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发表于 2007-7-9 19:50 | 显示全部楼层 |阅读模式
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JOB POSTING
3 B5 `9 C0 ~# [0 E  FOR. c, N0 {+ j- Y* D1 e
OPERATIONS MANAGER - VENUES & PROGRAMMING) X" k: u+ d* h  M( h( s3 h$ z

+ m5 F/ t2 E6 {REPORTING RELATIONSHIPS
: }* O( T6 x9 }1 c6 |- YThe Operations Manager - Venues and Programming will operate with a  
8 ], D7 D; T* z0 f8 t0 L0 J, P  udirect line reporting relationship to the SU´s Manager of Programming  
5 Y, d9 U2 P+ P  w/ Z' land Venues.
6 X# Z7 P' i8 {& g, a: A5 @- A! R8 Z  \+ T; r0 N* I
ROLES AND RESPONSIBILITIES" P5 @7 y& [9 m0 d1 }  K* s
The duties of the Operations Manager - SU Venues are diverse and  
- a: F, x* R& l4 Kextensive, and are targeted at the all round smooth operation and  7 e# l( G7 c- _- ~* E1 o
financial and operational success of the Horowitz Theatre as well as  
1 ^& m! E3 W; ythe logistical organization and smooth rental of the additional  ! v7 E. B2 L( v1 S! [1 L# d' N2 ?- j
venues within the realm of the Students´ Union.  In the light of that  
; @6 U+ V0 r: \- Y# ?& @breadth and complexity, it is not possible to fully define or  
, |0 J& K9 |( N. rdescribe all roles and responsibilities in a document of this kind.   
. U3 y5 D& r' e5 D, XHowever, the main roles and responsibilities of the Operations  
, y, U7 ~# B; V; @' _4 g2 ^& y. n% HManager are as follows:3 z) D- I' ~: e5 G

4 l) D; z! P' v. s" M! ~1.        Space Roles and Responsibilities
' Q, F& j" G. x3 P' u* T7 J! V3 F- A; c) B# e
a.   To ensure, at all times, that the venues listed below meet the  3 a/ \2 c9 @7 m. ~
appropriate standards, requirements and needs, and contributes in a  * i4 C( H, W2 O1 n0 c
positive way to the smooth operation and success of the individual  
/ Z0 `2 n& E& q' F9 u, zrenter.) n3 f3 i, {, @
·     Myer Horowitz Theatre( X- h, o$ Y* X8 _) b' s7 J$ w2 f
·     Dinwoodie Lounge- p. y7 r' E. ], ^2 h
·     SUB Stage, P6 P' w' J8 f  Y! d+ M1 b+ X
0 H! }! [6 r) U
b.   This includes, but is not limited to, the following:$ {, `6 O9 R2 Y) C) w
·     To plan the capital and supply expenditures to meet the  : J( J; P( p4 ^4 k) i! W
production and facility requirements.* S" w! ~5 |5 N, U: i1 o
·     To ensure the day-to-day compliance of the venues with existing  
3 x4 X( T# r; B. p& Qsafety regulations and building policies.- f4 P- @0 O. |& N5 [
To ensure that the maximum potential of renters is met." d# J9 S) |/ Y5 z0 l5 Y5 b8 [/ S
! E$ `2 k5 l% G9 U$ w& m8 t
2.        Marketing and Promotion" q# {9 L) q" C$ A6 y# R8 `8 B5 Z8 ]
( [7 b- r: y: Z+ L( Q3 w; S
a.   To develop and implement a marketing plan for the venues that  ; u0 U1 n5 T( F) t& X5 P
focuses upon advertising and promoting the venue to faculty,  
- ?4 ?9 Q& g9 t" L1 ustudents, and internal and external clients on an on-going basis.  , W# K& ^8 k1 ~2 z( p' h  P
This strategy will include implementing and/or delegating the following:0 |( N* f: p9 e: P. F! h
·     To develop and maintain promotional materials, the Horowitz  
* L  F' P( ~& g& \/ eTheatre and SU Venues home page, newspaper and other advertising; to  
; j; i" b2 E0 z$ f# ~take advantage of other internal and external advertising  % ]' @2 J5 b2 C
opportunities; and to develop press releases and other promotional  
( d: P/ ^1 }" U( f3 qliterature on an ongoing basis.
