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[招聘信息] [华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

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发表于 2012-8-2 09:48 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Job Description
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5 h, P$ R  T" Y0 ^+ b  q5 `0 ZPosition Title:  Receptionist/Immigrant Services Worker
. }! h1 ~7 ]4 h- s  Y2 qHours of Work: Part-time (21 hours per week)0 t8 r& H6 \8 ^. X! A! j
Anticipated Start Date: The candidate is required to work immediately
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- t6 ], y: i8 b% |/ ?  v) j5 ^Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker. + @# T$ r; \1 m! ^2 o1 _% Z

" U) F% C3 n$ o, KKey Responsibilities:( y4 Q$ @% m$ A  Z% q( |3 t) `
•        Answer incoming calls and route calls to appropriate person8 l' j. _$ M8 P8 E3 z5 Y
•        Take and deliver messages to the staff of ASSIST
" L0 R5 R2 @5 f  H5 O# a$ n•        Welcome clients and direct them appropriately( I" P) C) \' W( f* c6 v1 R9 a
•        Order and maintain office supplies for the front counter% q6 b0 l- F* W  j
•        Perform general clerical functions such as photocopying and faxing documents
9 `" U- T7 K3 {$ R•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
2 U+ i% x8 ?8 d+ z•        Maintain and update the information boards with upcoming events( B$ ]' U$ S& s7 P
•        Assist the ISP team in reminding clients to appointments of workshops or other events+ _+ @( V6 Y7 j
•        Keep the reception area tidy and clean' J- K, T% Q; d, ~' {
•        Attend meeting and training to stay current on immigrant settlement matters
* N8 U! D6 ~  V% J# M( h) X6 z+ ?•        Maintain front counter service files4 k+ Z. x* N/ \- r5 ]% P4 E) O
•        Perform general office duties as assigned- ]! z0 c# ]) S' v& E5 W' v8 L
•        Report to ISP Program Manager
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Knowledge, Skills and Abilities Required:
# z: F9 J7 |5 N  ^•        Excellent communication (verbal and listening) on phone and in person' @) J* n  G6 E5 D4 w2 L0 X
•        Fluent in Mandarin and Cantonese as an asset
2 s9 S5 e9 Z3 [& ?•        Good English writing and oral communication skills
  @' T! z9 b. R. P; B6 f6 M% l•        Ability to work with newcomers and general clients
; o  Z) M3 v# {% L- q" C•        Microsoft Office operation skills- Excel, Word, Outlook! [* X. S- m$ |- {- Y- }" A* c
•        Ability to address multi-task and set priority appropriately
& y- k7 y" L$ G•        Sensitive to the needs of immigrants with multicultural backgrounds
6 [9 A) a1 ]! R; z, A& U•        Ability to work effectively in a fast paced office environment, b% P, W2 `* e7 C- V+ Q
•        Knowledge of immigrant services8 v! U0 G* S' w8 P/ ^2 O  S0 i4 H. ~

$ J0 J. Y! s7 }. {Qualifications:, ^6 ~3 ^5 d( P4 @3 Q
•        2-4 years of office and clerical experience
3 X6 ^- h" D* ?4 P•        Receptionist or customer service experience in a fast paced environment8 l$ H5 m7 C& B& Z& C
•        Demonstrate workplace maturity and professionalism6 H. |% k7 l3 f' h. ~! m1 `
•        Ability to work well under minimal supervision
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
" s5 t4 Z) Y8 PNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.2 o1 {7 {8 q. I1 e! B
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 楼主| 发表于 2012-8-13 13:47 | 显示全部楼层
招聘已結束。) A& U7 K. B2 E9 x  O: _
Hiring Closed.
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