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Position: Hotel Front Desk Clerk (NOC 6435)
7 @+ i+ I6 v& h( X# F/ ICompany: Delta Edmonton South No. 2
. O0 t+ u& ]- \* e. M, hLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
# e3 Q. [1 ]7 Y4 k5 @; h. wWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
0 l# V4 O$ P* GVacancy: 4
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! I; z1 z0 N: P9 u. ^ tJob Description:
1 m- U, f+ Z }+ D6 _) b- Checking guests in/out
% B# ?6 m8 n5 Z/ b9 w- Answering guest inquiries regarding hotel services( |1 f- x( J$ }' P
- Provide information about services available in the community and respond to guests' complaints 8 V; S! }5 [. Z
- Answering telephone calls and handling/ balancing cash 7 {1 N+ G7 [ g
- Balance credit card machine * X: r) q+ ]( s: S
- Maintain an inventory of vacancies, reservations and room assignments
% k* y# K* T/ r- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
+ K5 Z+ P( K( @0 A* `- Present statements of charges to departing guests and receive payment+ {) h; _3 l# a' W1 g# ?, z
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
- y9 M9 O! R* a8 m2 V1 v3 T' S- Perform other duties as assigned by Assistant Managers
+ O* Q) ~4 \$ p8 _$ v4 ESkills/Requirements:
' `- x, G) {, J8 R- Completion of High School
) X& e V8 L9 t1 V0 A; _) Q- [' M- Strong English communication and interpersonal skills ! V0 N5 g5 s3 O4 R: P
- Good computer skills
* e# W& s1 l5 U6 j% p! X1 ~) X- @- Must be able to work with minimal supervision in a high pressure, high volume environment* U- d# g+ f' A% P4 V2 \
- Minimum 1 year experience, strong guest service skills
+ g' D* O1 ~% R. m1 L9 K( z- Ability to work night audit shifts and weekends 4 _) }2 U6 R* p
- Emerit professional certification for front desk agent is required 0 G9 B4 ]8 @+ C% P6 k- D
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Please apply in person or send resume by fax: 780-434-5298
9 x5 X- m* u- h. h/ A: |Contact Person: Heidi Crites : i# Q" ]# j. \) z, H
Title: People Resources Director |
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