Receptionist

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Receptionist

2 ]5 ?0 ^6 O" h: I1 v+ uThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:
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Reception
9 Y# w2 I. y$ {•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
2 y/ B) W9 K! X$ S* K3 d4 o0 X4 u•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
, t* W1 r; Z/ Q/ w7 X•        Oversee Y-Knit program; provide support to its volunteers

( e# [0 w* q  V% V/ U: lAdministration
7 W$ Q# J* M$ b4 f( ]( C, I- ?( f•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
! Q& ?7 r+ F/ u+ p& r7 W/ g& w•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

' c4 ^+ E# j# K% V/ d: `: MRegistrar
9 G, Z( _8 W/ e4 [( U•        Accept and process registrations for participants or attendees at various special events and staff training
5 j  L7 e0 v) _, D8 `: v+ {, W•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required

5 p4 H. l) K. d- m, o6 M$ \
8 F+ o" z9 ~3 CQualifications:
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•        Minimum 2 years office experience in areas related to office reception, and office procedures
7 h" J+ P0 c, S& e- h  B•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
) X/ R3 ]& o3 w2 H•        Skill in Desktop publishing is an asset
0 q# P1 j7 U1 q$ R7 V2 g•        Excellent verbal and written communications skills
, {: i( Q! y9 T/ e! N6 [•        Mindful of need for accuracy, detail and discretion
; T5 I+ u- G  U1 u; b9 j; K•        Able to interact in a positive manner with diverse population
( w. Z4 @! U& ?& K: |$ `3 h•        Strong customer-service skills
! ~$ I  }! c. G* N- H' S•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

/ X: F8 Y# T9 {& ~. h/ i6 Z! lClosing Date: July 13, 2009
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3 k- u4 R5 q; V# f8 K$ lPlease forward your resume to:
& M& M& V( L# G/ X- U+ s' J* b9 WYWCA Edmonton
Recruitment Coordinator
$ ^: f! a7 U, c100, 10350 – 124 Street
' t0 V1 e8 T. T/ A- G' n5 }Edmonton, AB
' Z: Y! P$ R" E- f( JT5N 3V9
& \% A6 ^: z. X& M5 Y6 N
: F, L7 `, k( H2 L/ UE-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

+ d% z2 v! u5 a7 I0 G- qTelephone:  (780) 423-9922

. u+ j3 Z+ {) l& ]. \Website:  www.ywcaofedmonton.org