招聘 Hotel Front Desk Clerk

又见炊烟

Position: Hotel Front Desk Clerk (NOC 6435)
Company: Delta Edmonton South No. 2
4 h3 Q# N% P7 X9 Y2 U7 FLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            
% G9 x0 T1 i( _  N- G5 Z5 uVacancy:  4  

4 w5 F% k- ]- n& e: ~# @! t% S: e& _Job Description:       
+ f" y  Z8 K; }% O7 [-        Checking guests in/out
-        Answering guest inquiries regarding hotel services
# W) o8 J5 y( p$ a! m. Y* t; Z$ m& t-        Provide information about services available in the community and respond to guests' complaints
4 w, M$ j& q, x8 h# b5 H# i7 I-        Answering telephone calls and handling/ balancing cash
-        Balance credit card machine
-        Maintain an inventory of vacancies, reservations and room assignments
, r/ }& K8 D/ [( K/ d-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
-        Present statements of charges to departing guests and receive payment
-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards
$ ^( O) E5 ~+ c. @0 _8 y  P: [; N-        Perform other duties as assigned by Assistant Managers
Skills/Requirements:
: F( d3 b. t! o1 d& x-        Completion of High School
-        Strong English communication and interpersonal skills
-        Good computer skills     
-        Must be able to work with minimal supervision in a high pressure, high volume environment
-        Minimum 1 year experience, strong guest service skills
8 a3 G) V, n: b-        Ability to work night audit shifts and weekends
3 N# s8 K' _3 A, ~. D! X# m. `-        Emerit professional certification for front desk agent is required  
8 Y# c' N8 i  X# e, B

6 C9 Z) e7 S( Q. x: T9 YPlease apply in person or send resume by fax:  780-434-5298  
* _( \0 o. y$ eContact Person: Heidi Crites  
; b" u% v8 M# x- s8 u/ t+ MTitle:  People Resources Director