Hape International Inc.

33118188

# t9 |. G& r1 _5 g
Position: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time
4 v2 M) ]1 p' y: W, ^9 F
  n9 J# ~" u8 c3 K0 r& r! v' VCompany Address:

HaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
. P& [4 J7 I$ _; S! o, FT8H 2W8
5 F! ?, l, }' R! e/ p! M2 Q+ b
. R) \! S5 L! p$ d" YJob Description

1 s# W: J  }! R* L8 z) aRequirements:
5 d0 k+ d, a" ^/ Q: w) h  p
- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
7 |. v6 l9 Y6 \4 P; @- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
) o1 ?" r  N" t$ }- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
/ a# {# `+ |" z- Could handle high pressure work and cold calls.
+ E6 i; z3 {" i7 r6 n- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
' t0 Y" i3 N+ W; H% K- Overtime may be require during Oct – Dec busy season.
4 {, S; n" t8 d: j$ u4 k/ ~' R* v. J- Bilingual in Mandarin and English is required

1 ?6 @8 U8 K: V4 ~5 y2 v! U) [Job Duties:
; H9 @  O  O( e, }( [0 h8 O
I.        Order Related
+ t3 B, G# ]- G9 Y: s
- Check order Accuracy in time manner
$ P( D3 x" H8 {6 K- Order Acknowledge by email
" b1 W8 J# g- a' V( b9 W1 @) y- Order Checking according to guideline
# Z1 |' f3 h6 n) n. \  O7 ]9 D- Order/Data entry Accuracy in time manner
4 l9 J7 J8 U6 C- Charge Credit Card to approve payment
, p0 J9 u! Q3 d* t6 ?- Send orders to warehouse to process
8 y$ A0 F7 L# v: A- Communicate with warehouse if there is any special request or Inventory Shortage
8 E( ~4 _* s( q9 P* \" |1 Y- Follow up and report about order status
3 c5 u1 L3 G" H, Z$ @- Ensuring the safe and timely pick-up and delivery of shipments.
; k& |" m3 s- {- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
  f6 w1 G8 o% \8 n- Submit ASN and invoice on Customer Portal in Time Manner.
6 d( i  L* X6 x: n8 \: H  W2 x+ d- Submit weekly inventory update on assigned Portal
; ^. S$ T" ?( a- u( V3 o7 e1 `- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
3 q& t7 D* W2 d1 s' k5 T" L- Check Customer credit and fill backorders accordingly
( [# a: m6 p) x3 {2 r  n( i- Communicate with warehouse for shipment shortage
+ z& M- x  s( [1 p; j4 j3 z- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
2 p& B* n9 P$ b% ?8 t2 ]% Y- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

$ [, ?  f6 }3 L2 dII.        Logistic:
7 {7 v9 c3 J' X' B1 Q9 k
1 \3 D9 ?' q( f- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
0 H3 Y1 L9 t! W9 ~- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
; ^; X, I/ n+ q2 U; R7 Z- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
1 a4 O  P8 ]4 c( h- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
7 X; j$ A" {1 k4 a6 d" g- Identify sensitive clients and interact special customer requirements with carriers.
) l+ ]( V! z0 \- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

; t; C6 A% p' iIII.        Others:
9 \& m+ e, m/ M) Z4 ]3 w
9 A  I! p/ u5 h- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
# H- }/ K$ k5 Z9 P+ _- G- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
0 P0 Z% g9 J8 c5 N, S7 T( o* |" K% z- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.
/ P4 t2 p- \2 l$ w: Q
Please submit your resume to info@hapetoys.com, thank you!

33118188

Up Up Up