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[招聘信息] Job posting

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发表于 2007-7-9 19:50 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
JOB POSTING
) V6 b1 t2 }, |$ P) E, x2 T) L3 A7 H  FOR
: j9 q; k% x( k/ _OPERATIONS MANAGER - VENUES & PROGRAMMING4 a' }( G) I' I8 D' c8 k
: y% e; S4 ]% \3 h  L/ ^
REPORTING RELATIONSHIPS
( i: e$ L/ G! }% l1 lThe Operations Manager - Venues and Programming will operate with a  ) x9 F% i* P6 h, ?/ [
direct line reporting relationship to the SU´s Manager of Programming  , p! }, c0 t+ k) M8 n
and Venues.
5 \5 z) u8 Y1 o& T
) {" @% r* ~; @2 b  \ROLES AND RESPONSIBILITIES
+ B5 U3 Q' ~# e- q9 A9 ^5 fThe duties of the Operations Manager - SU Venues are diverse and  
3 [/ n$ Z, P2 o4 k2 I. Y) Wextensive, and are targeted at the all round smooth operation and  
' \5 A$ q$ a# xfinancial and operational success of the Horowitz Theatre as well as  , A  j) q  O* F  k& D# z
the logistical organization and smooth rental of the additional  * c  s* k+ Q% ^5 O- k$ l% C( A
venues within the realm of the Students´ Union.  In the light of that  
" ]2 n% F  b# i; t, k* r3 g  s: ebreadth and complexity, it is not possible to fully define or  
/ E4 n* N  w; V2 m% ~0 xdescribe all roles and responsibilities in a document of this kind.   / N. K) W7 s2 D. u9 H* {( f
However, the main roles and responsibilities of the Operations  
& C3 V! m* [. A5 BManager are as follows:
/ |, a- o2 S# H4 _; O2 K; N( r) {/ u6 ]; t1 Z; U5 `9 ?0 T
1.        Space Roles and Responsibilities
/ I  d, c+ P, b* k- W
! g" H1 k8 u8 `! o$ |9 ]a.   To ensure, at all times, that the venues listed below meet the  
3 q6 r% O- T  k2 Iappropriate standards, requirements and needs, and contributes in a  . X& S; n- {5 Z) _9 R
positive way to the smooth operation and success of the individual  1 G8 W' I/ x0 h( W% g
renter.
& ]# C5 t$ u+ @# @; ^·     Myer Horowitz Theatre
0 v( f1 T# U/ H! G% f·     Dinwoodie Lounge
5 `1 L6 ]9 f, l: j1 v& |: M·     SUB Stage
* Y$ n; v! P$ t! V& n% H! B+ A; R9 C" A, B$ @: k4 P0 J. x
b.   This includes, but is not limited to, the following:# G4 W3 D+ \' }( e, w* E
·     To plan the capital and supply expenditures to meet the  ( Z$ ^1 D5 k5 k; M  Y$ K5 O
production and facility requirements.: N* O% L2 T" o1 l
·     To ensure the day-to-day compliance of the venues with existing  
, M( O- |+ R9 ]1 Hsafety regulations and building policies.
) p: I5 O0 {- g) C0 l' w% [To ensure that the maximum potential of renters is met.& j! z! m! T- ?: A. {4 A

, T4 t" w% H4 h. m$ Q2.        Marketing and Promotion
! F: u2 p6 R' G+ o+ \& W( p, r, S
' Z3 S3 A' W3 u$ {a.   To develop and implement a marketing plan for the venues that  $ u. s. z7 c2 A( K9 M
focuses upon advertising and promoting the venue to faculty,  6 v/ ]' b* c/ K; u9 M( O( V
students, and internal and external clients on an on-going basis.  
! e) Q6 n$ b2 s  A& Q( \This strategy will include implementing and/or delegating the following:1 s. r" g- I3 F, I, W7 }
·     To develop and maintain promotional materials, the Horowitz  
9 M- N9 b* m( ?  zTheatre and SU Venues home page, newspaper and other advertising; to  4 l' v) r! B, @  a
take advantage of other internal and external advertising  2 b! H  O, Z( Q3 x3 G4 R9 {
opportunities; and to develop press releases and other promotional  4 L% F( P* W2 J) M0 T, m3 L* [
literature on an ongoing basis.1 d: M: i- b" o! R! R8 F. B& D# |
·     To coordinate tours of the venues for potential renters.$ d) [: l) K" {, h0 Y
·     To promote upcoming events in the Horowitz Theatre through the  
& b* x  d) l" O1 x0 L, ^9 ?* Buse of the Horowitz Theatre Home Page and the SU Events Calendar.
& `, f( ]& Q: v8 }0 w·     To develop new external clients for the venues.
