Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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Job Responsibilities:
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OPERATIONS
! Z/ J: u. i  w% E" c7 A  a•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
: {0 y% J* T  b1 K  [7 p4 u+ v" R•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
& ], p2 y( u7 g" I5 P' V•        Develop and implement a comprehensive volunteer recognition program.
1 o) V7 e4 f* `! P7 v( S) r•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
9 Q/ k/ m4 g, `% e4 Q•        Identify and implement best practices in regards to volunteer development.
8 X8 c; Y6 B0 N•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
% I% h" O7 m; z5 U- z•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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6 l. M  ^5 F6 K5 |  h3 \; ySPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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ADMINISTRATION
' _/ k: k  M3 Q* ^0 x5 g* {! I•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
, I" h+ F9 [) @/ d  G. F7 T1 V•        Provide feedback on volunteers’ performance, as appropriate
" o2 w  `* h, v) A& C( F•        Ensure Human Resource policies and procedures are adhered to within the department
1 Q7 U2 Q/ X0 S6 M: }- Z* T8 i•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
& t! C0 x3 v, Q2 ]  u! @1 y•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report


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FINANCE
- M' K# N+ W8 d  m2 z, l•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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INTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
7 O2 _9 i2 f0 n. d+ v•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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Qualifications:
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•        Minimum 2 years experience in Volunteer Coordination
9 K% B8 ^+ k; [2 w: n% O" d•        Excellent organizational skills and multi-tasking ability
8 b" N0 O4 F0 p! x; _$ ]3 {•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
7 {9 S& t8 C8 I' t( G6 I5 n* ~•        Knowledge of Raisers Edge software would be beneficial
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How to apply:
3 a3 h* ^  r" B' HPlease submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
* L9 p; n$ s6 h& r9 s! K, ]Fax: 780-425-7467
5 P7 u! K) c# `6 q6 _  FApplication deadline: October 29, 2010