Receptionist

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Receptionist
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9 T, L& S& ?9 cThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:

Reception
•        Greet and provide assistance to incoming visitors
8 ?3 P) I- J! I6 s  y•        Answer multi line telephone system
1 w. F; x7 [' P: O3 z* D9 s; i5 ?•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers
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Administration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
, H9 L& }% U* ^  b•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
$ l# I" O% [3 y% ~9 o•        Assist Business department with weekly bank deposit and processing         payments
* q# g& f" ]. Y0 x•        Assemble and forward information packets as requested
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0 @7 P: }$ c4 z3 TRegistrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required


Qualifications:

8 O* [1 X# L& |9 h, v•        Minimum 2 years office experience in areas related to office reception, and office procedures
) |. h5 z6 |* g9 \•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
- ~$ f+ x' Q9 n•        Excellent verbal and written communications skills
( Q6 q( d1 \1 L7 i8 N' ~•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
* w: A  o! o  n0 y•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently
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Closing Date: July 13, 2009
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Please forward your resume to:
YWCA Edmonton
Recruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
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: l, [" ?9 q4 g$ S& r+ \7 bE-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

Telephone:  (780) 423-9922

( ?) a# L1 I( |$ D4 Z- WWebsite:  www.ywcaofedmonton.org