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Position: Hotel Front Desk Clerk (NOC 6435) - d# `9 r0 m* a/ T
Company: Delta Edmonton South No. 2 + Z3 G8 K0 r$ w6 }6 v# ~; b3 a! K
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 * z5 }- B5 R$ R) [ {& f
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits , E ?; y- ?& h- F: r
Vacancy: 4 , j- N/ n, O/ g$ I
5 n& Y$ _) [7 C8 v7 ?
Job Description:
i/ O3 b7 S# x2 f7 b- Checking guests in/out ( c! I4 B# Q) u7 \
- Answering guest inquiries regarding hotel services: b6 x+ A6 x( |. P: H% d r
- Provide information about services available in the community and respond to guests' complaints % [- F! i% P8 e8 o8 p% [
- Answering telephone calls and handling/ balancing cash 7 Z0 U# C! }9 ~7 ~& R
- Balance credit card machine & P' W0 z8 o' N$ s
- Maintain an inventory of vacancies, reservations and room assignments
0 i/ V' `; w9 z: Q$ }- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems " W4 k7 s& p6 }9 \$ ?
- Present statements of charges to departing guests and receive payment2 l' ?3 C' l+ L9 U' R, T$ `
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
$ K8 [( D4 ~' Z0 V- Perform other duties as assigned by Assistant Managers
8 r9 u* \2 P9 `( gSkills/Requirements:
& w" y! l4 K4 K2 q$ y- Completion of High School: }5 H8 f; E0 x
- Strong English communication and interpersonal skills
$ @- L/ _- ^" l) x- Good computer skills
. }8 I3 h s! B- j1 z- Must be able to work with minimal supervision in a high pressure, high volume environment5 t8 k- f3 l5 }; d4 C9 C6 L& K
- Minimum 1 year experience, strong guest service skills
0 `# h$ x; `! M4 }4 R8 W- Ability to work night audit shifts and weekends 9 p+ h8 _9 y" f C
- Emerit professional certification for front desk agent is required
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Please apply in person or send resume by fax: 780-434-5298
- J- S+ \1 S5 x% I+ z/ f/ i6 X% CContact Person: Heidi Crites
% y; T A0 S& o, c! m! Z, zTitle: People Resources Director |
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