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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net! r9 z9 b6 ?# q: {" e4 D1 H
有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢
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Responsibilities include:( {% T! H# ?7 h8 t% o! k' h' U
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Working closely with marketing, sales and programmers to facilitate customer system integration.
& x) C5 t" K0 v; _% N0 |! R }# n QWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.! X2 m- z, l" I! [
Technical support and troubleshooting of client software implementations and customer issues or problems.
2 @; P6 t! V) [( u/ kCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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7 E; T1 ~# a+ x" Z6 Q6 g8 qRequirements:& Q4 Q' i, ?5 @9 ]+ L
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- Advanced computer and technical knowledge- n$ q: ]5 m4 V" ]3 e
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- Ability to solve complex problems in an efficient way+ Z! j) n J: w2 j2 A) V( Y5 h" ~
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- Ability to communicate in an effective and constructive manner with customers or potential customers
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- Previous software support experience is an asset: P( p% A1 y1 r% L7 d$ h/ P
( w# }2 L# \8 Z0 a- Post-secondary education is an asset
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+ o# I8 x5 C+ c$ [- Intermediate knowledge of database and web-based software is recommended
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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发表于 2013-9-11 11:32
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