Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
" c! ?  o* E/ K, cJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
2 B' |4 V2 O% gLocation: Edmonton
. Y/ C7 t& q/ \" {- _Duration:  
2 D7 d. Z' _: P2 |; j( |) V4 qJob Type: PART TIME/FULL TIME
Positions Available: 1
Hours per week: 25-40
Position Start Date: Immediate Opening
! s3 H1 ?+ v$ g9 g2 aApplication Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
+ C( V$ ]4 u7 e4 J8 ?% u6 q+ OMin:    Rate: 15.74
( ?% z. L! z$ _- \8 `* F( S- g" ~1 yMax:        

( |- Y2 V& N$ j" X7 I4 qApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
  j( i: e$ n3 F5 ?% B3 t. tNotes:  
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Employer: TELUS
Branch: HUMAN RESOURCES
8 }8 J9 A& \2 K) k. U1 y; bAddress: 1N - 10020 100 ST
0 \4 m6 y. A% KCity: EDMONTON
Province: AB
Postal Code: T5J 0N5
Web Address: http://www.telus.com
. M& k6 S# }+ x& xContact: JONELLE PALAFOX
% W* j2 O5 u9 e& t: v; E) aContact Title: RECRUITMENT COORDINATOR
Fax:  
Email Address: