Receptionist

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Receptionist

The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:
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Reception
9 H2 n, }; h# _  Q7 o8 y+ }% t•        Greet and provide assistance to incoming visitors
; d/ O% p! H: L9 K6 |  g: f) S$ H8 P•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
- W/ B  t, o0 v•        Arrange courier services for all departments
9 E- e' g6 |0 i% g6 m% X•        Oversee Y-Knit program; provide support to its volunteers
% p* Z! \: R4 h$ w2 }8 z  s( d
1 |( I" A1 s1 r7 ], H6 K  HAdministration
5 p4 i- g0 Y" m( h•        Receive sort and distribute mail and packages; post outgoing mail
7 C: T* Y# V& `& @% C/ W5 s; Y•        Sort and distribute mail and deliveries
0 a6 b: |  j1 w# @3 D•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
8 V  b: q3 X( @/ f1 s•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
. A  N( I  \3 N* D7 Y1 {•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required
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) b7 K) A) s$ zQualifications:

$ d! C6 }) y4 j3 B' x•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
6 u6 ~+ S# s# _. }# @% Q. x•        Mindful of need for accuracy, detail and discretion
2 M% b0 r! U' `" E- I! R  {•        Able to interact in a positive manner with diverse population
7 ^  s1 p+ b& @3 n% D* I•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
$ M6 m0 D. r) s$ {+ n5 I& c•        Able to work independently

Closing Date: July 13, 2009

+ i5 z' z2 H/ T1 T# WPlease forward your resume to:
YWCA Edmonton
Recruitment Coordinator
& ]5 G4 `4 N4 I100, 10350 – 124 Street
Edmonton, AB
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; q3 S0 y' V1 t0 ~# {+ Q3 QE-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
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Telephone:  (780) 423-9922
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2 M1 |. F) }+ T  k7 |; I2 Y1 nWebsite:  www.ywcaofedmonton.org