Receptionist

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Receptionist

The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

6 y: a3 i, S/ `1 l$ iJob Duties/Responsibilities:

Reception
# a9 W) {. X! q" f•        Greet and provide assistance to incoming visitors
& T) [9 j5 x; U8 [: _, W- D. R•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
9 o. `! U4 x) s1 Q: j•        Oversee Y-Knit program; provide support to its volunteers

Administration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
. Q, c/ F3 k8 H& d" O•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
" `  `$ B8 _( u8 d* k•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

' d& {' y* y1 u2 s- Q6 X( q5 B5 ?Registrar
( @0 b$ @( V) Y•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required
: J$ e- }. d1 I. t, q8 Y6 e6 r7 S

& K/ L3 w5 O! d; [& G, b1 q8 c  A8 NQualifications:
, d! g1 R. Y$ D1 ~& N5 H/ N
•        Minimum 2 years office experience in areas related to office reception, and office procedures
1 r5 n3 r' a# |; M0 \1 \2 n•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
; |8 t' }2 m4 f! t+ ?' j•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
# F! x) }. i2 T) M# ]•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
' F4 w4 r! v1 q4 K  |$ }+ b•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
! i! y5 X  |) n1 u7 r) L6 \•        Able to work independently

Closing Date: July 13, 2009

6 E1 d7 L7 ]+ M6 Q( IPlease forward your resume to:
! \, v! J) I: Z" WYWCA Edmonton
! F0 S* V2 }( V+ E1 \8 _  r* `Recruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
  z9 m6 p7 H5 I( ]# o8 d% F. TT5N 3V9

4 m$ w" M( n+ HE-mail:  recruitment@ywcaofedmonton.org
5 D& P( o0 O5 D  GFax:  (780) 425-7467

" ^3 K2 j0 k8 F! }8 r  jTelephone:  (780) 423-9922
  w5 ?  ~6 b6 Z% k) C/ T
9 z8 P! ?# q, A/ z' XWebsite:  www.ywcaofedmonton.org