Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator

2 W# A* v9 G1 a- n+ i5 i5 WType: Full Time

Company Address:
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& g0 S; R4 z4 `% S  k8 j, q: K, G7 mHaPe International Inc
8 l8 U- L. N7 Q- e2 l199 Pembina Road – 2nd Floor
" m8 U1 _  X2 A6 E1 QSherwood Park, AB
  P- i" r3 R$ TT8H 2W8

& `" Q1 e# M% f1 e6 f/ nJob Description

2 s9 @2 y9 D8 V( }, S4 h/ nRequirements:

% u1 u3 |6 x3 l* K* o- Carefulness and Accuracy about data checking and data entry.
$ R- ^' p: v+ S3 Z8 y- Attendance is key factor
* ^) l% x$ K0 Z, @' ~" @7 _- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
7 t% z$ F5 P- s1 i- I+ K" N- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
' k/ m; `/ T& Q& j! g3 r- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required
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Job Duties:
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3 j0 K3 [' U: U: f) OI.        Order Related

- Check order Accuracy in time manner
2 Z( p. W5 h6 F2 R- Order Acknowledge by email
5 \/ p0 D) ?* k; Q8 ^6 D4 r9 h- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
1 v0 E7 @) d9 |+ ?! x$ z+ v" l- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
3 e: u$ m& P" w7 T8 d0 G- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
8 h# j( a1 {, |, Q) H- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
* w, H. H! o; O* X) S- EDI accounts related work and others as required

II.        Logistic:

- Organizing and managing inventory, storage, and transportation.
+ Y3 C: N3 X8 @  G- `- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
$ ^, {' f! R5 Z2 X- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
7 |! O7 S5 K4 W0 e' H+ X- Collect scorecard metrics and ensure to persuade changes with suppliers.
, o7 b, H! B* Q- p$ h" M, D- Investigate alternative distribution processes effectiveness for definite customers as required.
3 t& L9 L! ?; E1 S- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
& Q1 Q8 q4 s: c4 j) v7 G. [# f! n7 }- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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1 @4 m- ?5 F5 @/ t9 hIII.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
8 M3 ~& T9 I  ?' X% a7 u9 G- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
. \9 ~2 D$ E; n0 a- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
, d* E% x7 ~0 G. Y: F" u* P- Customer Service and other duties as required.
- }! u. C" R! b% u6 ]& B
Please submit your resume to info@hapetoys.com, thank you!

33118188

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