Receptionist

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Receptionist

' _9 X) J3 p9 S* E6 r6 YThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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Job Duties/Responsibilities:
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; q$ v# M7 ^7 w# a, sReception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
! H$ E. J! r6 W& @1 G•        Oversee Y-Knit program; provide support to its volunteers
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$ d) {- v$ u( KAdministration
•        Receive sort and distribute mail and packages; post outgoing mail
4 X6 `2 M( U7 [+ N6 [! h1 Q+ R•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
8 `- C8 ^5 c' ~" _/ I•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
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Registrar
+ t+ Y! k- \' z7 c$ t% r•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required

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Qualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
1 s) q: s. p4 N•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
; ]. \6 X: p3 R3 w+ N9 r* G0 M•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
+ M- t: J- v. V6 l- d+ \•        Strength in multitasking, prioritizing, and meeting deadlines
. e% e! O3 I* W6 D•        Able to work independently

; ]3 x5 s4 Z* g8 Z/ d1 wClosing Date: July 13, 2009

( d# N# w+ |' S3 _& R: O, z) dPlease forward your resume to:
YWCA Edmonton
) d0 x* }# B8 y" R5 N5 eRecruitment Coordinator
: I: B# y- m! U6 B7 Y) Q3 v7 D0 j100, 10350 – 124 Street
' j1 q6 H9 |5 r5 ]7 s; nEdmonton, AB
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E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
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Telephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org