Hape International Inc.

33118188

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( b, _0 `' o) j6 c4 [% R* D8 \9 EPosition: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time

  r1 y+ s, W- D2 y# \Company Address:

' g0 h0 j0 |" O7 l7 z5 X+ |HaPe International Inc
199 Pembina Road – 2nd Floor
6 E: S% J4 g% s6 L9 G' ^Sherwood Park, AB
T8H 2W8

0 S9 {: }4 m3 W6 a3 `Job Description
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) ?! V, r1 S9 F/ u: R" G1 }Requirements:
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/ I$ E* ?9 d8 T4 r9 |/ l; X- Carefulness and Accuracy about data checking and data entry.
6 j" V6 {" a1 F% L+ L3 E5 _8 ]) {6 b! x- Attendance is key factor
# K& G. [4 e2 C* w  m2 m5 ?* ]3 @: Q- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
0 G( s% K' h# N) {$ L  D% j4 {5 k- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
# L5 [# C/ k! `; E( U5 ]- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required
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Job Duties:

I.        Order Related

- Check order Accuracy in time manner
! W6 H: N' X' r+ V* l- Order Acknowledge by email
- Order Checking according to guideline
7 d- B. m2 Y1 y7 j- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
3 G; U9 s. s- C8 \- Send orders to warehouse to process
* q- d5 i& q8 G0 [" L& i- x- Communicate with warehouse if there is any special request or Inventory Shortage
" e* A0 U0 E2 |! G! b$ p: s6 ]4 W- Follow up and report about order status
( q% y$ m5 U; O) |- Ensuring the safe and timely pick-up and delivery of shipments.
, ^: |7 i6 Z* y& w, E* p- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
! b, t) j3 b0 K4 j3 T. r; k. s* a" T- Submit ASN and invoice on Customer Portal in Time Manner.
7 W' O5 D' o3 q+ A- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
3 ^+ `( r; _0 H- Point of contact with Factory in China
, p1 l0 l' S& I/ M3 F" {  Q5 U- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
1 J* @, _& M; I4 h, p- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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( A' J3 l( q0 gII.        Logistic:

- Organizing and managing inventory, storage, and transportation.
9 _: V- z  \! J  V% r  |2 G, Y2 F- Analyzing and optimizing logistical procedures
3 |. B2 {' `1 W& |! Y4 T- Recommend most efficient means of transportation needs and procedures.
1 @4 J" j$ @2 h5 {- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
( y! Q0 T- c1 M7 ^7 P& I% R9 |. `- Collect scorecard metrics and ensure to persuade changes with suppliers.
' b7 b( d% C* c3 k+ B- Investigate alternative distribution processes effectiveness for definite customers as required.
$ e9 J+ Q7 W9 J- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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* Q+ E/ ^/ ?3 W& p8 \7 d" ^III.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
0 b* q5 Q3 q# M$ Q- B0 Z$ A- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
4 {* L& \- C  c  W- Work out Sales or Inventory related Reports on Monthly Basis or others as required
0 u0 Z) k6 C' ^, }8 P- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
! i# p5 Z9 @+ U& d: }# g4 W- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
8 X+ y* I  p, f1 n" U$ W  `- r- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

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