ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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7 V( K4 r8 x1 P; q8 v0 D0 KPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
Hours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010
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Job Description
2 \) L3 {  B" s; E1 @# y3 p0 ?7 ^-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
; M! d; r! G: I-Reports to the program manager and provides clerical support to all members of the ISP team
( t  s5 D6 W( o' D. g$ ~-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
$ l- N: a+ J; Z. \2 W-Train and supervise volunteers at front counter or reception
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& g7 K6 O& ~, m3 f7 ?: LQualifications:
-High school diploma or above, two years or more related work experience
/ E) T, K# q5 y1 W- ~& B* T-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
' P# Z0 |: f7 ?, }& f7 `-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
, [8 O0 P3 e" c  s0 c* L2 h-Requires police security check at the expense of employee and child welfare check
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Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.