Receptionist

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Receptionist
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7 z& l$ p5 F0 A' o2 fThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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Job Duties/Responsibilities:

Reception
* b* }2 C, ?- j' H% R% ?•        Greet and provide assistance to incoming visitors
0 R8 r! t& H2 F•        Answer multi line telephone system
  H. M. y* i6 L* w  s•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
- u: [5 D, e1 @( |9 x: C+ D( i3 s5 j•        Oversee Y-Knit program; provide support to its volunteers

Administration
, }7 x+ s9 d; K- {4 F•        Receive sort and distribute mail and packages; post outgoing mail
6 Y9 i" x9 I: z  G•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
- S0 M/ g- ~. h•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
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Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
0 n3 r6 d7 q1 q" w•        Process payments for ticket orders and registrations
9 J. Q6 Y* q  p! q; l7 y•        Assist YoWoChAs Outdoor Education Registration as required


Qualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
- K7 J0 }6 B- f0 J7 ]" f•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
7 R- a" P4 h/ |•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
! f: O( F6 C8 _7 ]: U. W•        Mindful of need for accuracy, detail and discretion
- q2 a3 W0 L5 T" d) o9 }: n* [  S•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

6 P) K. X$ W$ X, eClosing Date: July 13, 2009
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Please forward your resume to:
YWCA Edmonton
; U" s. T" ?/ e9 ]% k# e8 ARecruitment Coordinator
100, 10350 – 124 Street
! x/ `# h* P2 ~Edmonton, AB
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' A5 c, z3 X! _! TE-mail:  recruitment@ywcaofedmonton.org
0 K7 H  {) G' w/ [+ |! \/ |* @Fax:  (780) 425-7467

7 a& Q2 c: q# r- [Telephone:  (780) 423-9922

1 b4 d. q% C  X' d- ]4 vWebsite:  www.ywcaofedmonton.org