Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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Job Responsibilities:
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3 [7 e  n1 j# t2 n# nOPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
# `, u4 X6 c1 p- i, \•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
; ^7 }( S( B* z•        Identify and implement best practices in regards to volunteer development.
' w$ R5 _9 ], Y# }+ p4 }! W•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
/ _/ \- A# Q! W4 v% m0 |1 R•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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$ o7 n5 d  O  X& X) \8 qSPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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' x/ i) {5 H! Q0 ZADMINISTRATION
; Y+ q! I0 w' b$ h•        Develop and maintain job descriptions for each volunteer position
1 b3 d; p" G- ~, O* n•        Maintain secure volunteers files in accordance with privacy legislation
6 b8 ~4 s7 N0 {' y+ g: O9 h1 Z•        Provide feedback on volunteers’ performance, as appropriate
1 ~$ f3 h' A; k$ p) t; [•        Ensure Human Resource policies and procedures are adhered to within the department
: q. W& Q1 |0 ]+ l6 X# Z( A8 E•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
0 F/ P( j- |& S+ S$ ~; _3 Z4 ~' }•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
; z+ h( |" x7 l3 ^$ _* x•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report
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  N! }1 h! P6 m+ s# `& u# \FINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

& C6 R, i3 j. Q$ N4 F% i& Z$ C; J, JINTERNAL/EXTERNAL RELATIONS
1 f, V5 h0 m; o9 t•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
- S: u4 |- |) s+ [* N4 T, S1 ]•        Follow up with correspondence to outside agency volunteers as appropriate
& ]* Q6 ~0 M. K1 I: c9 B) G•        Attend external functions such as volunteer fairs, trade shows, and special events as required

& u" d. z7 [  D3 q3 r" m! z# CQualifications:
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•        Minimum 2 years experience in Volunteer Coordination
4 N+ f9 }+ ^2 i1 F. F5 T0 q% i•        Excellent organizational skills and multi-tasking ability
6 F  x# q) M- e0 ^9 t7 g•        Demonstrated superior volunteer supervision skills
+ G( X5 r+ h5 B' S! \$ z. ]! k•        Collaborative working style and excellent interpersonal skills
, c' W( [6 P* ^/ Q# m•        Ability to work to meet deadlines and to work under pressure
8 L2 T; c0 {9 V•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
: c" L, f7 C% c  H! a4 b$ e7 m•        Knowledge of Raisers Edge software would be beneficial
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/ b1 _  l' ~/ Q4 `7 zHow to apply:
* p8 o2 T7 z/ Q9 A9 o/ Y* lPlease submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
5 V/ j7 C7 n$ m  m) r" l. t( G; cApplication deadline: October 29, 2010