Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
, y8 h( ?9 t& }+ Q# JQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
Location: Edmonton
+ C' f) @$ C. ?; b, d. S- d* A" \Duration:  
5 K3 F0 y* u( k! n# cJob Type: PART TIME/FULL TIME
  P: T1 H" A4 m$ o+ L( u9 hPositions Available: 1
$ s6 H! E5 ^* D" R( s) IHours per week: 25-40
, t5 q! B4 c& R8 A- |$ o/ K+ \Position Start Date: Immediate Opening
Application Deadline: Jun 30, 2005
- x4 \" D0 Y/ z" L1 ARemuneration: Salary/month -or- Hourly
Min:    Rate: 15.74
% O: A. b  [' O% e! k6 l, EMax:        
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
9 K, }% N- a/ K3 BNotes:  
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Employer: TELUS
" {4 L6 B, L- J& @4 ~6 p, jBranch: HUMAN RESOURCES
Address: 1N - 10020 100 ST
  V9 t3 a, Y* H" O" h" WCity: EDMONTON
' c4 j; N, y) [/ f# l! y- V% Z$ \. kProvince: AB
8 t( J( I2 d! L. ]& CPostal Code: T5J 0N5
Web Address: http://www.telus.com
9 O; \7 {* r$ m4 _  h  W9 FContact: JONELLE PALAFOX
4 \& S. x% m$ d: C; a- }" r' NContact Title: RECRUITMENT COORDINATOR
1 u$ f6 R  p# F0 ^Fax:  
% H* r3 w4 ^, Z7 lEmail Address: