Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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& r# o% g; Z" EThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

Job Responsibilities:
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2 o' z; t" i8 H3 [9 w1 b% LOPERATIONS
+ @/ c. Z4 L6 [# E" K•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
' i5 Z2 v1 w9 i5 v- ~•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
, ]  R: X1 {- t4 P- x8 u4 `•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

9 v. W2 L) t% y$ K# I; q( {! PSPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

ADMINISTRATION
. k( w4 P+ Q0 t) d, }( w# C•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
1 b+ q! Y' ]: Y, T- D. r•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
8 c; Z4 p0 ]2 h/ g8 E•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report

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FINANCE
) `3 `% }# _4 ?6 C! h# G% y•        Ensure the program operates within approved budget and be familiar with potential variances
6 S. N$ ]5 s5 M  N8 g9 Z•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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# X& C1 g0 L" n1 T  m; c$ tINTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
/ T" u. r9 c0 ~8 e5 D9 f•        Follow up with correspondence to outside agency volunteers as appropriate
0 X2 Z8 R' O4 ], Z* p. e•        Attend external functions such as volunteer fairs, trade shows, and special events as required

8 c# |$ i3 i* i. i3 z3 j" nQualifications:

: I. @+ g  t7 o•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
2 K( K9 W. A' f! W•        Collaborative working style and excellent interpersonal skills
+ m8 \5 u' U. d" D" H( I& q1 M/ n2 x' q•        Ability to work to meet deadlines and to work under pressure
# N) I- L, o- D. l5 _•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
  B$ q  w! F6 u8 _  p& P•        Knowledge of Raisers Edge software would be beneficial
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" P+ a2 t( y! C, x& d: v. [3 F/ cHow to apply:
, {5 c! T/ G! ^  d; ^8 h7 fPlease submit all resumes to the Recruitment Coordinator:
, v- I& I8 N) |% u& FEmail: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
2 c' a- j1 I% U( [2 r/ x; X7 lApplication deadline: October 29, 2010