Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

5 o7 l' @! P- I5 R% DJob Responsibilities:

OPERATIONS
+ c! t9 q5 B: F( J' w% l9 S•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
9 I4 f$ M- Q9 u: E•        Maintain the volunteer files and update the database using Raisers Edge
4 x: h. m9 u8 N% D; z•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
' y9 K( N# V0 {  \; S1 r0 p! ~•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

- h! Y+ ]' f" XSPECIAL EVENT PLANNING
1 Y1 ^2 r; T1 g•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
  e, }( U9 J2 S5 Y  J2 i•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

  G2 {3 F2 c2 H/ |ADMINISTRATION
# s. r8 e& k, ?6 j2 P•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
9 m. i3 {8 N& Y/ {: {•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
6 T! `0 D! f$ U$ S, e: r/ Q•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report
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FINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

INTERNAL/EXTERNAL RELATIONS
. K) `- n0 m1 l+ w' d•        Act as liaison to the Y-Knit group of volunteers
, I' v, e$ E% s•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
9 n/ f$ m" c; y3 p% @$ U•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required

Qualifications:

- {+ L6 v- c( g2 p7 C" s•        Minimum 2 years experience in Volunteer Coordination
! B# M2 g+ O8 P' H% {•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
1 s; ~; J' g4 d% {8 L•        Collaborative working style and excellent interpersonal skills
8 v/ k6 A9 P) i/ u0 S0 L& W5 N•        Ability to work to meet deadlines and to work under pressure
% h4 z( n, _0 I8 r6 h0 ]% e•        Ability to work in a team-based environment, with cross-functional work teams on projects
( o& b7 w' c/ ]) H•        Sound judgment and ability to maintain confidentiality
1 \0 [. I) C, H, ?- k•        Knowledge of Raisers Edge software would be beneficial

How to apply:
( m, m% ?, s  Q2 ePlease submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
Application deadline: October 29, 2010