Receptionist

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Receptionist

The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

* |$ [; h% s# e  }( @  A  H2 DJob Duties/Responsibilities:
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Reception
/ J8 F9 a: T! r•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
# z4 s4 J. O- _( a•        Arrange courier services for all departments
- A9 O( i- M, t8 ?& Z•        Oversee Y-Knit program; provide support to its volunteers

Administration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
, `0 B& H; G6 ?+ E" F) e( ~•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
+ [2 g; G, R; `% D8 C•        Assist with task management for administrative volunteers
( k. v4 y* ^2 t•        Create monthly staff bulletin and prepare for distribution
$ F5 L1 h, ?( X9 x. i•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
0 {7 `# o% h+ j! y•        Process payments for ticket orders and registrations
- R' J4 B5 G2 T: a•        Assist YoWoChAs Outdoor Education Registration as required
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Qualifications:

: j& N9 Z$ }3 Q•        Minimum 2 years office experience in areas related to office reception, and office procedures
4 v: }, _2 c0 @6 r•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
* I9 h! q: H. p•        Mindful of need for accuracy, detail and discretion
' z  Q( \0 e: n" `•        Able to interact in a positive manner with diverse population
1 s! v$ V0 E/ ^- f•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently
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2 D$ `3 z1 ]! U! V* }2 dClosing Date: July 13, 2009
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" ]7 A7 |* I& ]/ ~Please forward your resume to:
0 B# q  o0 h* uYWCA Edmonton
9 v  [, b1 z8 Z) }- z! i* B2 t% LRecruitment Coordinator
: ~- Z  j/ s; i5 N100, 10350 – 124 Street
8 k0 @. Y1 w2 _" f2 FEdmonton, AB
T5N 3V9
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. U  ]* Z5 ]" {8 @7 C' zE-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

2 s5 F: N& g" y# T. |Telephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org