[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

: Z9 `# G4 z) h0 {6 O, c" E- KPosition Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately

  Z* l( g8 n3 p: [, NPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:
" d& g  i4 j# w! S; A3 G0 {•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
( z2 K/ T  B9 n; K# k' i•        Welcome clients and direct them appropriately
6 o; c- X% P' j; D3 C/ |3 _•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
5 Z6 @6 C, L- L6 I$ ^* C•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
7 v+ m# W* U$ t6 A2 i& w5 l•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
$ v; g0 O6 j3 i6 v/ L& Q0 n3 Q8 I6 E•        Attend meeting and training to stay current on immigrant settlement matters
- E4 \' t7 B& N% v•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager
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3 i; @2 g9 H- [, ^7 t, X$ AKnowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
2 S* s, G4 B+ d6 Q•        Ability to address multi-task and set priority appropriately
. F: ?" N' t' E0 Y•        Sensitive to the needs of immigrants with multicultural backgrounds
% Q7 Y6 V: b$ D- `$ p, B9 k•        Ability to work effectively in a fast paced office environment
' j! \1 I) r1 V- j" ~•        Knowledge of immigrant services
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" u. L  p3 y( Q: \! w( e3 Z3 l$ a) HQualifications:
•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
6 S# |8 ^- x4 v6 J•        Ability to work well under minimal supervision
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
! W' b& b* u6 MNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
Hiring Closed.