Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time

Company Address:
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HaPe International Inc
199 Pembina Road – 2nd Floor
  M( L  G( d9 H) o9 vSherwood Park, AB
' [. C+ E# s( wT8H 2W8

Job Description
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/ e4 D' O' A4 E) l+ q$ fRequirements:
- @# K; a; a4 I0 u( u" d9 @3 h
- Carefulness and Accuracy about data checking and data entry.
4 v" m1 C2 L% n$ b- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
( d- _. u1 N( Z0 b- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
/ M8 L1 M8 \! F, J( L6 \% d- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
' B# d, b/ N5 N' G7 g- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required
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( d& e" K) }* ^( |) v& aJob Duties:
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+ W6 _. d  A# S6 I+ W1 ?3 O+ G/ cI.        Order Related

- Check order Accuracy in time manner
- Order Acknowledge by email
9 |' t% u" F( B) r# d3 M& T4 T- Order Checking according to guideline
- ?& m$ z3 Q" F- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
$ w  j/ a- e1 o" t- Send orders to warehouse to process
. u6 M3 J% O; h# l( V- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
; H1 X, P3 j( Q0 V  U" W/ }- Monitoring shipments, costs, timelines, and productivity.
* e4 ~% b. w! k* ]; P& d/ x0 z- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
/ O) b1 M, G3 G3 I  a7 T- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- a8 o( O/ m% M  g/ m- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

$ E7 |; n- j5 {! V: _II.        Logistic:

- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
" P5 s. E2 C8 O( a* G) h: Q# Q( T; l- Recommend most efficient means of transportation needs and procedures.
, Z; @! R+ [0 ]2 m; t- Support monthly summary of transporter scorecard reports along with tracking metrics.
5 A8 f" h1 S& h" L- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- \3 V) m% e2 B- M0 D4 |- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
5 Q, @* ^* A+ `$ P- Identify sensitive clients and interact special customer requirements with carriers.
  ~5 Q: `8 A; I3 @- Develop and present status reports to improve and supervise logistics order performance.
/ Z) M) @1 r! K" C( V3 @; ^- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

8 [" Y, d, g: B+ D8 `) Q( |/ |III.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- q2 f6 N6 N$ o2 Y4 }% Y. u% |( a- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
8 f3 J2 U4 s5 e% ~9 J( z# t- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.
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Please submit your resume to info@hapetoys.com, thank you!

33118188

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