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Receptionist
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6 g; k% d# a G3 sThe YWCA is recruiting a Receptionist. The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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T: s- Z4 Y3 j: ~( l. FJob Duties/Responsibilities:' z" Y4 y% L- u2 I! B5 Z
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Reception0 ]/ i$ g6 y- f) d2 Z; w6 T
• Greet and provide assistance to incoming visitors
1 v* \" x# O" ]0 ~+ {+ j. F% ~• Answer multi line telephone system7 \" \ h3 O+ o) X
• Receive and distribute mail and deliveries
! y; u+ O/ R% B1 M0 o0 g0 w% u• Arrange courier services for all departments2 F5 C7 G' T5 Y: K1 X
• Oversee Y-Knit program; provide support to its volunteers
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Administration
0 m' \( h3 L% I# a• Receive sort and distribute mail and packages; post outgoing mail d/ \& L2 @2 ^0 z$ n
• Sort and distribute mail and deliveries' V( W* q# ]& c
• Provide clerical support (e.g. word processing, data entry, photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to all departments of the agency
$ q2 w" C# b/ H+ }: n2 s l• Update and maintain databases as assigned, including those for Fund Development and Administration, ?' @: q6 P/ [
• Assist with task management for administrative volunteers $ H W, a H) G1 ?, W f% s7 a6 `% i
• Create monthly staff bulletin and prepare for distribution9 G1 N, i! H; N8 [- A3 s
• Assist Business department with weekly bank deposit and processing payments
1 w1 g0 M9 M7 Y; u' S4 g9 ~• Assemble and forward information packets as requested5 d5 f0 s- z3 l. }! A: S) \& U: n
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Registrar: l" ~! r3 Q' ?& j$ e" W# P; R$ e
• Accept and process registrations for participants or attendees at various special events and staff training) _, ^& E& X# L( a5 ^# [
• Process payments for ticket orders and registrations" |& u/ f' J/ W' W( P
• Assist YoWoChAs Outdoor Education Registration as required
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_: t; i- s) S1 F% IQualifications:
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: O& M/ |# ]$ E& v/ H% U• Minimum 2 years office experience in areas related to office reception, and office procedures0 |6 k& o; y% a- T& P, }
• Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
* e' N8 \2 }- b; L/ O+ |# B• Skill in Desktop publishing is an asset4 I m/ M! A' S# [
• Excellent verbal and written communications skills
1 H6 C, { {. B% @• Mindful of need for accuracy, detail and discretion
% a0 u5 `& c7 K2 u0 {! O$ n• Able to interact in a positive manner with diverse population" ]) m3 m8 l# {& p1 b
• Strong customer-service skills
, n/ Q, q' N3 o+ T: B, w• Strength in multitasking, prioritizing, and meeting deadlines( F4 V' B! a1 n7 o
• Able to work independently/ [( d) V3 A* J
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Closing Date: July 13, 2009
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Please forward your resume to:
; j5 u: Y0 z0 |% a6 h( f* OYWCA Edmonton ! a* s& v( d5 D+ j( G
Recruitment Coordinator
! s3 ~. y, F1 M, ^100, 10350 – 124 Street6 {+ l2 a" c* O) \
Edmonton, AB
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2 |, B* U2 P- Q( l8 `0 j BE-mail: recruitment@ywcaofedmonton.org1 b# D H8 @* h9 Z9 j" V5 N6 ^
Fax: (780) 425-74676 F# C2 {) J% D1 ~0 ~; F! `
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Telephone: (780) 423-9922 8 ~8 m. P5 y! @9 |6 [6 |( b
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Website: www.ywcaofedmonton.org |
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