! R1 A; M& |% [% F$ R·     To coordinate tours of the venues for potential renters.
% P& m" i6 K$ {  a1 W& r·     To promote upcoming events in the Horowitz Theatre through the  7 G7 s2 i$ E2 c- O3 T3 p4 v
use of the Horowitz Theatre Home Page and the SU Events Calendar.
$ ~- H4 h) l$ F8 |( G" U* g' e·     To develop new external clients for the venues.
3 A& d% l  Z. p$ [3 ?* c% i3 r$ V9 o- v9 H3 F  ^. J. J
  V, D* _! z( l) v
3.        Staff and Supervisory Roles and Responsibilities! P# F8 N& q6 F+ W. W( b) ?) l

0 _4 l$ S7 i& Pa.   To ensure, at all times, that the venues are adequately and cost- 1 Y) {+ i: _% H) ^5 p: o4 q
effectively staffed, and that the staff utilized by or within the  ) A$ V: ?" \: F! C0 C
venues meet the appropriate standards, requirements and needs, and  
* o1 @6 c/ a+ y; p# j8 Scontribute in a positive way to the smooth operation and success of  0 n8 a& G; R: g$ r6 V$ _
the renter´s events. This includes, but is not necessarily limited  5 D3 {% U7 b! ^; h% l7 A& _
to, the following:! E0 [3 {7 \% x
·     To be responsible, under the direction of the Manager of Venues  
: e6 Z  B2 V& D/ [' Sand Programming, for all staff issues including hiring, disciplining,  8 d" {/ c2 C( K' K0 K0 w. d
evaluating and terminating, as necessary.4 ^7 V1 z0 v+ d4 r1 n% O
To ensure that the Horowitz Theatre is adequately supervised at  
0 Q  ^1 Z4 \& u! u5 g- V+ F  xall times, this includes the development and implementation of such  1 N- G: K* w/ m9 ^2 q5 l
schedules and rosters as may be necessary to ensure the effective and  6 q. O( o+ T& v4 w! n
cost-effective supervision of the venues at all times during which it  
2 `3 A& s2 U9 gis in operation or needs to be in operation.1 p0 j3 j. P2 q
·     To work with the Technical Director, when necessary, to ensure  
7 X% k9 \6 M3 e' Rthat an adequate and appropriate level of part-time staff exists to  ' X, K4 C+ M  u% P/ {* f
facilitate the smooth operation of the venues and to ensure all  # J1 u2 |5 D2 N9 F5 v& O9 z! n
renters needs are met.$ b* E: s( g7 }& c
·     To work with the Technical Director to ensure that the skills  9 T$ {0 z" C: [. n8 U+ C' \/ f
and attitudes of all subordinate staff are appropriate in light of  
3 s" G1 R9 I) G2 l9 W3 I8 X$ ]the roles they must perform. This includes providing adequate and  
/ A' E" k5 ^- y0 j3 W" ]effective training (and re-training) in all applicable and  
- h: z1 Y( x/ h3 X. Rappropriate areas, and ensuring that the Policy and Procedures manual  
! p' i1 N; D/ f2 }is kep up-to-date at all times.
3 }2 R0 Q2 k" U" v$ f3 b·     To ensure all staff are trained in and committed to providing  
* q: T1 _, Y& L% v/ `$ ]excellent customer service to all renters.
