Receptionist

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Receptionist
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The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

6 K7 V' L: W: Q2 N* PJob Duties/Responsibilities:
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Reception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
6 e. k/ q  o# W# w2 v5 ^' h•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
0 u# v( j2 r3 H4 v( _0 j5 N•        Oversee Y-Knit program; provide support to its volunteers

Administration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
0 E4 y9 j# V0 i: V( _•        Update and maintain databases as assigned, including those for Fund         Development and Administration
, Q% o' P: z! p) l0 c' d•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
% {. X+ N3 o+ O5 ^$ w. I•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
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9 r, \/ @. l! C/ @: d, u  MRegistrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required


8 a& R0 ?  w6 E1 C7 iQualifications:
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: L- W+ q' I- L: ]( w" P4 }: s1 W•        Minimum 2 years office experience in areas related to office reception, and office procedures
1 e+ j' d- A$ `1 E3 |•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
& h; D' m' r% m2 ]' y•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
& u( a6 [* O! C8 L8 ~•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
! A9 j+ P5 O4 M) U% z. Z' h3 F•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

0 d# S& t4 I. xClosing Date: July 13, 2009
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Please forward your resume to:
7 W" f  D1 L: V2 _; U1 M! F0 SYWCA Edmonton
% R, _7 q9 B- Y/ cRecruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
T5N 3V9
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E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

$ w: B& m- L: ?9 S9 bTelephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org