Hape International Inc.

33118188

1 g9 z8 L$ x8 }" l! |9 N- uPosition: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time

6 [1 Y; Z5 @$ l/ FCompany Address:

$ u$ P: V! |$ j- A9 g& z" kHaPe International Inc
) A" l6 C- J8 U. G! \/ i+ k$ B199 Pembina Road – 2nd Floor
' i2 u( o; p4 i/ s/ GSherwood Park, AB
% {; I" x% I: \5 {: t9 @$ mT8H 2W8
6 b" J+ i) H- F; @: h  ~5 B+ B" s
Job Description

Requirements:

- Carefulness and Accuracy about data checking and data entry.
: G1 ]( B, J0 @, n6 @6 K- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
. ~7 o& T& A! h8 m8 C$ w, Y- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
# O7 y" [- [# e. A# |/ E& F- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
1 d5 e# E) }# x& I) z- Overtime may be require during Oct – Dec busy season.
" h4 c5 y0 T9 Q, Q, }- Bilingual in Mandarin and English is required

Job Duties:
" e6 g( p% @" @* j
% c# C( H& F- U. Z9 qI.        Order Related
6 d2 u6 U" g2 T; S, }, B
' T8 p& Q- f4 ^' {1 p0 t+ M- {- Check order Accuracy in time manner
- Order Acknowledge by email
6 e# I1 `+ M/ U" y- Order Checking according to guideline
* Q4 o# W% Z7 F- G- Order/Data entry Accuracy in time manner
$ [) V) T( I  S3 e- j! Z- Charge Credit Card to approve payment
- Send orders to warehouse to process
3 b/ i# \- i/ u- a: ^  E- Communicate with warehouse if there is any special request or Inventory Shortage
- `& z, s; j, A& a* v, p! N- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
, j4 e7 ~  r; b& s- z& C. ^  W- Monitoring shipments, costs, timelines, and productivity.
* E2 z' Z8 P" H$ q0 w- Addressing and resolving shipment and inventory issues independently
, V! `3 I5 l! h0 e, e) ~- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
! o: K7 ^/ [. ?- EDI accounts related work and others as required
& B8 i1 }* q: r
6 l$ y6 F4 A  S' E9 w& {II.        Logistic:

: u; N" m: U8 _- Organizing and managing inventory, storage, and transportation.
; D: k1 b4 Y. Z& T- o! W3 ?- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
8 T# X7 p6 k0 b% r! {- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
& ^" b9 ~0 b' F' q+ K5 J  R- Collect scorecard metrics and ensure to persuade changes with suppliers.
0 Q. j& g9 c3 B* w: w) k6 k- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
# m* U. |, P4 P! J% @- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
- S$ ]) q- b7 u. ^8 k
; Q1 T8 j& N2 s0 m6 GIII.        Others:

+ p; V9 ]3 s+ U0 r, P# `- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
2 B( f. o3 d4 O+ R' Y" O+ P! i9 R- Work out Weekly Sales Report
* l- L* `  h7 X, e# i- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
& M  h* L2 q1 z$ ]$ F. D" C3 H- Customer Service and other duties as required.
8 b' D% l* v+ J/ U1 c6 B% r
Please submit your resume to info@hapetoys.com, thank you!

33118188

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