汇丰银行-Customer Service Representative (12-month contract)

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. v' s: p( W8 g" ]Position：Customer Service Representative (12-month contract)
! E3 Q- f4 G+ ]+ \( pWorking Location：Canada-Ontario-Toronto
4 i1 g# C) _$ [! f$ O/ E4 [Language: English

7 Y, u7 g/ q) ]" y" _, _岗位名称：客服代表
企业名称：加拿大汇丰银行
工作地点：加拿大多伦多
语言要求：英语
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How To Apply
1 N" L, @) V+ g& U% M2 x- \. j% Z' g7 hHSBC only accepts the official application via the following link.
1 W+ W! @) p0 x5 }5 m4 x, X: b点击申请-Click here to apply
' _: h  p$ t9 s) @  l% I) O, j5 M如何申请
HSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
. E, k; A9 K% i8 X) V7 P0 ]不接受电话或者邮件申请，点击以上链接申请。

Knowledge & Experience / Qualifications:
- Secondary school graduate
- Minimum 6 months experience in a related role.
- Team player and development minded.
8 q( H. g; O/ g8 J+ a0 Q- Strong communication (verbal and written), customer service, and interpersonal skills.
) P4 u% w6 o% _" v0 T# h- Ability to learn and operate new software and technology.
& ~0 p3 ?! [9 `- Detailed orientated with good time management and organizational skills.
6 k9 P' D- `" h3 _: v- Ability to multi-task, and work independently.
8 q& A" k5 u& x) n3 t( M: ~( v- Professional appearance and attitude.
- Previous customer service/banking industry experience an asset.
/ C) Z, {: R  A6 L: f- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
- Some experience with conflict resolution required.
- Cantonese and Mandarin language skills an asset.