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Position Title: Help Desk Analyst (ADV114)
; _, N- d f1 q' w5 A9 eJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities. 5 Y4 M6 {% r6 O% J, f
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team : {( h# {2 i a. t0 }
Location: Edmonton
5 Y* }) b+ j- P! I/ iDuration:
4 M; J& X# I9 P% o' C3 nJob Type: PART TIME/FULL TIME
, u. A# b1 Q! |1 ~, t3 d/ uPositions Available: 1 # l: i& F6 ]" z8 c" H
Hours per week: 25-40
' T: T* g* ~, L) Y3 z* sPosition Start Date: Immediate Opening
/ u: V0 v# h, ]Application Deadline: Jun 30, 2005 ( H& I0 K& U1 x5 k2 S
Remuneration: Salary/month -or- Hourly - A; g. T8 A. I: C4 D* O
Min: Rate: 15.74
5 _% ]- N* j, A9 H/ `Max: % K* m; J& i/ V; N& t+ f
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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Employer: TELUS $ x8 S1 D! F) }' p; l3 E. Q
Branch: HUMAN RESOURCES
# S- z- }' `+ xAddress: 1N - 10020 100 ST
" ~- T1 r* V; T6 [City: EDMONTON
, M2 E) x' ]7 |! PProvince: AB ' g, l. ^. j* A4 O7 {
Postal Code: T5J 0N5 : L* h: ?. u8 C. i6 c
Web Address: http://www.telus.com
# L% q/ o' F5 P4 @ M- P, aContact: JONELLE PALAFOX
7 u* j8 s# r$ p' t* nContact Title: RECRUITMENT COORDINATOR
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$ U4 ?! t, ^! [! I8 w; qEmail Address: |
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