% |7 G( V% V6 o% ^& a) \2 k  e  @1 s- m( z1 r

: ]5 c& M- ?" @: ?3.        Staff and Supervisory Roles and Responsibilities, Q$ Y' Y  d3 X& C7 ^9 i
! F+ o3 Q3 V- |
a.   To ensure, at all times, that the venues are adequately and cost-
& C; S  L, o5 K( ?: r. deffectively staffed, and that the staff utilized by or within the  
5 s* a$ K9 C) Q3 G) Rvenues meet the appropriate standards, requirements and needs, and  
6 L2 O, h" E& T8 t2 econtribute in a positive way to the smooth operation and success of  
1 B- @* t# z. P8 A4 uthe renter´s events. This includes, but is not necessarily limited  
- {6 U0 v  W6 B$ {  J* }to, the following:7 ?6 I  N1 M% u
·     To be responsible, under the direction of the Manager of Venues  
; ~+ z% I3 `: G7 i& P" j9 p2 O# }3 T+ yand Programming, for all staff issues including hiring, disciplining,  " `5 C4 d  X1 ^
evaluating and terminating, as necessary.0 s1 M1 ?& i3 A
To ensure that the Horowitz Theatre is adequately supervised at  # U6 T- O3 j, ^8 V3 V. x9 O$ s
all times, this includes the development and implementation of such  : P# i; u& n, k& T
schedules and rosters as may be necessary to ensure the effective and  
2 |" U. `$ U# ucost-effective supervision of the venues at all times during which it  
+ _0 I1 o: i8 q$ k& ]4 N/ d' ~8 Lis in operation or needs to be in operation.. b$ E# K5 \1 R7 ?9 E
·     To work with the Technical Director, when necessary, to ensure  1 O, y8 b, O' E& i" L+ t8 {
that an adequate and appropriate level of part-time staff exists to  " w! z( Z, ]% D
facilitate the smooth operation of the venues and to ensure all  
- U- L$ {4 f/ Nrenters needs are met.
2 M: c4 p. D& k% t# ^8 t·     To work with the Technical Director to ensure that the skills  
9 a; t- |; r9 @and attitudes of all subordinate staff are appropriate in light of  + d6 [0 \0 w  ]! T* F
the roles they must perform. This includes providing adequate and  
( n  \% U! d2 J; H. }% [effective training (and re-training) in all applicable and  " P" h* f$ g) z8 ?" W% j
appropriate areas, and ensuring that the Policy and Procedures manual  
( U) y2 j) F) T! m( ~$ m( Xis kep up-to-date at all times.
/ `" v2 n- j! v) F; \% z9 d·     To ensure all staff are trained in and committed to providing  ) m1 @4 ^3 S) M) c& a
excellent customer service to all renters.: a. C% L( j6 E- q) |) l# O
·     To work with the Technical Director to arrange staff  
* t, k' X, z7 L6 l& R  D/ Yscheduling.  To handle payroll related matters, under the guidance  8 X. F, c" n0 o9 `9 S' @' d
and direction of the Manager of Venues and Programming, concerning  " A, w7 m8 O* X& C
the staff of the venues.6 \, w5 v8 O, ~0 |  t
·     Working with the Manager of Facilities and Operations to ensure  8 B, L  q& I! C0 w) o' H
the appropriate setup/tear down of each venue.
7 e2 S$ L( n+ J3 `. U  H+ U·     Working with the Manager of Programming and Venues to ensure  4 v) T. W" j# q' e& i
that additional requests such as licensed receptions are arranged.
5 F6 S& y3 l9 o) ^& J! }; G! c( A; B+ I" ?) N

" w$ a/ r8 b9 \. K$ j0 V5 y# L$ e4.          Overall Financial Performance
$ u/ B8 B% i7 H: v
( j9 ^9 \" c; ?# M# x& l9 @a. To ensure, at all times, that the Financial and Administrative  , f7 f1 i  M+ n' l% I! F
systems and processes utilized by or within the venues meet the  
% b$ {% P" B( M1 qappropriate standards, requirements and needs, and contribute in a  
  m- \  f7 D+ ~4 ?5 a- wpositive way to the smooth operation and success of the venues. This  
% e# i  d' w2 `7 v+ P0 L) `includes, but is not necessarily limited to, the following:5 C8 j8 }8 ?; C" h; E$ T* j
To provide input and expertise in the formulation of appropriate  
' K$ T* M5 V# |# S3 v4 qoperating budgets covering the venues to the SU´s Manager of  
# [( B& r# U8 {1 O; }& gProgramming and Venues and to discuss and refine those budgets  , h" o* c3 z& n+ f  o
Manager of Programming and Venues, and Manager of Finance &  1 E4 z- l3 z$ {3 d+ D  v1 k
Administration prior to their submission for final approval.3 i) X2 V* b8 e$ R
·  To manage the venues in a manner which adequately and effectively  
/ u* \, U! {: k% M6 Z; ^2 S  qreflects the budgets approved for the venues and/or which reflects  
7 B6 |# x$ \* R( _1 ]the best interests of the venues and the Students´ Union.8 w/ {' d- A, p8 ^' E
·  To function as the key player in the submission of financial and  
4 v4 v: W* H9 k7 P; tadministrative documentation covering the venues to be used in the  1 @; p! O2 p4 j: {, {. \. f* U- d
compilation of monthly and annual financial statements, and such  
. g7 Z4 T5 f/ ^' D" _+ [7 @3 Aother reports as may be necessary.
