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Position: Hotel Front Desk Clerk (NOC 6435) 3 \1 H/ a% b' d" t! c
Company: Delta Edmonton South No. 2 8 Q: N# m* I" V* t' q
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
5 I8 O' V+ ~8 q2 w7 FWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
3 O* R- a, W: U; c8 R8 BVacancy: 4 % ~# w- n- \0 o2 U: t0 a
4 M* a6 {7 x0 O
Job Description:
/ ?+ A0 ^( v8 B, D2 `5 _2 I- Checking guests in/out
; J. z" Q+ ^9 p3 l! C0 G- G9 U9 K- Answering guest inquiries regarding hotel services
4 S1 e7 x+ Z" o5 y: {* R5 S- Provide information about services available in the community and respond to guests' complaints
& `8 T9 ?* ^% N- Answering telephone calls and handling/ balancing cash / K% p: g# u6 p8 v: r
- Balance credit card machine
4 A. t6 e7 F$ H7 K6 p, U1 q) G- Maintain an inventory of vacancies, reservations and room assignments 5 \9 h$ x' N& H0 G* }$ V0 \+ M& w
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
8 ]! l/ d( q* R. B- Present statements of charges to departing guests and receive payment
. q( z; D) H8 e& z7 ~- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
" g& s( M, t5 W, e) X! v- Perform other duties as assigned by Assistant Managers 0 l- _' N" F* e
Skills/Requirements:
/ r1 \8 H; u$ v* c$ K7 P- Completion of High School: u' S7 a* N; v u- ^) W* b/ d
- Strong English communication and interpersonal skills 4 K8 N5 F* b* b3 z
- Good computer skills . U6 Y% X, J% y5 C* s
- Must be able to work with minimal supervision in a high pressure, high volume environment
. b: B0 b+ b4 A$ C' w' C% |1 w+ {- Minimum 1 year experience, strong guest service skills
- K) A2 A& @& M' {+ G- Ability to work night audit shifts and weekends
! o' n1 M! `& [0 n+ ~6 v6 W- Emerit professional certification for front desk agent is required
W2 g/ Z! F/ |6 s" I$ B/ V' ?% }2 `! ]0 e5 u. ?1 A" P3 e
$ i2 ?; Y5 h$ O9 A G) X) F7 ZPlease apply in person or send resume by fax: 780-434-5298
4 Q) l4 N- O- S- T# m! R, ~' GContact Person: Heidi Crites
7 d. }6 ], e7 [$ e2 l) x1 }Title: People Resources Director |
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