埃德蒙顿华人社区-Edmonton China

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[招聘信息] [华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

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发表于 2012-8-2 09:48 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Job Description" a$ n+ Q5 `$ H7 @3 `5 s

: Z9 `# G4 z) h0 {6 O, c" E- KPosition Title:  Receptionist/Immigrant Services Worker1 W) p+ E% h! B) c( h( [
Hours of Work: Part-time (21 hours per week)6 H" d. o  B$ U4 x$ m# d! ?
Anticipated Start Date: The candidate is required to work immediately
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  Z* l( g8 n3 p: [, NPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:
" d& g  i4 j# w! S; A3 G0 {•        Answer incoming calls and route calls to appropriate person* L% P' X+ x, k0 G. O1 U$ V  n* K/ L8 o; ~
•        Take and deliver messages to the staff of ASSIST
( z2 K/ T  B9 n; K# k' i•        Welcome clients and direct them appropriately
6 o; c- X% P' j; D3 C/ |3 _•        Order and maintain office supplies for the front counter8 D7 i2 G+ o1 k2 V4 r& q
•        Perform general clerical functions such as photocopying and faxing documents
5 Z6 @6 C, L- L6 I$ ^* C•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
7 v+ m# W* U$ t6 A2 i& w5 l•        Maintain and update the information boards with upcoming events2 S7 i; H4 z5 P) a) }7 L7 }5 I
•        Assist the ISP team in reminding clients to appointments of workshops or other events2 z2 ^# u! r) D. Y
•        Keep the reception area tidy and clean
$ v; g0 O6 j3 i6 v/ L& Q0 n3 Q8 I6 E•        Attend meeting and training to stay current on immigrant settlement matters
- E4 \' t7 B& N% v•        Maintain front counter service files: v0 h7 M! }  e+ y
•        Perform general office duties as assigned- C0 ~4 D3 E( u: L, P
•        Report to ISP Program Manager
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3 i; @2 g9 H- [, ^7 t, X$ AKnowledge, Skills and Abilities Required:6 f2 v) ]. P- \* [
•        Excellent communication (verbal and listening) on phone and in person3 ~+ ^4 D% x  x9 l
•        Fluent in Mandarin and Cantonese as an asset8 J0 V; x" |8 e7 Z( q2 q6 z
•        Good English writing and oral communication skills( H/ |5 o: t5 T/ ?% f  T+ _, b
•        Ability to work with newcomers and general clients6 q) Q: B; D/ F, b' Y
•        Microsoft Office operation skills- Excel, Word, Outlook
2 S* s, G4 B+ d6 Q•        Ability to address multi-task and set priority appropriately
. F: ?" N' t' E0 Y•        Sensitive to the needs of immigrants with multicultural backgrounds
% Q7 Y6 V: b$ D- `$ p, B9 k•        Ability to work effectively in a fast paced office environment
' j! \1 I) r1 V- j" ~•        Knowledge of immigrant services
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" u. L  p3 y( Q: \! w( e3 Z3 l$ a) HQualifications:! D' q& x5 R, w" Z  s
•        2-4 years of office and clerical experience ( @2 H. S  Z& f, [5 W$ P
•        Receptionist or customer service experience in a fast paced environment: k# P; a' L( m9 R2 d0 p
•        Demonstrate workplace maturity and professionalism
6 S# |8 ^- x4 v6 J•        Ability to work well under minimal supervision
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
! W' b& b* u6 MNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.+ {3 V* c' l& l
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 楼主| 发表于 2012-8-13 13:47 | 显示全部楼层
招聘已結束。  v' ?6 ~6 Y$ d8 b( j" Z4 J
Hiring Closed.
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