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Position: Hotel Front Desk Clerk (NOC 6435)
7 t$ W7 S8 \+ ?Company: Delta Edmonton South No. 2 , v* U+ k. v+ I* l3 O
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 ( Z$ A2 m, L' U" X2 q
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits , x& n1 a' e7 S
Vacancy: 4 - [6 C/ w8 `% e6 C9 m
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Job Description:
7 S* ^1 s9 T% T+ u- Checking guests in/out " w# e; Z3 n9 t6 u' o$ A0 g2 l
- Answering guest inquiries regarding hotel services6 }/ S9 C6 _* A. z
- Provide information about services available in the community and respond to guests' complaints
5 I# y; C( O( m s. H% E Z$ g( L- Answering telephone calls and handling/ balancing cash
# f5 z$ h: z D- Balance credit card machine 5 \! ^3 G8 {3 M/ Q
- Maintain an inventory of vacancies, reservations and room assignments
: s$ E. ~: k' k% L) d! M- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
$ `/ u: a" s# K7 E6 d5 D n6 g2 x- Present statements of charges to departing guests and receive payment
- V, C9 U6 f2 k% t% U) e- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards 2 P; x$ \2 [. x$ K d
- Perform other duties as assigned by Assistant Managers
- {4 l0 r; W& @# e( ?$ xSkills/Requirements:
l6 u: A( o' [4 F7 ~- Completion of High School
' R' r/ `! d( g- n, U( F- Strong English communication and interpersonal skills 5 q5 ^: \0 X! G% p
- Good computer skills * K2 C% }% {$ I5 t7 X' T6 o1 n$ [
- Must be able to work with minimal supervision in a high pressure, high volume environment9 _" T0 P" r2 W7 I
- Minimum 1 year experience, strong guest service skills # W! K9 g9 k& N& Y, @
- Ability to work night audit shifts and weekends ! r6 S S/ w9 e# D, L; n
- Emerit professional certification for front desk agent is required
8 b0 X9 z7 U$ _! ?7 B4 h" d: A' w" g" J s
{7 }" L! A8 D \7 S% Z* y9 iPlease apply in person or send resume by fax: 780-434-5298 6 t5 j# ~) Y' A4 T7 [' D& ~
Contact Person: Heidi Crites * S5 V( h$ O0 v% w9 J
Title: People Resources Director |
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