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[招聘信息] Receptionist/Immigrant Services Worker(Part-time)

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发表于 2011-10-18 15:07 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
ASSIST Community Services Centre
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Job Description
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Position Title:  Receptionist/Immigrant Services Worker! q5 @1 S- Z+ S1 H: ]" e4 |
Hours of Work: Part-time (10 hours per week)

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Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker. $ s# o, ~1 J0 N6 ]! _

& L3 ~5 L# ?0 V) sKey Responsibilities:0 K1 ]/ D, D7 `7 m" n
•        Answer incoming calls and route calls to appropriate person' c5 V9 Y4 Q, I( w! a5 O) b  O
•        Take and deliver messages to the staff of ASSIST
- o  J% ]7 H( Q& X•        Welcome clients and direct them appropriately8 i( @2 r* |# E3 R" C  K
•        Order and maintain office supplies for the front counter1 k- O4 r, C; U! b6 z
•        Oversee the front counter when other front counter staff are on holiday or in trainings
, C# _  ~3 k. k, Q•        Perform general clerical functions such as photocopying and faxing documents8 h4 N; ^! ^7 F  u/ y
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker* X! X0 H  Y/ q# r. o" t- A
•        Maintain and update the information boards with upcoming events  G+ [9 U# g' [4 c& I8 r) n
•        Assist the ISP team in reminding clients to appointments of workshops or other events
8 }2 t) J$ [0 ?- C•        Keep the reception area tidy and clean) P& E( _5 B9 P. J5 F( d. `  y
•        Attend meeting and training to stay current on immigrant settlement matters0 V: B  Q8 g7 P0 v3 H5 \0 d. p
•        Maintain front counter service files1 G0 P: U2 ]$ Y# a4 E8 K3 ]
•        Perform general office duties as assigned
0 b+ y# v6 m# b+ A•        Report to ISP Program Manager
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& O: b# y6 P* Y6 {1 `6 G: bKnowledge, Skills and Abilities Required:
5 }8 f# f/ E  G" q•        Excellent communication (verbal and listening) on phone and in person2 I, G* L3 Q+ E
•        Fluent in Mandarin and Cantonese as an asset3 ~- d: B, c7 j: a' I! d+ @8 c* Q
•        Good English writing and oral communication skills3 {' P$ c0 k1 n- q
•        Ability to work with newcomers and general clients
' R9 p+ x5 ~& E( }2 p+ F•        Microsoft Office operation skills- Excel, Word, Outlook# U7 h% L: o  H( T- [
•        Ability to address multi-task and set priority appropriately
- O; k: @& d/ ^0 u•        Sensitive to the needs of immigrants with multicultural backgrounds" J) `$ r1 x/ l9 P) m+ _! b
•        Ability to work effectively in a fast paced office environment
1 l' M1 }9 x+ I6 N: f4 ~•        Knowledge of immigrant services3 ]6 r) w) f. o, L
Qualifications:8 L5 z; R3 J# K9 ^9 P6 S8 \. n
•        2-4 years of office and clerical experience
6 \- S0 _/ }  J& F•        Receptionist or customer service experience in a fast paced environment( c2 l7 V1 J3 y( [7 x1 v/ S" `
•        Demonstrate workplace maturity and professionalism1 F& ^4 z* w6 z$ Q2 T
•        Ability to work well under minimal supervision
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7 R8 v3 i* x4 E4 M7 wPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
: z, e7 g1 e+ MNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.
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 楼主| 发表于 2011-10-31 09:21 | 显示全部楼层
已经招到人了。
& F  @  c, ]0 o5 K, t谢谢大家。
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