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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435) 4 [8 Q; N5 O& i2 _' e
Company: Delta Edmonton South No. 2   s; j* ?' V- v' p2 f/ N
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
/ C  `1 y1 `) RWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            0 l4 a9 r  m2 K
Vacancy:  4  
4 y! c. l* k- y. y; E+ V
! a" M# S$ b' u& T# I, w: qJob Description:        & x4 L3 G4 g) i
-        Checking guests in/out ( ]3 t. |! F: u" y3 i( \
-        Answering guest inquiries regarding hotel services
# I/ c6 T1 f+ T-        Provide information about services available in the community and respond to guests' complaints
# N, ^& E* z  j; H6 B+ C-        Answering telephone calls and handling/ balancing cash
7 p. ]- F* O: _- Y6 j-        Balance credit card machine
3 A8 t; ^) Q& y) J( \' H-        Maintain an inventory of vacancies, reservations and room assignments
$ w3 h* ]. \5 \/ d! y! ^-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
8 m5 o; T. X; D! U-        Present statements of charges to departing guests and receive payment6 z4 D7 D4 W. U' e1 L
-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards , @9 t+ a9 j( J
-        Perform other duties as assigned by Assistant Managers # V  z, x( H! X: u2 M2 T) B
Skills/Requirements:
$ E% ]$ a% c8 w& ^-        Completion of High School: x3 R' @$ R" @' i" l. A3 J3 F  E
-        Strong English communication and interpersonal skills
# N, u. m! ~- N  D  Y# n8 b6 L, p-        Good computer skills     : w  b# c# T- Z, Y) Z, K2 s
-        Must be able to work with minimal supervision in a high pressure, high volume environment* n: c6 O! x$ x5 P* n6 s. }
-        Minimum 1 year experience, strong guest service skills
6 [8 n0 q) Y- A! ?5 s6 ^-        Ability to work night audit shifts and weekends
0 d. H* A, P8 T3 ~- O9 A4 @-        Emerit professional certification for front desk agent is required  $ y! d' s3 i6 B* b2 c
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, P0 l" b  T* `Please apply in person or send resume by fax:  780-434-5298  
4 W- L( |9 V, n! U6 OContact Person: Heidi Crites  8 g. a" E# l, k& e
Title:  People Resources Director
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