Receptionist

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Receptionist
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The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

" H7 m7 I7 T; a+ V6 g9 Z6 @Job Duties/Responsibilities:
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) f; A# f; S. i$ b+ Z, rReception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
: m' V* l6 s# p8 u5 e, o•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
# q) ^* `7 G+ Q/ z* c9 l8 G3 D•        Oversee Y-Knit program; provide support to its volunteers
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Administration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
! Z- G5 @2 o; K" U/ \2 H•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
* k2 T3 c3 A. e% M7 y•        Create monthly staff bulletin and prepare for distribution
% ?2 P4 M8 W$ ^. ]' r& f•        Assist Business department with weekly bank deposit and processing         payments
& l( \2 G! G$ B; A6 Y* ?2 s+ Z•        Assemble and forward information packets as requested

Registrar
( J( f  @1 ]3 q& s, l5 e  Y+ B. u•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required

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Qualifications:
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•        Minimum 2 years office experience in areas related to office reception, and office procedures
7 C" z. Q/ e! Z! M0 h•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
8 a4 _! U2 x& a/ A2 L. A•        Skill in Desktop publishing is an asset
9 S& S' y3 q8 g' ~; t! e•        Excellent verbal and written communications skills
" N: N: r1 e  _* Y! m•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
; g, T2 K# s. c; Z5 {) b( a•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

Closing Date: July 13, 2009
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5 j# r2 p0 S& n- E# jPlease forward your resume to:
YWCA Edmonton
Recruitment Coordinator
( @7 p# I1 B7 N  P$ N100, 10350 – 124 Street
, E5 `2 @0 J$ T+ jEdmonton, AB
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E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
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9 ~9 ~9 x# b( [Telephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org