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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net
( C: z! u6 ~' o+ c/ \有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢
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& @2 D. [1 {8 b1 b* aResponsibilities include:
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8 O1 \8 g! @ i0 Z7 f( L3 kWorking closely with marketing, sales and programmers to facilitate customer system integration.
7 n2 B( \$ F" `" |. z4 o RWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.' d& {! W. h \, \, D
Technical support and troubleshooting of client software implementations and customer issues or problems.. u. ^+ _* V! h) c) ?1 f' `6 @6 k& t
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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6 K8 b7 ? y2 n) zRequirements:9 g& C( I b' s2 \" g
) Q ?! f, V) v O, C; Y8 r8 D- Advanced computer and technical knowledge
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* m7 b' E1 |' u5 ^: |9 r, W! `- Ability to solve complex problems in an efficient way
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- Ability to communicate in an effective and constructive manner with customers or potential customers
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6 m6 @( O4 n L; q! ?- Previous software support experience is an asset
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- Post-secondary education is an asset
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( ]; j G7 ^$ _# d2 g' b2 s, u- Intermediate knowledge of database and web-based software is recommended6 Q8 M. ^3 V1 }
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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发表于 2013-9-11 11:32
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