Receptionist

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Receptionist

  r& J* h0 ]# }5 _" Z$ G- {The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:
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4 }6 A: {0 Q* q  c0 j2 ZReception
3 n) r, P8 d3 ]& `  x•        Greet and provide assistance to incoming visitors
5 N, G3 i! u7 a" e% C•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
6 N' v5 @! J" m$ l•        Oversee Y-Knit program; provide support to its volunteers

Administration
5 q' D& ]; R7 |' _' x•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
4 r% S) _9 `- K; n) O- ^•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
. z+ D# y+ M- E, z( g" Z•        Assemble and forward information packets as requested

1 q, J, c& f5 e9 m( m; w' bRegistrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
' A, W/ @% Q/ I8 w: U6 g+ |•        Assist YoWoChAs Outdoor Education Registration as required
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Qualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
1 a( ~: k  t0 V2 z0 \, B•        Excellent verbal and written communications skills
/ P5 ~0 [5 G# Q1 }1 u+ e•        Mindful of need for accuracy, detail and discretion
* l% V# J' g1 Z8 [8 b1 R•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
. ~' B) X4 `% |/ q; o* G" u•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently
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+ l' J! e5 T% @( @0 I, J- ^Closing Date: July 13, 2009

Please forward your resume to:
YWCA Edmonton
Recruitment Coordinator
  t4 Q- n9 B9 r" S100, 10350 – 124 Street
1 A: ?6 F1 T  W) }7 VEdmonton, AB
T5N 3V9
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& k1 I& B% E9 q! l- LE-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

% H: A: ~! t, R6 N6 nTelephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org