Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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* F* C- P% v+ ^  l# mThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

Job Responsibilities:
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OPERATIONS
' X! z5 x: o7 F0 R0 b•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
8 M7 n0 e( S5 `& O4 H, s•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
  g& e$ Q2 w7 a) N•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
' d) B6 \' Z; {7 V2 f•        Identify and implement best practices in regards to volunteer development.
' x0 S& f) A/ F3 I& N$ i2 _6 H/ ]/ q•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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SPECIAL EVENT PLANNING
3 h; b- i% S1 c4 D$ G" v. F7 z. k4 m•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

* r% ]  g4 G( n& W' s) OADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
6 h6 _- j$ N0 b+ V•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report

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1 `* q+ v7 Q7 @1 j3 n9 J8 |+ EFINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
% P9 D' _1 A1 V8 b% e! x7 {9 y6 v•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

' H# |  h# w7 B' ZINTERNAL/EXTERNAL RELATIONS
1 U4 e: l8 g# W2 }! c+ o( k- k- J•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required

Qualifications:

- G" f( r+ Z$ X/ G•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
4 d5 ?* k- u$ e•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
9 q& k  u: ~/ X* O+ H, A5 }- ?•        Ability to work to meet deadlines and to work under pressure
$ P/ F; }8 F- u/ o( Y( V; E" K•        Ability to work in a team-based environment, with cross-functional work teams on projects
$ b$ |  a$ H( e& M8 B5 s3 q+ _6 r•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial

How to apply:
Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
Application deadline: October 29, 2010