7 c5 p1 t. p- q8 [( @·  To discuss those financial statements and other reports, together  
; ^2 {3 y) R' m) k+ ^3 a& U+ U: x$ Mwith all financial and administrative procedures, with the SU´s  
2 [9 m3 ]! I" v/ d+ |Manager of Programming and Venues and Manager of Finance &  
; P8 r' r8 H- y2 `/ C; U: uAdministration with a view to determining and implementing action  
% \6 Y- o) l/ U5 |  m  gaimed at improving the financial and/or functional effectiveness of  * \+ c" i- S6 s2 n$ H- r
the Horowitz Theatre.
- ]- _: e5 [% H·  To ensure the existence of adequate, effective and accurate job  ' I( l. c9 v' S3 \- o  @
costing systems to be used in connection with the determination and  + Z/ f9 _& C" h! S7 Q# ^9 ]
setting of appropriate prices for rental and staffing rates for  ( N5 H" v" ~# y( _2 B6 @9 @- F
events held in the Horowitz Theatre.& H4 l+ Q$ z( D! P; i
·  To develop accurate documentation to be used in connection with  / `; |. ^) {6 ~/ e5 G8 B
the billing clients, and to forward such documentation in a timely  
6 Q" ~# e! u7 r3 Smanner to the Accounting Department.% u( l, s; O! d0 Y) b2 n
·  To recognize, address and handle all matters relating to financial  : K! d4 a2 o7 {; j4 q
and administrative procedures and systems in a manner which reflects  
1 F- N  m6 r' I( V) X# X% rthe requirements of the SU´s Manager of Programming and Venues and  
8 F7 l4 A; L* g  @  T3 |Manager of Finance and Administration, and in a manner which  
$ J; o; z+ b) j8 M# ~( xcontributes positively to the smooth operation and success of the  8 K& S/ ~) T" t* a0 F
venues.
( e( e3 ]7 V# U/ K! `" z
8 U8 w; C( N, @5.          Overall Roles and Responsibilities/ d+ N1 @4 n) D* c( d# e
a.   To ensure, at all times, that the systems and processes used in  6 [* R, p/ Q, u1 a+ z; U0 q- Y. v
renting the venues meet the appropriate standards, requirements and  
7 q+ M" h$ S" V6 ~+ sneeds, and contribute to the smooth operation and success of the  
9 L9 C, |( {" uvenues. This includes, but is not limited to, the following:/ Q: J: |9 u4 f% H: \2 y

3 F6 a7 R( p9 \' D9 I  G! O; \- G" ]8 O·  To recognize, develop and set in place such rental procedures as  7 I0 q" R2 L7 A# L! m9 Q- }
may be necessary to ensure the smooth operation of the venues, this  9 I+ W2 s$ a, `, g) i) A* }
is to include but not necessarily be limited to systems and processes  
+ k8 K* C% @; ]3 |% k5 M0 \in the areas of contracts, inventory management, contract evaluation,  
: w1 a  g; g  S' r# t1 [pricing, costing, equipment usage, rental/contract invoicing,  - \, h( j. C* K* k6 K
together with such other systems and procedures as may be necessary  ' x4 E( k4 _$ |! z! d! q
to ensure the smooth, secure, efficient, cost-effective and  6 h) P, ]" @" D9 Y/ f
functionally-effective operation of the Horowitz Theatre.* z! H4 h" E! L1 v* ^7 d
·  To recognize, develop and set in place such operational procedures  3 v8 Y- c$ B- d8 Q+ k- v6 U
as may be necessary to ensure the smooth, efficient and cost- 4 V6 q6 i6 Y" \( d% c& c
effective operation of the venues.
# P" I$ f& ~0 m& J8 K2 H·  To negotiate rental lease agreements (contracts) relating to  2 [& U9 H2 [3 O( d/ {
dates, rates, staff and miscellaneous charges." V2 b: x' @) z5 h0 ?+ a/ t
·  To ensure that adequate inventory is available at all times and  " X0 a- k; c8 A1 o; Y( h
that such inventory is stored and issued in effective and secure ways.8 `, J  f8 x$ M4 R0 B
·  To consult with renters as to facility issues in producing their  / z5 }, O; y7 D* w+ @7 `) o
particular event in the venues.