+ q7 h- i5 Q) w7 p4 O3 R# E; ^9 `·     To work with the Technical Director to arrange staff  
, j8 \" {, f9 P# }! f( {. I5 qscheduling.  To handle payroll related matters, under the guidance  2 Y; |8 s: e/ I! u
and direction of the Manager of Venues and Programming, concerning  
9 Y5 N4 U+ [# y2 R+ h- Hthe staff of the venues.
6 {. K. |7 a0 d( p9 ]  o·     Working with the Manager of Facilities and Operations to ensure  
' }7 H; H( K; A5 Gthe appropriate setup/tear down of each venue.
- h! [- K% E) J9 i+ o0 U·     Working with the Manager of Programming and Venues to ensure  
' f4 F7 U- h0 K6 @: m3 ]+ Gthat additional requests such as licensed receptions are arranged.1 G5 p; k- U& T+ r0 k4 k
3 q4 }3 v6 z8 ?, Q, _
& H1 U( M- K6 e, a7 \! X9 G
4.          Overall Financial Performance
- N' @# K# ^: i% i2 u1 d9 a/ S) p$ X  z8 K: w, r
a. To ensure, at all times, that the Financial and Administrative  * a: c1 m1 V* [4 C9 v  k' p, m
systems and processes utilized by or within the venues meet the  
, u7 t; ~) A) V  j/ W8 x) y  k& wappropriate standards, requirements and needs, and contribute in a  " X& s9 i% Q3 Y7 {/ q1 J
positive way to the smooth operation and success of the venues. This  ! k: j+ V0 v0 y+ k
includes, but is not necessarily limited to, the following:. _# i8 _9 `* p- `& x
To provide input and expertise in the formulation of appropriate  
3 V2 {) f/ S5 L! y  b, Yoperating budgets covering the venues to the SU´s Manager of  
" P' x& u$ u& J& j3 b% }) YProgramming and Venues and to discuss and refine those budgets  % j! L2 P5 s0 l
Manager of Programming and Venues, and Manager of Finance &  4 S8 I( r* [1 W9 y3 y+ d2 H# p: i
Administration prior to their submission for final approval.
! C2 D) _5 B5 z6 a& ~7 {) U0 m·  To manage the venues in a manner which adequately and effectively  4 C8 u' j( W) Y) L/ o
reflects the budgets approved for the venues and/or which reflects  
! t; {7 t/ ?3 s6 h) b6 n/ kthe best interests of the venues and the Students´ Union.
: W) j% [2 K, `* e·  To function as the key player in the submission of financial and  ) M! M# J9 r* i- j+ E
administrative documentation covering the venues to be used in the  
2 S) F% Q+ X  @9 m( K) ycompilation of monthly and annual financial statements, and such  ' B3 e. z5 `( Y9 v5 z* \) M
other reports as may be necessary.
5 m" @9 L; x. N1 y·  To discuss those financial statements and other reports, together  
) M+ u) J- o0 t# {# W" L; lwith all financial and administrative procedures, with the SU´s  
- i$ X, h% w" EManager of Programming and Venues and Manager of Finance &  9 Z+ |2 Q- a4 I9 D- O
Administration with a view to determining and implementing action  ( g6 U* o( I7 A% i; b
aimed at improving the financial and/or functional effectiveness of  8 V- f0 o" D2 p. u# u4 w
the Horowitz Theatre.9 w  w4 q5 v( Z0 r
·  To ensure the existence of adequate, effective and accurate job  7 Y" v+ A) a, L& F. F( x, P  d
costing systems to be used in connection with the determination and  1 ^- n8 G8 B' U' |) v0 ~
setting of appropriate prices for rental and staffing rates for  
8 E# G3 t" U* Qevents held in the Horowitz Theatre.
6 w- n2 L* C# K2 x1 Y9 S1 Q·  To develop accurate documentation to be used in connection with  
  p# g( m1 @3 E. ]the billing clients, and to forward such documentation in a timely  $ t, Q. _3 j5 ?8 S" t
manner to the Accounting Department.
