Receptionist

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Receptionist

: V7 ~& d- U. Y1 y, M/ O# Q+ CThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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# b$ X9 V/ ^& \( m3 m; dJob Duties/Responsibilities:
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0 b+ Y8 _% |2 t, c& Q0 v# a% wReception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
+ R5 u+ \- E. w. Q•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers
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" t; j) n; R3 z! \Administration
•        Receive sort and distribute mail and packages; post outgoing mail
1 |) @+ f0 b0 h* Z•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
8 q- P8 v$ t7 w•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

% F9 M( Y4 k$ FRegistrar
•        Accept and process registrations for participants or attendees at various special events and staff training
( t( ?) d" y* s. I; E8 Y1 E7 q•        Process payments for ticket orders and registrations
- {3 K' q8 o8 W& z•        Assist YoWoChAs Outdoor Education Registration as required

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Qualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
- O  U' n' ]) N' @2 H5 X" ]+ I•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
; q+ ^6 L! F+ }1 i- ^; W•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
" l. i) A5 U& f* }# K9 k$ `•        Able to work independently

Closing Date: July 13, 2009
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Please forward your resume to:
YWCA Edmonton
% G2 u. y4 g9 q5 ~Recruitment Coordinator
100, 10350 – 124 Street
7 i8 k- w$ s5 A2 _/ [Edmonton, AB
T5N 3V9

, _" S! ^  F$ u6 _1 ME-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

6 J4 a* S; g! K1 R: sTelephone:  (780) 423-9922
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' C+ v* {4 G9 dWebsite:  www.ywcaofedmonton.org