Receptionist

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Receptionist

The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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- C/ E3 N' V5 w, B( u: [& SJob Duties/Responsibilities:
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' |/ ?7 B% g5 ~  a0 pReception
9 c7 M: E& I' e2 b, j; I; ]1 q7 T•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
" [; ^2 B, F& {$ E; E6 s; K. B•        Receive and distribute mail and deliveries
' T! Z9 d3 J" L7 h6 d( f•        Arrange courier services for all departments
. \2 K+ M+ n- C. F•        Oversee Y-Knit program; provide support to its volunteers
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( b+ J) o. B( K" P& Q/ F5 F( \Administration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
! c- x$ @9 `  ]: o$ R•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
( K$ t  a0 {! Q3 g" S' H, Q/ N•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

; m" R6 ?: t1 k$ oRegistrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
) e5 x& C; D5 k7 E5 Z7 I1 n•        Assist YoWoChAs Outdoor Education Registration as required


Qualifications:
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& G6 q1 p. f5 p2 M8 b•        Minimum 2 years office experience in areas related to office reception, and office procedures
# B/ n3 h1 T! x: ?- k, j- v•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
, ?, h3 w8 k! s; i; \# V•        Mindful of need for accuracy, detail and discretion
' @; N7 I/ b1 Y. Q•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
+ R+ C0 e) D! T; L  r, {/ h" U) ^•        Strength in multitasking, prioritizing, and meeting deadlines
! S- {: ^4 l' \2 A! O4 I•        Able to work independently

Closing Date: July 13, 2009
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0 U6 S2 q1 k0 B8 E2 X) y, }Please forward your resume to:
# P5 H" K0 G7 g- wYWCA Edmonton
Recruitment Coordinator
100, 10350 – 124 Street
" N' O9 X" i- |4 m+ Q0 @7 }! ~7 wEdmonton, AB
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E-mail:  recruitment@ywcaofedmonton.org
: ]9 s& l+ @& v+ f+ ZFax:  (780) 425-7467
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Telephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org