Receptionist

又见炊烟

Receptionist
$ O/ s0 k# _' H
The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

- r9 L7 d+ b4 O) wJob Duties/Responsibilities:

Reception
•        Greet and provide assistance to incoming visitors
: m% |5 w6 q# h6 Y% f•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers

Administration
5 ~: \" a0 k+ f+ L/ D6 C•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
- N/ x7 E$ C9 a  {•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
1 I6 J' f/ Z" h2 t8 P5 [•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

; D; R5 ]. V: s: I  L4 o. [Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required
/ ]4 @- f  x" F6 |
$ v# g/ K: s6 P
Qualifications:
" U# c: q0 H$ o- U1 p/ t: b' D. r/ L
$ y7 e+ O5 T6 x* p9 r5 i* }6 v•        Minimum 2 years office experience in areas related to office reception, and office procedures
, W! E6 I) f' B0 o9 b3 z  K  C0 X•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
5 ^7 k/ v) g3 |3 T( `+ J•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
: s' U8 E/ M/ H2 R& J8 V+ u, v7 `•        Strong customer-service skills
' F+ K, ^- |* P. C•        Strength in multitasking, prioritizing, and meeting deadlines
9 v9 |: C, q" q6 E  r; Y•        Able to work independently
5 X8 o0 o3 G: z2 Y
Closing Date: July 13, 2009

: X0 z1 u/ t: y# q& ePlease forward your resume to:
/ k4 \9 B- b& t1 dYWCA Edmonton
, x: Q4 C7 ~( v8 T! r: Z* CRecruitment Coordinator
100, 10350 – 124 Street
: i0 C! J7 j4 J! \, VEdmonton, AB
T5N 3V9

# d3 h* N: ?/ t6 e3 q1 q/ r) nE-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
9 |# L0 E4 j0 ~" y+ X. A; M- {
8 c* c( z6 H0 p2 U1 b' XTelephone:  (780) 423-9922

3 s( ]' x0 u7 ~/ P# ^1 }4 D  TWebsite:  www.ywcaofedmonton.org