招聘 Hotel Front Desk Clerk

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Position: Hotel Front Desk Clerk (NOC 6435)
Company: Delta Edmonton South No. 2
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
8 C* J/ d" v$ T, V4 \/ v& NWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            
Vacancy:  4  
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) ]0 c* _# m4 X: l+ aJob Description:       
& @6 t/ c- i6 v/ C8 T+ z5 d& N: }-        Checking guests in/out
-        Answering guest inquiries regarding hotel services
# f: G( h, M8 {" A# V( \-        Provide information about services available in the community and respond to guests' complaints
-        Answering telephone calls and handling/ balancing cash
; J+ L* F, j" |) ]-        Balance credit card machine
% @2 t; M8 Q* M: w6 ?! }3 o: \-        Maintain an inventory of vacancies, reservations and room assignments
" f7 ]0 V2 B& @( P; z+ w-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
-        Present statements of charges to departing guests and receive payment
-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards
4 Z+ u. R: O3 p, K2 ]2 j- ?-        Perform other duties as assigned by Assistant Managers
Skills/Requirements:
& t8 }+ d3 T+ H) V-        Completion of High School
-        Strong English communication and interpersonal skills
-        Good computer skills     
/ |1 p: o0 `# [5 [! a* H-        Must be able to work with minimal supervision in a high pressure, high volume environment
( s, a8 t( L% X; T8 M5 S1 O-        Minimum 1 year experience, strong guest service skills
, Z2 Q1 M0 [2 D) U6 N. Z' c-        Ability to work night audit shifts and weekends
-        Emerit professional certification for front desk agent is required  
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% d" t2 T* @- m8 H9 J2 F" |2 n$ z& c
Please apply in person or send resume by fax:  780-434-5298  
Contact Person: Heidi Crites  
Title:  People Resources Director