Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
& D1 c" X+ H" N. nJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
3 ?0 {3 P* I# N3 y7 HQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
0 `' z* V5 B( H( V% dLocation: Edmonton
. l2 e3 N, o  w( ~Duration:  
Job Type: PART TIME/FULL TIME
2 S. |- P* t( RPositions Available: 1
Hours per week: 25-40
Position Start Date: Immediate Opening
1 S" o. B; c5 c. c7 J  t7 ZApplication Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
Min:    Rate: 15.74
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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Employer: TELUS
9 U/ i7 C3 x7 D5 S/ ^" F0 g* KBranch: HUMAN RESOURCES
Address: 1N - 10020 100 ST
City: EDMONTON
3 e2 T, {$ [$ C7 k$ R2 tProvince: AB
/ z1 g+ c, i/ r8 f) m) B8 NPostal Code: T5J 0N5
5 z3 d  R* T" d- u4 w0 B% j3 R- sWeb Address: http://www.telus.com
( T4 D$ a" H: A1 K% J* H# tContact: JONELLE PALAFOX
9 {  q, k8 {5 i' qContact Title: RECRUITMENT COORDINATOR
Fax:  
Email Address: