苏州德资招聘技术经理

竹声

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如果你符合条件并有意回苏州工作，请给我发邮件：hongjingoodluck@yahoo.ca
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Job Title: Product Technology Manager, Lab Equipment         Date: October 13, 2011

6 ^8 [& q: m8 P8 a: X- YScope and Purpose of Job
0 B$ [  Y. g5 ]# `7 tEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers.  Work very closely with Product Manager on new product development for all laboratory equipment.
; [" D1 O6 e+ g$ [. gMajor Responsibilities and Accountabilities
•        Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
$ ]# `2 m) S. i4 O" o" p& H•        Answering all technical questions concerning mechanical functions and software operations.
•        Assist with troubleshooting ideas on technical and software problems
6 F& \% @3 c. ro        Test all new patch versions of software prior to release
•        Assist where needed in application questions.
9 O6 v; M8 L! O* N7 ~3 Y•        Check all technical documentation for correctness prior to field distribution.
/ E: O1 o! S1 c6 k; a: oo        New parts and replacement parts and installation procedures
$ U1 s  q. P9 g7 f, ^9 io        Translation to Chinese and other languages if needed
•        Track and report all warranty failures
o        Make monthly report to Product Manager and 3rd party supplier.
o        Recommend remedy to improve product quality and design.
•        Assist Product Manager in all new product development plans for all Lab Equipment products.  In some cases act as the Project Manager for new product development.
o        Run field Beta test sites and any new idea testing and make reports
; X. @" I. Q7 n9 ~, Eo        Assist in information gather for any new product idea.
o        Assist in writing and new product specification
o        Point of expert contact for implementation of features/functions.
9 i. J+ S. L. E; U4 T/ N7 Jo        Act as technical applications expert on development team.
3 g& N/ I+ f( n+ R•        Assist in Sales support & training.
•        Responsible for any technical training needed for products, either given by the supplier or actually give the training in person.  To use both Web-based and on-site training tools.
o        In rare cases where no other solution exist to travel to customer site to solve technical issues.
Human Resources and Organization
•        As a member of the DC team, maintain a team spirit at all times.
•        Let customer satisfaction be an influence in every decision you make.
•        Communicate information efficiently and promptly to your Team and other management.


% B6 {/ Z3 Z% T3 c" IAuthority Limits
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QUALIFICATIONS
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2 r* p9 K3 i3 O5 hEducational / Professional Background        Technical School Graduate       
) x+ L6 k6 s3 ~6 k. K/ CProfessional Experience (Years and Field of Activity)       
7 B6 w' n; q* C% d% T4 v5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
List of Skills/Qualifications       
•        Must have an extensive background in textile laboratory equipment uses and workflow process.  Understanding of textile dyeing processes.
•        Background knowledge of dispensers and software
: y2 o5 }; q5 {9 m% \1 l•        Proficient in software use and writing.
•        Excellent communicator both verbally and in written reports.
•        Ability to travel worldwide.
: B- U) a* ]. r) h•        Speak Chinese & English very clearly.
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2 t1 @% t0 K2 }Language Skills        Read/Write English & Chinese       
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)       
7 o: I! G, z1 I$ v9 `Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas.

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