+ s+ z) T9 H4 W- k·  To recognize, address and handle all matters relating to financial  2 z) ?: S* C5 R' d2 s( ~3 j; C
and administrative procedures and systems in a manner which reflects  # i# X8 c8 `/ Q' W
the requirements of the SU´s Manager of Programming and Venues and  ' L3 K3 ~4 y8 }  Y2 U0 C; y
Manager of Finance and Administration, and in a manner which  
" q2 T* B" A6 f' A2 O' b8 ]/ Ucontributes positively to the smooth operation and success of the  " r2 G7 z  k8 V7 Z3 P
venues.
% D' ]% V# G( k% m- {- I- s; ?. ?9 [7 a( `  H# a5 @2 a; T
5.          Overall Roles and Responsibilities! p- q' k# W$ s3 u0 s, x- q% @
a.   To ensure, at all times, that the systems and processes used in  
0 g4 p3 p3 W$ ]( O$ P9 Rrenting the venues meet the appropriate standards, requirements and  
, g* o1 {0 [+ V7 Q) Jneeds, and contribute to the smooth operation and success of the  
% u$ f0 o' C! n# s* t! {venues. This includes, but is not limited to, the following:
: l' Q$ X5 A+ r2 e' o8 [1 _
3 E) k9 r4 W- z; [' z& {% `·  To recognize, develop and set in place such rental procedures as  + y9 i, w' `% v" r- H/ @- B
may be necessary to ensure the smooth operation of the venues, this  
' e5 @/ i0 H- V" {5 Yis to include but not necessarily be limited to systems and processes  4 U: D4 w# e- r$ B+ V$ R( g
in the areas of contracts, inventory management, contract evaluation,  2 M' O0 i" }+ |
pricing, costing, equipment usage, rental/contract invoicing,  0 C: m! i3 v6 w/ j
together with such other systems and procedures as may be necessary  3 N, p8 Q* C: C9 o
to ensure the smooth, secure, efficient, cost-effective and  $ d$ D) q/ g9 `! v( P9 r
functionally-effective operation of the Horowitz Theatre.
2 j. O4 Q: C4 U/ ]# U$ j& {·  To recognize, develop and set in place such operational procedures  8 g: C0 L- H% V$ F% b
as may be necessary to ensure the smooth, efficient and cost-
$ Z  t( P: Q( s" \3 \. Meffective operation of the venues.( R7 z' e3 ]. X* [! U  c7 q. b
·  To negotiate rental lease agreements (contracts) relating to  : i* ]/ q5 T! l3 q
dates, rates, staff and miscellaneous charges.
: E. d+ `. r( b8 e·  To ensure that adequate inventory is available at all times and  
  f  y/ m5 s# c% A( ^( d( e6 Q- Lthat such inventory is stored and issued in effective and secure ways.
$ B( Y: J7 }. P( g! k·  To consult with renters as to facility issues in producing their  0 _5 I7 y" b$ k& q* H
particular event in the venues.
) }4 s- Q! ?0 L) C8 J: w·  To provide the venues on-site staff with such documentation and  
" P0 ~) s- {, {' p9 G* S) _* Asupporting information as it may need to effectively fulfill the  
2 _# U9 b9 J' }8 nroles they are to perform to ensure the success of the renter´s event.
1 w5 g  K+ D% ]* ~/ {+ Z·  To produce quotes in respect to staffing costs for a particular  * _( y' V+ [/ x3 s: f5 d
rental with consultation with the Technical Director.
. A3 E9 V; |) ?! n# m; k# [: Y: Y% K·  To ensure that all queries raised with the venues whether from the  ( E6 m: D# A5 J0 S) h: [
SU or renters, are promptly and effectively handled and adequately  
8 J4 p  f1 \8 e' V7 h  M3 ^answered, and to ensure that such action as may be necessary in  
( K! f+ O2 l! ?3 g# r* J/ k" m1 Gfollow-up to such queries is taken in a timely manner.
