Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
5 ~& S* N5 E6 Q6 G* o% MJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
' y% b6 Y) y, T# z: u/ Y, {Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
Location: Edmonton
Duration:  
Job Type: PART TIME/FULL TIME
- o) k0 ]; p* J9 Z, j$ KPositions Available: 1
Hours per week: 25-40
9 Z% j" r1 F+ ePosition Start Date: Immediate Opening
+ Y# ^8 @* e: U5 w7 A' e1 w. vApplication Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
Min:    Rate: 15.74
Max:        
) f) G! z- g; F5 n2 Q- B
Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
3 U. Y9 m6 W6 X: iNotes:  

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Employer: TELUS
Branch: HUMAN RESOURCES
  c4 Q1 M& ?( d: i- o& b: GAddress: 1N - 10020 100 ST
" i7 r; T. ^: {City: EDMONTON
Province: AB
Postal Code: T5J 0N5
( X8 l' |3 R7 e+ }9 r% nWeb Address: http://www.telus.com
Contact: JONELLE PALAFOX
Contact Title: RECRUITMENT COORDINATOR
Fax:  
* l7 u& b" u9 w6 X9 I/ tEmail Address: