Receptionist

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Receptionist

  m- I! g  D, c3 [$ \  j# ZThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

' o' G5 {+ v3 K) H" b7 gJob Duties/Responsibilities:
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Reception
2 t6 Y. ]2 v2 M0 X0 t' |9 b•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
6 D4 a. y3 r; z, g, z( {. P5 `•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
3 ?! [/ {0 w& k1 l% n•        Oversee Y-Knit program; provide support to its volunteers

Administration
•        Receive sort and distribute mail and packages; post outgoing mail
$ d. o) I! T0 ?% j•        Sort and distribute mail and deliveries
/ D( c. y+ `. |  j•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
5 ?$ z* ^- u# s4 @3 m1 Y•        Assist with task management for administrative volunteers
# m  {9 C4 h9 I+ `1 h•        Create monthly staff bulletin and prepare for distribution
9 P1 W( u- H- e" e4 `5 s; k•        Assist Business department with weekly bank deposit and processing         payments
% Q! L! }8 ~' C5 x* q' {7 F•        Assemble and forward information packets as requested

Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
1 v% Z+ N$ {1 _3 `' Z* o•        Process payments for ticket orders and registrations
9 Z5 l9 O! u% Q0 l" ~•        Assist YoWoChAs Outdoor Education Registration as required

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Qualifications:
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•        Minimum 2 years office experience in areas related to office reception, and office procedures
4 |5 j1 p$ F: U7 H•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
2 R8 H# F$ @/ E8 k•        Mindful of need for accuracy, detail and discretion
" _7 P+ ~  O/ S! P3 |) G% t•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
: }1 i7 z1 ]6 s3 a8 S4 W1 i+ g•        Able to work independently
, s6 S1 r$ @. Y+ I% T  i
8 d1 W* ]# ~" C. b" c1 WClosing Date: July 13, 2009
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Please forward your resume to:
. K* @" k7 i! M4 I) uYWCA Edmonton
- D5 T$ k  H2 M7 e% tRecruitment Coordinator
* ?8 K1 G/ w' I' v100, 10350 – 124 Street
Edmonton, AB
T5N 3V9

& \& n8 E0 {3 ?& k) @+ a3 l. S$ n& n1 sE-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

5 g* p6 M1 U6 F& y* a( tTelephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org