Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
1 X) m# A0 F5 h0 Z, j9 M) F3 |; jLocation: Edmonton
) ~1 ]+ e" j2 I# s' pDuration:  
% `3 A2 v( }: u5 vJob Type: PART TIME/FULL TIME
6 x! U. @6 C3 M8 A; kPositions Available: 1
, M1 S( q3 p2 N0 _Hours per week: 25-40
Position Start Date: Immediate Opening
Application Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
Min:    Rate: 15.74
Max:        

9 D' h1 d$ I. b$ jApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
5 F" q1 q$ m- _5 ]$ |Notes:  
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Employer: TELUS
Branch: HUMAN RESOURCES
Address: 1N - 10020 100 ST
City: EDMONTON
5 i, o' f3 J) ?) J3 r& l- {Province: AB
Postal Code: T5J 0N5
6 ^" M; d1 @$ [5 j7 LWeb Address: http://www.telus.com
& r; T; A- P8 {* j0 M7 AContact: JONELLE PALAFOX
" v1 I$ |0 i$ N2 }( `' UContact Title: RECRUITMENT COORDINATOR
Fax:  
Email Address: