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Position Title: Help Desk Analyst (ADV114) 8 Q1 Z2 `7 o6 [3 C9 k5 l2 E, _( j
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.
( G* G( o# M5 ~. s5 qQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team ! M: n% q8 ^3 l- Q
Location: Edmonton
9 o _, C) ` L: n; j& X, x0 ^Duration: - x2 `) b- s* ?5 S
Job Type: PART TIME/FULL TIME
8 |+ b/ s$ I9 B3 D' K% ?& v8 n1 Y! CPositions Available: 1
# k, C v) d" L4 y3 Z4 GHours per week: 25-40 M7 j1 I% u1 R7 m0 e3 D' s
Position Start Date: Immediate Opening $ C# L& b0 I) T: t5 t0 k" |
Application Deadline: Jun 30, 2005
: ?: W7 _, U' `Remuneration: Salary/month -or- Hourly 4 `. A$ y# m% Y$ B% h" ]2 [: }
Min: Rate: 15.74 7 E4 F- M) w/ e1 b2 t
Max: 1 b" M* ^8 t. b1 J9 m8 k* L4 M" i9 i
2 W7 O/ f% g" H8 O$ lApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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Employer: TELUS & g$ p5 S7 ^' e3 s+ g
Branch: HUMAN RESOURCES " H' d& N& f1 G! A( x& n
Address: 1N - 10020 100 ST
& Z- [# a! h& y6 L# SCity: EDMONTON
) f! { ]0 h$ r! gProvince: AB % n# T+ A$ M& _) e
Postal Code: T5J 0N5 5 D7 c8 ?% R j4 |) V- p& o4 G" Y
Web Address: http://www.telus.com
, h+ V1 s6 e# R- kContact: JONELLE PALAFOX ) }9 L5 M! @- w: I$ g/ s
Contact Title: RECRUITMENT COORDINATOR
6 B0 U7 U, ]" x! u0 V( [Fax: ! z& N' ^+ r6 o f b
Email Address: |
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