Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator
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Type: Full Time

Company Address:

HaPe International Inc
' [) W: Z" k- R1 f5 U199 Pembina Road – 2nd Floor
Sherwood Park, AB
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Job Description
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Requirements:
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* o3 Y0 H0 B( Z( P% f" C) h  x- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
5 x* W- G/ V6 n  W; b' ~3 @- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
$ j4 Q5 U) w! @/ D- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
( t3 ^& N: a! @* l) j- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
( ~* ]5 @  ~2 _8 M) P' j- Bilingual in Mandarin and English is required
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Job Duties:
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I.        Order Related

  ]2 n" H$ Z1 m+ k* y- Check order Accuracy in time manner
2 D! K+ K# D$ |6 ?2 G+ O: W- Order Acknowledge by email
, n& K2 q3 o* D0 O5 H' F1 W- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
* c5 k7 Q; W2 q$ L- Charge Credit Card to approve payment
- Send orders to warehouse to process
8 ]+ {9 N4 X% j1 m9 x- Communicate with warehouse if there is any special request or Inventory Shortage
) ?( f3 U$ T( Y8 L- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
1 t8 n8 f/ P, i0 h" [- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
6 R4 r+ z7 N1 q% _9 O8 G- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
' V) d9 V3 C0 v. h, `% g8 `8 E  N- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
) t1 H4 [1 Y% |. p8 a6 C- J- EDI accounts related work and others as required
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! x' p+ {% h+ d) c+ SII.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
; d$ o2 a# ]' g+ `& Z) V- Analyzing and optimizing logistical procedures
6 k4 \) [) y4 K( K0 A% b# {- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
; M' B) R: Y  Y- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
& n2 Z* O/ D. O" g0 W- Identify best cost effective procedure of transportation.

+ |3 E+ H4 I) Q/ s' @III.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
9 r0 [$ D4 {/ n6 z* i  [- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
# f/ o6 b9 j; ]5 h" P9 T5 O- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
/ E6 w5 K9 h: o7 u2 K" ]- Update system with Shipping information at order level
2 j2 w1 _# y9 M- Assist Auditing’s request for Order Processing related procedures
" O. a2 U& w3 M0 i6 X! K- Customer Service and other duties as required.
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+ z# Q3 o5 I  K% u3 [Please submit your resume to info@hapetoys.com, thank you!

33118188

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