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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net; I; T4 H/ Y( U% X
有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢. ?$ z7 `8 h- {9 _1 F
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Responsibilities include:
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5 @& i8 ?1 J1 F6 N; l/ BWorking closely with marketing, sales and programmers to facilitate customer system integration.1 B5 n' X. H( N
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
" h! {! m. x5 A2 X" V' NTechnical support and troubleshooting of client software implementations and customer issues or problems.
; j- B0 J5 \! v) R8 Q8 |4 eCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.& X' ]8 W7 ?/ M
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Requirements:
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- Advanced computer and technical knowledge" N2 D" w+ o7 a3 n: m
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- Ability to solve complex problems in an efficient way n! W6 A* |) R* V6 ~
) i: M5 R' q2 u+ z; r2 N- Ability to communicate in an effective and constructive manner with customers or potential customers
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- Previous software support experience is an asset& w# B- i& w$ b5 i* R
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- Post-secondary education is an asset0 M6 ~( o" R" Q/ E& a
6 X* V, O+ \9 k. I- N- Intermediate knowledge of database and web-based software is recommended; j. H% `; e# K2 w: P ?
, U, k- f$ y; u; O5 c7 S% ?- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended8 r4 i% [1 J4 Z% z
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发表于 2013-9-11 11:32
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