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Position: Hotel Front Desk Clerk (NOC 6435)
1 m) n" H2 p% g8 b9 g1 C1 S& O" S5 L \Company: Delta Edmonton South No. 2
! P" @5 ?% |. o. vLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
- N8 S1 q$ l7 P. o. W- C) wWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits ! O" M O1 M7 v# C. u5 s, I9 k
Vacancy: 4
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3 A$ Y0 M+ V# `# ^, i8 I+ r( QJob Description:
" ^0 [" g4 |, t% o% ~% u5 V/ |6 X- Checking guests in/out
) o5 ?( s7 `0 y4 \- Answering guest inquiries regarding hotel services
% r1 j7 t7 X; j1 ]- Provide information about services available in the community and respond to guests' complaints : J) V0 c6 p* ]' H$ ^
- Answering telephone calls and handling/ balancing cash ' B' E) ]# _( ~4 J ~* @
- Balance credit card machine
+ [2 v* @2 Y! e- Maintain an inventory of vacancies, reservations and room assignments
: O# e/ ^& h: v! j/ N( J- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems 1 T+ f( M: l1 F8 e+ \
- Present statements of charges to departing guests and receive payment: K( H4 r J1 H1 q5 Z
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
$ O% Y; e0 R% O. ?# b- Perform other duties as assigned by Assistant Managers , W5 S5 F/ c: P4 T. r
Skills/Requirements:
6 k" S' L1 M; E% A6 K, L- Completion of High School* O F5 E- |* {. k
- Strong English communication and interpersonal skills
2 \' E0 i2 @& ~" w- Good computer skills
, |9 k/ P7 a8 c4 y! V- Must be able to work with minimal supervision in a high pressure, high volume environment6 e) c! W" N4 t
- Minimum 1 year experience, strong guest service skills
q: K% a8 H# x5 x- g) @1 N1 x. R& I% g- Ability to work night audit shifts and weekends ) c- X# Q( D7 K& P: L8 X
- Emerit professional certification for front desk agent is required 8 Z# N" M/ Q; @8 X- W7 B, Q$ r
0 Q+ n" ~. r* C' C$ Y
/ `. O9 N0 T' f; uPlease apply in person or send resume by fax: 780-434-5298
0 r' |: T( y# K7 M# P# P s! mContact Person: Heidi Crites
2 I* ]7 Y U3 PTitle: People Resources Director |
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