ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
  \% W: V8 R' H1 T3 wTerm: 1 year contract
5 L# x- d$ D9 S: u& E7 _Hours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010
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) T6 \/ }; n) W8 pJob Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
  A2 Y  r  k5 m0 A+ e) O-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
& |+ y$ ?) d4 W' Y( K/ t-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
3 L( u# \+ o) Q-Train and supervise volunteers at front counter or reception

) P7 S* E' T; k4 @. zQualifications:
-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
' \" _) R9 n4 g-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
' I/ {3 K' G3 P8 J* p; S-Requires police security check at the expense of employee and child welfare check

6 z+ N1 r& h" P1 WDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
( V) q) D' [% V: M: a( [% W% I- ANote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.