ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
Hours of Work: Part-time: 21 hours per week
: U$ f' U1 ?' ~+ z  L: GClosing Date: October 5, 2010
7 d4 B- l- r0 b' e$ ]5 X
Job Description
* d3 N* V$ j9 y' {2 [4 q6 A9 E-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
, O5 y6 E0 y6 g: d! W& c-Train and supervise volunteers at front counter or reception

8 D1 c. f2 y8 ]; JQualifications:
  R0 ?7 z  `( p' n3 c3 k% a-High school diploma or above, two years or more related work experience
+ N: f  s0 U$ |1 W6 _-Exceptional customer service skills, ability to handle multi-task requirement
- r$ ]" ?+ P. `; S5 ]- S: {2 H-Works well under pressure, ability to work well independently as well as in a team
$ ^0 }( @6 G2 ~3 z2 m& d' c-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
7 e" Z$ q$ o8 d& k1 `. b-Requires police security check at the expense of employee and child welfare check
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Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.