Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
: Y5 f+ `! ], _1 TQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
, L% f% j  g7 W# gLocation: Edmonton
Duration:  
8 e8 k3 [" z7 t; P2 R& SJob Type: PART TIME/FULL TIME
Positions Available: 1
, b9 G+ e: C  Z. V: HHours per week: 25-40
+ `! K1 V2 h# kPosition Start Date: Immediate Opening
Application Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
- P; B/ K1 n. a$ W  L3 xMin:    Rate: 15.74
Max:        

$ y# j8 d' s% Y, zApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
: n  U( M, L* f8 T. Y+ |- L6 @9 [0 D) h' FNotes:  

" d" q; R, w  B2 K- N  u* K--------------------------------------------------------------------------------

) g7 j8 T9 n9 X: T' ^Employer: TELUS
Branch: HUMAN RESOURCES
  x2 H0 R4 m8 y6 {' n7 n7 S3 iAddress: 1N - 10020 100 ST
City: EDMONTON
1 m+ X4 S! `+ g8 kProvince: AB
% G- V; j$ J& mPostal Code: T5J 0N5
/ U/ h( F% J; R& W% @0 L8 yWeb Address: http://www.telus.com
Contact: JONELLE PALAFOX
* y9 q; t2 ^# l1 L2 N/ vContact Title: RECRUITMENT COORDINATOR
Fax:  
Email Address: