Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
( Z7 ~. S6 x1 jLocation: Edmonton
Duration:  
( P- l, R3 Z" g; TJob Type: PART TIME/FULL TIME
- S4 A" y7 g( i( KPositions Available: 1
Hours per week: 25-40
/ O. U+ n$ e% C% `7 y% NPosition Start Date: Immediate Opening
% X  T0 a" B* a+ i' i1 kApplication Deadline: Jun 30, 2005
* b$ v8 M/ b3 F9 I' W- tRemuneration: Salary/month -or- Hourly
Min:    Rate: 15.74
6 X7 I6 N4 j2 w8 y% UMax:        

. A. V5 ~$ |7 W, E* OApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
Notes:  

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Employer: TELUS
4 _  `7 A$ R7 G, ~1 j2 C! sBranch: HUMAN RESOURCES
Address: 1N - 10020 100 ST
* d: L3 f- m# K: [% X9 @3 E+ hCity: EDMONTON
: T! W" ^- B0 j& E3 q4 u# r. ]Province: AB
1 [) r# V/ e/ @. W4 d9 E$ [; Q1 mPostal Code: T5J 0N5
, J8 `# i5 s# d% d0 S: ^+ `, e$ cWeb Address: http://www.telus.com
" Y& Z* }9 `$ P- L4 yContact: JONELLE PALAFOX
+ E: K, ]& U3 t* e9 M& sContact Title: RECRUITMENT COORDINATOR
Fax:  
Email Address: