Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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# F3 |3 c; O. P% u8 M/ O  o  dJob Responsibilities:

6 K1 U) \' w) J& SOPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
9 z8 A7 r9 ]% m3 C8 r•        Maintain the volunteer files and update the database using Raisers Edge
  K+ x& V3 J- o: h•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
  `, E4 @9 Y+ D- m( M1 k8 V$ ]" p•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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SPECIAL EVENT PLANNING
; \( P, W* `8 m: K•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

& {1 s8 ?' W9 N; j+ E" Q8 T+ f! pADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
; ?, X0 H8 m$ y3 v# Y6 h3 s' n•        Ensure Human Resource policies and procedures are adhered to within the department
) d, t/ I" M! Y, c: A3 Z+ @( ?% C! w•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
' N  X# X  o  u" V1 J2 l1 y•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
( ^/ u, l0 w1 B$ n7 u( Y•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report
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2 N6 w8 k6 @+ D* |: _& H* YFINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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INTERNAL/EXTERNAL RELATIONS
: d5 G2 f9 d8 w( M" q  s•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
8 j& [0 g+ p# J/ }•        Follow up with correspondence to outside agency volunteers as appropriate
+ E* x* e' l  a+ z•        Attend external functions such as volunteer fairs, trade shows, and special events as required

Qualifications:
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/ J9 _' u4 N3 J# Q. v$ d" G•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
9 [9 Y3 {  v$ J& Q•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
3 {0 X5 h/ L! F+ A% E( V•        Sound judgment and ability to maintain confidentiality
% E6 Z8 u2 ~" B7 |9 k•        Knowledge of Raisers Edge software would be beneficial

2 p' H0 ]) y; ]- Z0 w, PHow to apply:
% @, t0 [4 l4 x# A; _1 kPlease submit all resumes to the Recruitment Coordinator:
/ P! b! I/ A8 A+ V5 kEmail: recruitment@ywcaofedmonton.org
% d' `5 U' O: M' ~' ]* B- d7 s% B2 GFax: 780-425-7467
- i4 U3 y0 f( ~Application deadline: October 29, 2010