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Position: Hotel Front Desk Clerk (NOC 6435) $ h2 s" W5 I& U
Company: Delta Edmonton South No. 2
3 e) F# u3 J/ GLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
+ M9 A' ~! Y! o. a2 }7 S$ iWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
$ q5 @* ?9 q5 K, @5 qVacancy: 4
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# J) [ i7 p- y1 d, V7 _4 i3 V, d. JJob Description:
9 o* x- e0 }. V- Checking guests in/out 2 x9 ~) u i- y+ c! p8 s1 f
- Answering guest inquiries regarding hotel services8 Q1 A+ s! a, W( J4 @
- Provide information about services available in the community and respond to guests' complaints ( X, g( I' p0 G. D
- Answering telephone calls and handling/ balancing cash - j7 z. ^' q0 i% D0 c, _
- Balance credit card machine ! U' _0 v2 B7 F- f8 g
- Maintain an inventory of vacancies, reservations and room assignments + c8 L# n) f5 P C, u' n, M+ Y# t
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems ~ B/ { ^) x# ^
- Present statements of charges to departing guests and receive payment
& A7 A% X$ c/ J$ G% V- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
3 J6 z0 L/ ? E! ?( M6 E- Perform other duties as assigned by Assistant Managers
; e7 V( T% ?, _8 }Skills/Requirements:
# {/ d! g, U) D4 T4 d- Completion of High School
( L% S3 G+ O$ L$ Q8 [; e: g; v- Strong English communication and interpersonal skills
, h h ~+ \" X. `- Good computer skills 9 m( M5 G! J+ n2 T! S' h
- Must be able to work with minimal supervision in a high pressure, high volume environment2 d8 w" x- Y0 N0 w1 y! O
- Minimum 1 year experience, strong guest service skills 5 `" s5 f6 A8 ]; ? J
- Ability to work night audit shifts and weekends 2 D# o/ m1 C/ d3 H( _. E
- Emerit professional certification for front desk agent is required 3 m1 `5 d. W% @* ] E
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Please apply in person or send resume by fax: 780-434-5298
) ~# D: S( }3 | u/ w) U( n% M: GContact Person: Heidi Crites 3 _" e! a1 J' T* O8 u+ b* S- |9 L
Title: People Resources Director |
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