Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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) [! v6 a3 \. r( U3 sThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

Job Responsibilities:

OPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
# l3 X8 v: d2 m0 d; ~•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
1 |9 T: j/ C( f. b1 U•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
. k0 s8 Q/ U/ t8 `' ^•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
1 ^5 L% ?; H9 r•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

ADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
) E; v; J' Q! }7 X' t  J•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
; b  q3 F) K2 ~+ k5 q1 w) n1 g; U•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
; f+ y6 i' c5 }$ U* W•        Develop resource and orientation materials for Volunteer Services
% B6 o" j5 T5 }0 c' i! @7 s: Y•        Maintain monthly and yearly volunteer statistics for reporting purposes
/ u1 f$ e2 Q1 z6 [3 x# k•        Prepare a regular monthly program report
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FINANCE
1 y" Z& a3 ]' z; F, Y) R: ?) V•        Ensure the program operates within approved budget and be familiar with potential variances
1 H  i! W$ o$ K. }- t•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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INTERNAL/EXTERNAL RELATIONS
- i! U+ Q! I. n•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
# q$ o+ T1 ~8 b, h( {. l, g•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required

9 r$ q: e7 S% W$ e' e6 V* k1 mQualifications:

9 L' }* \6 g. }( O4 k+ _+ s•        Minimum 2 years experience in Volunteer Coordination
; N1 f! G. p0 \2 I•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
7 B2 W- g* J2 V•        Collaborative working style and excellent interpersonal skills
) v8 ^" u6 v* z3 V0 W•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial
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3 j- ]* N9 c- @  H% l+ d4 jHow to apply:
6 ^& _1 T, ~6 @. p8 E7 c( HPlease submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
Application deadline: October 29, 2010