Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
* b. }- [/ c. z. W$ C6 J3 ]! uJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
Location: Edmonton
  L6 C* {1 l# p& l" DDuration:  
Job Type: PART TIME/FULL TIME
Positions Available: 1
: F% L5 y" l) o2 X+ ]/ jHours per week: 25-40
Position Start Date: Immediate Opening
8 [' N9 I9 b! Z! Q! E1 E7 Q) u7 PApplication Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
+ _) O1 G9 @" K8 t! d) \' _5 `Min:    Rate: 15.74
: I4 h5 O7 X! n- V0 xMax:        
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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' l4 J" C2 E8 h+ IEmployer: TELUS
Branch: HUMAN RESOURCES
Address: 1N - 10020 100 ST
2 Y. T2 \' M5 w, V: R3 q/ K: OCity: EDMONTON
Province: AB
Postal Code: T5J 0N5
7 [* i  x; R* o1 l) EWeb Address: http://www.telus.com
Contact: JONELLE PALAFOX
Contact Title: RECRUITMENT COORDINATOR
  H; J$ \* T7 K( \& ~6 ~' gFax:  
Email Address: