俺公司招：IT Manager ，详情如下：

年轻的心

此信来自公司人力资源部经理:
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As you know, we are now recruiting for a full-time IT Manager for our Edmonton office.
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1 \; b3 b# Q( O# T. |) c6 xI have enclosed the job description, so please feel free to pass it on to anyone you know that may be interested. Please let me know if you have any questions.
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Regards,
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  P" [. z! j: T: A2 E$ h! r
" \/ r+ T7 {) X% ]# HMadeleine Hiltz
" W  g$ }: g1 ^' I! qHuman Resources Manager
( i2 V: q! w# T+ kT (780) 468-3604 (Direct)
4 D; F) m( N+ t+ sT (780) 440-6600
T (800) 661-0066
F (780) 440-2538
+ F' X* h& A7 s% BE madeleine.hiltz@applusrtd.ca
9 N+ B5 o3 @, t4 J6 ^www.ApplusRTD.com <http://www.applusrtd.com

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Job Description: IT Manager

Department: Administration
Last Update: November 15, 2007
Reports to: Controller
4 k* U7 O$ {9 `0 ]Position Classification: Exempt

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: M9 O8 [0 V& ~5 s! t4 j9 GJob Summary:
' U- u! ~5 W* l4 ^Reporting to the Controller, the IT Manager will be responsible for the proficient functioning of all network services, hardware and peripherals
$ P$ W7 @% M5 e, Qin accordance with organizational policies and goals.
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Is also responsible for documentation of all network systems hardware and software including, network systems overview, license tracking and renewal, asset tracking, etc. Keeps computer equipment, hardware, and software updated to meet organizational needs.

The IT Manager, identifies the needs of the organization, deals with issues proactively and provides solutions, while developing a high level of organizational efficiency. Ensures superior customer service and professional corporate representation is provided at all times.


8 Y: M% \/ K- i: [- c  k  aThe IT Manager is responsible for all aspects of personnel management for the support staff in the department. Due to the nature of this position, long or irregular work hours as well as on-call support may be required.

; H0 G7 }0 j7 q  MEssential Duties and Responsibilities:
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- j) [+ b" H5 w8 B: s* ]* p  sDevelops and maintains company IT policies and procedures relating to various areas, including, security, user guidelines, purchasing, etc.
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Develops and maintains network systems documentation including systems overview, license tracking, asset tracking, etc.
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Reviews, recommends, and implements any hardware or software conversions, upgrades, etc.
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  P9 }: E0 [  E+ H" Z2 kEvaluates user needs and system functionality.
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Planning and management of the IT budget.
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Sources computers, printers and computer related consumables; obtaining competitive prices from suppliers, where appropriate, to ensure cost effectiveness; builds and maintains vendor relationships and manages the purchase of hardware and software products.
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Scheduling of upgrades and security backups of hardware and software systems.
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Oversees troubleshooting, systems backups, archiving, and disaster recovery and provides expert support when necessary.
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+ j2 c5 S9 I7 {  P! XEnsures the smooth running of all IT systems, including anti-virus software, print services and email provision.
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Ensures that software licensing laws are adhered to.
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* i# d) ]8 @( Q* E3 _9 J9 Y" n6 G9 dProvides secure access to the network for remote users.
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Ensures the security of data from internal and external attack.
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# [. l$ M8 ]8 x5 j) QProvides users with appropriate support and advice; interacts with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner while maintaining positive relationships.
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Manages crisis situations, which may involve complex technical hardware or software problems.
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Directly supervises department support staff and handles all aspects of personnel management - recruiting, training, mentoring, coaching, discipline, recommending terminations along with assignment and supervision of work.
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. p+ r. }* ?& [2 O# EKeeps up to date with the latest technologies and emerging industry practices.
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Serves as main point of contact on all IT-related matters for the office assigned.
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, f0 ^, e4 i7 K6 a; [# p4 j2 \Provides third line assistance/backup response to security alarm calls for Edmonton office location.

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Functional Competencies:
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; q1 Q2 ~7 P8 r* m$ @Knowledge and experience in W2000/W2003 server administration including Active Directory.
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Knowledge of TCP/IP Networks.
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/ M: F! w4 \' B1 TKnowledge with server management including capacity planning and monitoring.
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9 ], f  l7 U- i9 w$ o5 \+ Z( ~5 VAbility to perform performance monitoring and tuning.
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7 L5 N( i' y( Z( k3 T1 YKnowledge of network concepts such as network protocols, switches, routers.
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! ]0 j" Q8 a: g& b0 e0 CKnowledge and experience with Windows NT/2000/2003 operating systems including Active Directory.
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- k8 o8 G  B# Q% jKnowledge of Microsoft Windows 2000 Professional, MS Outlook, Windows 9X, Internet Explorer and backup software.
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Knowledge of MS security including patches and virus deployment.
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Knowledge of ITIL (IT Service Management).
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3 G& @& p* ^9 }8 T( dAbility to provide Hardware servicing and maintenance.
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Core Competencies:
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* _9 n1 n& f5 c- H8 RCommitted to professionalism and excellence in customer service.
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; ~% m1 Q( s/ o- mOutstanding relationship management skills and the ability to access and accurately respond to client needs.
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Committed to team goals and success through cooperation.
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3 f) L/ z" ?# X+ V% K/ mStrong organization skills; ability to plan, coordinate and monitor a significant number of simultaneous tasks in an environment of shifting priorities.
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Exceptional problem solving skills.
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5 o- Y! Y  @2 L! I, S2 D/ mAbility to exercise sound judgement and decision-making.
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Committed to continuous development of skills and knowledge.
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4 Q0 `. A' `. F5 T3 d, I% e9 A- sExceptional listening and communications skills.
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Capable of prioritizing and multi-tasking in trouble priority driven environment.
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Education and Experience:
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Related Bachelors degree or post-secondary education.
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A minimum of 5 years experience providing server administration and customer (staff) support or related area which includes 1 – 2 years of management or supervisory responsibilities.
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) T- ~5 [9 Z& aMCSE 200 Certified.
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Microsoft 2003 Server.
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3 _2 L) Q2 V* x4 w# F+ \SMS 2.0 – System Management Server.
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/ _* T' S! T( G. LTCP/IP.
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1 Z0 a3 g0 N! [; O& QActive Directory.
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Microsoft Exchange 2000/2003.
SQL – Database Server.

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