Receptionist

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Receptionist

The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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3 @5 B9 z- j( h& {" k. h6 p# ?8 w, bJob Duties/Responsibilities:

( C0 o: e) n$ hReception
0 q& p: S- {) S8 B/ A•        Greet and provide assistance to incoming visitors
  M- ?1 _" J1 f( y•        Answer multi line telephone system
: N( H' L3 f; w5 _•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
, s- L' O) F6 i: g( F* s. X•        Oversee Y-Knit program; provide support to its volunteers

) y1 a4 g9 o, q, f- H% HAdministration
•        Receive sort and distribute mail and packages; post outgoing mail
7 h. d. U4 V. a' E! x* j•        Sort and distribute mail and deliveries
: Q+ ^# s2 D5 K3 l6 `! O•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
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4 F5 A4 ?# p' V1 m/ v- C4 nRegistrar
& I. P+ a- r& v3 P•        Accept and process registrations for participants or attendees at various special events and staff training
7 @' U- t8 Q; N* H+ l•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required


Qualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
! t/ O* ~2 s+ \" I+ T- I% E/ ^' F" B, n•        Skill in Desktop publishing is an asset
: l7 i3 J: a' ?5 @•        Excellent verbal and written communications skills
& Z  E% t! B! O# O1 D•        Mindful of need for accuracy, detail and discretion
" E: u  q4 S7 T; T•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently
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Closing Date: July 13, 2009
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4 W! C# i( g; R* cPlease forward your resume to:
5 k1 B3 V% d( _; hYWCA Edmonton
6 g9 @$ h; L9 Q0 c. X) D2 N5 n# F  cRecruitment Coordinator
. \3 ]  u# Q/ Y+ W. L  U3 u100, 10350 – 124 Street
Edmonton, AB
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E-mail:  recruitment@ywcaofedmonton.org
9 l% r8 z; t+ y: _5 ^Fax:  (780) 425-7467

Telephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org