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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
3 f0 m9 m/ e* ^9 d' X) W有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢; m: S9 c3 ]1 ]2 n6 Q
, k- I# n A) D7 h% U3 D B7 pResponsibilities include:
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Working closely with marketing, sales and programmers to facilitate customer system integration.
" F5 G8 T/ C' `) C* L$ |- AWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.
, ^ L+ Y( k0 O/ x" F$ UTechnical support and troubleshooting of client software implementations and customer issues or problems.) z2 M, s/ Y7 @. @4 J( t7 r4 M
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting./ A( J; g( D1 I \# i5 ^: x: x3 K
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Requirements:! _& g3 h1 ^( n
% G' a: A; `" W8 B- Advanced computer and technical knowledge
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- Ability to solve complex problems in an efficient way C+ L$ T3 S: G5 D+ V& F/ F
& q3 @) A/ l; e! Z- Ability to communicate in an effective and constructive manner with customers or potential customers
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- Previous software support experience is an asset
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- Post-secondary education is an asset
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- Intermediate knowledge of database and web-based software is recommended z, ]# {/ b+ |2 B! G$ C$ I
+ ~& k9 j! b, W9 V" r- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended! p) \0 Q |8 }
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