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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net* r1 Q5 M; ?' [. r5 A" L8 V
有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢" x1 i; [# K" H' @0 Y5 }. q
1 x: |, A. `+ h6 q9 GResponsibilities include:$ h, ^0 p/ G* W5 K- x0 P5 m
I% P7 z+ o1 @- }3 \3 jWorking closely with marketing, sales and programmers to facilitate customer system integration.
2 Y H8 U |0 ?5 e' kWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.
7 A5 v3 o. W- S# Z) lTechnical support and troubleshooting of client software implementations and customer issues or problems.
6 K' N @6 U" C a) h& R) pCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting./ ^& M; c5 Y I5 u- t' S/ C
) q7 V3 l- u. rRequirements:' n2 K' D* O, g
c6 H3 ]7 f( Z3 L! p: e# ?- Advanced computer and technical knowledge6 K# O8 G9 a) J5 L
/ _5 Z" X e* q- Ability to solve complex problems in an efficient way
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' @, e. z: W3 u3 k2 ?- Ability to communicate in an effective and constructive manner with customers or potential customers8 ?" V$ I2 B1 M! E |
$ i( X7 v' `# ?- Previous software support experience is an asset( R7 R$ P. _7 b( M* U: c7 i
) b$ H6 t3 |& f; H1 A- Post-secondary education is an asset2 X7 e+ E4 w2 `. j" X0 g$ K
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- Intermediate knowledge of database and web-based software is recommended
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# \+ s9 n# Y- D2 o- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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发表于 2013-9-11 11:32
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