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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net
. i( \4 R3 C! ^" D' @2 i7 Y有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢
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Responsibilities include:, r1 g% T5 S+ x2 K& w
; F( B7 u2 C) g( Y, G& Z/ K% kWorking closely with marketing, sales and programmers to facilitate customer system integration. a! g/ x0 L0 }* J/ [, U3 B/ H& t
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.0 g4 [0 q1 |9 u, l6 ]
Technical support and troubleshooting of client software implementations and customer issues or problems.0 k n; Q3 t$ L# l2 n- p1 ~$ J
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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Requirements:% P- ^$ B* G+ e) ^, i7 o
1 r# c( V, W3 P9 F+ b- G3 q- Advanced computer and technical knowledge
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- Ability to solve complex problems in an efficient way
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- Ability to communicate in an effective and constructive manner with customers or potential customers3 t Q8 U6 J) Q, f. M8 e$ M, U
8 @& B* f, W" J2 X& k: a2 p- Previous software support experience is an asset
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( z6 P* @9 V* X9 r; d% S, ?- Post-secondary education is an asset% n2 n! m! ?4 \; D6 Q
! d! k b( k. ~- Intermediate knowledge of database and web-based software is recommended
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0 K, y. ?* A( r! K6 _- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended7 e5 I- w. w- n+ T: f3 d
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发表于 2013-9-11 11:32
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