Receptionist

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Receptionist
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6 g; k% d# a  G3 sThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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  T: s- Z4 Y3 j: ~( l. FJob Duties/Responsibilities:

Reception
•        Greet and provide assistance to incoming visitors
1 v* \" x# O" ]0 ~+ {+ j. F% ~•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
! y; u+ O/ R% B1 M0 o0 g0 w% u•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers
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Administration
0 m' \( h3 L% I# a•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
$ q2 w" C# b/ H+ }: n2 s  l•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
1 w1 g0 M9 M7 Y; u' S4 g9 ~•        Assemble and forward information packets as requested

Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required
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  _: t; i- s) S1 F% IQualifications:
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: O& M/ |# ]$ E& v/ H% U•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
* e' N8 \2 }- b; L/ O+ |# B•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
1 H6 C, {  {. B% @•        Mindful of need for accuracy, detail and discretion
% a0 u5 `& c7 K2 u0 {! O$ n•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
, n/ Q, q' N3 o+ T: B, w•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

Closing Date: July 13, 2009
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Please forward your resume to:
; j5 u: Y0 z0 |% a6 h( f* OYWCA Edmonton
Recruitment Coordinator
! s3 ~. y, F1 M, ^100, 10350 – 124 Street
Edmonton, AB
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2 |, B* U2 P- Q( l8 `0 j  BE-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

Telephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org