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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net+ `. d, A- @* z
有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢
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Responsibilities include:
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Working closely with marketing, sales and programmers to facilitate customer system integration.
+ @. ?3 o1 o. [, ^$ wWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.
4 Q* H1 A5 x6 L/ F9 ZTechnical support and troubleshooting of client software implementations and customer issues or problems.0 }6 O/ u! c. I, V8 g3 \
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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Requirements:
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) @; z: H) y3 _" v# {- Advanced computer and technical knowledge
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- Ability to solve complex problems in an efficient way/ O. r: b+ q) u9 [3 e- n* s, F
: [. |6 g" D7 J) Y' D) V3 x8 `- Ability to communicate in an effective and constructive manner with customers or potential customers9 r: p9 U6 f/ F
/ t. l( r! k+ ?- Previous software support experience is an asset
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3 w( x8 T- y6 u. o) ^- Post-secondary education is an asset
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: ]6 c' g: x% d/ ?# n( @3 j- Intermediate knowledge of database and web-based software is recommended
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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