汇丰银行-Customer Service Representative (12-month contract)

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& R6 S) V' R5 u/ ?  H* a& E# hPosition：Customer Service Representative (12-month contract)
. `7 A1 n0 a5 w4 G) d" WWorking Location：Canada-Ontario-Toronto
Language: English
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2 H& T$ x, G, u  [& Q( c: E' o6 u4 I岗位名称：客服代表
企业名称：加拿大汇丰银行
. V. c' B# q1 b! _0 Y0 G- s% z工作地点：加拿大多伦多
语言要求：英语
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How To Apply
* q1 |, z4 I6 I  t, lHSBC only accepts the official application via the following link.
点击申请-Click here to apply
如何申请
HSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
不接受电话或者邮件申请，点击以上链接申请。
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6 `5 X7 H  q: w0 qKnowledge & Experience / Qualifications:
- Secondary school graduate
, v0 s0 _* M/ G: r- Minimum 6 months experience in a related role.
- Team player and development minded.
9 K2 Y3 v5 n- k9 X! O# j- Strong communication (verbal and written), customer service, and interpersonal skills.
8 q8 l0 C& D! N# z6 S( c1 r+ I- Ability to learn and operate new software and technology.
- Detailed orientated with good time management and organizational skills.
- Ability to multi-task, and work independently.
- Professional appearance and attitude.
0 U# V) P4 s4 Y% w- Previous customer service/banking industry experience an asset.
- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
7 z! r% b( e; [9 l) q0 N0 c- Some experience with conflict resolution required.
- Cantonese and Mandarin language skills an asset.