[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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/ |9 W% _" A$ F6 L4 RPosition Title:  Receptionist/Immigrant Services Worker
+ Y7 E( n: W( ZHours of Work: Part-time (21 hours per week)
4 o% {0 H8 ~% @5 VAnticipated Start Date: The candidate is required to work immediately
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Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:
+ g! y+ w: L* J  y+ l•        Answer incoming calls and route calls to appropriate person
5 g2 p' o+ ?5 N•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
- o$ C. Q, L% y1 H$ v2 h: G•        Perform general clerical functions such as photocopying and faxing documents
& Y: D1 z9 M4 H' ^4 k( d$ ]+ k7 Y•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
7 e% j& `! C" R6 V$ ?•        Maintain and update the information boards with upcoming events
0 E. T- j  K' f) h6 f* I•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
9 V9 d* f! q/ Y1 J  ?% v, r" r' b•        Maintain front counter service files
; w1 `, w! w" R# h8 _3 d: C•        Perform general office duties as assigned
•        Report to ISP Program Manager

" y. F+ E, |' a* f) |! m9 NKnowledge, Skills and Abilities Required:
/ `" ^8 M( r. |0 y" ^% o( ]•        Excellent communication (verbal and listening) on phone and in person
4 W; O) J  v& L) A5 @' I•        Fluent in Mandarin and Cantonese as an asset
5 Q3 d) E$ g. c$ a•        Good English writing and oral communication skills
( i: K9 o( B$ ]. q8 e•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
" _# g7 i- M+ q" D•        Ability to work effectively in a fast paced office environment
9 r' C+ s) V2 W6 E' L0 h0 U2 C•        Knowledge of immigrant services
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Qualifications:
. u8 C3 y8 L- K& W* j# ~•        2-4 years of office and clerical experience
( y% f6 E/ z, n•        Receptionist or customer service experience in a fast paced environment
) J/ o* [. V! W( f, H# D1 l•        Demonstrate workplace maturity and professionalism
1 h  K2 O! m' R+ k" B5 G  L•        Ability to work well under minimal supervision
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
* q# ]/ G( S; D* J5 O* JHiring Closed.