ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

+ R* Q# m  _9 \0 ?6 m' j, HPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
( W* _0 }% }8 c7 r$ MTerm: 1 year contract
Hours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010
4 w7 D: h* b9 E& L0 N$ C
9 v+ c- T3 y2 H* dJob Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
) S. C) o  t( ?* G% s-Reports to the program manager and provides clerical support to all members of the ISP team
5 A7 ^5 o4 ^7 U: @) B, k-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
: I5 {8 z, k1 r9 }2 k" T-Train and supervise volunteers at front counter or reception

Qualifications:
-High school diploma or above, two years or more related work experience
* e# B3 t1 A" V1 }' d: Q-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
& i5 Y0 G& V- i3 N-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
+ r/ V% `7 m+ j% @-Requires police security check at the expense of employee and child welfare check

. ~% Q/ y) `% S  E0 g1 W( DDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
% @9 Y8 F! s( o- bNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.