Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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$ H! U. I; D' C- pJob Responsibilities:
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0 x# M9 Q; B- @' }9 I2 N/ R4 OOPERATIONS
2 C# @' ~) b: L. D•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
3 |1 ]2 x. K1 y9 t6 J( U% s•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
; a$ Q& G/ x9 N/ D% j4 O# x•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
5 e0 L; z: m) c2 B: h•        Identify and implement best practices in regards to volunteer development.
7 r5 j% Z7 g- R9 Q•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
, E: _6 v& J. ^•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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* e" r0 D; ^5 p& v( |8 @; c% ]ADMINISTRATION
7 f8 N3 N; r) l' ^8 r•        Develop and maintain job descriptions for each volunteer position
6 }5 ]! l3 @" X8 q' Q* Z& A6 o( W•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
7 i, a7 h7 }$ @- v  n•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
* \4 X. a& p7 M; Q9 ?' \) n•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
0 w. r1 S6 p" l; Q•        Maintain monthly and yearly volunteer statistics for reporting purposes
  @1 R+ h& a1 K0 d•        Prepare a regular monthly program report


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FINANCE
  N/ m2 I9 Z* C( @" Y•        Ensure the program operates within approved budget and be familiar with potential variances
) p  N8 F5 j6 I8 u$ {  E•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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INTERNAL/EXTERNAL RELATIONS
! g& {$ d1 [( o4 m: F6 @1 f•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required

2 D# M. E! j  z$ F* R7 b% TQualifications:
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•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial
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How to apply:
Please submit all resumes to the Recruitment Coordinator:
; G: b% s1 i8 W, o% gEmail: recruitment@ywcaofedmonton.org
& j' z$ z$ Y" ?Fax: 780-425-7467
Application deadline: October 29, 2010