) P( I& `; \4 J( E4 {
supporting information as it may need to effectively fulfill the
+ ?# L" q0 e" \0 J- h) \( qroles they are to perform to ensure the success of the renter´s event.
: \8 O1 o( g' Y/ S Q4 i }· To produce quotes in respect to staffing costs for a particular 2 v* I" U) E( i0 h
rental with consultation with the Technical Director.: d) e2 O5 r Y0 _% x! {. I* g
· To ensure that all queries raised with the venues whether from the
/ g3 T/ o7 f6 I& Q) m4 E3 u0 jSU or renters, are promptly and effectively handled and adequately 0 N( }) [- c# P1 a. P" b3 g
answered, and to ensure that such action as may be necessary in * V- \$ {9 k+ V
follow-up to such queries is taken in a timely manner.+ l5 w8 g# ^( p
To ensure that the venues and its capabilities are adequately, # T/ V0 f8 c; ~1 F7 t; c
effectively and cost-effectively advertised and promoted, and that
9 w5 r( @' L, v1 o: bthe cost of such endeavors does not exceed the budgetary provision & t6 A# E# z7 V
made for them unless prior approval is given by the Manager of
" X% ~7 P* c8 G/ LProgramming and Venues.4 T& O5 f* W' _& j( ^
· To act as an informed and knowledgeable resource in the case of 5 R: B. b) T% w, c, m
significant challenges and/or problems surrounding the tasks of
9 H2 t: ~2 M$ q" i v) F! umarketing, administration, operations, and any such other matters as ) W3 J2 i, K" n/ L& ]7 J" S, K
may provide such challenges and/or problems.
/ y4 T8 ^" X! }6 K$ k· To attend such meetings as may be required to support the smooth
! z0 b: l/ E! v0 l3 d: V5 Poperation of the venues or the Students´ Union as a whole.0 w+ ?4 g5 w$ C1 T
· To perform other job-related duties as may be required by the $ R+ p8 [$ T* W7 X6 w4 S; _
Manager of Programming and Venues in order to ensure the smooth and 0 B% M4 c$ W4 z, w6 Q% Z& ~# c W* h0 [
secure operation of the venues.
# W: ^. S9 N; n: ^· To recognize, address and handle all matters relating to overall 3 Q0 U0 q/ o \- u0 ^" }
operations in a manner which reflects the requirements of the SU´s 5 d% d: g0 M4 T7 L1 l5 P$ R$ ]
Manager of Programming and Venues, and Manager of Finance and
$ j) ]8 f4 _# F; ]6 O* T7 [- p7 yAdministration, and in a manner which contributes positively to the 7 _9 T! g* W! B* d" S
smooth operation and success of the Horowitz Theatre." U1 C2 `& @1 V" Q m8 C T$ y
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QUALIFICATIONS:
0 u6 h# u$ l; ]1 Z1) Minimum two years related post secondary education, or
# Q: w8 u N9 A2 i8 n9 Aan acceptable combination of education and experience.
7 Y R7 [" h% x2 u+ ^" A2) Supervisory experience.
3 P/ j" ]6 v5 e1 }2 q: l3) Ability to create new initiatives with little or no
4 K |. j9 t, B* i* I$ k, _/ zsupervision.
+ m9 F( ]3 i8 t1 L# J; Q6 g0 d2 f4) High level of creativity
3 i1 u7 n( D1 s) F( x' Q5) Knowledge of budgeting and staffing procedures.
) y- m$ A5 z- Q7 q6) Excellent organizational and communication skills and / G5 U3 O) m/ T/ E y
strong writing skills.
1 ^3 X7 ] J" M5 l- P7) Dynamic individual with experience in large group and 4 d# S/ k2 @$ H/ s. H
one-on-one promotion.0 h# Z. _* d" j+ ~1 X5 P
Ability to work with students, staff, University - j9 N5 L! g" X& ^ @6 ^
faculty and administration with a dedication to providing excellent
3 n I/ L; K/ P- acustomer service.
; i: j: ~ N' _) n; t5 f1 ?Union exempt position( n: _ S9 g5 q" \
July 6 2007
$ K$ z y3 T( h% A& N" l9 t; S& v
Please state salary expectations6 `" }4 c; O* P% C, s# y+ M: }4 k$ a* ~
; Q( m# F* ]) Z. lPlease apply in writing to: Val Stewart, Personnel Manager, Box 600 0 ^$ I* `& h: ]1 M2 c0 U
Room 2-900 SUB, U of A Campus T6G 2J7 by 4pm Tuesday, July 17th 2007. |
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