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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca% k9 V' ?( Y- I- l
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 20115 X+ U4 ?( U" i) C. X5 M
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Scope and Purpose of Job. X: u( V/ \: j
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
Q/ b1 | j- U$ [( FMajor Responsibilities and Accountabilities
/ L/ X+ g9 H5 n$ x. L/ V• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.) B$ s# q" s# L5 \+ p$ L, R. ]9 C
• Answering all technical questions concerning mechanical functions and software operations.
* j9 A* l7 ^3 a4 A. s• Assist with troubleshooting ideas on technical and software problems! L+ T& I. ?9 _) m1 P# j( L
o Test all new patch versions of software prior to release1 Y$ C4 _9 g S0 H: M
• Assist where needed in application questions.
* R; ?5 t: g# E, T, ^• Check all technical documentation for correctness prior to field distribution.
" _9 r. @8 u5 L" G8 Vo New parts and replacement parts and installation procedures( |+ {. W! k+ ]( A9 t0 J" b
o Translation to Chinese and other languages if needed
* P, a6 V' A& c9 l4 f- y• Track and report all warranty failures
0 d3 ]5 O' M8 A/ Z& k6 n5 ro Make monthly report to Product Manager and 3rd party supplier.$ h- v/ T( A( c3 F2 }5 C# y/ B) V
o Recommend remedy to improve product quality and design.: K1 }& m1 k6 K3 _+ x
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development." d) I, v7 {8 o3 i
o Run field Beta test sites and any new idea testing and make reports2 r; B# m$ d! w2 V- k9 n
o Assist in information gather for any new product idea.
! W v* g3 \/ F+ w. B5 ^o Assist in writing and new product specification
0 O7 c1 \" f9 {6 uo Point of expert contact for implementation of features/functions.1 X, c5 J& ]% \# |# F
o Act as technical applications expert on development team.; i+ I7 t; k4 L7 d
• Assist in Sales support & training.7 E0 A& t+ X( y
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools./ h$ `# S8 ]+ z
o In rare cases where no other solution exist to travel to customer site to solve technical issues. p K' S2 Q$ h2 q
Human Resources and Organization
9 K, F7 M6 H2 ^& s2 e! ]; [. g• As a member of the DC team, maintain a team spirit at all times.; u% K! @& v8 w9 \' F( Z
• Let customer satisfaction be an influence in every decision you make.: j. m t. p: D, n
• Communicate information efficiently and promptly to your Team and other management.
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Authority Limits
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# w# l- s' g0 t7 z* RQUALIFICATIONS
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5 M2 R6 `& G k/ dEducational / Professional Background Technical School Graduate
- `5 R1 k" I. p8 o- I# ]& G( DProfessional Experience (Years and Field of Activity)
. ? P7 o+ U9 F: k% R- Y5 |5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
: t6 O: Z% e$ U% j0 O" @ wList of Skills/Qualifications # {1 b6 O, D# k! U2 L
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.6 N K. G6 t' C/ L. M
• Background knowledge of dispensers and software
0 E, p8 A; q* _4 G• Proficient in software use and writing.
6 J' K/ B4 z: p5 s8 ]) Z• Excellent communicator both verbally and in written reports." P* m# m: A* x ]
• Ability to travel worldwide.
+ H# N- y8 R K. q• Speak Chinese & English very clearly. Q" d6 r, G- y& k( s
8 ^& S/ Y; I6 C* eLanguage Skills Read/Write English & Chinese
e) n9 T- M8 c& h6 m B$ F- b- rPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
1 m& _( b$ j5 R: }5 o' vOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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