汇丰银行-Customer Service Representative (12-month contract)

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Position：Customer Service Representative (12-month contract)
Working Location：Canada-Ontario-Toronto
) [0 {5 D+ o) g: L! x5 P( `4 uLanguage: English
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岗位名称：客服代表
企业名称：加拿大汇丰银行
工作地点：加拿大多伦多
语言要求：英语

7 _6 r! O, ~3 V6 {How To Apply
0 I1 I. n! }- F# g# R/ jHSBC only accepts the official application via the following link.
& `: d) l2 n. ]8 l# O, l点击申请-Click here to apply
" F1 E, V# n. x3 n9 a如何申请
HSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
不接受电话或者邮件申请，点击以上链接申请。
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: U, x  ^7 C( ?1 o' BKnowledge & Experience / Qualifications:
- Secondary school graduate
- Minimum 6 months experience in a related role.
# S7 V' v7 p6 Z# `) v- Team player and development minded.
- Strong communication (verbal and written), customer service, and interpersonal skills.
' ~4 k! i" n. v- E( r- Ability to learn and operate new software and technology.
* B6 W1 I( \( P5 f8 \3 H2 t, j- i6 q- Detailed orientated with good time management and organizational skills.
: V; t/ [, K0 [, c( F- Ability to multi-task, and work independently.
- Professional appearance and attitude.
7 v  A! ]  `7 v5 y" `1 O9 W; h+ B- Previous customer service/banking industry experience an asset.
# k& `- U4 r4 m6 E/ ?' g. C- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
- Some experience with conflict resolution required.
" N0 r: @% p9 k+ |' x- Cantonese and Mandarin language skills an asset.