ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
4 y# B/ Q3 W2 c6 {- k) Q: b
Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
- L  F7 d9 f* d4 m8 I( L( B* mHours of Work: Part-time: 21 hours per week
# \- K7 z( ~; D0 yClosing Date: October 5, 2010

Job Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
& [* I) X! r4 X! `3 C$ ]( e% N-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
; v0 W4 Y* ^1 q; x+ ]( w6 O-Reports to the program manager and provides clerical support to all members of the ISP team
2 g& S: N0 c& V( c3 ?, `, {-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
$ a* F/ r& w3 k* H' M3 n! {; u-Train and supervise volunteers at front counter or reception

6 c7 x1 t0 t5 o  w& p1 [/ qQualifications:
/ C% l! k( |  c$ C-High school diploma or above, two years or more related work experience
$ x: n5 K8 n. a-Exceptional customer service skills, ability to handle multi-task requirement
  E% |# C+ Q- l9 T; Q-Works well under pressure, ability to work well independently as well as in a team
5 o: x. }# ?7 D/ w. i* C" U: U-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
% k  Z: Q# F3 n) I5 p8 V! Y-Requires police security check at the expense of employee and child welfare check
# B& H( \1 H0 D4 ?
& I" @/ A6 G: `" T8 P% N' O! h) C; vDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.