[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

! r& |+ r1 H7 C& {, C( m0 ]: IPosition Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately
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# i  ^/ M3 b  j* }Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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+ U* r! t) _* B& _7 TKey Responsibilities:
•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
( d0 ?; z  X" {; o# A  h•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
) ?  p! x+ M* i! S- z0 x- T•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
, u- \# N/ F2 Z$ d7 E: i$ K& l7 Z7 x•        Perform general office duties as assigned
; E6 k" U/ Z# y$ m! S, n# Z•        Report to ISP Program Manager

Knowledge, Skills and Abilities Required:
1 n/ E! O9 q* A! j& V8 P•        Excellent communication (verbal and listening) on phone and in person
# ?6 ~3 ], B* @  U6 |$ g; P•        Fluent in Mandarin and Cantonese as an asset
3 J! h% H  E7 z6 `# n•        Good English writing and oral communication skills
  Y+ i0 m. s" t6 R•        Ability to work with newcomers and general clients
$ H- n' |6 l5 X•        Microsoft Office operation skills- Excel, Word, Outlook
# b: n- N& q' ~•        Ability to address multi-task and set priority appropriately
4 c+ Y7 N3 G! O/ g•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

' J' z' J9 B9 {Qualifications:
•        2-4 years of office and clerical experience
, r: m' h. N( T7 v* V( z! L•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision

" @$ w: r3 H+ D) [$ EPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
- j8 b8 C. t( _Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
Hiring Closed.