Receptionist

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Receptionist
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5 t& P! {5 Q/ _- _3 \The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

" \# E) `6 F- C$ MJob Duties/Responsibilities:

Reception
& d9 @0 D# Z" C) t•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
& }) m$ ~: }  v. x* l: G( Z: g/ X6 U2 y•        Oversee Y-Knit program; provide support to its volunteers

1 O/ [6 _% i4 E& P# O' I  t, F* d7 s/ KAdministration
•        Receive sort and distribute mail and packages; post outgoing mail
5 U4 B' M) j: J* k+ r•        Sort and distribute mail and deliveries
) q& E( q+ h% m# C; R•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
. e8 d# `" M& X- Q•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
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; e8 S! i3 Z7 s8 C$ ^Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
; a/ x7 r; B1 h7 b7 W6 h( J6 w$ m! _2 o•        Assist YoWoChAs Outdoor Education Registration as required
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; t2 v5 L- |5 R8 C# C+ q0 tQualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
" g  y' G5 }( b5 _4 H& j, S; X. d•        Skill in Desktop publishing is an asset
  @) }. Z0 L, I! Y8 S! ?! {3 P•        Excellent verbal and written communications skills
3 y( v& {/ o" |; e1 N* L2 A•        Mindful of need for accuracy, detail and discretion
" L/ F5 J  t' X" Y+ l•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

Closing Date: July 13, 2009

! C% Z& X: e: @Please forward your resume to:
, W. K7 P% o8 ?1 t* W' OYWCA Edmonton
! c  y3 J" \0 K! k! u9 QRecruitment Coordinator
6 H4 l$ `. d  H/ ]; {) b100, 10350 – 124 Street
/ P* A4 ^% ^: |" V! M0 }3 a3 Q% PEdmonton, AB
+ i: m# W6 A* O4 k, q( ?$ PT5N 3V9

7 v+ F- \0 x# `$ {E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
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- t! i' {$ P/ K2 bTelephone:  (780) 423-9922

+ p0 ?& m3 R. w6 D3 K- QWebsite:  www.ywcaofedmonton.org