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警察在2周前通过媒体给市民的警告:# b9 z' ^3 N4 r" l% J' q4 j& P1 z# m
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Police warn of computer scam
1 G# s: R+ w7 i1 Q, T$ G4 t% VFor Immediate Release:16-Oct-2012 @ 8:58 AM : @# x- M& a2 f3 K* W- T
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The Edmonton Police Service is warning the public about an on-going computer scam known as ransomware. $ L: ~! ~+ q1 i, l8 c) }& `
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3 c9 g0 T: f" v- d+ c/ { YRansomware is essentially a threat to your computer unless you pay an external company.
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Several reports have been received by the EPS where computer users are claiming they are receiving pop-up messages asking for immediate payment otherwise they would be “locked out” of their computers.
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6 b9 B) w$ [- h8 s( ?! aIt has been reported that these pop-up warning messages are claiming to come from a Canadian police or government agency. The message tells computer users to pay $100 via Ukash (a payment service provider) so that their computers can be “unlocked.”
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“Often these pop-up messages appear after a user attempts to download something off the internet,” says Staff Sgt. Dan Service with Economic Crimes Section. “The download activates “malware” or a type of virus which creates a pop-up message asking for payment.” ) k8 h1 S5 v& g+ E# U6 ^1 C- b
6 A5 M; N/ k5 ]# E% P- R: t$ yRansomware scams are designed to create shock and anxiety so computer users respond by sending money quickly to prevent being locked out of their computer. 7 B& z K) O# z
V0 @2 U8 s' i, r& F% QIf you receive one of these messages, please be aware that: 3 G7 r Q+ d- Y9 t
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•the ransomware is an attempt to defraud you. . K. J4 C5 M6 u- @1 L. G# [
•sending money will not fix your computer – it will remain locked. DO NOT SEND MONEY. $ [! V) j1 n ^7 q' z9 W6 ^
•neither police nor any Canadian government agency would hijack computers in order to obtain money. : a/ ]& _; O" T2 K
•the ransomware is hard evidence that your computer has been infected by malicious software (malware) that must be dealt with.
( }7 D, h3 W } b% b' }+ E fThe recommended way to re-gain access to your computer is to seek the help of a computer technician who can remove the malware.
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To protect against cyber attacks, it is recommended to update your software regularly. You should have up-to-date anti-virus, spyware and firewall protection. / V4 c6 J6 E4 H2 {: {: F0 k
7 {) C6 q, K& I/ K9 s. @If you receive a ransomware message, please report it to the police and to the Canadian Anti Fraud Centre at 1-888-495-850 or http://www.antifraudcentre-centreantifraude.ca/ # H8 A& u& r# J
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Please contact Noreen Remtulla at (780) 421-3552 for more information.
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