ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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9 j! I, d4 ?5 B+ y6 u, HPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
- P5 S0 g; G, P1 xTerm: 1 year contract
Hours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010
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Job Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
# Q2 J0 R( J. Z" x% _: T-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
0 m) C4 N  Z( @  ~+ L-Reports to the program manager and provides clerical support to all members of the ISP team
( T- Z* ?) g' e$ C& X; V; P-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
# w$ L8 t  J6 G7 G5 ^& X0 k-Train and supervise volunteers at front counter or reception
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Qualifications:
-High school diploma or above, two years or more related work experience
$ [4 P0 e5 r! d& Z4 M2 A8 c-Exceptional customer service skills, ability to handle multi-task requirement
$ w6 j; ?6 m, z/ e-Works well under pressure, ability to work well independently as well as in a team
+ o" D# D+ I8 L1 V/ T( p-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check
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4 q$ X; u) \  r2 NDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
: x) S  `+ w3 S4 e% G7 LNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.