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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net: M3 {( y; h0 q" |' B8 P" e
有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢
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Responsibilities include:
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Working closely with marketing, sales and programmers to facilitate customer system integration.
; y# E5 N) {7 PWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.
1 b$ G" S; G+ K- i0 ~9 p/ z) g# vTechnical support and troubleshooting of client software implementations and customer issues or problems./ V) N# |1 P q' x
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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Requirements:% D! D5 A4 [4 r n
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- Advanced computer and technical knowledge
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- Ability to solve complex problems in an efficient way- c& |0 ^, s. |1 q
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- Ability to communicate in an effective and constructive manner with customers or potential customers
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- Previous software support experience is an asset
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8 S* N1 P$ S* ^( l! E& I- Post-secondary education is an asset& R: \( B) l( U( G: R
$ S% Z- H1 |) G% x- Intermediate knowledge of database and web-based software is recommended9 f0 f( k9 r) [8 w0 i$ U
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended3 `0 y) t o! R
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