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Position: Hotel Front Desk Clerk (NOC 6435)
& U, _+ P5 `6 T2 B2 u2 f$ KCompany: Delta Edmonton South No. 2 6 `6 V6 H& \5 n1 p
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 ( `- A2 l! l8 O
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits % {& H m4 U2 @7 m3 A
Vacancy: 4 * O4 e" x: j* a* L" T9 H# |
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Job Description: ! D3 O0 j. x" `( ^! Q8 B2 }, |
- Checking guests in/out 3 m, L8 A; k. g" k0 z7 w# N5 ~
- Answering guest inquiries regarding hotel services% B& m6 u" a# a; j1 f" r
- Provide information about services available in the community and respond to guests' complaints % }& \' g/ g! d* y% {8 c
- Answering telephone calls and handling/ balancing cash / q8 I" A6 v; E% C/ \
- Balance credit card machine 9 S% @: _6 e2 U' v! j; U4 @6 K
- Maintain an inventory of vacancies, reservations and room assignments , u( `6 C, h8 p8 k' ~
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
! _; R$ _, X# W- Present statements of charges to departing guests and receive payment& R% a* V& u. f& r+ s1 S! Q
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
: c1 k5 }0 G9 Z5 a4 T- Perform other duties as assigned by Assistant Managers # F- `! [% t" \9 }0 F d' f5 X
Skills/Requirements:/ G9 r6 y3 ^2 X8 V
- Completion of High School" P! [5 o$ o9 a
- Strong English communication and interpersonal skills
7 Y$ ] d4 J# Z1 p: \4 d4 @& Y- Good computer skills
* c5 O" A) d5 L0 M9 Q/ y2 b: l- Must be able to work with minimal supervision in a high pressure, high volume environment7 B. J5 n: c0 T2 [+ o! G
- Minimum 1 year experience, strong guest service skills
- |& o9 {! Q% R+ Y. g0 z% F- Ability to work night audit shifts and weekends
7 V+ q# }- W" {3 Z- Emerit professional certification for front desk agent is required 0 D+ G' G& L ~/ s
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Please apply in person or send resume by fax: 780-434-5298
$ U6 Z/ n! d( q1 o, U! ]2 \) BContact Person: Heidi Crites 9 x! j+ `, H% @$ D( X4 l
Title: People Resources Director |
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