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Position Title: Help Desk Analyst (ADV114)
/ T/ w$ \" O. c, s I" _Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.
* X- H# ?8 U5 ?, k8 b1 A% k( E R9 uQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
8 k& r, }" e: e' `. L6 V$ h4 wLocation: Edmonton 4 t7 G; Q3 s. d5 w
Duration: 3 [: Q4 u' _ G# L+ }4 R
Job Type: PART TIME/FULL TIME
: K% ?8 e- E" {; Y; MPositions Available: 1 3 \3 s% n1 U( M
Hours per week: 25-40
% e1 A2 b$ S! Q2 LPosition Start Date: Immediate Opening
$ d0 L$ R$ O- M2 n9 xApplication Deadline: Jun 30, 2005
& v- w* r5 {: RRemuneration: Salary/month -or- Hourly / O( G, [& u2 g# Y
Min: Rate: 15.74 ! I+ w7 Z6 }; ^8 S7 y
Max: ( |2 R8 o' O* z& S
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114. , I- m1 o$ t, G. i' E& g: N2 S
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1 F! v; e$ L W# Z( @; O4 VEmployer: TELUS
5 c; Z: H3 O1 \/ s% O) GBranch: HUMAN RESOURCES
6 u8 B: m! U) E/ L6 J4 s; g, CAddress: 1N - 10020 100 ST
! \9 L4 }4 K: h% w( }City: EDMONTON 9 [$ H* n4 D4 g- A$ D T" H
Province: AB
. `9 l6 R Y f# uPostal Code: T5J 0N5 2 B" l/ ^2 C0 x% k
Web Address: http://www.telus.com 4 x" b: H% Y" m, L
Contact: JONELLE PALAFOX S- @" P, d! f: Z6 k) {
Contact Title: RECRUITMENT COORDINATOR
8 h0 @. w$ X, ] f+ _Fax:
( _% _% l: B% U6 P+ K) WEmail Address: |
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