# w- }% i0 i7 W( W% v) e·  To provide the venues on-site staff with such documentation and  ( I+ I. v2 E0 y4 i
supporting information as it may need to effectively fulfill the  
* b1 {( F- x1 p! ]2 Z1 Troles they are to perform to ensure the success of the renter´s event.
8 M& V" a* p1 a+ N" K0 C3 R' o; Z·  To produce quotes in respect to staffing costs for a particular  ( l. f& {" a9 @8 }4 F0 f( Z( K2 k" U
rental with consultation with the Technical Director.
! l/ I" B- H( }! Z+ q9 f, r·  To ensure that all queries raised with the venues whether from the  . ~! [6 p8 |) ?
SU or renters, are promptly and effectively handled and adequately  
6 h* Q: D5 I3 x4 v$ H5 r, M) H6 _answered, and to ensure that such action as may be necessary in  
! ?8 [* x0 I, ?$ {0 a7 Z. d$ |" xfollow-up to such queries is taken in a timely manner.
3 \: C/ t- q, M  } To ensure that the venues and its capabilities are adequately,  % U' Q4 i+ @6 I' V- A7 D4 G7 G
effectively and cost-effectively advertised and promoted, and that  
* u; W$ K# w4 y* ^) n9 d" Rthe cost of such endeavors does not exceed the budgetary provision  
, w! J% M' Y! ~made for them unless prior approval is given by the Manager of  7 L9 f/ j6 v$ U: b
Programming and Venues.
' x0 `6 F7 m  O+ _! W; i* d·  To act as an informed and knowledgeable resource in the case of  3 R  d8 F- I6 U: T
significant challenges and/or problems surrounding the tasks of  . s5 U4 M9 c* ]
marketing, administration, operations, and any such other matters as  
3 x: R; y; M# \+ f- _may provide such challenges and/or problems.% c# E, W# c9 a5 ~0 L) q; M% d: r% K( }
·  To attend such meetings as may be required to support the smooth  4 A- k! f: @8 t0 C) w0 G
operation of the venues or the Students´ Union as a whole.
' n- s: \3 R. M·  To perform other job-related duties as may be required by the  
! R/ O: w+ z4 q, X* HManager of Programming and Venues in order to ensure the smooth and  
' t. Y+ [0 x8 g& O, Q, \% |5 Wsecure operation of the venues." ?/ I/ z! O+ I! d  T# B8 G
·  To recognize, address and handle all matters relating to overall  
, ^- V4 p3 t% h$ u3 Zoperations in a manner which reflects the requirements of the SU´s  9 r* q8 G( y* R/ G
Manager of Programming and Venues, and Manager of Finance and  * I. k; b5 t8 m8 W2 F% p8 V
Administration, and in a manner which contributes positively to the  
% V- S0 ~2 D$ h' |0 j7 Esmooth operation and success of the Horowitz Theatre.2 x  ^& n! V( Q( r( A9 x6 W) [
6 a9 q0 J) \1 C9 C1 F) j
QUALIFICATIONS:9 e; U2 ~/ R- C4 X8 y$ w  E
1)             Minimum two years related post secondary education, or  
' Z  U2 u0 I/ U3 n9 `an acceptable combination of education and experience.4 U$ Q$ M$ G% u1 U1 |* C
2)             Supervisory experience.( i/ ]  S6 J) e; u3 u/ X6 P& `
3)             Ability to create new initiatives with little or no  & Y  [/ z# ]5 a, ]4 ]0 v
supervision.3 ]% `0 \# m, a
4)             High level of creativity
6 N) n: \& \. T8 Z4 I5)             Knowledge of budgeting and staffing procedures., k7 O8 L9 X6 g; c2 D8 u
6)             Excellent organizational and communication skills and  ) F4 o  e1 Q# ]2 ~  g
strong writing skills.
5 Z" j$ X  j/ \7)             Dynamic individual with experience in large group and  
2 b  k% _( s: v& \8 u4 z( Eone-on-one promotion.
! C1 P/ i+ I: T* M/ k             Ability to work with students, staff, University  # R1 h1 P2 e8 U6 b
faculty and administration with a dedication to providing excellent  + R5 p; ?' E8 a* l! l
customer service.; m' f. h% Q# z+ I
Union exempt position4 z% b8 K3 n: {& S3 C
July 6 20070 y) H5 B2 l; v

; X8 ^  `+ o9 c/ p; gPlease state salary expectations
4 [" K3 J" P& G0 w: `7 j/ c$ N
; U# I- U8 o2 k+ Y9 L! ]% yPlease apply in writing to: Val Stewart, Personnel Manager, Box 600  0 p, V$ t6 L0 Q
Room 2-900 SUB, U of A Campus T6G 2J7 by 4pm Tuesday, July 17th 2007.
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