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Position: Hotel Front Desk Clerk (NOC 6435) 4 [8 Q; N5 O& i2 _' e
Company: Delta Edmonton South No. 2 s; j* ?' V- v' p2 f/ N
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
/ C `1 y1 `) RWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits 0 l4 a9 r m2 K
Vacancy: 4
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! a" M# S$ b' u& T# I, w: qJob Description: & x4 L3 G4 g) i
- Checking guests in/out ( ]3 t. |! F: u" y3 i( \
- Answering guest inquiries regarding hotel services
# I/ c6 T1 f+ T- Provide information about services available in the community and respond to guests' complaints
# N, ^& E* z j; H6 B+ C- Answering telephone calls and handling/ balancing cash
7 p. ]- F* O: _- Y6 j- Balance credit card machine
3 A8 t; ^) Q& y) J( \' H- Maintain an inventory of vacancies, reservations and room assignments
$ w3 h* ]. \5 \/ d! y! ^- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
8 m5 o; T. X; D! U- Present statements of charges to departing guests and receive payment6 z4 D7 D4 W. U' e1 L
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards , @9 t+ a9 j( J
- Perform other duties as assigned by Assistant Managers # V z, x( H! X: u2 M2 T) B
Skills/Requirements:
$ E% ]$ a% c8 w& ^- Completion of High School: x3 R' @$ R" @' i" l. A3 J3 F E
- Strong English communication and interpersonal skills
# N, u. m! ~- N D Y# n8 b6 L, p- Good computer skills : w b# c# T- Z, Y) Z, K2 s
- Must be able to work with minimal supervision in a high pressure, high volume environment* n: c6 O! x$ x5 P* n6 s. }
- Minimum 1 year experience, strong guest service skills
6 [8 n0 q) Y- A! ?5 s6 ^- Ability to work night audit shifts and weekends
0 d. H* A, P8 T3 ~- O9 A4 @- Emerit professional certification for front desk agent is required $ y! d' s3 i6 B* b2 c
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, P0 l" b T* `Please apply in person or send resume by fax: 780-434-5298
4 W- L( |9 V, n! U6 OContact Person: Heidi Crites 8 g. a" E# l, k& e
Title: People Resources Director |
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