[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

; H- b* V5 s- z; ?Position Title:  Receptionist/Immigrant Services Worker
* [1 ~" ]& i# @, T0 K) m* _Hours of Work: Part-time (21 hours per week)
" |; g$ B% P& C- W  LAnticipated Start Date: The candidate is required to work immediately
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Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

: R4 G; T; Y8 N/ z! X( ]; BKey Responsibilities:
•        Answer incoming calls and route calls to appropriate person
. V5 h, {; ?9 c. x( _. ~•        Take and deliver messages to the staff of ASSIST
7 R! u- |* J% b' J4 v5 n, a•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
+ n3 p6 M5 f0 C  ]+ y•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
* A) Z9 c: P7 ^•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
4 g6 e* z* O5 K" C9 w" W•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
  H) z+ q% Z9 C- Y  R•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager

' U8 q) d2 r2 U0 ?: K( b. I1 OKnowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
7 _0 |& a7 k( ^•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
) k6 F& n7 _$ o•        Sensitive to the needs of immigrants with multicultural backgrounds
5 |3 x# y- h9 {7 J7 k; R  Z•        Ability to work effectively in a fast paced office environment
0 u, I1 [; h- _0 f& \•        Knowledge of immigrant services

& l  B! O* P; ^1 C  C4 N' z6 M3 U6 bQualifications:
•        2-4 years of office and clerical experience
3 b- }/ I; ]/ z% e•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
* r6 ]2 f! W+ h7 w+ w, {' T0 R* J•        Ability to work well under minimal supervision

0 [8 Q" U6 j1 {, k- J5 v3 j# GPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
/ _4 F2 J6 h! V2 ?/ ZHiring Closed.