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ZT-TMG- CMHC's 2009 Mortgage Consumer Survey

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发表于 2009-6-25 08:29 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
本帖最后由 郭森房贷 于 2009-6-25 08:32 编辑 ; E& R+ y/ A. A0 }! z
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CMHC recently surveyed 2,507 new mortgage consumers.  Here's what they found:
9 ?8 \$ {, X6 R# |- q
. u' |% T* b% c$ t6 Z3 Q•70%:  Feel now is a good time to buy a home in Canada
3 ^7 B7 B/ b$ E. I+ \- Y7 A. W•1/3:  Expect to move in the next five years 3 }0 R. {! L' p. H" k9 _
•73%:  Used their own resources (savings, equity, or RRSP) for their down payment.
: s  [9 V& b8 i1 X' L6 S•1/3:  Have previously requested their credit score from a credit bureau.  (Wow.  2/3 have not?)
& t! g1 B2 d) F4 H3 G3 R. O1 K•87%:  Believe that 40% is the maximum ratio of monthly gross income that one should spend on debts and housing (It's interesting that so many people know this. This 40% figure is, of course, a general lender guideline for maximum TDS.) ) t1 m3 B/ T+ H% g+ s2 l( N: l8 ?8 _
What matters to homeowners:
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1 s# m' Z- Q6 {# k0 x8 v( r•"Getting the best rate":  This was the number one thing that made customers satisfied with their lender or broker. ! p# G9 P* P' ~0 V. }
•"Service":  The top reason driving customer satisfaction with brokers.
+ c% T* B' E# a: r' g. u6 i0 h•"A good relationship":  The top reason behind customer satisfaction with lenders.
- j; W0 b1 r5 ^; TOther interesting market share stats:4 U9 o* x# E" K0 c, p

3 T) R4 x4 v( H•90%:  The number of people up for renewal who stayed with their existing lender.  That compares to 83% in 2007.  (This is absolutely stunning. Either lender retention departments are getting much better or people are getting more complacent.  In this competitive market, you've got to shop around-or, better yet, get a professional to do it for you.)
  l% y; B) K! \- i1 b•25%:  The number of mortgages originated by mortgage brokers. CMHC said it was 27% in 2007 (See CMHC's 2007 Mortgage Survey).  (The banks seem to be making a comeback for the time being. They're most definitely getting more competitive. In addition, we're seeing a lot of smaller lenders harness the power of the net to drive new business.) 9 b' e: m) J& c8 A
•44%:  The number of first-time buyers who got their mortgage through a broker.  (This is up sharply from 35% in 2007.)
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http://www.happymortgages.com/newsarticle.asp?id=210& r! Q" e0 _+ o8 C2 |
Source:  The chart and all data are courtesy of CMHC.
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