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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435)
1 m) n" H2 p% g8 b9 g1 C1 S& O" S5 L  \Company: Delta Edmonton South No. 2
! P" @5 ?% |. o. vLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
- N8 S1 q$ l7 P. o. W- C) wWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            ! O" M  O1 M7 v# C. u5 s, I9 k
Vacancy:  4  
" R" p% i8 c& j9 @
3 A$ Y0 M+ V# `# ^, i8 I+ r( QJob Description:       
" ^0 [" g4 |, t% o% ~% u5 V/ |6 X-        Checking guests in/out
) o5 ?( s7 `0 y4 \-        Answering guest inquiries regarding hotel services
% r1 j7 t7 X; j1 ]-        Provide information about services available in the community and respond to guests' complaints : J) V0 c6 p* ]' H$ ^
-        Answering telephone calls and handling/ balancing cash ' B' E) ]# _( ~4 J  ~* @
-        Balance credit card machine
+ [2 v* @2 Y! e-        Maintain an inventory of vacancies, reservations and room assignments
: O# e/ ^& h: v! j/ N( J-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems 1 T+ f( M: l1 F8 e+ \
-        Present statements of charges to departing guests and receive payment: K( H4 r  J1 H1 q5 Z
-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards
$ O% Y; e0 R% O. ?# b-        Perform other duties as assigned by Assistant Managers , W5 S5 F/ c: P4 T. r
Skills/Requirements:
6 k" S' L1 M; E% A6 K, L-        Completion of High School* O  F5 E- |* {. k
-        Strong English communication and interpersonal skills
2 \' E0 i2 @& ~" w-        Good computer skills     
, |9 k/ P7 a8 c4 y! V-        Must be able to work with minimal supervision in a high pressure, high volume environment6 e) c! W" N4 t
-        Minimum 1 year experience, strong guest service skills
  q: K% a8 H# x5 x- g) @1 N1 x. R& I% g-        Ability to work night audit shifts and weekends ) c- X# Q( D7 K& P: L8 X
-        Emerit professional certification for front desk agent is required  8 Z# N" M/ Q; @8 X- W7 B, Q$ r
0 Q+ n" ~. r* C' C$ Y

/ `. O9 N0 T' f; uPlease apply in person or send resume by fax:  780-434-5298  
0 r' |: T( y# K7 M# P# P  s! mContact Person: Heidi Crites  
2 I* ]7 Y  U3 PTitle:  People Resources Director
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