Receptionist

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Receptionist

! I' }' @; q0 M) }The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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: `# G: ?- Z! |/ K6 f3 G2 ?) ^+ _( a1 rJob Duties/Responsibilities:

% B6 n" Q8 x$ M5 hReception
; G: v; Y6 f" u& j9 d•        Greet and provide assistance to incoming visitors
  ~$ @5 \& j  ^1 s$ @5 N  L•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers

* P* a7 [) `7 h. ]. cAdministration
•        Receive sort and distribute mail and packages; post outgoing mail
) }$ l# T+ n% x, n3 I•        Sort and distribute mail and deliveries
3 d( v" o% L' U( Z  W; G•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
0 D1 v8 t1 D2 O& l+ a7 T•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
8 C% V3 {% O6 o0 B; X•        Assemble and forward information packets as requested

4 j! m6 k4 \/ FRegistrar
•        Accept and process registrations for participants or attendees at various special events and staff training
8 _# L& O" C! Q& I9 z- r•        Process payments for ticket orders and registrations
' i5 d- u: o: |8 F9 p•        Assist YoWoChAs Outdoor Education Registration as required
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Qualifications:
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9 m# [# k1 _$ k" @0 F  l•        Minimum 2 years office experience in areas related to office reception, and office procedures
& A& M0 P' d  o7 U* J  V•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
# B* Z# ]9 a/ b- b: M. l6 e+ s•        Excellent verbal and written communications skills
/ e: j) W; k7 W* d6 H' _( _! Z* q•        Mindful of need for accuracy, detail and discretion
# S. t' L  r' C" P6 S•        Able to interact in a positive manner with diverse population
, o( C% D  _. _4 G•        Strong customer-service skills
3 r& g# [1 i7 e* r* k$ q•        Strength in multitasking, prioritizing, and meeting deadlines
3 _/ W& x& F: H, I! F) m5 [•        Able to work independently

1 w# Q/ r$ P7 M* nClosing Date: July 13, 2009
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$ O7 Y* s6 O# H/ q( `0 jPlease forward your resume to:
YWCA Edmonton
Recruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
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E-mail:  recruitment@ywcaofedmonton.org
, E- ~6 [& S' NFax:  (780) 425-7467
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Telephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org