Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
' A! G: Z- m2 Z8 V% ~Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
* y+ q0 \: A9 s7 ILocation: Edmonton
Duration:  
Job Type: PART TIME/FULL TIME
! i9 ~4 ~0 Z4 n/ CPositions Available: 1
Hours per week: 25-40
Position Start Date: Immediate Opening
0 ]8 V6 @$ F: P9 X( P% lApplication Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
Min:    Rate: 15.74
Max:        
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- \/ m* x, ^% b: }5 a2 g/ cApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
Notes:  
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/ P" d+ H, _) b: L; M) h4 D4 {+ h$ XEmployer: TELUS
4 I# |: ~, C1 k+ o& J( J9 JBranch: HUMAN RESOURCES
Address: 1N - 10020 100 ST
City: EDMONTON
Province: AB
Postal Code: T5J 0N5
6 g  G: b6 [6 @1 D9 q5 WWeb Address: http://www.telus.com
# k* H3 v% F1 t* aContact: JONELLE PALAFOX
# {& `$ `& C& E! x% C; t4 ^* t  jContact Title: RECRUITMENT COORDINATOR
% M9 d4 j2 P" A7 H% t7 BFax:  
2 p, x- p$ F$ b  S; {4 ?Email Address: