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本帖最后由 33118188 于 2020-1-15 10:24 编辑
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Position: Hape Order Processing & Logistic & Inventory Coordinator ' w N; U2 f& F1 h; O( W) u
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Type: Full Time
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n9 J# ~" u8 c3 K0 r& r! v' VCompany Address:7 T$ T5 R, l. ?" Y
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HaPe International Inc7 f L* P- B; \6 E
199 Pembina Road – 2nd Floor5 w3 c' i+ u0 B' J& T
Sherwood Park, AB
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. R) \! S5 L! p$ d" YJob Description3 _4 |/ V* X& N- D2 n8 C! l
1 s# W: J }! R* L8 z) aRequirements:
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- Carefulness and Accuracy about data checking and data entry.: x" M# ` T) U5 t+ ]: ?
- Attendance is key factor
7 |. v6 l9 Y6 \4 P; @- Must be detail oriented with the ability to multi-task and strong time management skills& s4 z( u2 H. S2 {2 ^8 a9 _
- Thinking and working logistically, responsibly, independently, accurately and timely.
) o1 ?" r N" t$ }- Excellent written and verbal communication skills.! W* b1 r9 v3 S e) I: }2 F" x7 D, E
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.# t8 l+ M& u2 B3 k
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
/ a# {# `+ |" z- Could handle high pressure work and cold calls.
+ E6 i; z3 {" i7 r6 n- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
' t0 Y" i3 N+ W; H% K- Overtime may be require during Oct – Dec busy season.
4 {, S; n" t8 d: j$ u4 k/ ~' R* v. J- Bilingual in Mandarin and English is required' ]; ]& e. H- L8 q; |: X5 I1 G1 h
1 ?6 @8 U8 K: V4 ~5 y2 v! U) [Job Duties:
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I. Order Related
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- Check order Accuracy in time manner
$ P( D3 x" H8 {6 K- Order Acknowledge by email
" b1 W8 J# g- a' V( b9 W1 @) y- Order Checking according to guideline
# Z1 |' f3 h6 n) n. \ O7 ]9 D- Order/Data entry Accuracy in time manner
4 l9 J7 J8 U6 C- Charge Credit Card to approve payment
, p0 J9 u! Q3 d* t6 ?- Send orders to warehouse to process
8 y$ A0 F7 L# v: A- Communicate with warehouse if there is any special request or Inventory Shortage
8 E( ~4 _* s( q9 P* \" |1 Y- Follow up and report about order status
3 c5 u1 L3 G" H, Z$ @- Ensuring the safe and timely pick-up and delivery of shipments.
; k& |" m3 s- {- Monitoring shipments, costs, timelines, and productivity.$ Z, Y) W& m2 o. q
- Addressing and resolving shipment and inventory issues independently
f6 w1 G8 o% \8 n- Submit ASN and invoice on Customer Portal in Time Manner.
6 d( i L* X6 x: n8 \: H W2 x+ d- Submit weekly inventory update on assigned Portal
; ^. S$ T" ?( a- u( V3 o7 e1 `- Point of contact with warehouse for all related matters [8 o% l5 E- @, o7 C4 p0 O& ~
- Point of contact with Factory in China
3 q& t7 D* W2 d1 s' k5 T" L- Check Customer credit and fill backorders accordingly
( [# a: m6 p) x3 {2 r n( i- Communicate with warehouse for shipment shortage
+ z& M- x s( [1 p; j4 j3 z- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with account representative
2 p& B* n9 P$ b% ?8 t2 ]% Y- Submit claim with Fedex or LTL carriers. Follow up from A to Z. ) P$ j7 G6 R; a8 b
- EDI accounts related work and others as required 2 K4 t! F8 r7 O
$ [, ? f6 }3 L2 dII. Logistic:
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1 \3 D9 ?' q( f- Organizing and managing inventory, storage, and transportation.' z( x8 ^2 `1 g' J$ I3 O- n
- Analyzing and optimizing logistical procedures
0 H3 Y1 L9 t! W9 ~- Recommend most efficient means of transportation needs and procedures.! \) E% H( v" P1 p% C2 p8 f$ L
- Support monthly summary of transporter scorecard reports along with tracking metrics.
; ^; X, I/ n+ q2 U; R7 Z- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
1 a4 O P8 ]4 c( h- Collect scorecard metrics and ensure to persuade changes with suppliers.6 g6 ]& Q& u1 ]; h
- Investigate alternative distribution processes effectiveness for definite customers as required.
7 X; j$ A" {1 k4 a6 d" g- Identify sensitive clients and interact special customer requirements with carriers.
) l+ ]( V! z0 \- Develop and present status reports to improve and supervise logistics order performance.% j' X2 x$ N$ i
- Instruct carrier agents and supervise for ample action and results concerning transportation.* o6 D6 e3 X! B! `& H1 S
- Identify best cost effective procedure of transportation.9 b! N6 h2 a% L- A2 f2 A
; t; C6 A% p' iIII. Others:
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9 A I! p/ u5 h- Respond to customer & Internal team’s inquiries and ability to solve problems4 L: K& A1 K. Z+ h! f
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner + m ?8 Q9 H% [# I$ g. Q
- Work out Sales or Inventory related Reports on Monthly Basis or others as required+ J2 i9 ~* {' x
- Work out Weekly Sales Report
# H- }/ K$ k5 Z9 P+ _- G- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
0 P0 Z% g9 J8 c5 N, S7 T( o* |" K% z- Update system with Shipping information at order level 0 q: y' C @& ^( P$ G
- Assist Auditing’s request for Order Processing related procedures% }; V/ M5 Z% d. ]- ~
- Customer Service and other duties as required.
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Please submit your resume to info@hapetoys.com, thank you! |
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