Receptionist

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Receptionist

% v* Y5 U3 I4 ~The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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Job Duties/Responsibilities:

Reception
•        Greet and provide assistance to incoming visitors
. \. V  a9 n, U7 `; R! d, x1 n•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
* J) ?$ l! n8 m! ~/ \% W) u9 C•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers

Administration
/ ]0 w9 R( d! I8 a•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
4 g0 _& z2 t/ f! j0 ~5 X2 R8 |•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
- `1 [7 W) {6 V; L1 w& U0 K•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
5 ?/ a: U! k' \2 ]3 P) T# G•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
/ S" c. ]  B' k- x1 b•        Assemble and forward information packets as requested
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Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
; |* }' m4 Z" c. D•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required
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  c: p- h. |2 x$ ^0 sQualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
' \$ O3 P1 G4 a8 X9 A' j•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
1 ^7 h- @" ?+ Y& I+ A•        Able to work independently
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Closing Date: July 13, 2009

1 j' u- q" ]" b+ m+ e% ^! lPlease forward your resume to:
YWCA Edmonton
Recruitment Coordinator
100, 10350 – 124 Street
6 ?$ G  q8 K  b9 {* mEdmonton, AB
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E-mail:  recruitment@ywcaofedmonton.org
8 k9 k; r* s1 w# v) W3 N5 |- xFax:  (780) 425-7467

, P* g$ `4 i+ `# G% B& {- ATelephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org