Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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9 n/ y& e. G8 s) LThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

Job Responsibilities:

& G4 e) T  [& w; m" o& I! I8 VOPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
! n4 U: F. W# ^( C2 B4 v•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
  G  S; l% J& w& b: ^•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

ADMINISTRATION
/ \8 D, W8 q  n! c9 v•        Develop and maintain job descriptions for each volunteer position
$ u+ E! K8 Y( a: I% j8 r; ~3 a- R( J•        Maintain secure volunteers files in accordance with privacy legislation
& r8 Z/ y3 U1 D2 m  M( [- D•        Provide feedback on volunteers’ performance, as appropriate
! u* J3 U; R" b+ M& K7 l•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
" J5 w  r/ g, f•        Prepare a regular monthly program report
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FINANCE
) R5 \; i- H* m7 K' k* S% |•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

INTERNAL/EXTERNAL RELATIONS
- g( |+ L: h! B+ d•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
2 F: U( c+ S5 F1 M0 \•        Attend external functions such as volunteer fairs, trade shows, and special events as required

Qualifications:
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2 ^; S" l' v) ~, }! q# `. o•        Minimum 2 years experience in Volunteer Coordination
' ~9 o/ Q- l5 H2 i•        Excellent organizational skills and multi-tasking ability
6 i9 x& M3 s! }# H/ A•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
0 j7 m5 ]/ c: `4 |•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial

, Y1 J7 @4 V& A: K& L1 Y0 PHow to apply:
8 e" y% |( n6 M: QPlease submit all resumes to the Recruitment Coordinator:
2 @! C0 G# f& ]  v' ~Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
5 h1 P- o: M1 O8 X1 EApplication deadline: October 29, 2010