Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

Job Responsibilities:

OPERATIONS
0 w* y, a& I2 [6 p5 \0 P" x•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
7 [# A# R+ Z; W0 D•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
3 e) Q' |5 |" ]# u3 B/ e+ o7 r1 J•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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1 Z5 c7 y' n% j+ b% KSPECIAL EVENT PLANNING
0 a. I. [2 W, y- d2 U•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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3 Z8 O6 O, W' J  r' @ADMINISTRATION
3 ^2 c! {6 L- n+ L- Z0 I/ L•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
( G2 T$ p4 n) i; L! i•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
( Q$ Y. Q( E: y5 s4 F% b•        Develop resource and orientation materials for Volunteer Services
' O. L6 o, k& l7 h1 E8 N0 W2 n3 K•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report
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2 p% S0 w0 t8 W/ S! CFINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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! O! d" n5 e1 g6 O+ [INTERNAL/EXTERNAL RELATIONS
* }& D7 r# S9 x7 F* J8 Z/ f•        Act as liaison to the Y-Knit group of volunteers
+ H  s$ {4 H. r3 Z+ T4 p  m% Y& ^  o•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
2 y0 e5 x8 l2 L4 p) [•        Follow up with correspondence to outside agency volunteers as appropriate
+ y4 P5 b8 a3 m/ t0 v  w2 A•        Attend external functions such as volunteer fairs, trade shows, and special events as required

Qualifications:
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* \( L' b7 r( \6 f•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
1 l2 J5 e7 s/ _! Z! l•        Knowledge of Raisers Edge software would be beneficial
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How to apply:
3 e! C& e+ e1 @4 E. |7 S" q; iPlease submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
% C0 f' q2 k8 hApplication deadline: October 29, 2010