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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435)
% K0 L) I! g! Z* ^Company: Delta Edmonton South No. 2 # p3 U& b& w/ [* l* a) c- A
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
+ Z3 }& r; J- c, G, {Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            # I% A  V# x8 L2 h2 I1 L3 l
Vacancy:  4  
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2 {, \) u! _1 YJob Description:       
6 j7 Q2 R1 ]' D9 c, l* a7 T- ~-        Checking guests in/out
4 z8 n  ^: H0 S8 N. r4 v8 t) ~5 ]-        Answering guest inquiries regarding hotel services8 x; |( Z. X6 M4 d7 A+ @
-        Provide information about services available in the community and respond to guests' complaints
1 m) X) i+ J+ u! j. M-        Answering telephone calls and handling/ balancing cash   h, G5 j  [: @1 }5 u
-        Balance credit card machine
1 d, j9 F/ p  X& x-        Maintain an inventory of vacancies, reservations and room assignments
- s) W$ u% B2 D) m* n-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems   v3 _/ m5 Z4 L- t) z! }7 b9 ?
-        Present statements of charges to departing guests and receive payment# X3 Y0 I4 ^, x% T- C9 c
-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards # w) B' |3 g2 z' l% e5 e( `/ ^
-        Perform other duties as assigned by Assistant Managers 1 ]4 ?2 {" U. c5 L: t! Y
Skills/Requirements:7 Z4 U: L& {; x) x
-        Completion of High School. @7 X' z4 z9 N" F: Z
-        Strong English communication and interpersonal skills
2 A4 U7 t  P. ]-        Good computer skills     
! A! t& u8 g( R' O; ^7 d9 X# p! b-        Must be able to work with minimal supervision in a high pressure, high volume environment
4 `5 q+ K! ~+ @9 L+ T-        Minimum 1 year experience, strong guest service skills 9 Z+ i; [8 C. i& M% V8 b" T
-        Ability to work night audit shifts and weekends / w& f1 |% |! X2 P
-        Emerit professional certification for front desk agent is required  
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0 f9 l1 P7 `$ d* i, X  GPlease apply in person or send resume by fax:  780-434-5298  
2 _2 y  B  g: X' nContact Person: Heidi Crites  
7 u: y" x4 d" N- oTitle:  People Resources Director
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