Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator
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Type: Full Time
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Company Address:
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0 Q3 F, {8 N, ?0 `& qHaPe International Inc
  ?! E  ?  C4 p# E* t4 ]# L+ u1 _199 Pembina Road – 2nd Floor
. i, a) B' q3 i4 n7 v4 SSherwood Park, AB
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$ d4 C, o/ V- i/ aJob Description

Requirements:

6 O: b7 P9 m# a- i9 \$ _( E- Carefulness and Accuracy about data checking and data entry.
- _8 F+ e/ s  C- Attendance is key factor
' |7 w+ F9 [, K& S# X- Must be detail oriented with the ability to multi-task and strong time management skills
: g3 [/ c6 m. T+ s# i- Thinking and working logistically,  responsibly, independently, accurately and timely.
" s2 n* g$ Z, |4 J& s* l: {- Excellent written and verbal communication skills.
3 G- \+ _( ^. ]9 C8 \- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
6 |; o( Y* o0 J# C, V# c! _- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
0 p) L5 [1 f/ i" M" ?5 w- Could handle high pressure work and cold calls.
2 u$ v- _2 ^- x* M% X; Y- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
+ G  {1 ]: I* M) b" G- l" }- Overtime may be require during Oct – Dec busy season.
9 d0 a  p' U% J+ W0 j, m- Bilingual in Mandarin and English is required

4 o* v& g# w. C) r& e" u1 \Job Duties:

7 [, Z7 s) q# H& j) A; ?9 TI.        Order Related
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- Check order Accuracy in time manner
- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
! K$ }5 t: t3 `" E8 \( f- Charge Credit Card to approve payment
- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
. x% ^+ s! U+ T8 u8 r, ]) ~) V; A- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
3 ?4 d+ u; K4 m5 u4 q) a/ @- Point of contact with Factory in China
& y+ A0 ]; A, D! |$ Z- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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- M4 D! l. N! M1 L4 S. V' u8 ~. vII.        Logistic:

& }2 H+ J! R1 R- c# ^( Q5 \- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
/ x6 o! T9 V9 D2 s, J- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

' z7 o" F) K% v: @% ?  a: cIII.        Others:
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6 w, m4 c/ W' d2 O  F- Respond to customer & Internal team’s inquiries and ability to solve problems
8 F0 E* @# ^. m8 w) m! Q- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
& A! W  x# E# _' K+ B2 S4 F- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
) E4 L7 t1 v3 j- Assist Auditing’s request for Order Processing related procedures
" z' n6 \3 ]; F7 Z( H- Customer Service and other duties as required.
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! q: B5 Y6 K1 K4 p! _: tPlease submit your resume to info@hapetoys.com, thank you!

33118188

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