ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
, w7 C* x* v2 p  y( `% G0 Q1 ^
+ f+ R" T* {$ B/ i1 O1 m- r+ \Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
+ ~3 e3 s1 F/ L  M9 C2 sTerm: 1 year contract
6 o& }  D' U2 }: T/ VHours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010

- H+ p, t$ v# F( K: t, z. k3 fJob Description
' a  G. _! N; S5 x- A( k8 B-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
6 n7 D9 R1 }4 ?! R0 q! {-Reports to the program manager and provides clerical support to all members of the ISP team
6 q: n, }3 I% B-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception

Qualifications:
-High school diploma or above, two years or more related work experience
) F. B# N7 X/ ]* f9 M-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check

Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
9 M. M& G# u7 v4 hNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.