Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

, C: p! ]; w6 xThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

. V$ T3 [& g5 ^2 kJob Responsibilities:
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  f/ B* z2 D8 h9 c7 _& U4 g% pOPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
* ^! S7 k6 v! f( J( J•        Identify and implement best practices in regards to volunteer development.
0 f" e% h  ^  x1 b# {* i1 {7 `•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

SPECIAL EVENT PLANNING
* ?  g% K* g- B- [6 t0 h0 ^! H8 o•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

+ V" Z2 H/ s5 [' D- UADMINISTRATION
$ g) G% A" T( p•        Develop and maintain job descriptions for each volunteer position
/ J6 \6 f6 H/ Y) j, c•        Maintain secure volunteers files in accordance with privacy legislation
' x& D. t/ k7 F6 K•        Provide feedback on volunteers’ performance, as appropriate
. T. m3 n( J% r) ?# m& E•        Ensure Human Resource policies and procedures are adhered to within the department
7 `' k5 D8 ^4 r•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report
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( f  v- p8 [# {/ b  B8 uFINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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INTERNAL/EXTERNAL RELATIONS
0 Z9 Z. b7 r' a  T, f•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
+ h2 M+ `. h3 B•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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Qualifications:
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' [1 G' y( m4 V- A" G; W•        Minimum 2 years experience in Volunteer Coordination
. _! L4 r' Y+ n•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
& t- t0 j* F4 @: O$ }0 p  W•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
# d, D: z7 c5 N0 {2 D" z•        Knowledge of Raisers Edge software would be beneficial
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8 _! `. l, z' M1 s/ [9 eHow to apply:
Please submit all resumes to the Recruitment Coordinator:
$ J. E% `8 L, UEmail: recruitment@ywcaofedmonton.org
  C6 N: k* `& D' U' sFax: 780-425-7467
Application deadline: October 29, 2010