Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

" v0 }( o& \% `! Y6 XThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

Job Responsibilities:

OPERATIONS
& j& T  r  t  U  j) G( t4 @' k•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
  C- R$ W  l. @. G1 u9 T•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
, Q, G* B" C- M7 B6 A. T" ^•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
+ `" I' ?. L& o! l0 f  t•        Identify and implement best practices in regards to volunteer development.
9 K, S3 Q5 o$ [, l6 `4 r/ |' C% `+ F•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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; @1 L! b. v3 R) z1 f! s; vSPECIAL EVENT PLANNING
' w7 i. {. _4 @/ r1 _7 o•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
+ J3 c' {- t' A/ j3 v" p0 h•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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  K  W% p5 F) ?* dADMINISTRATION
/ x! Z: {9 c3 e, N* T; r7 ^& A•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
0 n  T- w, x* e  O7 h" U0 S( L6 {•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
  t# W% ~( p, l+ h4 Z5 ?7 m0 Z•        Develop resource and orientation materials for Volunteer Services
/ i& i* p; U1 a. H3 X* z•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report
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  {+ q% Z# c2 b' m: L8 GFINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
; g* ~) G6 C1 }•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

INTERNAL/EXTERNAL RELATIONS
% K) B; R$ v& ^- }•        Act as liaison to the Y-Knit group of volunteers
' ^2 c- i8 s  ^* V2 p7 D2 P$ _3 f; Z•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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# Q1 k8 m" L3 o+ [1 u/ f" X0 \3 QQualifications:

•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
( m; s, L6 N! v0 o7 l; A* ?•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
1 ?3 I$ E6 e- S•        Knowledge of Raisers Edge software would be beneficial
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+ H9 o" `: p' T/ t4 p* M  rHow to apply:
, N8 e( G, v- a9 [" T. dPlease submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
: W! \* D( W! _+ iFax: 780-425-7467
Application deadline: October 29, 2010