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Key Responsibilities:
0 ?) f8 s8 C8 w: J! l L• Greet and qualify customers on the phone or in person with the view that the end result will be a new resident." C8 B" Z& s) d9 y( i( P& P( W# R
• Post advertisement
' m H5 T7 ^8 b+ p% K, A• Answer phone calls, and respond to email and walk-in rental enquiries.
4 j% z( d, g2 f4 o% B/ Y• Process applications for prospective residents – ensure credit information, landlord and employer references are correct and complete.
) d( P* s8 Z3 b B• Schedule and complete suite/house showings with prospective residents.9 w* y+ `. Q2 l1 i
• Enter and set-up guests and new residents in a database.
" K+ h! @7 u) v# {% t• Prepare move-in files and ensure all appropriate documents, cards and keys are enclosed.
[ m. b: ?, n8 f& ~' `1 c4 s8 _4 ]• Schedule and complete move-in and move-out inspections with residents.
" L7 l% V) R7 \4 ~• Perform route inspections as required.
2 C% S5 ]7 c2 A7 `7 ^7 F: }• Assist the Property Manager in administrative tasks as required (security deposits, leases).
# n2 s! y0 e: D/ E" r• Ensure compliance with the Residential Tenancies Act in all procedures.9 n& V# v" K1 i4 \- [" D1 b1 P$ D8 \
• Execute all work in a safe, professional manner in compliance with Occupational Health and Safety Legislation.
* f6 b, ]- Z- g& F, a ^• Ensure local, provincial and federal laws and regulations are being observed within the community.8 B. r% B5 D5 A- N& N7 L
- j4 U+ c: S/ V* w2 ~/ tRequired Skills & Abilities:6 ^' V3 E8 H* c1 v
• High school graduate; Post-secondary education is an asset" f( B0 _# l8 N2 G
• Two years relevant experience in sales, leasing and/or customer service is preferred5 y+ s r; @0 F% s) V
• Proficient computer skills and knowledge of Microsoft Office (Word, Excel, and Outlook)
" ?$ L- l/ L2 M& p r% Z• Strong interpersonal and organizational skills
) M3 ]/ K$ Z, K4 n7 q' S" \• Exceptional communication ability, both written and verbal- q5 K6 I7 v9 C8 @% v9 ?( J1 E8 P& v
• Must have own vehicle and valid driver’s license
( z6 @) Q8 C2 F) X4 ~% W• Proven customer service and resident relation skills' B/ u9 B; b% o6 O4 G& ]
• Must be flexible and willing to change roles or responsibilities as required
% {8 p" J7 o9 O7 a• Security clearance required upon offer of employment) [4 n4 |* S. @' e0 n( |6 N6 e
• Must possess a sensational customer service philosophy
5 M& n7 P( {& `+ `: U• Highly organized, results oriented and ability to work in a multi-functional team environment3 B# _7 E% e. P! A. O1 L' [
• WORK AT HOME (Southwest Edmonton only)
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Please email your resume to annagao13@gmail.com
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