! W( e" Z( q5 T/ l To ensure that the venues and its capabilities are adequately,  / O# z# ?$ l! D4 k# ?
effectively and cost-effectively advertised and promoted, and that  
0 i  P( q6 c3 P" }the cost of such endeavors does not exceed the budgetary provision  
: M" I! `5 W7 E# ~made for them unless prior approval is given by the Manager of  3 H" r& x' l% W5 u0 ^
Programming and Venues.
, f2 \* W  R6 \: J) m3 \$ _6 Q: F·  To act as an informed and knowledgeable resource in the case of  7 X5 d  q+ x, C
significant challenges and/or problems surrounding the tasks of  # L1 O: \, t4 e5 t4 M+ G* V
marketing, administration, operations, and any such other matters as  - X. v  T& B2 V- }6 N, w
may provide such challenges and/or problems.
7 P- b/ i5 \: z·  To attend such meetings as may be required to support the smooth  " p% p! D) x5 l$ L0 ~5 ^
operation of the venues or the Students´ Union as a whole.
+ ?  \$ o: ?% k  [·  To perform other job-related duties as may be required by the  
  ^% c9 w! o( p7 p  XManager of Programming and Venues in order to ensure the smooth and  
1 H0 s3 f( X( L5 B8 D1 L4 l! P; [secure operation of the venues.8 T1 z; x& F) j& y) s
·  To recognize, address and handle all matters relating to overall  : M  m- n  K- H* w0 V  R* P5 i
operations in a manner which reflects the requirements of the SU´s  
, I4 e  f3 `- ], `" |! }0 X, IManager of Programming and Venues, and Manager of Finance and  ; I8 v" @2 g+ P& N: t( i5 N8 D
Administration, and in a manner which contributes positively to the  
" e9 F% p7 A) T2 p5 t# Wsmooth operation and success of the Horowitz Theatre.2 i# s0 p7 w' k9 c. g5 D; m% q
* V9 W+ Y9 w" P1 Y/ i* q: Q7 |" \
QUALIFICATIONS:
7 u( D4 b, j& P* B! C5 V1)             Minimum two years related post secondary education, or  
2 Z/ R/ r; d6 A2 z! I. h9 r$ Fan acceptable combination of education and experience.
( b* T& t+ Y8 J8 R2)             Supervisory experience.$ f" S8 s5 k0 h3 z6 i. m
3)             Ability to create new initiatives with little or no  1 C3 O% |2 P/ |- P* l1 e, u
supervision.
/ |' j( d3 X7 [% ~5 ]4)             High level of creativity& j! ?& U9 H" j: Q* @1 D. Y. ?3 _
5)             Knowledge of budgeting and staffing procedures.
8 b/ C% e# m% T, I, J! [( n/ ^6)             Excellent organizational and communication skills and  
: Z* q: ~, F" Dstrong writing skills.- d: Z# f6 x+ Q4 k4 H2 }9 Y+ |
7)             Dynamic individual with experience in large group and  
/ o# E* s) c, m' J; x+ J! P  k) P2 @, E& aone-on-one promotion.
1 e+ _  f! l# j* {/ L3 C/ Z             Ability to work with students, staff, University  4 Y, a3 [+ T. ^+ @' r+ q' l& l
faculty and administration with a dedication to providing excellent  
: s% R9 U! x7 I+ |; ^# J+ xcustomer service.
. y" Y8 y1 n- M+ S. zUnion exempt position
# a* `# Z- e- L+ W/ J* v& EJuly 6 2007
( P! a& R3 j1 t/ G$ E
2 s( V. ^7 N0 b2 jPlease state salary expectations
! c) @) J) r3 f* ?5 B& i  a! M" U& Z5 X% |6 s! u) Y1 C5 D( ?
Please apply in writing to: Val Stewart, Personnel Manager, Box 600  
# f8 I6 G( J/ oRoom 2-900 SUB, U of A Campus T6G 2J7 by 4pm Tuesday, July 17th 2007.
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