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Position Title: Help Desk Analyst (ADV114)
6 I- B9 Q2 A# q4 bJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.
( r X/ z% \8 w& ~/ @Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
7 p( U5 a- q5 m' DLocation: Edmonton
9 j% ?' ^) h; \' D5 H3 X/ PDuration: # w3 d T7 R) k* P$ N! ]: g
Job Type: PART TIME/FULL TIME & Q' B. l# `' G
Positions Available: 1
* Y5 c% g% H8 r5 |7 P, P$ jHours per week: 25-40
, w* L2 d! M$ A% \; H- `& dPosition Start Date: Immediate Opening 7 T/ F3 p( W" l% ^% M& n V
Application Deadline: Jun 30, 2005 3 u# I1 E5 e! U7 a' m
Remuneration: Salary/month -or- Hourly & R I4 @% G5 D
Min: Rate: 15.74
' V# N6 P3 B( FMax: 5 A2 j& R/ H3 }: e9 l
! t' f' t. A9 `Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114. 4 j! z' ^% M1 E) N+ X( Z, O
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Employer: TELUS % e8 i6 ?$ E8 ?: u, U7 w
Branch: HUMAN RESOURCES
8 H t8 s2 J/ AAddress: 1N - 10020 100 ST % G$ f) {9 `3 ]4 V3 P% Y6 @
City: EDMONTON . h9 c" e5 g5 p$ q
Province: AB
4 A* Z; `' [! S" Q1 w" r% \Postal Code: T5J 0N5
' Q/ G8 j, _0 w' I' C5 b9 m& JWeb Address: http://www.telus.com
+ r: h0 O# {- n$ v: HContact: JONELLE PALAFOX , b8 g* m* x. w& v8 E
Contact Title: RECRUITMENT COORDINATOR
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