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Position: Hotel Front Desk Clerk (NOC 6435) $ P& u, D' X. ^3 C
Company: Delta Edmonton South No. 2
0 C; L0 T' T9 r( C# ^% qLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 ' o b$ F' Q `+ \- X/ Q( E8 O# |
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
, H3 T/ g! B1 x) f, ] sVacancy: 4 r3 U w8 |2 W* p# X
+ C$ z6 W/ x4 D K j* F% EJob Description:
: H8 r* \8 {5 e- Checking guests in/out 7 A, |7 {) Q0 U: j+ n
- Answering guest inquiries regarding hotel services1 T% i% Y8 s( w( U, v: d- @
- Provide information about services available in the community and respond to guests' complaints $ y" d- h* `. s; E- ^
- Answering telephone calls and handling/ balancing cash
4 e6 @5 f! R5 a3 O# T% W- Balance credit card machine
# M. _ a6 a2 a l- Maintain an inventory of vacancies, reservations and room assignments 1 g, j' l6 x: J$ w4 X* w
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems 6 e* O" q2 X6 g/ b7 a
- Present statements of charges to departing guests and receive payment
$ j4 r K* k( h- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
I0 Y) A- [8 Z! A, W- Perform other duties as assigned by Assistant Managers
4 f$ m- b# ^2 W, L$ zSkills/Requirements:
: i, j+ s; `& _/ C- Completion of High School. _7 d) B9 _% D' @# |8 ]% h
- Strong English communication and interpersonal skills 8 }- y& F d2 m! O
- Good computer skills
: [+ x7 g& Y& v/ S4 P& J! M% @- Must be able to work with minimal supervision in a high pressure, high volume environment
% |3 F9 _) \5 N/ J( J' p1 F: [- Minimum 1 year experience, strong guest service skills
$ z$ @' Z! R# t$ K3 A( ^) O- Ability to work night audit shifts and weekends
" o& r/ V6 I' u/ K6 B- Emerit professional certification for front desk agent is required ! U& U. x1 o5 X: B
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Please apply in person or send resume by fax: 780-434-5298 1 w1 Z8 ^% Y$ ^7 G' h6 P! U
Contact Person: Heidi Crites
! \1 A* U, b0 N, FTitle: People Resources Director |
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