[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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5 h, P$ R  T" Y0 ^+ b  q5 `0 ZPosition Title:  Receptionist/Immigrant Services Worker
. }! h1 ~7 ]4 h- s  Y2 qHours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately

- t6 ], y: i8 b% |/ ?  v) j5 ^Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

" U) F% C3 n$ o, KKey Responsibilities:
•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
" L0 R5 R2 @5 f  H5 O# a$ n•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
9 `" U- T7 K3 {$ R•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
2 U+ i% x8 ?8 d+ z•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
* N8 U! D6 ~  V% J# M( h) X6 z+ ?•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager
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Knowledge, Skills and Abilities Required:
# z: F9 J7 |5 N  ^•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
2 s9 S5 e9 Z3 [& ?•        Good English writing and oral communication skills
  @' T! z9 b. R. P; B6 f6 M% l•        Ability to work with newcomers and general clients
; o  Z) M3 v# {% L- q" C•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
& y- k7 y" L$ G•        Sensitive to the needs of immigrants with multicultural backgrounds
6 [9 A) a1 ]! R; z, A& U•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

$ J0 J. Y! s7 }. {Qualifications:
•        2-4 years of office and clerical experience
3 X6 ^- h" D* ?4 P•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision
- `7 P0 W  j4 O) h  _
Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
" s5 t4 Z) Y8 PNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
Hiring Closed.